Job Vacancies at DSV

Minimum Requirements

• Grade 12
• 3-year Logistics, SC or relevant Qualification + min 2 years’ experience OR
• Min 3 years relevant experience in industry with experience in all job-related requirements listed below
• Intermediate Computer literacy level in MS Word, Excel, PowerPoint and Outlook
• 3-year experience and at least intermediate skill level working on a warehouse management system
• Proficient in Excel, Word, Outlook and PowerPoint for data management, reporting and effective communication with clients and suppliers

Job Related Requirements

• Min 2 years’ experience in a Supervisory / Team leader role;1 -2 years’ experience in a warehouse environment Experience in Stock control.
• Knowledge of Inbound, Return processes and workflows.
• knowledge and experience in investigating and troubleshooting of stock discrepancies; skills in Planning, Organising, Leading, Controlling & Monitoring.
• Good communication skills and ability – be able to communicate at all levels within the company; Strong attention to detail and high quality of work.
•  Must be able to meet and manage Internal and Personal KPI’s and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
• Good interpersonal skills.
• A good understanding of Inventory management principles.
• Ability to work extended hours / after hours if and when required by the Operation.
• Plan, Prep and execute daily Workload to be handed over for distribution to employees.
• Retrieve and compile data into reports used for performance management, progress tracking and investigations; Initiate disciplinary action.
  Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance and cope with stress and work effectively under constant pressure, SHERQ: Internal measurement and auditing of all site processes to ensure stability and improvement in areas of Health and Safety, environment and facility compliance/risk mitigation.
• IR: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes intermediate knowledge of Industrial Relations and Processes.

Added Advantages for the role

• Good people and leadership skills
• Strong problem solving and Analytical skills Must be able to work under pressure
• Must have good time management skills
• Analytical skill to plan out the day ahead and the next
• Ability to revise and draft new work instructions/SOP or flow chart
• Operational Knowledge specifically in the automation and electronic environment.

Main purpose of the role

• This role will be responsible for the leading and control of the Inbound, Outbound and inventory operations.

Duties and Responsibilities

• Manage and Oversee the day to day warehousing operations at the facility.
• Adherence to HSE compliance and responsibilities.
• Create and maintain various reports in line with KPI and contractual obligations.
• Control, action, investigate and complete CAPA document’s if need be, this includes but is not full consignments, error percentages, KPI requirements, etc.
• Practice and implement continuous improvement initiatives.
• Daily reporting to Management.
• Monitor and report on Attendance of staff.
• Perform duties in other departments as per operational requirements or when required by management.
• Oversee special projects.
• Oversee all Inventory related activities.
• Rewarding good behavior with employee of the month awards, and correcting bad behavior by ensuring the necessary disciplinary action is taken.
• Ensuring 5S compliance.
• Ensuring that SPQRCE is adhered too daily.
• Conflict Management.
• Hourly floor walks to ensure compliance of health and safety as well as the staff monitor.
• Drive the team to meet their daily target in line with contractual obligations.
• Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Meets all client specified KPI’s and complies with Quality system requirements.
• Keeps Manager advised of progress or problems requiring attention daily. Holds regular meetings with warehouse staff to assess the group’s overall status. Discusses ideas for improvement.
• Keeps staff informed of new developments.
• Assists in the physical operations as needed.
• Delivers results by leveraging the skills of the right people at the right time.
• Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction.

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Main Purpose of The Role:

• The Controller will ensure the efficient and compliant management of import operations within the automotive logistics sector, overseeing documentation, customs clearance, cargo movement, and financial accuracy. The role is central to maintaining smooth end-to-end processes, while delivering reliable client support.

Key Focus Areas

• Operational Oversight: Manage and monitor logistics and supply chain activities specific to the automotive market.
• Problem-Solving & Innovation: Think outside the box to identify solutions that improve efficiency and reduce risk.
• Team Collaboration: Act as a strong team player, supporting colleagues and fostering a cooperative work environment.
• Proactivity & Hustle: Anticipate challenges, take initiative, and push projects forward with energy and determination.

