Job Vacancies at Ataraxis

About the job Part-time Virtual Medical Assistant | New York Mental Health Practice

• Are you an experienced Virtual Medical Assistant with a background in mental health or behavioral health?
• We're looking for a reliable and detail-oriented professional to support a solo, independent psychiatric nurse practitioner practice in New York providing medication management through telehealth and in-person appointments.

Key Responsibilities:

• Schedule patient appointments and send reminders
• Support patient intake and insurance verification
• Sort and route incoming patient portal messages
• Prepare paperwork for prior authorizations
• Submit and follow up on insurance claims
• Send pre-approved standard patient communications
• Log prescription refill requests and queue them for provider review
• Maintain HIPAA-compliant patient communication and documentation

Requirements:

• Experience working in a New York mental health or behavioral health practice
• Previous experience as a Virtual Medical Assistant or healthcare administrative professional
• Familiarity with insurance verification, patient intake, scheduling, and claims
• Comfortable handling confidential patient information
• Strong communication, organization, and attention to detail
• Familiarity with New York healthcare and payer processes

Bonus:

• Experience with Valant
• Advanced medical billing experience
• Experience supporting a psychiatric nurse practitioner

Please send your applications to [email protected] with the subject line Healthcare Virtual Assistant – Mental Health.

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About the job Healthcare Virtual Assistant (Mental Health Practice | Remote)

• We're Hiring: Healthcare Virtual Assistant (Mental Health Practice | Remote)
• Do you have experience supporting a US-based mental health or behavioral health practice? We're looking for an experienced Healthcare Virtual Assistant to join a growing mental health team.

Key Responsibilities:

• Answer patient calls, texts, and callbacks
• Schedule appointments for multiple therapists
• Verify insurance eligibility and benefits
• Review and submit claims in SimplePractice
• Support daily front-office operations and collaborate with the team

Qualifications:

• At least 2 years of US healthcare administrative experience
• Mental health/behavioral health practice experience is strongly preferred
• Experience with patient scheduling and insurance verification
• SimplePractice experience is REQUIRED!
• Excellent verbal and written English communication skills
• Organized, reliable, coachable, and detail-oriented
• Comfortable with productivity monitoring software

How to Apply:

• Send your updated resume/CV to [email protected] with the subject line Healthcare Virtual Assistant – Mental Health.
• Applicants with experience in mental health, behavioral health, psychology, counseling, or psychotherapy practices will be prioritize