In 1998 Rand Merchant Bank Holdings and the financial services interests (First National Bank of Southern Africa Limited "FNB"? and Southern Life Limited) of Anglo-American were merged to form FirstRand Limited. FNB became a wholly owned subsidiary of FirstRand and currently trades as a division of FirstRand Bank Limited. FNB provides personal, ...
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Job Description
- To create, debug, verify, maintain and update technical test scripts to run automated testing Is responsible for testing the functionality of a system designed to address business requirements to prevent errors/defects in the live system through the implementation of change control and improvement
Key Responsibilities:
- Plan, design, and execute performance, load, stress, and endurance tests across complex enterprise systems.
- Use tools such as Micro Focus Performance Center (LoadRunner Enterprise), Apache JMeter, and other performance testing frameworks to simulate real-world traffic and analyze system behavior.
- Work closely with development, DevOps, and infrastructure teams to identify performance bottlenecks and propose solutions for optimization.
- Analyze test results using metrics such as response times, throughout, CPU/memory utilization, and database performance.
- Contribute to performance testing strategies, scripts, and reusable frameworks that improve test coverage and efficiency.
- Participate in continuous performance monitoring and recommend improvements to system capacity and stability.
- Document test results, findings, and recommendations in clear, actionable reports for stakeholders.
You will be an ideal candidate if you:
- Minimum 3 years of hands-on experience in performance and load testing across large-scale applications.
- A Degree or Diploma in Computer Science, Information Systems, or a related field
- ISTQB or similar software testing certification (advantageous).
- Performance Testing certification (advantageous).
- Performance Center / LoadRunner
- Apache JMeter
- Dynatrace, AppDynamics, or similar APM tools
- Monitoring tools (Grafana, Kibana, or ELK Stack)
- Solid understanding of web architectures, APIs, databases, and distributed systems.
- Familiarity with CI/CD pipelines and version control (e.g., Jenkins, Git).
- Analytical mindset with strong troubleshooting and reporting skills.
- Good communication and collaboration abilities in cross-functional teams.
End Date: January 26, 2026
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Are you someone who can:
- Telephonic communication with client base to provide accurate product information in line with standards protocols.
- Drive significant growth and profitability in the context of cost management.
- Manage costs / expenses within approved budget to achieve cost efficiencies.
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
- Resolve all customer queries efficiently, and within agreed timelines.
- Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targets.
- Ensure all communications with clients are professional, resulting in compliments.
- Ensure client investigation deadlines are met and consultant keeps the client continually in the loop.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
- Comply with governance in terms of legislative and audit requirements.
- Ensure efficiency of service productivity and performance in Call Centre.
- Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM system.
- Report on required Call Centre activities and deliveries to improve business results.
You will be an ideal candidate if you:
- Must have an NQF level 5 qualifications
- Must have 1 to 2 year’s related experience
- Exposure to Hogan and/or Call Centre CRM Systems
End Date: January 30, 2026
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Job Description
- To oversee all activities related to servicing a portfolio of Public Sector Banking clients of low to medium complexity with multiple transactional, lending, and investment products, and in doing so, provide strategic guidance to clients, cross sell and grow the portfolio by acquiring new clients (both tender and non-tender based).
Are you someone who can:
- Compile reports that track progress and guide business to make informed decisions
- Provide subject matter expertise and thought leadership in area of expertise
- Participate in planned activities, that are appropriate for own and employee development
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Ensure expired limits are attended to and credit proposals reviewed
- Negotiate and provide appropriate solutions through deal structuring for low to medium complex clients
- Manage existing portfolio and acquire new client accounts to drive business growth and sales
- Define a sales and portfolio strategy to achieve relevant sales targets
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
- Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
- Identify and utilise opportunities for revenue growth to deliver on sales targets
- Prevent wastage and identify process improvements to contain and reduce costs
You will be an ideal candidate if you:
- A Bachelor of Commerce or have a relevant postgraduate qualification
- Have to 5 years relevant experience with at least 2 to 3 years judgmental credit, portfolio management and relationship management (external and internal stakeholders) experience
- Have RE5 - fit and proper as this role is a FAIS affected role
- Have in-depth understanding of government operations and the legislative framework within which they operate
- Understand the various industry dynamics which impact on the business including a researched understanding of the public sector trends
- Understand how the banking system operates
- Must reside in the North-West and work in the (Klerksdorp FNB Commercial Hub OR Mega City Branch in Mahikeng) area.
