Job Vacancies at BETSoftware

You Bring:

• Bachelor's degree in literature, journalism, marketing, communications, or similar.
• A minimum of 3 – 5 years of experience in content creation, marketing, communications, or similar.
• A minimum of 4 – 6 years’ experience in a managerial role.
• Digital content production experience is a prerequisite, including proficiency in photography, motion graphics, or videography.
• Proficiency in editing is essential for the role.
• Copywriting skills would be beneficial.
• Experience in developing digital marketing content plans and strategies is also required.
• Hands on experience with MS Office and WordPress.
• Basic technical knowledge of HTML and web publishing.
• Good knowledge of various content platforms such as social media, blogs, and print media.
• Good organisational and time-management and attention to detail skills.
• Exposure to managing projects from inception to execution.
• Good knowledge of content and layout design tools such as Adobe InCopy, InDesign, SEO, SMO, PPC.
• Excellent written and verbal communication skills.
• The ability to keep abreast of content and consumer trends and advancements in technology.
• Strong aesthetic skills with the ability to combine various colours, fonts and layouts.
• Attention to visual details.
• Ability to meet deadlines and collaborate with a team.

What You’ll Do:

• Writing, editing and proofreading content. This should be done before publishing SEO content pieces.
• Writing clear marketing copy to promote our products/services and for events and publications.
• Proposing content concepts in an engaging way for projects and implementing them seamlessly once approved.
• Leading a team of writers and overseeing content creation for the company website.
• Liaise with content writers to ensure brand consistency.
• Conceives and executes advertising and content consistent with agreed brand strategy.
• Provide editorial, creative and technical support to team members.
• Coordinating with the marketing, design, and writing teams to ensure the timely delivery of assignments.
• Formulating a cross-platform content strategy.
• Interpreting creative direction and technical information and turning them into persuasive and compelling content.
• Brainstorm with team members to develop new ideas.
• Build a following on social media.
• Develop content strategy aligned with short-term and long-term marketing targets and to effectively reach the desired target audience.
• Create and publish engaging content. Manage the created content across all platforms, including email and social media.
• Collaborate with marketing and design teams to plan and develop site content, style and layout.
• Ensure compliance with law (e.g. copyright and data protection).
• Stay up-to-date with developments and generate new ideas to draw audience’s attention. Researching content and consumer trends to ensure that content is relevant and appealing.
• Track web analytics to ascertain content engagement levels.
• Managing content calendars and ensuring that the content remains consistent across all platforms.
• Tracking consumer and content analytics and generating reports and presentations.
• Identify customers’ needs and gaps in our content and recommend new topics.
• Keeping up-to-date with content trends, consumer preferences, and advancements in technology.

Manage Content including Creation and Distribution:

• Accountable for the overall distribution of content through various channels, including media, website, social media and various internal communication channels.
• Resource and manage communication content, guidance and review for all collateral and messaging for a mix of internal and external audiences.
• Manage and ensure quality is retained on platforms for BET content.
• Support fundraising /sales focus.
• Support the stakeholders to implement marketing strategy for BET and for fundraising by managing creation and flow of content.
• Align communications strategy with engagement objectives.

Team Management

• Lead, motivate, and support a growing team within a time-sensitive and demanding environment, including career development plans and problem resolution.
• Recruitment and setup of Teams to support business needs and growth.
• Review of performance and implementation of performance appraisals.
• Conduct training needs analysis to highlight training gaps and strategies to rectify these.
• Ensure that clear goals are communicated to the team by delegating tasks and setting reasonable deadlines.
• Oversee the day-to-day operation of the team.

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You Bring:

• IT-related Diploma/Degree and a technical background is essential.
• Security+ | CEH | or similar.
• +5 Years of experience as a Security Engineer relevant industry certification.
• SIEM exposure.
• Strong understanding of endpoint security solutions to include File Integrity Monitoring and Data Loss Prevention.
• Expertise across a variety of security products including firewalls, URL filtering, information security and virus protection.
• An enthusiasm for staying up-to-date with the very latest updates about security threats and solutions.
• Outstanding communication skills that go beyond “tech talk” – the ability to translate complex IT matters to those without an IT background.
• Information security professional designations such as CEH, CISSP, CISM, CISA, Security + (advantageous).

 What You’ll Do:

• Develop Information Security Plans and Policies, help plan and carry out an organisation’s information security strategy.
• Responsible for developing a set of security standards and best practices for the organisation and recommend security enhancements to management as needed. Assist with developing strategies to respond to and recover from a security breach.
• Responsible for educating the workforce on information security through training and building awareness.
• Conduct periodic scans of networks to find any vulnerability. Conduct penetration testing, in which you simulate an attack on the system to highlight or find any weaknesses that might be exploited by a malicious party.
• Constantly monitor the organisation’s networks and systems for security breaches or intrusions. Installing of software that helps to notify the organisation of intrusions and watch out for irregular system behaviour.
• Investigate Security Breaches, lead incident response activities to minimize the impact. Afterwards, responsible for leading a technical and forensic investigation into how the breach happened and the extent of the damage. Responsible for the preparation of reports and their findings to be reported to management.
• Report on security status and implementation.
• Improve monitoring and alerts.
• Responsible for Container security, Patch Management, GPO and Mime Cast administration and reporting.
• Enterprise knowledge and experience of Sophos End Point Protection Suite (EPO, DLP, Antivirus, Endpoint Encryption).
• Web Security Configuration and monitoring.

