Job Vacancies at Apex Group

Job Description

• The successful applicant’s primary responsibility will be to perform the accounting functions and the related reporting deliverables of a portfolio of Closed Ended clients in line with the relevant service level agreements. Additionally, the successful applicant will assist with the support function and audit liaison of the Annual Financial Statements preparation, in line with accounting standards as applicable.

The roles and responsibilities of the successful candidate are as follows: 
INVESTOR SERVICES AND TRANSFER AGENCY

• Responsible for the timeous preparation of deliverables to ensure the administrator team has sufficient time to delivery all investor communication and reporting, in line with the agreed SLA’s and fund documentation
• Respond to and resolve investor queries, with the assistance of the team leader where needed
• Manage / facilitate investor transactions, such as capital calls and distributions Perform the accounting for investor related transactions

ACCOUNTING AND FUND OPERATION 

• Obtain an in-depth understanding of the client’s fund documentation and requirements
• Assist with capturing fund payments on online banking platforms
• Perform the primary fund accounting functions for a portfolio of allocated funds. This includes, but is not limited to:
• Cash book processing & preparation of bank reconciliations
• Accounting for standard monthly/quarterly expense and income related journals in line with supporting documentation
• Calculation of performance fees, carried interest and equalization as required by fund documentation
• Collation and verification of information from 3rd parties
• Accounting for investment transactions, including but not limited to:
• Review of investment documentation and providing accounting guidance (where applicable)
• Loading deal static data onto the system
• Calculation of investment IRR
• Review investment valuations
• Accounting for investment related transactions
• Timely calculation and delivery of the fund NAV
• Take responsibility for the preparation and timely delivery of the agreed reporting pack for a portfolio of clients, within agreed timeframes together with any supporting schedules

ANNUAL AUDIT (INTERNAL & EXTERNAL)

• Share the support for the compilation of the annual financial statements, and any other required reports, in line accounting standards as applicable
• Preparation of the annual audit file for the auditors
• Take responsibility for managing the audit process on behalf of a portfolio of allocated clients, including, but not limited to:
• Setting up the audit timeline together with the auditors, other team members, the client and other stakeholders
• Facilitating any internal communication and collaboration between Maitland departments / jurisdictions
• Resolving any audit queries

CLIENT MANAGEMENT 

• Perform, regular client operational calls for an allocated portfolio of clients and provide client feedback to management and the rest of the team
• Liaise and build relationships with other relevant internal teams to ensure a seamless delivery of services to our clients

REGULATORY 

• Assist with regulatory and reporting requirements as they arise.

OTHER TASKS 

• Any other ad hoc tasks as required
• Accurate time recording
• Completion of all trainings
• Collaborate on the timeous submission of billing
• Following of the Incident Report process

Skills set Skills requirement: 

Accounting knowledge:

• Up-to date working knowledge of accounting standards and experience in preparation of NAVs and Financial Statements in accordance with specific standards,
• An understanding of funds and fund structures will be an advantage.
• Understanding and experience in all aspects of multi-currency accounting; and Excellent computer skills, and in particular a good knowledge of:
• The latest Microsoft Office including Excel, Word, Teams and Outlook email.
• Experience with Investran, Efront, and Paxus will be advantageous.
• Highly organised, efficient, and professional with excellent administrative and organisational skills.
• Have a confident, professional and an enthusiastic approach when dealing with clients and intermediaries of the business;
• Inquisitive mind set and innovative.
• Be able to communicate clearly with staff and senior management; and
• Work collaboratively and effectively within the Closed Ended team as well as other departments within APEX. efront knowledge will be beneficial

Personal characteristics: 

• A real ‘can do’ attitude and thrives in an environment of opportunity, confidence, and hunger for growth.
• Sets and achieves very high levels of performance and continually strives for personal improvement in all that they do.
• Has the ability to challenge decisions and frameworks, but also the ability to accept and implement decisions as instructed from a higher authority and to work within established frameworks to achieve desired results; and
• Will take accountability for their actions.

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Description

• To provide daily and monthly administrative support to ensure that a high standard of quality is maintained in operational processes related to servicing clients.

Job specification 

​People:

• Ability to communicate with a variety of individuals on all levels to obtain and confirm information
• Maintain high level of professionalism, competence and confidentiality
• Build positive and productive client relationships
• Liaise with clients’ partners, admin and finance teams
• Work effectively in a team.

Processes:

• Call Centre - receiving and making calls to clients, partners, brokers and administrators
• CIS transactions – forward, including new business, redemptions, switches, transfers, updates
• Processing rejected instructions on
• Adhoc testing on Systems and Web portal
• Daily monitoring the unreconciled items on Silica Reports
• FICA where applicable
• Liaise with partners, investors
• Investor and broker queries
• Liaise with admin and system administrators
• Ensure that all necessary information is maintained and updated in a database for easy access.
• Distribute portfolio information where and to whom required
• Ad-hoc admin tasks
• Assist with risk identification
• Contribute to efficient CIS operations by monitoring and tracking the accurate and timeous processing of client transactions and requests by the administrator
• Capitalize on opportunities to demonstrate superior customer service through the provision of courteous and efficient solutions to clients’ needs.