End Date: January 31, 2026
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Job Description
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
Are you someone who can:
- Build and maintain strong relationships with clients.
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Educate customers to the correct Banking platform aligned with their needs.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyze customer data and recommend tailored solutions.
- Achieve sales results by providing contextual and integrated financial solutions to customers.
- Conduct yourself in an ethical manner.
- Takes accountability for own performance, personal and career development.
- Show empathy with customers.
- Stay updated on industry trends and product knowledge.
You will be an ideal candidate if you possess the following:
- NQF 5 relevant completed qualification or higher
- 1-2 years’ experience in Client Services Support and delivery
You will have access to:
- Opportunities to build relationships as part of a dynamic team.
- A challenging working environment
- Personal and professional growth
- Opportunities to have an impact in a local market as a brand ambassador.
You can be a match if you are:
- Customer Centric.
- Enjoy solving problems.
- Persuasive selling skills
- Able to understand rules in a regulated environment.
- Agile and Flexible
- Strong communication and interpersonal skills
- Have a results-driven attitude with a passion for exceeding targets.
- Have excellent Organisational skills and attention to detail.
End Date: January 28, 2026
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Job Description
- To serve as a full financial services advisor by providing appropriate savings, investment and estate planning advice, expertise and support to high income clients, with a focus on investments.
- Must have RE5
- Must have a Degree/NQF level 7 (FSCA approved)
- Must have at least 3 to 5 years' experience as a Wealth Manager
- Achieve gross production target as indicated in scorecard.
- Achieve previously determined sales targets across the business by identifying opportunities to advise on FirstRand approved investment and risk products.
- Be an ambassador for FNB as a financial service provider encompassing our internal values and ethical standards.
- Maintain expert knowledge on all FirstRand approved products, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
- Ensure that the quality of advice remains high and consistent and in line with FNB’s investment philosophy and product approved matrix.
- Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
- Develop networks and build alliances to build and strengthen internal support bases.
- Engage in cross-functional activities.
- Collaborate across boundaries and finds common ground with a widening range of stakeholders.
- Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.
- Inform and educate customers on products and services to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
- Liaise and interact with clients and or customers via approved communication channels in a positive and helpful manner.
- Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
- Analyse financial information obtained from clients to develop a financial plan or proposal using the correct tools.
- Formulate proposals in cash management, risk needs, investment planning, estate planning, or other areas to help clients achieve their financial goals.
- Investigate available investment opportunities to determine compatibility with client financial plans.
- Review clients' financial plans regularly to determine whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment.
- Monitor financial market trends to ensure that client plans are responsive.
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
- Maintain expert knowledge on relevant legislative amendments, industry best practices and FNB’s internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by FNB.
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
- Ensure optimal usage and protection of business assets.
End Date: January 28, 2026
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Job Description
- To deliver exceptional experience and education to Private Wealth clients on basic wealth creation, accumulation and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
- Identify Local and Offshore fiduciary opportunities and advise on client philanthropy.
- Participate in planned activities that are appropriate for own development.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
- Identify and utilise opportunities for revenue growth to deliver on sales targets.
- Provide appropriate banking and financial solutions across an allocated portfolio of clients.
- Develop, encourage and nurture collaborative relationships across the FRG.
- Ensure compliance to legislative and audit requirements and adherence to relevant processes.
- Conduct client reviews within the context of client engagements and market all financial services solutions within the relevant business offering.
- Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.
- Deliver internal and external customer service excellence through adherence to quality service standards.
- Prevent wastage and identify process improvements to contain and reduce costs.
- Achieve revenue and profit targets by growing portfolio base, providing independent holistic advice and solutions that ensure revenue and profit growth.
End Date: January 28, 2026
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Are You Someone Who Can
- Prevent wastage and identify process improvements to contain and reduce costs!
- Assess, analyse and optimise end-to end business processes to improve business efficiencies, customer/employee experience and remove inefficient processes to meet new requirements.
- Facilitate and coordinate the end-to-end implementation of prioritised and approved projects.
- Analyse business processes and workflows to identify improvement or automation opportunities and facilitate implementation.
- Develop, encourage and nurture collaborative relationships within business and/or across the FRG.
