Job Vacancies at Investec

• Investec Life pride itself as a private insurer of the future delivering innovative and flexible life insurance products to professional, high-income and high-net-worth clients in South Africa through an omni-channel approach. The Marketing Actuary is an integral part of the Investec Life team, responsible for technical marketing and taking our life insurance products to private clients through our distribution channel as part of the Investec-wide proposition. The role involves developing and implementing data-driven strategies and tactics to help the business in the positioning, launch and rollout of products, while providing ongoing technical sales support and thought leadership that align with delivery on overall business objectives. The role requires a unique blend of analytical skills, marketing knowledge, the ability to communicate complex concepts clearly to diverse stakeholders, and capacity to establish a clear market positioning.

Key Responsibilities

•  Drive technical marketing to position life insurance propositions in the private client market through an omni-channels distribution, which includes the internal advisory force, bankers and a direct digital platform.
•  Create reusable sales aids, tailored technical support (material and presentations) for distribution channels, including competitor insights and execution on high-value deals.
•  Support marketing campaigns, the optimisation of the client journey, and the enhancement overall client experience initiatives.
•  Manage data insights and develop appropriate data-driven strategies that enhance business performance, particularly in initiatives impacting distribution and clients.
•  Utilise market insights and client feedback to develop concepts for new products or enhancements to existing offerings.
•  Develop and deliver the self-direct sales/marketing strategy for the business.
•  Strengthen relationships with various internal and external stakeholders who are key in co-developing products and propositions.
•  Collaborate with other business units across the group to identify and act upon high-value leads.
•  Prepare and present regular reports on product performance, trends, and areas for improvement to senior management and various internal forums.

Qualifications, Experience and Skills

•  A newly qualified or nearly qualified actuary with a bachelor's degree in actuarial science, business management, finance or a related field.
•  A minimum of 5 years of experience in financial services, with proven experience in technical marketing, marketing analytics/research, product development or a related role.
•  Experience in life insurance is advantageous.
•  Excellent conceptual and technical ability.
•  Strong interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
•  A commitment to delivering an exceptional client experience.

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Description

• The Incident Manager is accountable for the end-to-end management of production incidents across Investec's technology landscape, driving rapid restoration of service, minimizing business impact, and enabling continuous improvement. The role orchestrates cross functional responders, ensures clear stakeholder communication, and embeds best practice processes that enhance operational resilience and client experience.

Key Responsibilities

• Lead the lifecycle of Major Incidents (MI), from detection and triage through to resolution and closure.
• Act as the single point of command during MIs, coordinating SMEs across Infrastructure, Networks, Applications, Cybersecurity, and 3rd parties.
• Ensure swift decision-making, clear ownership, and adherence to escalation paths and SLA/SLO targets.
• Validate incident priority/severity, business impact, and restoration strategies; authorize workarounds where appropriate.
• Partner with the Command Centre and Observability teams to refine alerting thresholds, correlation rules, and event noise reduction (e.g., Dynatrace, ServiceNow Event Management).
• Maintain a tight feedback loop between monitoring signals and incident workflows to improve MTTA/MTTR and reduce false positives.
• Champion automation for incident enrichment (runbooks, CMDB context, topology) to accelerate diagnosis and response.
• Provide timely, audience appropriate communications during incidents—executive summaries, business impact statements, and recovery ETAs.
• Coordinate client communications where applicable, ensuring accuracy and consistency across channels.
• Run structured post incident briefings for business and technology stakeholders.
• Own and evolve the Incident Management process aligned to ITIL and Investec governance standards.
• Ensure high-quality incident records (root cause hypotheses, recovery actions, learnings) and enforce closure criteria and documentation completeness.
• Drive trend analysis and feed systemic insights into Problem Management, Change Enablement, Capacity, and Resilience programmes.
• Define, track, and report metrics (e.g., MTTA, MTTR, MTTD, incident volume by category, repeat offenders, Sev distribution) and recommend targeted improvements.
• Maintain on call rosters, escalation matrices, and runbooks; run scenario drills and game days for high value services.
• Collaborate with Architecture, Cyber, and Platform Owners to validate failover strategies, DR readiness, and performance under stress.
• Ensure alignment with Business Continuity and Disaster Recovery (BC/DR) requirements, including post exercise remediation.
• Manage third party engagement during incidents, ensuring contractual SLAs are met and that partners contribute to root cause and prevention actions.
• Lead supplier service reviews for chronic incidents and performance concerns.
• Curate knowledge articles, standard operating procedures, and quick win workarounds to accelerate future restorations.
• Ensure accurate CMDB/service mapping linkages to critical business services for impact assessment and prioritization.
• Where applicable, lead an Incident Response Analysts/Major Incident Leads cohort, setting objectives, KPIs, and coaching for performance.
• Foster a culture of calm under pressure, accountability, and continuous learning.
• Align team capacity across shifts and on call to ensure 24×7 response coverage.