Minimum Requirements:

• Minimum of 7 years’ experience in Freight forwarding and controlling.  

​​​​​​​Qualifications: 

• Matric (essential)
• Advantageous to have Industry level qualification/ tertiary qualification

​​​​​​​Computer packages

• Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook
• Cargowise

Duties and Responsibilities:

• Capturing of charges in CW1
• Tracking of shipments
• Following up and retrieving shipping documents after sailing from origin offices
• Engage origin offices and carriers regarding forwarding of shipments
• Registration of shipments on CW1
• Following up on carrier invoices
• Checking vendor invoices and raising queries as required.
• Opening shipment files and documents assembly
• Completing key updates and milestones in CW1
• Update and maintenance of lane specific rates monthly
• Shipment status reporting as required
• Assisting the Client lead with Ad hoc projects and reporting
• Airfreight quotes
• Problem solving and finding solutions

Added Advantages

• Knowledge of current INCOTERMS® 2010
• Knowledge of international logistics
• Good communication skills
• Previous direct client facing experience
• Automotive experience
• National Certificate in logistics and supply chain managment

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Minimum Requirements

• Grade 12
• 1 year minimum inventory control experience
• 3 years minimum relevant experience in supply chain warehousing
• Minimum of 3 years CargoWrite / WMS knowledge
• Intermediate Computer Literacy Level in MS Word, Excel, PowerPoint and Outlook

Job Related Requirements

• Extensive knowledge of Inbound, Outbound, Cycle-counting and Return processes and workflows.
• Excellent communication skills and ability – be able to communicate assertively at all levels internally and externally.
• A good understanding of inventory management principles
• Ability to work extended hours / after hours
• Audit / Stock-take preparation, execution and support relating to internal and client inventory audits.

Added Advantages for the role

• Good people and leadership skills Strong problem solving and Analytical skills Must be able to work under pressure Must have good time management skills Analytical skill to plan out the day ahead and the next Ability to revise and draft new work instructions/SOP or flow chart Warehouse operational Knowledge specifically in the automation & electronics environment Deadline Driven Self-Motivator Ability to work under pressure Strong attention to detail.
• Main purpose of the role
• This role will be responsible for the leading and control of the Inventory duties supporting Inbound & Outbound operations as well as VAS operations.

Duties and Responsibilities

Inventory Management:

• Proactively control the risks associated with inventory.
• Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage.
• Action the high inventory levels e.g. FIFO, Obsolete and Slow-moving stock, on client request.
• Daily system to system balancing: Manage and correct inventory movement records on WMS and ensure correction on client system so that DSV and client systems are always aligned
• Control the security over inventory which could result in loss, theft or misappropriation, etc.
• Plan and execute cycle counts, wall to wall counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.
• Ensure Material Master and Bin Master is maintained, updated and actioned as required.
• Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc.
• Ensure inventory processes are followed in operations and admin
• Manage system enhancement process
• Ensure Returns are processed quickly and accurately
• Ensure virtual locations (such as Suspense) within WMS never age more than 5 days and are accurately processed;
• Ensure CAPA is actioned on all serious and/or recurring inventory issues / queries.

Subordinates:

• Roles and Responsibilities: Ensure that your subordinates have clear job descriptions in place indicating their detailed roles and responsibilities;
• Performance Management: Ensure that all key subordinate deliverables are performance measured and managed;
• Leadership and motivation: Ensure that you are fair and consistent with your staff, lead by example and keep them well informed of company objectives and relevant news;
• Training and Development: Ensure that your subordinates are multi-skilled in their roles and receive relevant internal and external training

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Tertiary Qualification(s) 

• A diploma or degree in Logistics, Supply Chain or Industrial Engineering (or other engineering qualification).
• Computer Literacy Level.
• Excel Intermediate to advanced is required.
• All other Microsoft office applications experience is advantageous.
• Key user of Warehouse Management Systems preferably JDA Dispatcher (Red Prairie). 

