Job Vacancies at Excellerate JHI

About the role

• We are looking for an experienced Finance Manager with a strong background in property management finance to join our team.
• This is a specialist property finance role. The successful candidate will be responsible for managing the financial performance, reporting and financial controls relating to property portfolios, while partnering closely with Property Management, Asset Management, clients and other stakeholders.
• You will oversee the Client Portfolio Financial function and play an important role in ensuring accurate reporting, effective financial management and meaningful financial insight for property owners and the business.
• Importantly, this is not a general corporate finance role. Previous hands-on finance experience within the property management industry is a non-negotiable requirement.

What you will bring

• Inherent requirements – non-negotiable
• BCom Accounting Degree or equivalent relevant financial qualification.
• Minimum of 5 years' relevant finance experience.
• Demonstrable finance experience within the property management industry.
• Experience managing or supporting the financial performance of commercial property portfolios.
• Strong understanding of property income, tenant recoveries, operating expenditure, budgeting and portfolio financial reporting.
• Advanced Microsoft Excel skills.
• Strong financial reporting and analytical capabilities.
• Experience engaging with Property Managers, Asset Managers, clients and/or property owners.
• A relevant professional accounting designation or membership would be advantageous, including CA(SA), CIMA/CGMA, SAIPA or an equivalent recognised professional accounting qualification.
• Candidates who are currently completing a relevant professional qualification may also be considered.
• Please note: Candidates without relevant property management finance experience will not be considered for this position.
• Additional experience and knowledge
• The successful candidate should demonstrate experience across a number of the following areas:
• Management accounts and financial reporting.
• Property portfolio budgeting and forecasting.
• Tenant billing, recoveries and income management.
• Debtors and creditors management.
• General ledger management and reconciliations.
• Cash flow management.
• Property operating expenditure and cost management.
• Capital expenditure management.
• Management fees, commissions and recoveries.
• Financial implications of leases and property-related agreements.
• VAT, income tax and statutory financial reporting.
• Audit preparation and responding to audit queries.
• Financial policies, controls and compliance.
• Variance analysis and financial performance reporting.
• Client and landlord financial reporting.
• Financial systems and process improvement.
• Experience working with SAP and property management/accounting systems such as MDA, MRI or similar platforms would be advantageous.

What you will be doing

Property portfolio financial management

You will take responsibility for the effective financial management of assigned property portfolios, including:

• Preparing and reviewing monthly management accounts.
• Managing forecasts and financial projections.
• Preparing financial reporting for management, clients, Finco, Exco and Board reporting where required.
• Managing and reviewing general ledger activity.
• Overseeing debtors and creditors.
• Monitoring property income, including management fees, tenant recoveries, commissions and other income.
• Managing monthly statutory reporting requirements.
• Monitoring cash flow and financial performance.
• Preparing and managing property and portfolio budgets.
• Analysing actual performance against budget and forecast.
• Investigating and explaining financial variances.
• Identifying financial risks, overspending, underspending and emerging trends.
• Providing proactive financial feedback and insight to Property Management and clients.
• Client and business partnering
• Finance plays an important role in supporting both our business and our clients.

You will:

• Partner with Property Managers, Asset Managers and other operational teams.
• Build effective working relationships with property owners and clients.
• Present and explain financial information in a clear and commercially relevant manner.
• Provide financial insight to support property and portfolio decisions.
• Respond proactively to financial queries and identify potential issues before they become problems.
• Support the business in improving the financial performance of property portfolios.
• Business unit financial performance

You will assist with the financial management of the business unit through:

• Reviewing cost centre results.
• Managing actual performance against budgets.
• Coordinating financial inputs into the budgeting process.
• Preparing and updating projections.
• Identifying over- and underspending.
• Managing income and balance sheet items relating to the region or portfolio.
• Monitoring and controlling costs.
• Providing clear variance analysis and commentary.
• Systems and process improvement
• We are continuously looking for opportunities to improve the way we work.

You will contribute by:

• Identifying opportunities to automate financial and reporting processes.
• Improving management fee and portfolio reporting processes.
• Working with the Financial Manager leadership team and CFO on finance-related improvements.
• Providing financial input into system configuration and transaction treatment.
• Supporting SAP, BI tools and other property finance systems.
• Maintaining appropriate financial structures and reporting hierarchies.

Audit, risk and compliance

You will:

• Support internal and external audit processes.
• Respond to and resolve audit queries.
• Implement agreed audit recommendations.
• Prepare monthly compliance schedules.
• Ensure appropriate financial controls are maintained.
• Support compliance with relevant financial policies, procedures and regulatory requirements.

