Job Vacancies at Gaming Laboratories International, LLC

This position will effectively support the IT team by focusing on the following:

• Responds to all issues in the IT ticket tracking system in a timely fashion
• Corrects end user issues and reports issues that cannot be corrected in a timely fashion
• Assists IT personnel in other locations with resolving end user issues
• Performs installations and resolves end user support issues within the LAN/WAN environments
• Maintains records, logs and reports of end-user assistance and troubleshooting requests
• Provides hands on training, training materials and documentation for IT applications and/or equipment to employees, when necessary
• Takes ownership of specific application(s) and system(s) areas, as assigned
• Maintains diagrams and other documents regarding the application(s) or system(s) functionality
• Works with Department leaders to gain an understanding of the business need for changes, modifications or new systems to be implemented
• Evaluates interrelationships between systems, identifying how changes may affect other systems
• Maintains confidentiality with regard to the information being processed, stored or accessed
• Provides weekly reports to the IT Manager regarding workload, open projects and issues
• Schedules bi-annual auditing of all Company issued laptops
• Provides maintenance and operation of end user applications including, but not limited to, the Company email system, backup systems, Company access user account creation, phone system modifications, new user accounts and PC set-ups
• Responsible for upholding network security measures set by Company policies
• Maintains a knowledge of remote access products
• Performs other duties as assigned

Education, Experience and Skills:

• Bachelor’s Degree in Information Technology or a related technical discipline is required; Certification, formal training, experience or demonstrated competency may be evaluated and considered in lieu of the educational requirements
• A minimum of 3 years of related experience is required
• Certification, formal training, education or demonstrated competency be evaluated and considered in lieu of the experience requirements
• Must possess relevant technical skills/certifications in the systems or area specified by management
• Must have a working knowledge of network topology and remote access devices
• Ability to adapt from business to technical communication according to the audience is required
• Must have the ability to assess a situation quickly and help arrive at the best beneficial resolution for all parties involved
• Must have the ability to write professional reports and other business correspondence
• Must have the ability to read, write, speak, understand and communicate in English sufficiently to perform the duties of this position
• Must have the ability to communicate, both orally and in writing, with internal and external parties
• Must have the ability to handle and organize multiple projects and deadlines
• Must demonstrate a high degree of attention to quality, details, and correctness
• Certification, formal training, education or demonstrated competency in a technical discipline may be evaluated and considered in lieu of the experience requirements

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What You Will Accomplish Here…

• The Engineering team at GLI tests software and hardware designs that impact the products and services across all areas within the gambling industry.  We are searching for an entry level Test Engineer in our South Africa office to join our team. The Test Engineer’s main focus will be on the following:

Efficiently Evaluating and Executing Tests by:

• Developing an understanding of technical requirements/regulations
• Developing an understanding of client’s expectations and additional testing requests
• Researching, identifying and applying any special rules or other requirements
• Accurately developing and executing test methods for technical and client requirements
• Effectively documenting test results and discovered defects
• Managing projects and tasks against budgets and timelines

Communicating and Coordinating with Clients by:

• Developing and maintaining professional relationships with all assigned customers
• Maintaining an understanding of the customer's needs and market position
• Proactively communicating the status of testing with all relevant internal and external parties

Experience, Education, Skills and Credentials:

• Bachelor’s Degree or 4 years equivalent experience in engineering, science, math or other technical areas strongly preferred
• Certification, formal training or experience may also be evaluated and considered in lieu of educational requirements
• Valid Driver’s License required
• Knowledge of C++ or other modern, object-oriented programming language(s) is required
• Working knowledge of Microsoft Word and Excel is required
• Must be able to read, write and speak English fluently
• Must have excellent interpersonal skills, including the ability to effectively and professionally speak orally and in writing with both internal and external parties
• Must demonstrate a high degree of attention to quality, details, correctness and deadlines
• Must be able to pass a thorough background investigation

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What You Will Accomplish Here…

• A career with GLI opens up new pathways to success. As a worldwide market leader, we offer stability, along with a commitment to fostering your unique talents, allowing you to grow from entry-level to an expert in the field. 

The Math Analyst’s main focus will be on the following:

  Testing and Math Analysis

• Writing programs and performing other analyses to calculate needed mathematical features of games.
• Writing programs or scripts to manipulate, parse or reorganize large data files into standard formats for testing.
• Conducting and interpreting statistical testing on game simulation results and on RNG data.
• Reading and interpreting jurisdictional requirements, consulting appropriately for interpretation.

 Reviewing and Documenting

• Reading and modifying programs and analyses developed by others to meet testing needs.
• Reviewing, understanding, and documenting source code written in various languages.
• Writing project reports by summarizing the testing conducted and the results.
• Carefully reviewing analysis work conducted by others for accuracy.

 Communicating Externally and Internally

• Working with external clients, communicating professionally and courteously on topics of a technical nature
• Effectively communicating and collaborating with other members of the Math Department and other employees

 Experience, Education, Skills and Credentials:

• Bachelor’s degree in Mathematics, Statistics, Computer Science, or a closely related discipline
• Associate degree in Mathematics, Statistics, Computer Science, or 2+ years of equivalent experience may be considered; Certification, formal training, or experience may also be evaluated and considered in lieu of educational requirements
• Must have knowledge of Probability, Statistics, and Combinatorics
• Knowledge of a modern, object-oriented programming language such as C++, including appropriate use of object-oriented design is required
• Must have an understanding of core programming concepts and techniques
• Knowledge of Microsoft Excel is required
• Must have the ability to communicate, both orally and written, with other members of the team and external contacts
• Ability to handle and organize multiple projects and deadlines is required
• Must demonstrate a high degree of attention to quality, details, and correctness
• Must be able to pass a thorough background investigation

go to method of application »

What You Will Accomplish Here…

• A career with GLI opens up new pathways to success. As a worldwide market leader, we offer stability, along with a commitment to fostering your unique talents, allowing you to grow from entry-level to an expert in the field. 

The Math Analyst’s main focus will be on the following:

  Testing and Math Analysis

• Writing programs and performing other analyses to calculate needed mathematical features of games.
• Writing programs or scripts to manipulate, parse or reorganize large data files into standard formats for testing.
• Conducting and interpreting statistical testing on game simulation results and on RNG data.
• Reading and interpreting jurisdictional requirements, consulting appropriately for interpretation.

 Reviewing and Documenting

• Reading and modifying programs and analyses developed by others to meet testing needs.
• Reviewing, understanding, and documenting source code written in various languages.
• Writing project reports by summarizing the testing conducted and the results.
• Carefully reviewing analysis work conducted by others for accuracy.

 Communicating Externally and Internally

• Working with external clients, communicating professionally and courteously on topics of a technical nature
• Effectively communicating and collaborating with other members of the Math Department and other employees

Experience, Education, Skills and Credentials:

• Bachelor’s degree in Mathematics, Statistics, Computer Science, or a closely related discipline
• Associate degree in Mathematics, Statistics, Computer Science, or 2+ years of equivalent experience may be considered; Certification, formal training, or experience may also be evaluated and considered in lieu of educational requirements
• Must have knowledge of Probability, Statistics, and Combinatorics
• Knowledge of a modern, object-oriented programming language such as C++, including appropriate use of object-oriented design is required
• Must have an understanding of core programming concepts and techniques
• Knowledge of Microsoft Excel is required
• Must have the ability to communicate, both orally and written, with other members of the team and external contacts
• Ability to handle and organize multiple projects and deadlines is required
• Must demonstrate a high degree of attention to quality, details, and correctness
• Must be able to pass a thorough background investigation