Job-related Requirements:

• Minimum of 1 years’ experience in Logistics/ supply chain/ warehousing or likely Business .
• Unendorsed license & own transport.
• Ability to travel around Gauteng, South Africa & International.
• Excellent written & verbal communications skills.
• Strong interpersonal skills & able to work in a collaborative & team based environment.
• Aptitude to multi-task & employ effective problem solving abilities.

Electives

• 1+- years working in the Logistics/ Supply chain environment will be beneficial. Exposure and /or a keen interest in the following areas would be advantageous: 
• Experience with WMS (Blue Yonder Dispatcher) (JDA, Red Prairie) 
• Industrial engineering 
• Business analysis 
• Logistics and Supply Chain 
• CIP / Lean methodologies 
• Production logistics and warehousing 
• Retail / FMCG warehousing 
• Good working knowledge of the Microsoft Office suite, specifically Excel. Exposure to the Microsoft Power Suite will be a big advantage 
• Good understanding of Databases 
• Ability to work with data 
• Robotic Process Automation 
• Warehouse process optimization 
• Process gap analysis 
• Warehouse Best Practices: w.r.t. warehousing processes and inventory management, e.g. WERC, SCOR, etc. 

MAIN PURPOSE OF THE ROLE:

• Form part of the team responsible for designing, planning and implementing warehousing and production logistics solutions.  
• This role directly supports company objectives and contributes to identifying, analyzing & developing value adding and robust solutions for current & prospective customers.
• Supporting current implementations of WMS and performing the interactive role between operations, the client and the WMS supplier/ vendor.
• As a WMS engineer, you will mainly carry out projects aimed at setting up and optimising logistics information systems/applications.  
• It is vital for the success of this position for the candidate to effectively align customer needs and solutions, with DSV values, policies and Solutions strategy to directly support sustainable and profitable business.

DUTIES & RESPONSIBILITIES:

To form part of a WMS implementation team throughout the implementation process including the following activities: 

• Warehouse process analysis 
• Warehouse process optimization 
• Process gap analysis 
• Implementation documentation creation  
• WMS modification design 
• Interface mapping 
• Data setup 
• Data build and data loading 
• System setup 
• System and modification testing 
• Business readiness testing 
• Interface testing 
• Form part of Continuous Improvement programme by identifying and implementing Continuous improvements in operational/ systemic areas.
• Travel: Reasonable local and international travel requirement to use knowledge, skills and experience in support of relevant DSV business objectives.
• Warehouse Management Systems: Knowledge of key functions and features of systems used by DSV, in support of solutions development, sales activities and implementations; Knowledge of RedPrairie/ Blue Yonder/ JDA will be beneficial.
• Support: Support current instances of WMS implementations.
• Assessments of current WMS solutions.
•  Liaison with various global IT teams including EDI. IT Solutions and support, Global BCM application engineering. 

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Tertiary Qualification(s):

Essential

• Bachelor's Degree or Advanced Diploma in Information Systems, Information Technology, Computer Science, Industrial Engineering, Logistics, Supply Chain Management or related field.  

Preferred

• Certification or practical experience in TMS, SCE, WMS, ERP, EDI, API integration, SQL, reporting, or enterprise logistics systems 

Additional Computer Skills 

• Ability to analyse system transactions and troubleshoot data issues using SQL or equivalent query tools.  
• Understanding of EDI integrations EDIFACT, XML, ANSI X12, API based exchanges  
• Ability to interpret interface logs, system messages and integration failures.  
• Experience configuring transport rates, tariffs, rating engines, or freight settlement processes within a TMS environment.
• Experience in providing technical support and service on the supply chain execution platform, soliciting feedback and proactively addressing issues to enhance user satisfaction and productivity`
• Providing technical support for new customer implementations, maintenance of existing Transport Solution’s customer solutions, supporting integration/data interfaces between the DSV systems, the client’s systems and logistics service providers.
• Advanced Excel for data analysis.
• Visio for process mapping and solution documentation 