- Assess own performance through seeking timely and clear feedback and request training where appropriate.
- Develop new insights into situations and apply innovative solutions to make organisational improvements.
- Ensure compliance to legislative and audit requirements and adherence to relevant processes.
- Compile reports that track progress and guide business to make informed decisions.
- Compile reports that track progress and guide business to make informed decisions relating to building technical equipment.
- Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
You Will Be An Ideal Candidate If You Have
- Have a BCom, B.Eng., BSc Eng., BSc Informatics, or related degree.
- 3 - 5 years as a Business Analyst
- Have experience with API design & Database design.
- Can write technical requirements.
- Are accredited with a TOGAF certification (advantageous)
- Have programming experience (advantageous)
End Date: January 25, 2026
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Are you someone who can:
- Extract, clean and analyse data to create meaningful insights using PowerBI dashboards and reports
- Design and maintain interactive PowerBI dashboards to provide business intelligence and key performance metrics
- Work with business users to understand reporting needs, translate requirements into data models and provide actionable insights
- Optimise PowerBI performance, ensure data accuracy and implement best practices for data visualization and reporting
You will be an ideal candidate if you have:
- Bachelor’s degree in computer science, Information Systems, Statistics, Business Administration, or related field.
- Data analysis & modeling: Strong proficiency in SQL,
- Knowledge in: Python and SAS.
- BI tools: Experience with platforms like Power BI, Power Apps
- Database management: Knowledge of relational databases (MySQL, SQL Server).
- ETL processes: Understanding of data extraction, transformation, and loading.
- Microsoft Certified: Microsoft SQL, PowerBI preferred
End Date: January 27, 2026
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Job Description
- To define the Information Architecture blueprint and roadmap for area of responsibility, in alignment to the Group Information Architecture strategy and ensure implementation thereof.
- Create Information Architecture roadmaps to transition Information Architecture to target state aligned to Group Data strategy.
- Highlight data dependencies that need to be resolved by logging requirements into the Enterprise Data Program, prioritize and close gaps.
- Establish appropriate governance processes to provide guidance and approve Information Architecture for use cases being implemented within area of scope.
- Provide input into the review of the Group Information Architecture and other relevant data policies, standards, and frameworks.
- Monitor and evaluate the implementation of the Information Architecture framework and ensure corrective action is taken if required.
- Represent (area of scope) at Information Architecture Committee (IAC).
- Oversee and provide input into the information architecture framework to be consumed within the systems development lifecycle.
- Drive cost efficiencies within area of scope through enhancements of agile frameworks and processes.
- Align to FirstRand approved strategic data platforms to meet the business growth demands and define and influence the information architecture requirements for all use cases.
- Act as agents for transformation and create alignment to the target Information Architecture blueprint.
- Facilitate alignment between business architecture and application architecture.
- Co-ordinate and prioritize the information architect work within the Pillar/ Function/ Domain/ Segment area as per CDAO priority and approval.
- Keep abreast of advancements within the data and technology areas and to simply the information architecture.
- Collaborate with relevant stakeholders across the Group to provide input and socialize information architecture principles to be adopted within the segment/pillar/domain/function.
- Ensure information and use cases are aligned to policies and frameworks and support business value creation.
- Ensure targets and solutions contribute towards achieving an integrated information architecture.
- Ensure adoption of approved architecture and decommission "non-compliant" environments/ infrastructures in respect to the group architecture principles.
- Oversee interconnected problems, determine impact, patterns, trends; and identify best fit alternatives to design and implement best practice solutions.
- Oversee and provide guidance on build-out of data assets aligned to Information Architecture principles as part of roadmap for area.
- Ensure compliance of Enterprise Data Domains and alignment of data products in tenants with group architectural policies.
- Minimize duplication and streamline advanced analytical model deployment, ensuring accelerated deployment of models, leveraging aligned data pipelines, agile methodology and data platform constructs including feature store, etc.
- Participate in relevant committees within area of scope to define opportunities to improve/ enhance the Information Architecture.
- Promote adoption of new Information Architecture patterns at the Information Architecture committee (IAC).
- Monitor operational issues and ensure high levels of data ethics is followed.
- Facilitate the conversion of knowledge and ideas into new or improved solutions (products, processes, and services).