Skills Required:

• Relevant diploma or degree
• Minimum of 2 years relevant experience Critical Competencies Knowledge
• Excel skills is essential
• Basic understanding of unit trusts and investments
• Accuracy and attention to detail is critical
• Keep up to date with regulatory changes Skills
• An ability to work accurately under pressure to meet deadlines;
• An ability to take initiative and work independently;
• Attention to detail
• Ability to communicate effectively at various levels;
• An ability to think analytically and identify and solve problems

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Description

• As a Demand Marketer, you will be responsible for driving demand for Apex products using a range of channels. Your primary goal will be to generate high-quality leads and nurture them through the sales funnel to drive revenue growth. You will work closely across the marketing department, sales, regional stakeholders to develop and execute integrated marketing campaigns that align with the company's business objectives. 

Job specification 

Go-to-Market Planning: 

• Lead GTM planning for new campaign launches and newly acquired and existing products, working in collaboration with the Portfolio marketing team - producing a GTM campaign pack to serve as the basis of all activity across marketing, sales and CRM teams. 

Audience focus 

• Work with key stakeholders to understand the target audience for your products / region and develop audience focused campaign plans and messaging. 

Demand Lead generation & marketing piepline 

• Develop and implement demand generation strategies to drive awareness, engagement, and conversion 
• Create and manage multi-channel marketing campaigns, including email marketing, social media, content marketing, paid advertising, and events. 
• Own and optimize the end-to-end demand generation funnel, with accountability for progression across MQLs, SALs, SQLs, marketing pipeline creation, and revenue contribution, working closely with Sales to maximize conversion rates and commercial outcomes 

Content and Messaging 

• Collaborate with the content team to create compelling and relevant content that resonates with the target audience. 
• Work with the brand team to develop assets that have an impact on your audience, leveraging tools to understand ad performance and continually optimise 
• Conduct market research and competitive analysis to identify key opportunities to position our products ahead of the competition and cut through the market ‘noise’. 

Performance monitoring 

• Work with the Campaign Manager to ensure a clear plan is created and contains associated KPIs that are monitored and messaged back into the business   
• Develop performance presentations to share with the wider marketing team and regional sales / other stakeholders as appropriate 
• Analyze and optimize campaign performance using data-driven insights and marketing analytics tools. 
• Direct accountability for campaign budget management 
• Monitor and report on key performance indicators (KPIs) to measure the success of demand generation efforts and to inform future strategies. 
• Manage the marketing automation platform and CRM system to track and measure the effectiveness of marketing campaigns. 

Sales Enablement 

• Work closely with the SDR and sales team to ensure alignment on lead generation goals and to provide them with the necessary tools and resources to convert leads into customers. 
• Ensure the comms team have an aligned internal awareness program where appropriate to support sales enablement and cross-sell. 

Integration 

• Ensure that all individuals within the organization are aligning with the Apex Group marketing model. Utilising the specialist skills when it comes to drafting thought leadership, writing comms or needing design support.  
• Work across the Apex Group Marketing platforms, ensuring that leads are being tracked centrally in Salesforce and that the appropriate automation platforms are also being used for any EDM campaigns 
• Integrate the TOV and applicable brand guidelines into the campaigns where appropriate  

Skills Required:

• Bachelor's degree in Marketing, Business, or a related field. 
• Proven experience in demand generation, digital marketing, or a similar role. 
• Strong understanding of marketing automation platforms and CRM systems. 
• Excellent communication and collaboration skills. 
• Ability to analyze data and derive actionable insights. 
• Creative thinker with a passion for driving results. 
• 5-8 years of experience in B2B demand marketing in a SaaS or Fintech business. 
• Good understanding of the SaaS and Fintech landscape, including digital platforms and regulatory considerations across B2B or B2C. 
• Proven ability to translate complex technical features into compelling, client-centric messaging. 
• Experience working in matrixed environments with cross-functional global teams across product, sales, and marketing. 
• Proficiency in using marketing tools such as Salesforce or other CRM and SAM’s. 
• Strong written and verbal communication skills, with a focus on storytelling and clarity. 
• Familiarity with AI tools to streamline content creation and campaign execution. 
• Ability to work at pace and manage multiple projects concurrently. 

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business;
• Competitive remuneration commensurate with skills and experience;
• Training and development opportunities

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• The Senior Specialist-Hedge Funds will be expected to assist the Fund Accounting division responsible for all South African priced Hedge Funds in terms of business processes and applications. The individual will be required to assist with issues coming out of the operations, review of processes and improvement thereof. This individual will also be required to be responsible for projects aimed at improving the processes within Fund Accounting.

Job specification 
The Senior Specialist will be expected to:

• Improve Fund Accounting’s daily and monthly processes and using automation, robotics, AI and other technology
• assist with bespoke processes and the standardization of Fund Accounting 
• processes to enable automation of processing volumes for all SA priced funds.
• A qualification in Accounting, Data science or data analytics is preferred (B.com).
• 4-5years working with financial data in an investment space.
• Be primary liaison with ICT regarding applications used by Fund Accounting and development requirements.
• Management of project delivery including end-to-end testing and implementation. within Fund Accounting.
• Provide solutions for complex client requirements including client engagement, investigation and testing.
• In addition, the individual should have experience with the various fund types either locally or internationally.

IT and Systems Skills and Knowledge:

• Advanced level experience in using Excel, InvestOne and other related systems.
• Proven competence and an aptitude for working with systems such as "Copilot for business"

Skills and Abilities:

• Excellent communication skills (both written and verbal).
• Identify problems and solve effectively using process automation
• Confident, enthusiastic and self-motivated.
• A track record of achievement.
• Analyze and solve problems.
• Assist in process improvement.
• Establish and manage relationships.
• Liaise with clients and system developers.
• Knowledge.
• Strong understanding of investment product knowledge.
• Strong understanding of Financial Markets, instruments and systems.
• Advanced Excel skills, 
• Proficiency in process automation