Job-related Requirements:

• Minimum 2 years' experience supporting enterprise logistics or supply chain systems.    
• Minimum 2 years’ experience in warehouse and transport logistics
• Experience supporting/leading customer and carrier onboarding projects.  
• Experience supporting system integrations and data exchanges between multiple business partners. 
• Experience facilitating SIT, UAT and production deployment activities.  
• Experience working with technical vendors, software providers and business stakeholders. 
• Experience with carrier buy-rate and customer sell-rate configuration.  
• Experience in being a single point of contact for day-to-day user base support enquiries (incidents, requests) at a local level as well as the escalation point for the same to both internal and external parties.

Preferred Experience

• Minimum 2 years’ experience in warehouse and transport logistics.
• Experience in being a single point of contact for day-to-day user base support enquiries (incidents, requests) at a local level as well as the escalation point for the same to both internal and external parties. 

Electives

• Experience in multi-client / 3PL / 4PL logistics environments  
• Exposure to global governance frameworks  
• TMS implementation or onboarding experience 
•  Automation or process standardisation experience  
•  Working with technical vendors / offshore or global IT teams 

MAIN PURPOSE OF THE ROLE:

•  The role serves as the local subject matter expert for transport systems, integrations, transport rating structures and solution
• Configuration within the DSV Contract Logistics transport environment and being single point for day-to-day user base support 
• Enquiries (incidents, requests) at a local level as well as the escalation point for the same to both internal and external parties 
• Accountable for the validation, configuration, implementation, support and continuous optimisation of transport system solutions across the DSV Contract Logistics environment. This includes customer and carrier onboarding, transport rating and charging structures, system integrations, solution enhancements, and the application of global standards and best practices. 
• The role is further responsible for the design, coordination, implementation and support of integrations between DSV, customers, carriers and third-party technology providers.
• The role is responsible for supporting, maintaining and enhancing transport and supply chain execution systems, with a strong focus on partner integrations, system configuration, implementation delivery, issue resolution, testing, reporting and continuous 
  improvement across transport and logistics operations.
• The incumbent acts as the primary local business-facing contact for system-related incidents, requests and enhancements, while working closely with operations, customers, carriers, vendors and global IT teams to ensure solutions are stable, scalable, commercially accurate and aligned to business requirements.
• The role also supports the systems workstream for customer and carrier implementations, including requirements gathering, solution validation, integration coordination, testing, deployment and post-implementation support. 

DUTIES & RESPONSIBILITIES

Systems Support & Incident Resolution

• Receive, validate, investigate, and resolve system incidents and support tickets 
• Act as local business-facing point of contact for system support and escalations
• Coordinate with internal and external support providers to resolve issues

Implementations, Testing & Releases 

• Lead/support the systems workstream for customer and carrier implementations.
• Gather, validate and document business and technical requirements.
• Participate in solution design, validate proposed solutions and configure transport systems in accordance 
  with approved business and technical requirements.
• Facilitate or support SIT, UAT, deployment and hypercare activities.
• Coordinate implementation activities between business, customers, carriers, vendors and global IT

Integrations, Reporting & Configuration

• Lead & support  the onboarding, testing, deployment and support of integrations between DSV, customers, 
  carriers and third-party providers.  
• Analyse business requirements and define interface specifications and data mapping requirements.  
• Design, coordinate, test and support EDI integrations EDIFACT, XML, ANSI X12, API based exchanges.  
• Investigate and resolve integration failures and data exchange issues. 
• Configure and maintain system business rules, transport master data and operational parameters.  
• Translate business requirements into scalable technical solutions.