What will make you successful in this role

You are likely to succeed in this position if you:

• Understand the commercial realities of managing property portfolios.
• Can interpret financial information and translate it into meaningful business insight.
• Are comfortable engaging with clients and senior stakeholders.
• Are highly analytical and detail-oriented without losing sight of the bigger picture.
• Take ownership and follow through on financial issues.
• Can manage competing deadlines across multiple portfolios.
• Are confident challenging information where something does not make financial sense.
• Work collaboratively across Finance, Property Management and Asset Management.
• Look for better, more efficient ways of doing things.

 Closing Date 12 October 2026

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About the role

• We are looking for an experienced Senior Finance Manager with a strong background in property management finance to lead our Client Portfolio Financial function.
• The role is responsible for ensuring that Finance operates as a strategic and value-adding business partner across the business, tenants, Property and Asset Management teams and external clients.
• You will provide leadership across the Client Portfolio Financial Department, influence business decision-making, oversee the financial performance of property portfolios and ensure that reporting, systems and processes continue to meet the evolving requirements of property owners.
• This role requires a commercially astute finance leader who can combine strong technical financial expertise with strategic thinking, client engagement, people leadership and a deep understanding of the property management environment.

What you will bring

• Inherent requirements – non-negotiable
• CA(SA) qualification.
• Completion of 3 years' articles.
• Minimum of 5 years' relevant post-articles finance experience.
• Demonstrable experience within the property management or commercial real estate environment.
• Strong experience in financial management, portfolio reporting and financial decision support.
• Advanced Microsoft Excel capability.
• Strong working knowledge of financial reporting, budgeting, forecasting, IFRS and tax.
• Proven people management and leadership experience.
• Strong client and stakeholder management capability.
• Additional experience and knowledge
• The successful candidate should demonstrate strong experience in:
• Property portfolio financial management.
• Management accounts and financial reporting.
• Budgeting, forecasting and financial modelling.
• Income statement and balance sheet management.
• Property income and recovery management.
• Capital expenditure management.
• Contract management and related financial implications.
• Financial policies, procedures and internal controls.
• IFRS and relevant tax requirements.
• Client and property owner reporting.
• Audit management and engagement with auditors.
• Financial systems and reporting structures.
• Process improvement and automation.
• Business planning and strategic financial decision support.
• Managing complex finance teams and competing priorities.
• Experience with SAP, SAP BI, MDA or similar property management and finance platforms is highly advantageous.

What you will be doing

• Strategic financial leadership
• You will lead the financial management of the Client Portfolio Financial function and ensure that Finance continues to add measurable value to the business.

Your responsibilities will include:

• Translating organisational strategy into financial priorities and actions within the function.
• Providing financial insight and advice to support business and client decision-making.
• Influencing financial strategy across property portfolios and operational teams.
• Identifying financial risks, opportunities and trends.
• Ensuring effective allocation and utilisation of financial and people resources.
• Driving improvements in financial performance, reporting and controls.
• Partnering with senior leadership to support strategic business objectives.

Property portfolio financial management

You will oversee the financial performance and reporting of property portfolios, including:

• Reviewing management accounts and financial results.
• Overseeing budgets, forecasts and financial projections.
• Reviewing income statements and balance sheets.
• Monitoring portfolio income, expenditure and recoveries.
• Managing and reviewing capital expenditure.
• Analysing financial performance and identifying material variances.
• Ensuring the accuracy and integrity of financial information.
• Providing meaningful financial commentary and recommendations to clients and internal stakeholders.
• Ensuring that property owner reporting requirements are consistently met.

Client and stakeholder management

You will act as a senior finance partner to internal and external stakeholders, including:

• Property owners and clients.
• Financial Directors.
• Property and Asset Management teams.
• Tenants.
• Operational business units.
• Finance and Administration Managers.
• Accountants.
• Procurement, Banking, Accounts Payable and Shared Services teams.
• External auditors and auditors of listed funds.
• Regulatory bodies including SARS.
• You will be expected to build strong relationships, manage complex financial discussions and ensure that Finance remains responsive to both client and business needs.

People leadership

You will provide leadership and direction to the Client Portfolio Financial team by:

• Setting clear expectations and performance standards.
• Coaching, developing and supporting team members.
• Ensuring appropriate allocation of resources and workload.
• Driving accountability and high-quality delivery.
• Building capability within the finance function.
• Leading teams through change and process improvement initiatives.
• Promoting collaboration across Finance and operational teams.
• Financial systems and reporting
• You will ensure that financial systems and reporting frameworks support the needs of property owners and the business.

