Job Vacancies at Excellerate JHI

Main purpose / objective of the position:

To establish and maintain effective support services for the property management functions, primarily the administration of the Agreement of Lease.

Decision making authority:

• Works within a broad framework of existing policies and guidelines.

Experience / Education:

• Minimum of Grade 12 or equivalent qualification.
• 3 years relevant experience, directly interfacing with clients and providing general administrative support services.
• A secretarial or PRO diploma would be a recommendation.

Skills required:

• Typing, computer literacy (Advanced MS Office, Contract Creation & Procurement system),
• Nicor & SAP;
• Telephone skills,
• Administration,
• Organisational skills.

Knowledge required:

• JHI Systems and Procedures; General Business and Property Management Acumen, House rules, service contractors per building, insurance policies & procedures.

Competencies required:

• Communication,
• Customer and Quality focus,
• Accuracy, Methodical,
• Tolerance for stress,
• Initiative, Self confidence;
• Impact and influence,
• Teamwork and co-operation,
• Problem solving,
• Assertiveness,
• Attention to detail,
• Self-starter,
• Time management

Major drivers of work volume:

• Number and Profile of Tenants,
• Profile of buildings

Interface / relationships with:

• Internal: Leasing Consultant; Technical Consultants, Property / Centre manager; Finance
• External: Tenants and Potential Tenants
   

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Main purpose of the role

• The main purpose of the role is to ensure the smooth running and efficient operation of buildings systems and equipment. This role plays a critical part in maintaining the integrity and functionality of various building services, with a focus on HVAC and electrical systems.

Experience / Education:

• Grade 12 with technical subjects
• HVAC background
• Minimum 2 years’ experience in a building services environment
• Single phase electrician
• Driver’s License

Skills required:

• Problem solving skills
• Methodical
• Basic Computer literacy

Knowledge required:

• Occupational Health and Safety requirements
• Advanced understanding of general maintenance procedures and techniques

Main tasks:

• Inspecting a building, equipment and systems to identify any issues
• Developing and implementing preventative maintenance procedures
• Managing heating and plumbing systems to guarantee functionality
• Planning and scheduling repairs
• Conducting periodic quality checks on equipment and systems
• Maintaining the inventory records for equipment and supplies
• Fault finding and troubleshooting
• Performing repairs
• Conducting assessments and providing accurate reports
   

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Main purpose / objective of the position:

Report on variances to the client, provides support to business unit on utility matters, manage the SLA with the utility management company on behalf of the client, administer utility billings to tenants and report on utility income, report on utility expense and queries. Manage staff effectively and provide guidance in terms of utility tasks. Present annual utility training to the team to ensure all parties are up to date with the latest workflow and industry standards Meet client’s standards in terms of utility management as set out in the Service Level Agreement with the client.

Decision making authority:

• Work in a team within a broad framework of existing procedures and guidelines. Able to communicate effectively with the client and internal teams. Diligent in processing and verify utility reconciliations, tenant billings and council accounts

Experience / Education:

• Senior Certificate with maths, in possession of or studying towards a Diploma in Utility Management. At least 5 years minimum experience within a utilities environment.

Skills required:

• Time management, Organizing skills, Ability to multi-task, Effective relationship building, Communication skills. Financial Acumen. Business Acumen

Knowledge required:

• Computer literacy – MS Office; Nicor, SAP, Min 5 Year experience in similar role.

Competencies required:

• Problem solving and decision making, teamwork and co-operations, self-confidence, communication, resilience, initiative, drive and productivity, methodical, Ability to apply council tariffs and procedures.

Interface / relationships with:

• Internal: Operations manager, portfolio manager, debtor’s administrator, accountants, accounts payable
• External: Asset managers, clients, tenants, utility management company.