Job Vacancies at DSV

Computer Literacy Level

• Intermediate in Full MS Office Suite

Job related requirements

• 2-3 years New Business Sales experience in the Transport and Logistics industry
• Experience in prospecting for new business
• Experience in achieving new business targets set.
• Tender Management experience.
• Experience in selling cross silo solutions
• Developing and managing a qualified new business pipeline
• Reporting day to day to the Regional Sales Manager
• Monthly reporting (where needed / requested)

Electives

• Basic understanding of industry supply chains
• Strong administrative skills with high attention to detail 
• Strong new business development skills

Duties and responsibilities

• Sign new business in the Distribution market for the allocated Region and meet monthly and annual new business targets set.
• Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients.
• Manage client relationship.Monthly billing and financial reporting.General administrative duties.Represent the DSV brand.
• Analysis of sales related information and report weekly to Regional Sales Manager.
• Maintaining client data.
• Competitor and industry analysis.
• Assist in tender/proposal production and delivery. (preparation and presentation)
• Create sustainable value for customers by adopting an innovative approach to their business.
• Ensure required monthly and accumulative targets are met.
• Implementation and communication of signed business.
• Management of debtor’s days of signed clients within the companies requirements.
• Inter department communication.
• Identifying cross silo solutions and working with other Department heads
• Mentoring junior New Business Sales Executive.
• Ensure all client files are updated and maintain as per the company procedures and Quality Management System.
• Carry out any other duties as may be requested by Management.
• Update and maintain the internal CRM System.
• Meet the expected client call ratio KPI as indicated by your Manager.

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Main Purpose of The Role:

• Sell the Road Logistics services and solutions for the company. 

Duties and Responsibilities:

• Find new business opportunities 
• Maintain a healthy pipeline for future deals
• Respond to new and current client base regarding complaints and service enquiries 
• Be a brand ambassador that represents the company’s brand and values
• Demonstrates advanced product knowledge (domestic courier and distribution and cross border BLNE) 
• Adheres to all company policies and procedures
• Regular travel in and around KZN to meet clients 

Minimum Requirements: (non-negotiable when screening)

• Minimum of 2 years’ sales experience in the logistics industry
• Sales achievements and skills attained within the industryValid drivers license and own vehicle. 
• Skills of achieving targets and generating new leads
• Strong negotiating and selling skills
• Be well-groomed and presentable.
• Have excellent people skills and intuitive to client’s needs.
• Computer literate in software such as Microsoft Office (Word/Excel/Power point
• Experience working on CRM systems 
• Experience in developing leads and researching potential clients
• Working well as part of a bigger sales team but also able to deliver and work independently.
• Excellent verbal and written communication skills, including the ability to create presentations and present to new and existing clients and tender experience

Essential Qualifications: 

• Matric / Grade 12 
• Proven track record of successful Sales (Proof of achievements required)
• Any post-matric qualifications in sales will be an added advantage.

Advantageous Qualifications: 

• Great written and Verbal communication skills 
• Time management and prioritization skills to meet deadlines and closes sales in a timely manner. Willingness to adapt and implement new sales methods and strategies
• Product knowledge
• Quick thinking to provide creative solutions that address customers’ needs and concerns
• Computer packages (please specify whether essential or advantageous)
• Essential - Microsoft Office full suite

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Main Purpose of The Role:

• The main purpose of this role is to target specific secure distribution business that fits the company ideal client and product profiles and also to maintain/grow existing customer base.
• Strategic accounts need to be won, implemented and maintained for a 12-month period before handover to the retention team.

Minimum Requirements:

• Min 3 years Senior Key Account Management & New Business sales experience
• Experience in prospecting for strategic new business
• Track record in achieving new business sales targets
• Tender Management. Including but not limited to sourcing of information, pricing and ensuring a professional output and meeting deadlines.
• Experience in selling secure distribution and presenting to C Level
• Maintain and grow existing customer base
• Experience with implementation of strategic accounts
• Reporting day to day to the General Manager
• Weekly and Monthly reporting (where needed / requested)

Electives:

• In-depth understanding of secure distribution and supply chain
• Strong administrative skills with high attention to detail
• Strong business development skills
• Strong problem-solving skills
• Strong commercial understanding 
• Professional conduct & appearance

Computer packages:

• MS Office, Excel, PowerPoint 
• Advanced skills would be advantageous
• Tertiary qualification (Advantageous)

Qualifications:

• Matric (Essential)

Duties and Responsibilities:

• Maintain and grow the existing client base and meet monthly and annual retention targets that have been set.
• Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients.
• Manage client relationships, both existing and new where applicable.
• Monthly billing and financial reporting shared with the various stakeholders.
• General administrative duties – daily.
• Represent the DSV brand.
• Analysis of sales related information and report weekly to Regional New Business Sales Manager.
• Maintaining client data and update regularly.
• Continuous reporting on competitor and industry analysis.
• Manage tender/proposal production and delivery. (Preparation and presentation)
• Create sustainable value for customers by adopting an innovative approach to their business.
• Ensure that the required monthly and accumulative targets are met.
• Implementation and communication of signed business is shared with all stakeholders.
• Management of debtor’s days of clients within the company’s requirements.
• Ensure regular Inter department communication.
• Identifying cross silo solutions and work with other Department heads to ensure successful partnerships
• Ensure all client files are updated and maintained as per the company procedures and Quality Management System.
• Carry out any other duties as may be requested by Management.
• Update and maintain the internal CRM System.
• Meet the expected client call ratio KPI as indicated by your Manager.

go to method of application »

Main Purpose of The Role:

• Manage client relationships in the existing allocated client base and serve as the main point of contact for customers, providing exceptional service and fostering positive relationships, maintain and grow existing customer base for the allocated region and meet monthly and annual retention targets. 

Computer packages:

• MS Office, Excel, PowerPoint (Intermediate)
• Advanced skill would be advantageous

Qualifications:

• Matric (Essential).
• Tertiary Qualification is advantageous.

Minimum Requirements:

• Minimum 3 years Key Account Management / sales experience
• Presentation skills
• Maintain and grow the existing client base in the logistics market for the allocated Region and meet monthly and annual retention targets that have been set.
• Support all aspects of the account relationship as a primary point of contact for customer.
• Ability to investigate and resolve customer complaints, concerns, and discrepancies in a timely manner.
• Collaborate with internal teams to address customer issues effectively.
• Maintain accurate records of customer interactions, transactions, and enquiries via CRM.
• Generate key performance monthly reports as needed to track customer service metrics and performance.
• Identify root causes of customer issues and implement solutions to prevent recurrence.
• Communicate customer feedback and insights to relevant stakeholders for continuous improvement.
• Strive to exceed customer expectations by delivering exceptional service and building strong relationships.
• Help identify all potential risks and develop mitigation plans.
• Identify and implement continuous Improvement initiatives.
• Maintain client base as per MAS requirement, grow revenue via extraction of additional opportunities within the client base. 
• Work closely with Operations to deliver high level of service to customers.
• Works with Finance as needed to collectively resolve any discrepancies and assist with invoice and payment resolution. 
• Proactively manage and monitor and present customer/’s KPI’s through data quality processes.
• Become a part of an account focused cross-functional team that proactively participates in the account planning, sales support & delivery process.
• Analysis of sales-related information and report weekly to the regional sales manager.
• Maintaining client data and updating regularly.
• Continuous reporting on competitor and industry analysis.
• Assist in tender/proposal production and delivery (preparation and presentation)
• Create sustainable value for customers by adopting an innovative approach to their business.
• Meet the expected client call ratio KPI as indicated by your manager and agreed MAS in achieving retention targets set.

Elective:

• Strong personal characteristics, energy, drive, focus, motivation, responsibility.
• Self-motivated and ability to use own initiative, with the ability to work without supervision.
• Well-developed time management skills - ability to work to deadlines and with timetables. 
• Multitasking is essential.
• Project management of initiatives where required.
• The ability to seek opportunities for synergy and integration.
• Business acumen – analyzing financial information, dealing with complexity, problem solving and using sound judgment.
• Identifying critical operational or other issues and recommending solutions
• Ability to continuously review / refine processes to achieve the optimal solution. 
• Strong administrative skills with high attention to detail
• Strong business development skills

Duties and Responsibilities:

• Maintain and grow the existing client base and acquire new clients in the distribution market for the allocated region and meet monthly and annual retention targets that have been set.
• Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients.
• Manage client relationships, both existing and new clients.
• Monthly billing and financial reporting shared with the various stakeholders.
• General administrative duties – daily.
• Represent the DSV brand.
• Analysis of sales related information and report weekly to Regional Sales Manager.
• Maintaining client data and update regularly.
• Continuous reporting on competitor and industry analysis.
• Assist in tender/proposal production and delivery. (preparation and presentation)
• Create sustainable value for customers by adopting an innovative approach to their business.
• Ensure that the required monthly and accumulative targets are met.
• Implementation and communication of signed business is shared with all stakeholders.
• Management of debtor’s days of clients within the company’s requirements.
• Ensure regular Inter department communication.
• Identifying cross silo solutions and work with other Department heads to ensure successful partnerships.
• Ensure all client files are updated and maintained as per the company procedures and Quality Management System.
• Carry out any other duties as may be requested by Management.
• Update and maintain the internal CRM System.
• Meet the expected client call ratio KPI as indicated by your manager.