- Work closely with a cross-functional team to assess information architectural requirements for new and enhanced business operations.
- Drive Information Architecture awareness (and related risks) for area of responsibility in consultation with relevant stakeholders (e.g., CDAOs, Data Modelers, Data Engineers, etc.)
- Ensure relevant stakeholders are trained on information architecture framework, policies, standards, and principles.
End Date: February 1, 2026
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Are you someone who can:
- Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
You will be an ideal candidate if you have:
- Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
- Completed First Level Regulatory Examination
You will have access to:
- Opportunities to network and collaborate.
- A challenging working environment
- Opportunities to innovate.
You will be a match if you are:
- Achievement of targets for business.
- Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
- Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
- Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
- Understand reasons for and comply with governance in terms of legislation and audit requirements.
- Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
- Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
- Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
- Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
- Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
- Manage own development to increase own competencies.
End Date: January 30, 2026
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Job Description
- To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align with established policies, processes, and service standards.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs
- Conduct themselves in an ethical manner at all times
- Adhere to the TCF (Treating Customer fairly) principles in all that you do
- Identify and sell/cross sell products aligned to customer needs
- Maximize channel optimisation opportunities identified aligned to customer needs
- Ensure activities support cost containment and reduction
- Optimize every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels
- Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions Optimize every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels
- Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions
- Fulfilling transactions above the benchmark set and providing an exceptional customer experience
End Date: January 26, 2026
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Job Description
- To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service
- Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work
- Drive sales across product and campaign initiatives to exceed set targets
- Deliver customer experience excellence aligned to Organisational values and service standards
- Build professional long-term relationships with customers based on trust that builds the brand
- Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
- Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application
- Provide customers with relevant information to keep them informed of products and service options
- Ensure full understanding of customer needs to deliver a quality service
- Ensure customer service solutions are aligned to the business operational plan; Organisational values and service standards
- Communicate how customer service solution will be implemented and secure buy-in
- Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options
- Ensure resolution of customer queries and complaints timeously and ownership of issues
- Analyse customer feedback to help improve customer service Propose ideas to improve customer service
- Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
- Engage in cross-functional relationships to obtain and to provide work support
- Engage with customers to understand their unique requirements, drive value optimisation and advise best options for product integration and wealth management Manage the growth of active customer account base
- Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
- Ensure implementation of relevant policies, governance and practice standards across the business
- Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
- Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes
- Develop an understanding of risks and risk management approaches
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
- Educate others and make suggestions for improvements
- Network and participate in specialist risk forums where required
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data
- Provide regular reports on the delivery of services against agreed service level agreements and in terms of overall customer targets
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities
- Understand competencies and skills required for own and employee's development and performance
- Identify development needs and select effective solutions to address own and employee development needs
- Ensure that each employee prepares a personal development plan that is implemented and reviewed as required
- Provide on the job coaching and guidance
- Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared
- Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
- Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
- Manage team delivery against goals in the area of responsibility
- Manage performance moderation, disciplinary action, recognition and retention processes in line with HR policies and procedures
- Participate in Talent Management practices and processes in line with HR policies and procedures
- Implement employment equity plan targets in all recruitment and employee movement activities
- Manage performance of employees by clearly defining goals and objectives and providing direction, coaching and regular feedback
- Ensure skills are transferred to specific functions
- Ensure conflict resolution and respond to complaints or concerns
- Set relevant stretch goals for team and motivate achievement
End Date: January 28, 2026
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Are you someone who can:
- Partner with stakeholders in the provision of financial insights and guidance into the operational and general decision making and debates.
- Monitor and coach behaviours that ensure a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
- Manage and monitor the applications and effectiveness of the business's financial information systems.
- Coordinate the budget preparation and manage the process throughout the budget period in accordance with guidelines and assumptions. Monitor and report variance analysis to support decision making and guide management in taking corrective action on budget variances.
- Record, interrogate and manage costs with associated drivers in the production, analysis and use of information for decision-making in the business.
- Plan and apply relevant principles to accurately record, adjust and reconcile financial transactions and events.
- Maintain appropriate supporting documentation according to professional financial accounting and reporting standards.
- Prepare and report on the business's operations and financial conditions. Manage the business unit reporting systems for management, project or performance reporting and implement optimal processes to deliver management information according to the reporting cycle.