Living the Spirit:

• Proactively taking responsibility for safeguarding our organisation's computer systems and networks. You willingly step forward to develop and implement robust information security plans and policies.
• Thorough understanding of the importance of your role in securing sensitive data during potential cyber attacks and are always ready to take necessary action when needed.
• You approach your role with a sense of curiosity, exploring the constantly changing landscape of security threats and solutions.
• Embrace new challenge’s as an opportunity for you to learn and grow, ensuring that you stay ahead of the curve to protect our organisation.
• You collaborate seamlessly with colleagues, sharing your knowledge, and together, you build a strong defence against security threats. Whether it's developing security standards, conducting vulnerability assessments, or responding to incidents, your dedication to teamwork ensures our collective success in keeping our systems secure.
• Embrace the notion of creative and proactive thinking as you consider innovative solutions to protect our systems. Your ability to communicate complex technical matters in a relatable way showcases your authenticity in sharing your expertise with colleagues from various backgrounds.

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You Bring:

• Minimum 1 year experience within a development environment is advantageous.
• 1-year database experience is advantageous.
• 1 - 2 years server/client-side language is advantageous.
• Good written and verbal communication skills.
• Strong attention to detail

What You’ll Do:

Technical Outputs:

Design Fit for Purpose Solutions & Algorithms

• Design solutions using most appropriate approved architectural pattern.
• Design solutions for multi-tier architectures.
• Ensure design meets best practices and are Test, DevOps and Support friendly.

Perform Planning

• Identify and establish objectives for self.
• Work on objectives or goals within timeline.
• Consider all reasonable factors, impediments, and obstacles.

Implementation - Ensure the Solution is Functionally Complete

• Deliver a solution which covers all the agreed specified tasks and user objectives.
• Deliver a correct solution which provides the correct results with the needed degree of precision.
• Ensure checked in code is reviewed to ensure standards are met.

Implementation – Ensure the Solution has a High Usability Factor

• Ensure the user/s of the solution can achieve specified goals with effectiveness, efficiency, and satisfaction.
• Ensure the system logically supports user self-learning on how to use the system with effectiveness and efficiency.
• Ensure the solution protects the user against making errors.
• Ensure the user interface is pleasing and presents a satisfying interaction for the user.

Implementation – Ensure the Solution is Reliable

• Ensure the solution performs appropriately under agreed conditions for extended periods of time without the need for intervention (despite potential attacks).
• Ensure all steps are taken to reduce the occurrence of faults due to misunderstood requirements, design errors, and implementation errors.
• Respond to outages and failures when and where needed.
• Improve fault tolerance even when operational conditions are not optimal.
• Ensure the solution is maintainable, and actively seek methods to reduce down-time.
• Ensure the solution is durable so that as user volumes and requirements change the solution can evolve over the long term.
• Ensure the solution simplifies support and maintenance support through traceability, and effective error messaging.

Implementation – Ensure the Solution has Effective Security

• Ensure the solution is secure, and confidential by protecting all information and data (also data transmission).
• Ensure persons or other solutions have the degree of access appropriate to their level of authorisation and types.
• Ensure the solution has high integrity where the solution prevents unauthorised access to, modification of computer programs, data, or settings.
• Ensure the solution has a high degree of survivability despite third-Party interventions (attacks, human errors, hardware, or software faults).
• Employ logs and records so that actions and events can be proven to have taken place and cannot be disputed/ repudiated later.
• Ensure wherever actions can be traced uniquely to the entity which performed it.
• Ensure wherever possible the identify of an entity can be proved to be the correct one.

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You Bring:

• 1 Year experience in a similar role.
• Diploma or Degree in Computer Systems - advantageous.
• CAPM – advantageous.
• Agile Certification (Scrum, XP, Kanban) - advantageous
• Microsoft Systems Engineer (MCSE) - advantageous.
• ITIL Foundation certification- advantageous.
• Experience in a service desk/help desk environment, infrastructure remote support – advantageous.
• Experience with service level agreements and maintenance.
• Experience in networking and telecoms covering Microsoft applications.

What You’ll Do:

• Technical support for all IT Project related services.
• Management of customer contact to provide service excellence.
• Management of ITSM ticketing system aligned with ITIL framework, reporting and time management.
• Management of any escalations relating to infrastructure.
• Assisting management with IT Operational issues and activities.
• Assist IT Infrastructure PMO Team.
• Assisting with Team resource planning.
• Assist with the preparation of financial reports for senior management
• Organise and minute meetings.
• Troubleshoot and respond to Multichannel Tickets logged within the required response and resolution Service Level Agreements (SLA).

Build on KMDB & Documentation Reporting

• Compile technical standard operating procedures for all known errors.
• Compile and assist with daily incident, service request and change management reporting.

Customer Centricity

• Feedback to the customers on the status of all unresolved queries.
• Ensure the protection of all user’s data in compliance with company policies.