Qualifications, Experience and Skills

• 5–8 years of IT experience, including 3+ years leading Major Incidents or Incident Response in a complex enterprise environment.
• Bachelor's degree in information technology, Computer Science, Information Systems, or an IT Diploma/NQF 6+ or relevant experience
• Strong knowledge of ITIL Incident Management and its integration with Change, Problem, and Service Level Management.
• Hands‑on experience with observability and ITSM platforms (Dynatrace, ServiceNow ITSM/ITOM/Event Management).
• Excellent facilitation and communication skills, clear, calm, and structured under pressure.
• Demonstrated ability to analyse incident patterns and improve MTTA/MTTR.
• Ability to collaborate with cross‑functional technical teams and influence outcomes.
• ITIL certification (Foundation or higher).
• Microsoft Certified: Azure Fundamentals – AZ900
• Experience in financial services or other regulated industries.
• Exposure to SRE practices (SLIs/SLOs, error budgets), automation, and AIOps.
• Knowledge of BC/DR, high availability patterns, and resilience testing.

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Description

• Investec Sandton is looking a Full Stack Software Developer who has a passion for high quality software solutions. You will be part of a cross-functional team that is responsible for the full software development life cycle from conception to deployment of each new product. As a Full Stack Developer, you need to be comfortable around both the front and back-end coding languages, development frameworks and third-party libraries. Develop and maintaining web applications. Create automated and scalable solutions. Develop reusable code and libraries for future use. Translate UI and UX wireframes to visual elements of the application. Integrate frontend and backend aspects of the application. Test software to ensure responsiveness and efficiency. Troubleshoot, debug and upgrade software. In addition to being a solid developer, we're looking for someone who is proactively looking for new opportunities to build efficiencies into the organization's technical capabilities and strategies. 

Experience and Skills

• Software development related certification or Tertiary degree in the relevant field is required
• 8+ Years of development experience using the following languages and their respective frameworks: 
• C# - ASP.NET APIs using .NET Framework, .NET Core, .NET6+
• Typescript - Angular2+
• A good knowledge of the following tools and processes are required: 
• Use source control, primarily using git
• Understanding of design principles behind scalable applications and REST APIs
• Experience of writing unit tests and integration tests in projects using languages mentioned above
• Understand CI/CD processes and their automation
• Understanding of deployment into containerized environments, using Kubernetes and Azure cloud services
• Able to provide support for deployed application(s)/service(s) and monitor performance
• Additional software development skills that can be helpful: 
• Using git with Azure DevOps repositories
• CI/CD process with Azure DevOps pipelines
• Azure cloud services
• Microsoft SQL
• HTML
• JavaScript (ES6+)
• CSS
• Azure Certifications – compulsory requirement  (obtained or aim to obtain in short term) 
• AZ900 
• AZ204 
• AZ2003
• AZ1002

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Description

• Investec's Private Client proposition is evolving rapidly as we expand our Transactional Banking and Lending propositions. This growth presents an opportunity to build a modern, resilient, and highly observable technology estate that delivers a seamless and reliable client experience. The DevOps Engineer plays a critical role in enabling this by ensuring services are reliable, secure, and operable in production, while working with delivery teams to help influence how new platforms are designed and delivered to meet these standards from day one. This is role focused on reliability, automation, and production excellence. It sits within the PCT Tech Operations capability, which spans both the ongoing operation of live services and the enablement of future platforms to be resilient, observable, and supportable at launch.