- Maximise productivity through efficient planning of people and processes to drive optimal utilisation of available resources; identify and implement improvements to accounting and reporting processes.
- Manage the interrelationships between various systems, data and other resources to ensure effective project planning and delivery.
- Review and prepare tax returns to ensure accuracy, completeness, and compliance with applicable tax legislation and regulation; provide advice and solutions to business tax matters.
- Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
- Plan and manage performance, skills development, succession and talent management and culture of team in order to improve performance and competence.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
You will be an ideal candidate if you have:
- Qualification: CA(SA)
- Experience: 4-5 years in financial management
- Additional Skills: Advanced commercial & strategic finance. Change management & influencing. Enterprise risk & internal control management. Business case and ROI modelling. Executive communication & stakeholder engagement.
End Date: January 28, 2026
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Job Description
- To provide proactive, reliable, and efficient administrative and operational support within the designated functional area, ensuring seamless business processes.
- Manage costs / expenses within approved budget to achieve cost efficiencies.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.
- Resolve all customer queries efficiently, and within agreed timelines.
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
- Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions.
- Comply with governance in terms of legislative and audit requirements.
- Set up and maintain filing systems for the business unit to ensure efficient service is provided.
- Maintenance of all administrative processes for the department's operational activities.
- Provide efficient and effective administration support to ensure accuracy in the functional area.
- Provide timeous and accurate management information.
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
- Manage own development to increase own competencies.
End Date: January 29, 2026
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Are you someone who can:
- Analyse, summarise, and account for financial transactions pertaining to the business.
- Maintain accurate records for all financial transactions of the business unit.
- Approve payments and review reconciliations to ensure compliance and accuracy.
- Adhere to financial reporting guidelines set out by FirstRand Group.
- Provide accounting information and insights to support business performance and decision-making.
- Support availability of financial decision-making information by collecting, analysing, and reporting financial data.
- Increase operational efficiency by suggesting solutions to enhance cost-effectiveness and prevent wastage.
- Execute relevant projects and initiatives aligned with strategic objectives.
- Develop and manage key stakeholder relationships to enable achievement of operational objectives.
- Provide sound services and recommendations based on customer and client needs, current information, and trends.
- Continuously assess own performance, seek timely feedback, and request training where appropriate.
- Develop and nurture internal relationships within the business to enable collaboration.
You will be an ideal candidate if you have:
- Education: Bachelor’s degree in accounting, Finance, or related field. Professional qualification (CA, ACCA, CIMA) preferred.
- Experience: Minimum 3–5 years’ experience in financial accounting or similar role. Experience in banking or financial services industry advantageous
- Skills & Competencies: Strong knowledge of accounting principles and financial reporting standards. Proficiency in financial systems and MS Excel. Analytical thinking and problem-solving skills. Ability to manage multiple priorities and meet deadlines. Excellent stakeholder management and communication skills. High attention to detail and accuracy.
End Date: January 28, 2026
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Are you someone who can:
- Inform and educate customers on products and services to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
- Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
- Analyse financial information obtained from clients to develop a financial plan or proposal using the correct tools.
- Formulate proposals in cash management, risk needs, investment planning, estate planning, or other areas to help clients achieve their financial goals.
- Achieve gross production target as indicated in scorecard.
- Achieve previously determined sales targets across the business by identifying opportunities to advise on FirstRand approved investment and risk products.
- Investigate available investment opportunities to determine compatibility with client financial plans.
- Review clients' financial plans regularly to determine whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment.
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
- Maintain expert knowledge on relevant legislative amendments, industry best practices and FNB’s internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by FNB.
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
- Ensure optimal usage and protection of business assets.
- Maintain expert knowledge on all FirstRand approved products, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
- Ensure that the quality of advice remains high and consistent and in line with FNB’s investment philosophy and product approved matrix.
- Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
- Engage in cross-functional activities.
- Collaborate across boundaries and finds common ground with a widening range of stakeholders.
- Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.
You will be an ideal candidate if you:
- Relevant Degree in Investment or Economics. Certified Financial Planner.
- Have 3 to 5 years’ experience as a Wealth Manager with sales and advisory experience with high income clients
End Date: February 13, 2026
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Are you someone who can:
- Inform and educate customers on products and services to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
- Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
- Analyse financial information obtained from clients to develop a financial plan or proposal using the correct tools.