Transport Rating, Commercial Configuration & Billing

• Configure and maintain carrier buy-rate and customer sell-rate structures.
• Configure transport tariffs, fuel surcharge models, accessorial charges and pricing rules.
• Validate rating calculations and ensure commercial accuracy of transport solutions.
• Support transport billing, freight settlement and cost allocation processes.
• Support solution design, pricing validation and implementation activities.

Continuous Improvement  

• Identify opportunities to improve transport system functionality, automation, integration performance and operational efficiency.
• Lead root cause analysis and implementation of corrective actions for recurring system and integration issues

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Main Purpose of The Role:

• Responsible for implementing transportation solutions, whilst managing stakeholder (internal & external) expectations throughout the project implementation phase. The candidate will interact with and assist in the design, planning and execution of business-specific strategic projects.
• This role directly supports company objectives and contributes to identifying, analysing & developing value-adding and robust solutions for current & prospective customers (internal and external). Successful collaboration with operations teams, contractors & other internal and external stakeholders is critical.

Minimum Requirements:

• Strong Project Management experience: 5 years in a logistics / supply chain environment, including TMS / WMS implementation experience and full-lifecycle delivery (initiation, planning, execution, monitoring, control and close-out) against scope, schedule, budget and quality.
• Strong Process Engineering & Process Mapping: 5 years engineering, mapping and optimising end-to-end logistics and supply chain processes – including as-is / to-be process mapping (BPMN, MS Visio), value-stream mapping and process re-engineering to drive efficiency, standardisation and cost reduction.
• Strong Business Analysis: 5 years eliciting, analysing and documenting business and stakeholder requirements; performing gap, root-cause and feasibility analysis; and translating operational needs into structured, actionable requirements that bridge business and technical teams.
• Strong Functional Specification: 2 years authoring functional specifications and business requirement documents (FSD / BRD) for TMS / WMS and related solution implementations – including use cases, process flows, data and integration requirements, and acceptance criteria to guide build, configuration, testing and sign-off.
• Facilitation skills: 2 years effective experience in leading & influencing a diverse group through planning and / or problem-solving activities for effective outcomes.
• Financial: 1 year effective experience in developing budgets & managing actual versus budget, including CAPEX, OPEX and P&L’s.
• Ability to travel around Gauteng, South Africa & internationally.
• Excellent written & verbal communication skills.
• Strong interpersonal skills & able to work in a collaborative & team-based environment.
• Ability to employ effective problem-solving abilities.
• Strong analytical and organisational skills.
• Detail-oriented, high work rate & quality of work.

Electives:

• General business acumen and sound knowledge of procurement principles, engineering economics and fundamental accounting principles.
• Project Management accreditation such as PRINCE2 or PMP.
• Business Analysis accreditation such as CBAP / CCBA (IIBA) or BCS.
• Process / continuous-improvement accreditation such as Lean Six Sigma (Green / Black Belt) or BPMN certification.
• Applied negotiation skills.
• Applied risk management skills.
• Supply Chain Management accreditation such as CSCP, SCOR-P, etc.

Qualifications:

• Matric (Essential)
• B-Eng Degree in Industrial Engineering or other Relevant Engineering Degree (Essential)
• Project management accreditation (Essential)

Computer packages:

• Microsoft Visio (advanced)
• Microsoft Project (Advanced)
• Project Portfolio software (such as Clarity, PPO) Basic (Advantage)
• Excel (advanced)
• MS SQL (Advantage)
• PYTHON (Advantage)
• Power app suite (Advantage)

Duties and Responsibilities:

• Process Engineering & Mapping: Map current-state (“as-is”) operational and supply chain processes, design optimized future-state (“to-be”) processes, and drive process standardization, re-engineering and continuous improvement to remove waste and lower cost-to-serve; produce process maps, swim-lane flows and SOPs (BPMN / MS Visio).
• Business Analysis: Elicit, analyze and document business and stakeholder requirements; conduct gap, impact and feasibility analysis; and act as the bridge between operational stakeholders and solution / technical teams to ensure delivered solutions fit business need.
• Functional Specification: Translate business requirements into clear functional specifications, business requirement documents and solution designs (use cases, process flows, data and integration requirements, acceptance criteria) to guide configuration, development, testing and sign-off of TMS / WMS and related systems.
• Activity and resource planning: Make a feasible plan that achieves the goals and objectives of the project and aligns with the organization’s overall business strategy. Part of the plan is defining the project’s scope and determining available resources, estimating time and financial commitment, and how to monitor and report on progress.
• Assembling and leading the project team: Assign tasks and deadlines and utilize tools to collaborate. Schedule and facilitate regular meetings to obtain status updates and chart progress, reallocate resources to balance workloads, and evaluate the competencies and capabilities of team members. Organize and motivate team members; conduct group facilitations (such as workshops and Advanced Quality Planning).
• Time management: Define, schedule and accurately estimate task duration to develop and maintain a realistic schedule.
• Cost estimating and developing the budget: Develop the budget for proper funding and maintain actual spending versus approved budget.
• Quality and satisfaction: Deliver satisfying results to stakeholders and keep constant communication.
• Change management: Ensure change management is integrated into project management by planning change management at the same time as project planning and delivering it according to schedule.
• Risks and issues management: Apply sound risk management principles to all aspects of projects & engineering activities to ensure risk factors are avoided, mitigated and / or managed in the best interests of DSV, clients and staff – reducing the time and cost of project execution. Manage issues through proper DSV project governance and escalation protocols.
• Monitoring progress: Monitor and analyze both expenditure and team performance and efficiently take corrective measures.
• Reporting and documentation: Report on projects according to the defined structures and project management method.
• Stakeholder management: Develop and maintain sound stakeholder (incl. client) relationships based on competence, respect and trust.
• Contractual: Support contract development and / or negotiation with clients and suppliers.
• Procurement management: Support supplier selection and management aligned with sound ethical business practice and DSV policy.
• Travel: Reasonable local and international travel to use knowledge, skills and experience in support of relevant DSV business objectives.

Additional Job Information

• Be a loyal, trustworthy employee and partner to your project executive(s).
• Maintain good, respectful and positive work relationships with all counterparts, and be perceived as a respected and pleasant colleague to work with.
• Follow the guidelines, procedures, processes and structures for DSV.
• Know the documents that define DSV (whitepapers, strategy, culture) and work accordingly.
• Maintain disciplined work ethics and behavior.
• Ensure the work you produce (documents, presentations) looks professional and follows DSV guidelines.

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SUMMARY

• The main purpose of this role is to sign up new accounts and to meet monthly and annual new business targets.
• Strategic accounts need to be signed up and the implementation of these accounts needs to be managed by the candidate.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients.
• Manage client relationships.
• Monthly billing and financial reporting shared with the various stakeholders.
• General administrative duties – daily.
• Represent the DSV brand.
• Analysis of sales related information and report weekly to Regional New Business Sales Manager.
• Maintaining client data and updating regularly on CRM System, Dynamics.
• Continuous reporting on competitor and industry analysis.
• Assist in tender/proposal production and delivery. (Preparation and presentation)
• Create sustainable value for customers by adopting an innovative approach to their business.
• Ensure that the required quarterly, accumulative and annual targets are met.
• Implementation and communication of signed business is shared with all stakeholders.
• Management of debtor’s days of clients within the company’s requirements.
• Ensure regular Inter department communication.
• Identifying cross silo solutions and working with other Department heads to ensure successful partnerships.
• Ensure that Dynamics is updated and maintained as per the company procedures and Quality Management System.
• Carry out any other duties as may be requested by Management.
• Meet the expected client call ratio KPI as indicated by your MAS.
• Be deadline driven.