Key Responsibilities

Service Reliability & Performance

•  Own reliability outcomes for production services, particularly Tier 1 and Tier 2 systems
•  Help define and implement Service Level Objectives (SLOs)
•  Work with teams to reduce Change Failure Rate and improve Mean Time to Recover (MTTR)
•  Identify and eliminate repeat failure modes through systemic fixes
•  Ensure services are designed for graceful degradation, redundancy, and recovery

Observability & Incident Response

•  Ensure services emit high-quality logs, metrics, and traces aligned to defined standards
•  Work with delivery teams to alert quality and lifecycle, reducing noise and improving signal accuracy
•  Participate in and help lead Major Incident response and technical triage
•  Enable structured, blameless post-incident reviews and ensure actions are delivered
•  Improve detection and response through automation and proactive monitoring

Resilience & Operational Readiness

•  Check services meet defined operational readiness standards before production release
•  Support disaster recovery readiness, backup integrity, and resilience testing
•  Validate that systems are recoverable, observable, and supportable under failure conditions
•  Contribute to business continuity and cyber resilience exercises

Risk, Security & Compliance

•  Partner with engineering teams to reduce vulnerability backlog and improve security posture
•  Ensure least privilege access, credential hygiene, and secure configurations
•  Support compliance with regulatory and operational frameworks (e.g. PSD2, IBS, GDPR)

Communication & Influence    

•  Build strong relationships across Engineering, Architecture, Cyber, and Risk teams
•  Understand client journeys and business processes to identify reliability and operational improvements
•  Clearly communicate production risks, trade-offs, and technical constraints
•  Provide constructive feedback to improve operability
•  Share knowledge and context to support teams and colleagues

Impact & Delivery Expectations

•  Deliver measurable improvements in service reliability and operational resilience
•  Reduce repeat incidents through automation and systemic fixes
•  Improve MTTR and detection capabilities across services
•  Ensure services have defined SLOs, telemetry, and operational standards
•  Balance short-term remediation with long-term reliability engineering

Qualifications, Experience and Skills

•  Experience in cloud environments
•  Hands-on experience with Kubernetes and containerised systems
•  Experience working with CI/CD pipelines and deployment automation
•  Proficiency in scripting (Python, Bash, or PowerShell)
•  Experience with monitoring and observability tooling (e.g. Splunk, Dynatrace, Prometheus)
•  Understanding of Infrastructure as Code and configuration management
•  Experience operating in regulated or high-availability environments preferred
•  Strong understanding of version control systems (Git-based workflows)

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• We are looking for a highly experienced Data Engineer & Analyst with deep knowledge of Azure technologies to work in our data infrastructure and insight-driven projects. This role combines engineering and analytical expertise to design, implement, and refine data systems while delivering actionable insights that support key business decisions.

Key Responsibilities

Data Engineering:

• Design, develop, and maintain robust and scalable data pipelines and ETL processes using   Azure Data Technologies.
• Ensure data accuracy and integrity through automated testing, validation, and monitoring systems.
• Work closely with data architects to design optimal data models and architectures that align with best practices.
• Implement and optimize data storage solutions on Azure, including Azure Blob Storage and Azure Synapse Analytics.
• Monitor and troubleshoot data workflows to ensure performance efficiency, reliability, and timeliness.

Data Analysis:

• Conduct detailed analysis of large datasets to uncover trends, patterns, and actionable insights to inform business Strategies.
• Build and manage dashboards and reports using Power BI ensuring they meet business requirements.
• Partner with stakeholders across the business to define data requirements and deliver insights aligned with strategic objectives.
• Present analytical findings to both technical and non-technical audiences in a clear, actionable format.