- Formulate proposals in cash management, risk needs, investment planning, estate planning, or other areas to help clients achieve their financial goals.
- Achieve gross production target as indicated in scorecard.
- Achieve previously determined sales targets across the business by identifying opportunities to advise on FirstRand approved investment and risk products.
- Investigate available investment opportunities to determine compatibility with client financial plans.
- Review clients' financial plans regularly to determine whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment.
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
- Maintain expert knowledge on relevant legislative amendments, industry best practices and FNB’s internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by FNB.
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
- Ensure optimal usage and protection of business assets.
- Maintain expert knowledge on all FirstRand approved products, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
- Ensure that the quality of advice remains high and consistent and in line with FNB’s investment philosophy and product approved matrix.
- Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
- Engage in cross-functional activities.
- Collaborate across boundaries and finds common ground with a widening range of stakeholders.
- Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.
You will be an ideal candidate if you:
- Relevant Degree in Investment or Economics. Certified Financial Planner.
- Have 3 to 5 years’ experience as a Wealth Manager with sales and advisory experience with high income clients
End Date: February 13, 2026
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Are you someone who can:
- Edit relevant communications and maintain comprehensive and up to date document library.
- Coordinate campaigns and events both internally and outside in accordance with the guidelines.
- Assist in drafting and editing press releases, newsletters, and internal communications.
- Support social media content creation and scheduling across platforms.
- Coordinate logistics for communication campaigns and events.
- Maintain media contact lists and track media coverage.
- Monitor and report on communication metrics and engagement.
- Collaborate with design and marketing teams to produce branded materials.
- Ensure consistency in tone, style, and messaging across all communication channels.
- Provide administrative support to the communications team.
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Manage own development to increase own competencies
You will be an ideal candidate if you have:
- Qualification: Communication Studies/Science, Public Relations, Marketing, or related fields.
- Experience: 1 - 3 years
End Date: January 28, 2026
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Are You Someone Who Can;
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Understand and market all financial services solutions within the relevant business offering.
- Assist with profit growth for the business through.
- Ensure effective management of the leads pipeline.
- Develop, encourage and nurture collaborative relationships across the FRG.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Contribute to innovation by finding faster and more accurate ways of working.
- Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Deliver exceptional and high-quality service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
- Act responsibly with work related resources in order to contribute to cost containment.
- Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
- Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
- Provide sound services and recommendations based on customer and client needs, current information and trends.
- Achieve expected financial targets and uphold associated service levels.
You Will Be an Ideal Candidate If You
- Minimum Qualification - RE5 Certificate with a Degree NQF7 level in Finance or Accounting
- Experience - 2 to 3 years’ experience within a Sales/Service area of a financial environment.
- A person must not be unrehabilitated insolvent.
End Date: January 27, 2026
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Job Description
- To assist in proactively managing a portfolio of Private Wealth Clients with a team of Private Bankers through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
- Act responsibly with work related resources in order to contribute to cost containment.
- Achieve expected financial targets and uphold associated service levels.
- Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide sound services and recommendations based on customer and client needs, current information and trends.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
- Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
- Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
- Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
- Compile reports that track progress and guide business to make informed decisions.
- Ensure effective management of the leads pipeline.
- Support sales through analysis of client portfolio and pro-active client engagement.
- Contribute to innovation by finding faster and more accurate ways of working.
- Assist with profit growth for the business through sales and acquisition of new clients.
- Understand and market all financial services solutions within the relevant business offering.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Develop, encourage and nurture collaborative relationships across the FRG.
End Date: January 27, 2026
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Job Description
- To review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives
- Prevent wastage and identify process improvements to contain and reduce costs!
- Assess, analyse and optimise end-to end business processes to improve business efficiencies, customer/employee experience and remove inefficient processes to meet new requirements.
- Facilitate and coordinate the end-to-end implementation of prioritised and approved projects.
- Analyse business processes and workflows to identify improvement or automation opportunities and facilitate implementation.
- Develop, encourage and nurture collaborative relationships within business and/or across the FRG.
- Assess own performance through seeking timely and clear feedback and request training where appropriate.
- Develop new insights into situations and apply innovative solutions to make organisational improvements.
- Ensure compliance to legislative and audit requirements and adherence to relevant processes.
- Compile reports that track progress and guide business to make informed decisions.
