Job Vacancies at Huntswood

Job Responsibilities:

• Register customer information.
• Explain to customers the offer and the product benefits.
• Conduct needs analysis, understanding the client’s requirements so you able to offer the customer the best product for them.
• Build good rapport with your customer so you are able to better engage them.
• Act as a brand ambassador of our client

Job Required Requirements:

• Grade 12 or a relevant equivalent qualification
• Min 12 months outbound/ Inbound sales experience (local / international)
• Customer service experience

Skills Required:

• Excellent verbal communication
• Soft Skills
• Sales Ability (comfortable with handling objections, building rapport, needs analysis)
• Customer centricity
• Attention to detail, so the conversation is correctly captured and actioned.
• Ability to multitask.

go to method of application »

Job Responsibilities:

• Register customer information.
• Explain to customers the offer and the product benefits.
• Conduct needs analysis, understanding the client’s requirements so you able to offer the customer the best product for them.
• Build good rapport with your customer so you are able to better engage them.
• Act as a brand ambassador of our client

Job Required Requirements:

• Grade 12 or a relevant equivalent qualification
• Min 12 months outbound/ Inbound sales experience (local / international)

Skills Required:

• Excellent verbal communication
• Soft Skills
• Sales Ability (comfortable with handling objections, building rapport, needs analysis)
• Customer centricity
• Attention to detail, so the conversation is correctly captured and actioned.
• Ability to multitask.

go to method of application »

Job Responsibilities

•  You will always make sure, that the customer’s interest comes first, whilst providing exceptional customer service. You’ll have experience in both outbound and inbound calls, as well as experience of running cases from start to finish.  It is important to engage and communicate effectively, ensuring their complaint is resolved in a timely manner. You will be required to lodge claims, update details and make adjustments or cancellations. 

Job Requirements

• National Senior Certificate (Grade 12)
• Clear Credit and Criminal record
• 1- 2 years’ experience in Insurance Claims (Local or International)
• Proven experience in the insurance space
• Proven track record of high performance
• Excellent command and use of English, both written and Verbal
• Attention to detail.
• Strong analytical and numeric skills

Required Skills

• Assisting customers with their insurance claims.
• Handling customer enquiries via email and telephonically.
• Proactively identify issues and problems before they arise.
• Assist with escalated calls and complaints in line with procedures.
• Providing world class customer service to international clients.
• Working with various parts of the business to resolve issues