This will include:

• Developing and enhancing reporting solutions.
• Identifying opportunities to automate financial processes.
• Improving the quality and efficiency of financial reporting.
• Providing financial input into systems and transaction treatment.
• Supporting and maintaining SAP, SAP BI, MDA and related financial systems.
• Ensuring appropriate reporting structures and hierarchies are maintained.
• Working with IT and Finance stakeholders to improve system effectiveness.

Governance, audit and compliance

You will:

• Ensure compliance with financial policies, procedures and controls.
• Support internal and external audit processes.
• Manage and resolve audit findings and queries.
• Ensure implementation of audit recommendations.
• Monitor compliance with IFRS, tax and other applicable financial requirements.
• Maintain appropriate financial governance across the function.
• Engage with regulatory authorities where required.

What will make you successful in this role

You are likely to succeed in this position if you:

• Are commercially minded and able to connect financial performance to business outcomes.
• Can operate comfortably at both strategic and operational levels.
• Have a strong understanding of property management finance.
• Can challenge assumptions and influence decision-making.
• Are confident engaging with senior clients and stakeholders.
• Are highly analytical and able to interpret complex financial information.
• Have strong judgement and decision-making capability.
• Lead teams effectively and create accountability.
• Can manage competing priorities and complex reporting requirements.
• Are comfortable working in a high-pressure, deadline-driven environment.
• Focus on accuracy, quality and continuous improvement.
• Are confident leading change and improving financial processes.

Closing Date 13 October 2026

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About the role

• We are seeking a Centre Manager to manage the building by optimizing all trading opportunities, including lease agreements, and ensuring that the portfolio’s financial performance remains sound and optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, managing and controlling personnel, service contractors, repairs, revamps, tenant installations, inspections, and general building administration.
• This position will require an all-rounded property professional.

What you will bring

Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in the property/centre management industry
• Must hold a valid Fidelity Fund Certificate and satisfy the requirements as set out by the
  PPRA and current legislation for the position.
• Proven retail shopping centre management experience, including overseeing daily operations, staff supervision, leasing management and customer service in a retail environment.

Additional demonstrable requirements:

• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What you will be doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

• People Management: Training & development, Corporate culture change, living the values of the company

Marketing of Space & Renewals: 

• Ensure the correctness of the vacancy, marketing plan based on vacancy list, including determining tenant mix, lease negotiations according to approval framework & mandate, draft motivation for approvals of deals, communication with brokers, sustainable income stream secured whilst taking account of the viability of tenant (trade densities) and required tenant mix, as well as profile and image of the building, retain or replace tenant in time at an optimal rate, contract administration is accurate, complete, and on time, tenants fully installed and in time as per, specifications within the agreed time frame, attract and approve targeted tenants.
• Property Management: Prepare the management pack, in conjunction with Finance, coordinate, arrange & attend management meetings.

Budgeting: Income & Expense Control

• Budgeting: Provide inputs into income & expense budgets based on knowledge of the property market in the cluster, manage income & expenses
• Income: Monitor actual income vs. budget, evaluate outstanding rent-roll -by timeously following-up & implementing corrective measures, involvement & monitoring of legal cases, vacant space strategy in conjunction with the Regional Manager, confirm the validity of transactions for commission claims

Closing Date 20 October 2026

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About the role

• We are looking for a highly professional, confident and organised Front Office & Client Services Coordinator/Receptionist to join our centre management team.
• This is not a traditional reception-only position.
• As one of the first points of contact for the centre, you will represent both JHI and our client in your daily interactions with tenants, customers, contractors, service providers and members of the public.
• You will therefore need to be well presented, articulate, service-orientated and comfortable engaging with people at all levels.
• Alongside front-office and customer service responsibilities, the role includes significant administrative support to the centre management team, including procurement administration, supplier liaison, leasing support, management reporting, tenant turnover statistics, correspondence and query management.
• The successful candidate must be comfortable working in a busy environment where priorities can change quickly and where excellent service must be balanced with accurate administration and follow-through.

Important working requirement:

• This position requires the successful candidate to work alternate weekends and, where required, public holidays, with an appropriate day off during the week.

