Jobs at Mr Price Group

Job Description

• To support and assist the Buying and Planning team with administrative and technical duties to enable the merchant processes and timelines.

Responsibilities
Sample Management

• Manage end to end coordination of the sample process - receipt from supplier including quality assurance and sign off in order to support relevant merchandise functions.

Showroom / Stock room Maintenance

• Maintain the Buyer/Senior Buyer's showroom/storeroom spaces in order to maintain an optimal environment for merchandise processes to take place.

Buying Administration Support

• Support the buying team through execution of administrative buying functions (e.g. labelling & photographing range, taking minutes, capturing orders, follow up with suppliers, system maintenance, liaise with marketing & quality departments etc.)  in order to meet critical path deadlines.
• Coordinate and follow-up between various stakeholders on a micro and macro level in order to support the Buyer/Senior Buyer in the execution of product briefs with the end result of maximising sales

Planning Administration Support

• Support the planning team through execution of administrative planning functions such as order book amendments, booking process, attribution, order capturing, system related amendments. 

Qualifications
Education

• Matric or NQF4 equivalent
• (Diploma/ Degree)

Experience

• 0 - 1 year
• (Retail/supplier experience preferred)

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Job Description

• We're looking for a passionate and creative individual to join our Marketing team as a Community & Customer Care Manager. In this role, you'll be the voice and advocate for our customers, building and nurturing relationships with our online community. Your goal is to create a positive and engaging brand experience, ensuring our customers feel valued and heard.

Responsibilities

• Monitor and respond to customer queries, feedback, and complaints, escalating where necessary and tracking resolution.
• Track parcel-related queries and follow-up to ensure customer satisfaction.
• Create and curate engaging content that reflects our brand voice and resonates with our audience.
• Foster a positive, inclusive, and safe online environment.
• Identify and build relationships with key community members and influencers.
• Report on community engagement and customer care metrics, providing insights to improve performance.
• Contribute to community engagement strategies that align with brand goals.

Qualifications

• 3–5 years of experience of community management in social media, preferably in the fashion retail space.
• Strong Copywriting and SEO skills preferred
• A degree in Communications, Marketing, Public Relations, or a related field.
• Strong understanding of social media platforms, community tools, and analytics.
• Excellent communication and interpersonal skills.
• A proactive, empathetic, and solutions-oriented mindset.
• Experience managing or mentoring a small team is a plus.
• Familiarity with customer service platforms and content management tools.