QUALIFICATIONS

• Completed Grade 12 / Matric
• Tertiary qualification would be an advantage

COMPUTER SKILLS

• MS Office, Excel, PowerPoint at Intermediary level a MUST
• Advanced skill would be greatly advantageous 

EDUCATION AND/OR EXPERIENCE

• 2-3 years Key Account Management & New Business sales experience
• Experience in prospecting for new business
• Experience in achieving new business targets set
• Tender Management
• Experience in selling cross silo solutions
• Signing up strategic new accounts and growing business
• Experience with implementation of strategic accounts
• Reporting day to day to the Regional Sales Manager
• Weekly and Monthly reporting (where needed / requested)
• Daily CRM updates and completion
• Adhering to the MAS for the role

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Main Purpose of the Role

• The Payroll Team Lead will manage and oversee the end-to-end payroll function, ensuring accurate, compliant, and timely payroll processing. They will be expected to effectively lead and support the payroll team, providing guidance, quality control, and continuous process improvement, ensuring full compliance with statutory, regulatory, and internal payroll requirements.

Qualification 

• Matric (Grade 12) – essential
• Relevant Payroll / Finance / Human Resources qualification (Diploma or Degree) – advantage

Computer Literacy Level 

• Intermediate MS Word, Excel, PowerPoint & Outlook

 Additional Computer Skills 

• Sage People300
• ESS
• SuccessFactors (Employee Central)

Job Related Requirements

• Minimum 5 years' experience working in a Shared Services Payroll environment.
• Minimum 3 years’ experience working on Sage People 300 & ESS
• Experience in end-to-end payroll processing
• Strong knowledge of payroll legislation and statutory compliance
• High level of accuracy, confidentiality, and attention to detail
• Ability to work under pressure and meet strict deadlines
• Experience with NBCRFLI submissions and compliance

Added advantages for the Role 

• Experience dealing with SARS submissions and reconciliations
• Exposure to STATS SA reporting
• Experience in leading or supervising a payroll team

Duties & Responsibilities

• Manage end-to-end payroll processing on P300
• Processing Increase & Bonus Schedules
• Assisting with Audits
• Completing & Submitting Stats SA
• Banking (Standard bank)
• Monthly Reporting & Reconciliation
• Processing of Monthly Schedules (Unions, IOD, Kronos etc.)
• Integrations (EC – P300)
• Ensure adherence to payroll deadlines
• Liaise with HR and Finance departments on payroll matters
• Support to Payroll Team & Manager
• Lead payroll team performance reviews

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Main Purpose of the Role

• The successful candidate will be responsible for securing new business opportunities aligned with the organisation’s preferred client profile and achieving the GP targets set out in the sales contracts.

Job Related Requirements

• Grade 12
• Minimum of 5 year sales experience in freight forwarding, supply chain or logistics environment, with a good understanding of Air, Ocean and Road transportation, Forwarding and Customs Clearance. 
• Proven track record in new business sales
• Valid Driving Licence and Own Vehicle

Computer Skills

• Proficient in Excell, CoPilot Powerpoint , Word and Outlook
• Understanding of Microsoft Dynamics CRM system advantageous
• MS Word, Excel, PowerPoint & Outlook – Intermediate Level

Electives

Sales Capability and Commercial Drive

• Ability to build, manage and maintain a healthy sales pipeline.
• Strong hunter mentality, with a driven and ambitious approach to new business development.
• Solution-driven mindset with a strong ability to identify and resolve customer challenges.

Communication and Relationship Management

• Excellent communication skills, including the ability to engage confidently with senior management.
• Ability to conduct clear and professional presentations when required.
• Ability to build strong relationships with customers, operations teams and internal stakeholders.

Professionalism and Teamwork

• Well-groomed, professionally presented and able to represent the organisation appropriately.
• Able to work independently as well as collaboratively within a team environment.
• Accountable, reliable and able to take ownership of responsibilities and outcomes.

Planning and Administration

• Strong coordination, organisational and administrative skills.