Qualifications, Experience and Skills

• Bachelor's degree in computer science, Data Science, Statistics, or a related field.
• 3+ years of hands-on experience in both data engineering and data analysis roles.
• Proficiency in Azure data services, including Azure Data Factory, Azure Databricks, Azure SQL Database, Azure Synapse Analytics, Microsoft Fabric.
• Strong programming skills in SQL and either Python or Scala.
• Experience with data visualization tools, preferably Power BI.
• Understanding of data warehousing concepts, methodologies, and best practices.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills, with the ability to work effectively across technical and business teams.

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Role Purpose

• The Cloud and Infrastructure Architect will lead the design and implementation of scalable, secure, and resilient cloud-native infrastructure solutions across Investec's hybrid estate. This position is instrumental in establishing the architectural direction for Azure and on-premises platforms, ensuring alignment with Investec's digital transformation strategy, regulatory requirements, and operational excellence objectives.

Key Responsibilities
Architecture & Design  

• Define and maintain Investec's cloud architectural frameworks for Azure and AWS, including landing zones, networking, identity, and access controls. 
• Lead infrastructure architecture design for IaaS, PaaS, and hybrid environments, ensuring scalability, interoperability, and cost-effectiveness.
• Collaborate with engineering teams to curate and evolve CAS (Curated Application Services) modules for Terraform-based deployments. 

Cloud Enablement & Migration

• Orchestrate the migration of on-premises infrastructure services to cloud platforms, implementing rehost, replatform, and rearchitect strategies. 
• Oversee operational acceptance testing and production sign-off for cloud platforms. 
• Support the IaaS migration factory team in automation and pattern development. 

Security & Compliance

• Ensure all infrastructure designs adhere to Investec's InfoSec, Operational Risk, and IT Risk standards.

Collaboration & Leadership

• Coordinate closely with Platform Engineering, CloudOps, and Service Reliability teams to ensure seamless integration and operational readiness.
• Engage with business stakeholders to translate requirements into technical solutions.
• Mentor junior architects and engineers, fostering a culture of innovation and continuous improvement.

Required Skills & Experience

• Minimum 8 years' experience in infrastructure architecture, with at least 3 years specialized in cloud-native environments.
• Comprehensive expertise in Azure cloud services, including networking, identity, compute, and storage.
• Thorough understanding of API-first design, DevOps methodologies, and infrastructure as code (Terraform).
• Experience with enterprise-grade security, compliance, and governance frameworks.
• Demonstrated proficiency in leading large-scale cloud migrations and hybrid infrastructure transformations.

Preferred Qualifications

• Azure Solutions Architect Expert or AWS Certified Solutions Architect – Professional.
• Experience with FinOps, cost optimisation, and cloud billing models.
• Familiarity with DevOps, Infrastructure as Code, and platform engineering methodologies is highly beneficial.

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Description

• The Change & Release Analyst is responsible for ensuring that technology changes and releases are planned, assessed, approved, implemented, and reviewed in a controlled and risk managed manner. This role ensures the stability and integrity of the production environment by preventing change related incidents, improving release quality, and enabling predictable, compliant delivery across all IT domains. This role supports the governance of IT Change Management and Release Management processes and plays a key part in safeguarding service resilience and client experience.