- Compile reports that track progress and guide business to make informed decisions relating to building technical equipment.
- Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
End Date: February 1, 2026
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Job Description
- To provide specialized construction financial and contractual advice and monitor property developments and building projects end-to-end, across franchises in South Africa and relevant subsidiaries, ensuring that projects are completed within agreed costs and timelines
Job Description
- Provide input into functional budget and monitor and report on variances
- Minimize expenditure and manage costs and collate, analyze, evaluate data and information to forecast expenditure and cash flow trends and make recommendations to improve budget
- Manage authorization of expenditures and implementation of financial regulations
- Calculate the cost to complete projects by visiting the site, assessing the developer's claims and the project cost report
- Monitor the project against the projected plan and notify credit in good time of any expected delays and the potential impact thereof on the cost and timelines of the project
- Verify and substantiate variation orders on the project and the impact thereof on the approved project funding
- Build relationships that allow for the managing of expectations, the sharing of knowledge and diverse insights; and the creation of buy-in
- Engage in cross-functional relationships to obtain and to provide work support
- Resolve customer dissatisfaction/complaints by taking ownership of the problem
- Analyze customer feedback to help improve customer service
- Ensure that delivery is accurate, timeous and of an acceptable standard
- Ensure that product or service knowledge and advice is technically accurate
- Know and understand customer needs to deliver a quality service
Qualification(s) and Experience
- BSc Quantity Surveying and other relevant qualifications
- Post graduate degree related to Quantity Surveying
- 3 to 5 years' experience in township, residential and commercial developments
End Date: February 1, 2026
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Are you someone who can:
- Identify opportunities and deliver on agreed sales targets to grow portfolio with deal size of R50mil+ and budget of R500m+ or with segmentation of highly complex clients
- Deliver customer service through adherence to quality service standards
- Deliver sales targets and grow portfolio under guidance and supervision, by performing end-to-end process of deal origination to deal conclusion through effective engagement and understanding of customer’s business and needs
- Complete all required administrative services through continuous reporting and updating of documents related to relevant stakeholders
- Develop, encourage and nurture collaborative relationships across area of specialization
- Contribute to teamwork and inclusivity within own team
- Identify opportunities to expand customer base with potentially profitable customers
- Ensure development and continuous value add improvement to operational processes
- Manages risks in own area of responsibility
- Build and maintain stakeholder relationships
- Achieve expected financial targets and uphold associated service levels
You will be an ideal candidate if you:
- FAIS Compliant (RE5)
- Relevant Business Degree (Accounting, Commerce, Finance or related)
- Preferred Qualification - Relevant Post Grad Degree
- 1 to 3 years relevant experience in a Relationship Banker role (portfolio)
- Good understanding of the respective product and ability to structure deals within that environment (e.g. commercial property or wealth and investment, etc.)
- Understanding of the Bank’s credit policies and lending criteria
- Person must not be an unrehabilitated insolvent
- In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check
End Date: February 1, 2026
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Job Description
- Responsible for financial analysis, risk management, portfolio management, planning and forecasting.
- Develop strong client relationships and offering customized lending solutions.
- Collaborate with Wealth Managers to enhance the structured lending business and profitability.
- Prepare reports on portfolio performance and risk metrics for stakeholders.
You will be an ideal candidate if you:
- Relevant NQF7 Level Degree in Finance, Economics or Accounting.
- Completed RE5 qualification.
- Have 7-10 years’ experience maintaining and growing wealth clients with structured lending products.
End Date: February 13, 2026
go to method of application »
Job Description
- To assist in proactively managing a portfolio of Private Wealth Clients with a team of Private Bankers through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
- Act responsibly with work related resources in order to contribute to cost containment.
- Achieve expected financial targets and uphold associated service levels.
- Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide sound services and recommendations based on customer and client needs, current information and trends.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
- Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
- Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
- Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
- Compile reports that track progress and guide business to make informed decisions.
- Ensure effective management of the leads pipeline.
- Support sales through analysis of client portfolio and pro-active client engagement.
- Contribute to innovation by finding faster and more accurate ways of working.
- Assist with profit growth for the business through sales and acquisition of new clients.
- Understand and market all financial services solutions within the relevant business offering.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Develop, encourage and nurture collaborative relationships across the FRG.
End Date: January 27, 2026
Method of Application
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