Duties & Responsibilities

Sales Pipeline and Business Development

• Manage and develop a sustainable sales pipeline.
• Identify, onboard and implement new business opportunities effectively.

CRM, Planning and Activity Management

• Manage all opportunities, accounts and productivity within Dynamics, the prescribed CRM system.
• Maintain an effective diary to support consistent customer engagement and sales activity.

Customer Relationships and Consultative Selling

• Build strategic relationships at multiple levels within the client base.
• Apply a consultative selling approach to strengthen DSV’s supply chain position with customers.

Targets and Performance Management

• Achieve monthly and quarterly sales targets.
• Meet weekly and monthly call targets.

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Main Purpose of the Role

• Key Account Manager of our large, medium and small sized clients and managing protecting, growing and innovating these businesses. Driving profitability with each of these clients, whilst adding value to the client’s supply chain and supporting with day to day requirements, strategic support and various DSV product service offerings.

Job Related Requirements

• Grade 12
• Minimum of 8 years’ experience in Freight Forwarding
• Minimum of 5 years client facing experience
• Own vehicle and valid driver’s license

Tertiary Qualifications

• B.Com Logistics/Supply Chain Management would be beneficial but not a requirement.

Duties and Responsibilities

• Managing multiple large and medium sized clients according to the stages in a client life cycle and logging on average 10 - 15 appointments weekly.
• Ensuring the Executive Sponsor relationship is maintained with your client sponsor and the client
• Creating and maintaining the client information pack
• Manage the opening of accounts process as well as comprehensive implementation of – and continuous updating of client information
• Be accountable for the contract negotiations process, understanding and mitigating the risk identified
• Presenting to and implementing new DSV products, processes and strategies with client (s)
• Management of client queries
• Quality checking estimates and ensuring they are submitted on time
• Compile client specific business reports and quality checking data integrity
• Identify Opportunities for growth within the client’s business
• Record under threat and lost accounts on CRM system and proper implementation
• Manage service level agreements through reporting and reviews including identifying exceptions and corrective actions
• Facilitate rate negotiations and increases
• Arrange and control customer action plan processes for clients
• Identify and report on quantified value for clients
• Take meeting minutes and follow through to close out
• Manage client debtors to keep within the agreed payment terms and resolve queries in days sales outstanding
• Ensure standard operating procedures are signed off by the clients, documented and maintained
• Ensure DSV complies with client health, safety and environment requirements
• Compile monthly revenue reports for clients and portfolio
• Co-ordinate available client logistics training
• Compile and present Performance Management Reviews detailing on time and in full performance to various clients.
• Compile and present General Management Reviews including shipment stats, financial data and other relevant info such as QVA to certain clients.
• Compiling, monitoring and presenting customised client reports as may be required by the client.
• Running continuous improvement projects for all clients to maintain system relevance and advance or re-design support services in conjunction with the implementation team
• Ensuring the client is given access to any DSV reports/reporting systems, which may be of assistance to them such as the Audit & Review, MyDSV, Purchase Order Management, etc.
• Ensure call plan recorded on MS Dynamics on a weekly basis
• Record Lost Business on Red Account report on MS Dynamics.
• Monitoring and manage Triple Deck Verification and executive sponsor activity for top accounts
• Maintain, analyse and update Account Management strategy on a monthly basis which includes:
• Monitoring service levels and volumes for each mode (air, ocean, road, etc.) and department (exports, imports, logistics, etc.).
• Monitoring client’s payment cycles as well as outstanding payments in order to ensure compliance with payment terms and agreements.
• Monitoring credit notes
• Monitoring write-offs
• Monitoring opportunities for new/extended business & QVA.
• Maintain and update the Client Account Plan for top clients in portfolio and global accounts.
• To compile and assist with client Tenders.
• To assist in conducting customer surveys as may be required by other DSV departments or management.
• Compile and present any other reports as may be required by DSV management on a regular or ad hoc basis
• To maintain an acceptable & professional conduct and dress code in line with company guidelines