Key Responsibilities

• Coordinate and manage end-to-end change requests within ServiceNow Change Management. 
• Ensure all Change Requests (CRs) contain accurate technical details, impact assessments, backout plans, and testing evidence. 
• Validate risk levels, business impact, and resource readiness for each change. 
• Facilitate Change Advisory Board (CAB) and Emergency CAB (eCAB) sessions. 
• Monitor compliance with change policies, SLAs, and governance controls. 
• Lead, mentor, and manage a team of Change Analysts and Release Analysts. 
• Conduct quality checks on high risk or complex changes. 
• Analyse changes related failures and recommend improvements to prevent recurrence. 
• Ensure appropriate stakeholder approvals and business signoffs are obtained. 
• Support problem investigations involving change induced incidents. 
• Provide insights into change driven operational risks and stability concerns. 
• Support planning, scheduling, and coordinating software and infrastructure releases across technology teams. 
• Ensure release packages include all required artefacts (build notes, test results, deployment plans). 
• Coordinate go live execution, validations, and hypercare activities. 
• Track release readiness and ensure alignment with freeze periods, service windows, and business availability requirements. 
• Validate that all releases meet deployment prerequisites and production hardening standards. 
• Work with engineering, testing, and operations teams to ensure changes are safe, tested, and well documented. 
• Support pre-implementation checks (PIR/SIR, dependency validation, sequencing). 
• Ensure CMDB/service mapping data is analysed to identify upstream/downstream impacts. 
• Produce regular reports on change volumes, success rates, risk trends, failed changes, and release performance. 
• Provide insights into environment stability and recommend process improvements. 
• Track metrics such as Change Success Rate, Emergency Change Rate, and Change Failure Impact. 
• Identify automation opportunities (e.g., change templates, deployment workflows, approvals). 
• Build strong working relationships with engineering teams, developers, testers, and business stakeholders. 
• Ensure clear communication regarding change schedules, release impacts, and deployment risks. 
• Coordinate with Incident & Problem Management to improve cross process alignment and knowledge sharing. 
• Act as a trusted advisor for teams planning changes, ensuring risk aware and compliant execution. 
• Ensure all changes adhere to Investec's governance standards, policies, and regulatory obligations. 
• Support internal and external IT audits with evidence, control descriptions, and process compliance. 
• Address noncompliance findings with corrective actions and process updates.

Qualifications, Experience and Skills

• 3–5 years of IT experience, including at least 2 years in Change Management or Release Management within a complex enterprise environment.
• Bachelor's degree in information technology, Computer Science, Information Systems, or an IT Diploma/NQF 6+ or relevant experience
• Strong understanding of ITIL Change, Release, and Configuration Management practices.
• Experience using ServiceNow Change Management or similar ITSM platforms.
• Strong analytical, coordination, communication, and documentation skills.
• Ability to assess risk, manage dependencies, and ensure process compliance
• ITIL Foundation or higher certification. 
• Microsoft Certified: Azure Fundamentals – AZ900
• Experience in financial services or regulated industries. 
• Knowledge of CI/CD pipelines, automated deployments, and cloud native release practices. 
• Familiarity with CMDB, service mapping, and observability platforms.

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Description

• Investec Sandton is seeking a Business Analyst to join the Central Services Risk and Compliance division. The role serves as a key link between business stakeholders and IT development teams, supporting effective communication and delivery. The Business Analyst will be responsible for the structured investigation, analysis, and documentation of business areas, including business functions, processes, and the information used across multiple applications. The role involves identifying and assessing business needs and proposing timely, practical solutions to enhance business functions and processes. The successful candidate will require strong organizational, analytical, and problem‑solving skills, with the ability to manage multiple priorities while maintaining a high level of attention to detail. Responsibilities include translating business‑as‑usual requirements into standardized specification formats, ensuring the quality of requirement implementation, defining user acceptance testing strategies and test cases, and coordinating user system testing. The Business Analyst is expected to work in line with agreed standards, methodologies, and processes.

Key Responsibilities

• Own and maintain end-to-end data lineage and traceability across source systems, the ODS platform, and downstream Risk and Compliance systems, aligned to RDARR principles. 
• Perform structured impact assessments for change initiatives, identifying upstream and downstream data, process, and system impacts across the full data value chain. 
• Collaborate with engineering teams and domain BAs to translate business and regulatory requirements into clear, implementable technical specifications. 
• Produce and maintain high-quality documentation, including requirements, data mappings, lineage artefacts, and governance documentation aligned to audit and control standards. 
• Identify, analyse, and resolve data gaps, inconsistencies, and misalignments across integrated systems, ensuring data integrity and completeness. 
• Support and coordinate testing, validation, and reconciliation activities, ensuring changes meet data quality, accuracy, and regulatory expectations. 
• Engage proactively with stakeholders across source systems, ODS, and downstream consumers to ensure clear understanding of requirements, impacts, and priorities. 
• Contribute to and uphold change governance processes, ensuring traceability, control, and consistency across all system and data changes. 
• Support data quality and control initiatives, including root cause analysis and remediation tracking for data defects. 
• Continuously improve BA practices, documentation standards, and traceability frameworks within the ODS team.