What you will bring

Essential requirements

To be considered for this position, you must have:

• Grade 12 or an equivalent qualification.
• At least 3 years' relevant administrative experience in a professional environment.
• Previous experience in a customer-facing or front-office position.
• Experience operating and managing a switchboard.
• Previous experience within a retail shopping centre, property management, hospitality or similarly client-facing environment.
• Practical experience in procurement administration, including obtaining quotations, raising or processing purchase orders, supplier follow-up, tracking documentation and supporting invoice or payment processes.
• Experience liaising with suppliers, contractors and service providers.
• Strong administrative skills and a proven ability to work accurately with documentation, correspondence, records and reporting.
• Excellent spoken and written communication skills.
• Excellent telephone etiquette and a confident, professional communication style.
• Good working knowledge of Microsoft Office, particularly Outlook, Word and Excel.
• The ability and willingness to work alternate weekends and, where required, public holidays.
• Additional advantageous experience
• Preference may be given to candidates who have experience in one or more of the following areas:
• Procurement administration within a property, retail, facilities or corporate environment.
• Supplier onboarding and maintenance of supplier documentation.
• Processing purchase orders, invoices, quotations and supporting procurement records.
• Supporting leasing teams with tenant documentation, correspondence or administrative processes.
• Compiling management packs, reports or monthly operational information.
• Collecting, checking and consolidating tenant turnover or sales information.
• Assisting with contract, service provider or facilities administration.
• Working with call logging, query management, procurement or property management systems.
• Supporting centre management, facilities management or property management teams.

The profile we are looking for

You will be particularly suited to this role if you:

• Take pride in being the professional face of an organisation.
• Are confident and comfortable engaging with customers, tenants, executives, contractors and service providers.
• Communicate clearly, professionally and diplomatically, including when dealing with complaints or difficult situations.
• Have a naturally service-orientated approach and enjoy helping people.
• Have strong administrative discipline and are comfortable working with quotes, purchase orders, invoices, supplier documentation and reporting information.
• Are organised, methodical and attentive to detail.
• Understand the importance of maintaining accurate records and following procurement and administrative processes correctly.
• Can confidently manage several priorities at the same time.
• Remain calm and professional in a busy customer-facing environment.
• Work well independently while contributing positively to a team.
• Demonstrate maturity, sound judgement, discretion and accountability.
• Take ownership of tasks and follow them through to completion rather than waiting to be reminded.

What you will be doing

Your responsibilities will include:

• Acting as a professional first point of contact for tenants, customers, contractors, visitors and members of the public.
• Receiving and managing walk-in, telephonic and written enquiries and complaints.
• Providing accurate information and assisting visitors with centre-related enquiries.
• Managing front-desk reception and switchboard duties.
• Receiving tenant queries and ensuring they are directed to the appropriate team member.
• Logging requests and complaints on the Call & Query System.
• Monitoring outstanding matters and proactively following up where responses have not been received within agreed timelines.
• Taking and accurately relaying messages to centre management and operational teams.
• Maintaining up-to-date tenant, emergency and other relevant contact information.
• Assisting Security, Cleaning, Parking and other contractors with queries and requests.
• Liaising professionally with suppliers, contractors and service providers.
• Assisting with procurement administration, including obtaining quotations, preparing or processing purchase orders, maintaining supporting documentation and following up with suppliers.
• Assisting with invoice documentation and ensuring relevant procurement records are complete and submitted correctly.
• Maintaining procurement-related records, trackers and filing where required.
• Managing meeting room and auditorium bookings, where applicable.
• Coordinating wheelchair bookings, where applicable.
• Preparing and distributing tenant communications and circulars, including communication relating to service interruptions such as lifts or air-conditioning.
• Making PA announcements where applicable.
• Providing general administrative and typing support to the Building Manager and centre management team.
• Receiving, sorting and distributing post and correspondence.
• Supporting the leasing team with administrative requirements and tenant documentation.
• Assisting with the compilation of management packs and monthly reports.
• Collecting, checking and compiling tenant turnover statistics.
• Supporting other members of the centre management team as required.

What success looks like in this role

Success in this position means that:

• Visitors and tenants receive a consistently professional and welcoming experience.
• Queries and complaints are handled confidently and followed through.
• Suppliers and contractors receive clear, professional communication.
• Procurement administration is accurate, well documented and completed within required timelines.
• Communication is clear, accurate and professional.
• Administration and reporting are completed accurately and on time.
• The reception and front-office environment consistently reflects the professional standard expected by JHI and our client.
• Centre management can rely on you to take ownership, follow through and support the wider team.