Job Vacancies at DSV

Minimum Requirements

• Grade 12
• Accounting Degree or Similar Essential
• Intermediate Computer Literacy level in MS Word, Excel, PowerPoint and Outlook.

Job Related Requirements

• In the process of studying for the qualification of a Chartered Accountant

Main purpose of the role

• To follow the SAICA program in order to qualify

Duties and Responsibilities

• The position entails a 3-year training programme as part of the SAICA TOPP Programme where the aim will be to finally qualify as a CA(SA)
• The position will involve 3 rotations per year, where 4 months will be spent in a department at a time.
• Trainees will also be eligible for sufficient study leave when writing their APC exam.
• Trainees will have access to mentors who will support and encourage them during their exams and studies.
• DSV will pay for the trainees’ preparation courses and exams for both ITC and APC
• Growth under a finance team with wealth of experience and a passion to develop the profession

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Minimum Requirements ( Non-negotiable)

• Grade 12 / Matric
• Proficient in MS Office
• 2-3 years Senior Key Account Management & New Business sales experience
• Experience in prospecting for new business with focus on Intercontinental and BLNE
• Experience in all aspects of customs processes for International Courier shipments
• Experience in achieving new business targets set and tender management
• Experience in selling cross silo solutions and presenting to C Level

Skills and Competencies

• Strong administrative skills with high attention to detail
• Strong business development skills
• Professional conduct & appearance always

Duties and Responsibilities

• Maintain and grow the existing client base in the Road Logistics market for the allocated Region and meet monthly and annual retention targets that have been set.
• Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients.
• Manage client relationships, both existing and new where applicable.
• Monthly billing and financial reporting shared with the various stakeholders.
• General administrative duties – daily.
• Represent the DSV brand.
• Analysis of sales related information and report weekly to Regional New Business Sales Manager.
• Maintaining client data and update regularly.
• Continuous reporting on competitor and industry analysis.
• Assist in tender/proposal production and delivery. (Preparation and presentation)
• Create sustainable value for customers by adopting an innovative approach to their business.
• Ensure that the required monthly and accumulative targets are met.
• Implementation and communication of signed business is shared with all stakeholders.
• Management of debtor’s days of clients within the company’s requirements.
• Ensure regular Inter department communication.
• Identifying cross silo solutions and work with other Department heads to ensure successful partnerships
• Ensure all client files are updated and maintained as per the company procedures and Quality Management System.
• Carry out any other duties as may be requested by Management.
• Update and maintain the internal CRM System.
• Meet the expected client call ratio KPI as indicated by your Manager.

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Minimum Requirements

• Grade 12
• 3-year Logistics, Engineering or Supply Chain Management degree, OR 3-year equivalent diploma OR;
• 3-5 years minimum relevant experience in FMCG industry with in-depth experience in all job-related requirements listed below
• 3-year experience and effective working knowledge of a Warehouse Management System. 
• Proficient in Excel/PowerPoint for data management and reporting.

Job Related Requirements

• Operations: Extensive knowledge and hands on skill related to Outbound / Order Fulfilment, effective Packaging, excellent facility housekeeping (5S) and batch and expiry control; 
• Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures; 
• Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably; 
• Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations; 
• Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements; 
• Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure; 
• SHERQ: Internal measurement and auditing of all site processes to ensure stability and improvement in areas of Health and Saftey, enviroment and facility compliance/risk mitigation. Basic knowledge and experience of QMS such as ISO 9001, 14001 and 18001;
• HR and IR: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes intermediate knowledge of Industrial Relations and Processes;

Added Advantages for the role

• A Good Team player
• Must be able to build and Lead a Team
• Must be able to work in a Diverse Environment

Main purpose of the role

• Manage all aspects of contract logistics operation to ensure: 
• Daily cost control, including actual heads not exceeding authorized, and no overtime; 
• Contractual obligations and SLA/s consistently achieved; 
• Credibility and trust relationship developed with client/s resulting in satisfied client/s that renew with DSV; 
• Multi-skilled, motivated and productive staff with low staff turnover; 
• All aspects of compliance, including HSE and QMS managed and compliant at all times;

Duties and Responsibilities

Manage and take ownership of operation/s to: 

• Consistently achieve or exceed EBIT targets; 
• Ensure high level of training and safety awareness on site to avoid safety incidents whereby people, equipment or facility are accidentally damaged; 
• Drive monthly cost reviews, tracking and trend measurement at line item level to ensure costs are challenged and every effort is made to avoid or reduce them from month to month; 
• Ensure all unavoidable costs are controlled and fully recovered where possible via accurate and on time invoices, and all revenue is received on time and in full from clients with remittance supplied; 
• Maintain operational performance and contractual compliance to consistently achieve agreed SLA & KPI’s and avoid any claims for losses and damages; 
• Maintain frequent and excellent communication and effective expectation management with client; 
• Ensure all client queries are documented, addressed and feedback provided to client within 24 hours; 
• Maintain Internal and External Reporting of accurate and high-quality content and format; 
• Identify, drive and implement improvements in support of productivity & cost savings; 
• Effectively manage the operation in terms of financial performance, operational process adherence, HSE / Legal compliance (health, safety & environment), GDP / GWP compliance, constant audit readiness and compliant incident reporting (on time and in full); 
• Effectively manage Quality Management Systems (ISO) in accordance with DSV company policies, procedures and specific audit requirements; 
• Ensure Corrective and Preventative Action reports and register are kept up to date; 
• Ensure facility, processes and documentation in constant audit readiness so that we always pass audits with no major findings. Audits include ISO, Ops Assessments and TAPA; 
• Proactively maintain all facility, equipment and systems to ensure safety and business continuity; 
• Effectively performance manage and lead your team to ensure they are trained, productive and have high morale, with full adherence to Site Rules, BCEA, LRA and DSV code of conduct; 
• Ensure regular documented two-way communication sessions with management and supervision of all areas (at least weekly); 
• Ensure effective succession planning in place down to and including team leader level; 
• Maintain and drive culture of Ops Excellence with ongoing OTP, SPQRCE and 5S (housekeeping) in Workplace; 
• Maintain a staff recognition program with monthly feedback; 
• Ensure all people on your site (clients, staff, contractors, visitors etc.) fully adhere to DSV Site Rules, OHSA and good safety practice to safeguard their health, DSV and client property, and prevent resultant claims;
• Ensure MHE is shared as much as possible, all underutilized MHE is returned, and MHE is well maintained and not abused whilst on site.

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Job Related Requirements

• Grade 12 Certificate
• Minimum 5 years’ experience in Ocean Freight Forwarding
• Minimum 3 years in managing people (supervisory or other)
• Tertiary Qualification in Supply Chain or Logistics will be an added Advantage

Electives

• Knowledge of current incoterms
• Knowledge of Retail Logistics / supply chain
• Knowledge of Order Management Systems
• Good Communication Skills 
• Direct client facing
• Requirement to work on excel reports at intermediate level
• Previous Experience in Cargo Wise One (operating system)

Duties and Responsibilities

• Management of operations team assigned to a specific set of customers
• Liaise with customers daily to ensure alignment of operational tasks and objectives
• Develop and maintain strategic relationships with customers
• Support Key account manager with account reviews and presentations
• Ensure account profitability is well managed and customer rate card is maintained
• Manage and maintain service levels within the KPI’s set out in the service level agreement.
• Understand the intricacies of the customers service requirements
• Manage the team to ensure optimal efficiency and productivity
• Collate weekly / monthly / quarterly data to present at customer meetings
• Ability to work overtime as operational requirements