Qualifications, Experience and Skills

• 5+ Years Business Analysis experience in a cross section of Application environments, preferably in the Banking or Financial arena.  Experience in Credit Risk would be beneficial
• Experience in data analysis is essential.
• Strong SQL skills are required
• Experience in working with Cloud solutions will be beneficial
• Power BI / Business Intelligence skills will be beneficial

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Description

• Investec is seeking an experienced senior technology leader to assume end-to-end ownership of the GRC Technology portfolio, supporting Operational Risk, Compliance, Internal Audit, and Operational Resilience. This strategic role is responsible for shaping and delivering the technology vision, roadmap, and operating model for GRC, with Protecht ERM positioned at the centre of the platform ecosystem. The role will drive a multi-year transformation agenda focused on API-first integration, enhancing platform extensibility, streamlining and automating fragmented processes, and advancing GRC capabilities into a data-driven, insight-led function through modern data platforms and analytics. The successful candidate will act as a trusted technology partner to the GRC leadership community, providing strategic direction, influencing key stakeholders, building high-performing teams, and ensuring strong architectural governance. While not a hands-on engineering role, this position requires sufficient technical depth to guide solution design, critically evaluate architectural decisions, and ensure scalable, secure, and resilient technology outcomes.

Key Responsibilities

• Define and own the GRC Technology strategy and multi-year roadmap, aligned to Investec's enterprise technologyand data strategy.
• Act as the primary technology partner to senior leaders across Operational Risk, Compliance, Internal Audit, and Operational Resilience.
• Shape the future-state GRC operating model, ensuring technology enables proactive risk management and assurance.
• Drive alignment across business and technology stakeholders, resolving trade-offs and setting clear priorities.
• Hold end-to-end accountability for the GRC technology portfolio, including Protecht ERM and associated integration, reporting, and data components.
• Lead the architectural evolution of the platform landscape, including API enablement and integration patterns, cloud aligned and scalable architecture decisions, simplification of legacy processes and tooling.
• Establish architectural principles and guardrails to ensure sustainability, resilience, and security.
• Champion the shift from process-centric tooling to a data- and insight-led GRC ecosystem.
• Enable high-quality, trusted GRC data and integration into enterprise data platforms.
• Support the development of improved MI, dashboards, analytics, and decision-support capabilities.
• Build and lead a high-performing GRC Technology team with strong engineering, integration, and data capabilities.
• Set clear performance standards and foster a culture of ownership, accountability, and continuous improvement.
• Coach and develop team members, ensuring succession planning and long-term capability growth.
• Create an environment that balances delivery excellence with innovation and learning.
• Accountable for delivery against agreed roadmaps, budgets, and priorities.
• Ensure robust technology risk, security, and resilience controls across the GRC portfolio.
• Own vendor relationships and commercial management, including budgeting and cost optimization.
• Ensure operational stability and reliable support of business-critical GRC systems.

Qualifications, Experience and Skills

• Proven experience in a senior technology leadership role within a financial services organization.
• Demonstrated ability to influence and partner effectively with senior business and risk stakeholders.
• Experience owning and modernizing enterprise platforms, including vendor-based solutions.
• Strong understanding of API-led integration, modern architecture principles, and data-centric design.
• Exposure to Risk, Compliance, Audit, or Resilience domains is advantageous.
• Track record of building and leading high-performing technology teams in complex, regulated environments.
• Strategic, credible, and calm under pressure.
• Strong stakeholder management and influencing capability at senior levels.
• Able to operate across business, risk, and technology domains with confidence.
• Pragmatic and delivery-focused while maintaining long-term architectural integrity.
• High level of ownership, accountability, and professional maturity.