Job Vacancies at Hyundai Automotive South Africa

Job Description    
The Service Advisor will be responsible to maximize service sales and maintain high levels of customer satisfaction by doing the following:

• To maximise service sales by using professional sales techniques
• To ensure the security of cash taken
• To create customer confidence in the brand by ensuring professional and knowledgeable performance To ensure the highest level of efficiency and courtesy when dealing with the customer
• To record customer's details and requirements accurately by means of a Job card
• To record and update service history and vehicle details accurately
• To carry out a physical inspection of the vehicle with the customer (damages to be noted) Mileage of vehicle to be noted on the job card on inspection of the vehicle
• To perform daily follow-ups with customers
• To keep clients updated throughout the day regarding vehicle progress
• To ensure completed jobs are not released without verified payment
• To ensure all CPA documentation is completed correctly as required by the Law
• To ensure the Company's quoting policy is adhered to
• To ensure payment arrangements are confirmed prior to commencement of job Confirm type of job before opening job card If customer has service / maintenance plan, ensure authorization is received Ensure costing's correct as per costing Matrix / authorization Obtain authorization from customer for any additional work required
• To ensure cash sale policies are adhered to Control your vehicles on the work-in-progress report Deposits to be taken on jobs over R 5,000 Ensure deposits of no less than 50% taken from customers on quotes exceeding R 5,000 Ensure that repair waiver forms are completed and signed by the customer
• To ensure filing system is up to date
• Ensure all warranty job cards are given to Warranty Clerk daily All costings must be done on a daily basis and especially prior to collection All labour hours should be costed on carry overs daily Communicate up-sell items to the customer with correct authorizations

Specific Role Responsibilities    

• 2-3 years experience 

Qualifications and Experience    

• Matric / Equivalent

Skills and Personal Attributes    

• 2-3 years experience

Closing Date    
2023/05/12

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Job Description    
The Commercial Sales Executive will be responsible for the following:

• Conducting research and prospecting
• Identifying new business opportunities
• Concluding sales contracts
• Developing working relationships with others and building a relationship with trucks body builders
• To ensure that the trucks body builders are OEM approved
• Performing administrative duties

Specific Role Responsibilities    
Roles and Responsibilities

• Conducting research and prospecting
• Identifying new business opportunities
• Concluding sales contracts
• Developing working relationships with others and building a relationship with trucks body builders
• To ensure that the trucks body builders are OEM approved
• Performing administrative duties

Qualifications and Experience    
REQUIREMENTS:

• Must be currently employed as a Commercial Sales Executive and at least 2 years or more
• A successful sales track record, with networking and cold calling as an integral part of the process
• The ideal candidate would someone with excellent networking and negotiating skills (able to go out and source new business)
• Existing data base (advantageous)
• Valid SA driver’s license Code 10 and up is essential 

Qualifications:

• Matric/Grade 12 or Equivalent
• Tertiary qualification in line with position (advantageous)

Skills and Personal Attributes    

Skills and Personal Attributes:         

• Knowledge of the latest ranges in commercial models
• Vehicle financing (advantageous)
• Understanding financial statements and tax implications
• Special licence and registration processing

Closing Date    
2023/05/12

go to method of application »

Job Description    
The Service Advisor will be responsible to maximize service sales and maintain high levels of customer satisfaction by doing the following:

• To maximise service sales by using professional sales techniques
• To ensure the security of cash taken
• To create customer confidence in the brand by ensuring professional and knowledgeable performance To ensure the highest level of efficiency and courtesy when dealing with the customer
• To record customer's details and requirements accurately by means of a Job card
• To record and update service history and vehicle details accurately
• To carry out a physical inspection of the vehicle with the customer (damages to be noted) Mileage of vehicle to be noted on the job card on inspection of the vehicle
• To perform daily follow-ups with customers
• To keep clients updated throughout the day regarding vehicle progress
• To ensure completed jobs are not released without verified payment
• To ensure all CPA documentation is completed correctly as required by the Law
• To ensure the Company's quoting policy is adhered to
• To ensure payment arrangements are confirmed prior to commencement of job Confirm type of job before opening job card If customer has service / maintenance plan, ensure authorization is received Ensure costing's correct as per costing Matrix / authorization Obtain authorization from customer for any additional work required
• To ensure cash sale policies are adhered to Control your vehicles on the work-in-progress report Deposits to be taken on jobs over R 5,000 Ensure deposits of no less than 50% taken from customers on quotes exceeding R 5,000 Ensure that repair waiver forms are completed and signed by the customer
• To ensure filing system is up to date
• Ensure all warranty job cards are given to Warranty Clerk daily All costings must be done on a daily basis and especially prior to collection All labour hours should be costed on carry overs daily Communicate up-sell items to the customer with correct authorizations

Specific Role Responsibilities    
2-3 years experience 

Qualifications and Experience    

• Matric / Equivalent

Skills and Personal Attributes    

• 2-3 years experience

Closing Date    
2023/05/12