Job Vacancies at Excellerate JHI

About the Job

Main purpose / objective of the position:

• To receive and handle walk-in clients and visitors and to answer switchboard in such a way that it projects a professional image of the centre. General administrative tasks and support in terms of leasing and procurement administration will also form part of this position as part of support to the centre management team. The candidate will also be required to work as Customer Services Officer over some weekends.

Decision making authority:

• Per approval framework. Training would be required to take decisions of a general nature from which specific judgment can be made to meet a new situation not yet encountered.

Experience / Education:

• Grade 12 or equivalent and at least 2 years relevant experience in an administrative environment.
• Retail shopping centre experience will be a recommendation

Skills required:

• Telephone skills; General Administrative skills; computer literacy (MS Office, particularlyOutlook and Word, Excel); Ability to Multi-task; Interpersonal skills, English business writing skills.

Knowledge required:

• Switchboard, General layout of the centre, Policies & Procedures, Relevant legislation, example FICA, OHS.

Competencies required:

• Communication, Customer & Quality Focus, Methodical, Teamwork & co-operation, Self Confidence; Tolerance for Routine.

Major drivers of work volume:

• Sophistication of switchboard equipment; number and complexity of incoming calls, leasing, procurement, projects.

Interface / relationships with:

• Internal: Centre Manager, Operations Manager, Office Staff
• External: Tenants, Landlord, Contractors

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About the Job

Main purpose / objective of the position:

• To establish and maintain effective support services for the property management functions, primarily the administration of the Agreement of Lease.

Decision making authority:

• Works within a broad framework of existing policies and guidelines.

Experience / Education:

• Minimum of Grade 12 or equivalent qualification. 3 years relevant experience, directly interfacing with clients and providing general administrative support services. A secretarial or PRO diploma would be a recommendation.

Skills required:

• Typing, computer literacy (Advanced MS Office, Contract Creation & Procurement system), Nicor & MDA; Telephone skills, Administration, Organisational skills.

Knowledge required:

• JHI Systems and Procedures; General Business and Property Management Acumen, House rules, service contractors per building, insurance policies & procedures.

Competencies required:

• Communication, Customer and Quality focus, Accuracy, Methodical, Tolerance for stress, Initiative, Self confidence; Impact and influence, Teamwork and co-operation, Problem solving, Assertiveness, Attention to detail, Self-starter, Time management

Major drivers of work volume:

• Number and Profile of Tenants, Profile of buildings

Interface / relationships with:

• Internal: Leasing Consultant; Technical Consultants, Property / Centre manager; Finance
• External: Tenants and Potential Tenants

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About the Job

Main purpose / objective of the position:

• To ensure that finance is seen as a value adding business partner (Business, Tenants, Property Asset Management and External clients). Develop Finance's influence in the making of business decisions. Analyses of financial, trading, retailer and other associated data by collecting, monitoring and studying data; recommending actions. Specifically looking at the analysis of retail property portfolio and trends. To develop systems that cater for the reporting needs of Property Owners.

Decision making authority:

• Employees in this band make the rules and establish precedents enabling lower bands to produce. They interpret the strategy laid out by Senior Management by applying material and manpower resources to achieve objectives outlined in the strategy specific to minor organizational function. This position operates within budget parameters and Decision framework.

Experience / Education:

• B Com with Accounting 3 with Honours as well as 5 years relevant experience. Property experience would be advantageous.

Knowledge and Skills required:

• Computer literacy: SAP/SAP BI; MS Office - Excel Advanced, Outlook and Word, Business Specifications Corporate Finance, Developing Standards, Problem Solving, Process Improvement, Cost Accounting, Statistical Analysis, Financial Planning and Strategy, Reporting Research Results, Requirements Analysis, Financial analysis and research of debtors, trading strategies and rental categories, Analyse statistics of retailers and practically analyse sustainability streams of rental income.
• Detailed knowledge of all financial policies, procedures and processes, capital expenditure, contract management, legal aspects.

Competencies required:

• Communication, analytical thinking, problem solving and decision making, customer relationship building, financial and business acumen, challenging, customer and quality focus, self-confidence, teamwork and co-operation, drive and productivity, accuracy, methodical, challenging, tolerance for stress, applied strategic planning.

Major drivers of work volume:

• Volume and complexity of departmental and property owner activities. Complexity of reporting needs.

Interface / relationships with

• Internal: IT, Finance and Admin Managers, Accountants, OPCO's, SSC, Business
• External: Contractors, Clients, Financial Directors, Tenants, Property Asset Management, Financial Directors, Accountants, Analysts.

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About the Job

Main purpose / objective of the position:

• Manage supplier contracts in accordance with the relevant procurement policies, processes and standards, as well as client requirements and also manage strategic and operational vendors according to the vendor management framework.
• Coordinate Strategic procurement by facilitating Group Tenders, assisting with cost management. Manage and develop enhancements for all operating systems within the procurement framework

Decision making authority:

• Decisions are based on knowledge of theory and systems. Workers have to choose the appropriate routine from a limited array of routines or rules at their disposal.
• They work within rules or standards laid down.

Experience / Education:

• Grade 12 or equivalent. Tertiary qualification in supply chain management / Contract Management.
• 5 years experience in supply chain and contract management within the property services industry.

Skills required:

• General Administrative skills; computer literacy (MS Office, SAP); Basic numeracy skills; People management skills; Communication skills (written and oral).

Knowledge required:

• Relevant company policies and procedures. Commercial contract management in supply chain. Relevant commercial contract legislation, policies, procedures and processes.

Competencies required:

• Methodical; Problem solving & Decision Making, Customer & Quality focus; Teamwork & co-operation; Communication

Major drivers of work volume:
Total procurement spend; number of requests; number of projects Interface / relationships with:

• Internal: Internal staff members
• External: Contractors / service providers/ suppliers / vendors