Job Vacancies at Kia Motor

Job Description:

• To plan, manage and monitor the implementation of all service workshop activities and processes in order to deliver on approved operational plans and to continuously enhance service delivery

Specific Roles and Responsibilities:

• Contribute to the development of the appropriate strategy and set targets within area of accountability.
• Define standard operating procedures (SOPs)
• Implement and manage end-to-end processes
• Manage all operational risk and risk mitigation initiatives
• Manage operational risk and risk mitigation initiatives
• Manage, prioritise, allocate, and quality control all related workshop processes to ensure repairs are done correctly and ensure time frames are met and risks are mitigated
• Monitor and report on progress against operational plans and adjust where required
• Monitor operational results and backlogs and make adjustments according to service delivery requirements.
• Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
• Resolve problems by applying the necessary discretion and guidelines

Qualification and Experience:

• 3 - 5 years' experience in a similar environment, of which at least 1 - 3 years' supervisory / team lead experience
• 0 - 1 year experience in a similar environment

Skills and Attributes: 

• Create an engaging, enabling and productive work climate aligned to the employee value proposition
• Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment
• Manage teams within the context of defined processes, set required performance parameters and act as coach and mentor where required
• Monitor and positively influence and manage change, and offer operational support where required
• Own and live up to company values

Closing Date 20 January 2026

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Job Description

Specific Role Responsibilities

• Carry out diagnostic work and support mechanics as set out by the Foreman.
• Carry out fault diagnosis to aid and speed up vehicle servicing.
• Take steps to ensure servicing of vehicle remains within the targeted percentages of the manufacturers' time.
• Discuss matters with service advisors and customers as required and provide coherent explanations.
• Ensure standards are maintained with regards to vehicle care and safety whilst performing functions.
• Ensure vehicles are returned to the customer after service in a neat and clean condition.
• Complete all necessary and relevant training as required by the OEM (online, classroom, other mediums of training) within reasonable time frames.
• Admin functions: Complete forms and documentation included in the company's service routine.
• Draft and prepare any reports required.
• Mentor apprentices, sign off logbooks and evaluate their technical ability (if applicable)
• Ensure effective communication with team members and colleagues across departments, with customers and service providers.
• Participate in marketing campaigns when required for the furtherance of the business.
• Any other duties as may reasonably be required.

Qualifications and Experience

• Qualified Technician; minimum 3-5 years of experience after qualifying as a Technician is essential.
• KIA technician experience will be of advantage
• Relevant OEM product training - will be an advantage.
• Need excellent “fix right first time” track record.
• Competent at operating manufacturer diagnostic equipment/ computer in order to access information required to perform the role and complete duties associated with the role.
• Mechanical insight Problem solving and motor vehicle fault finding skills.
• Mental alertness
• Must have sound English communication and writing skills to accurately record findings and work on job cards.
• Meticulous Customer orientated
• Team player and Interpersonal competence
• Decision making and action orientated.
• Valid, unendorsed driver’s license

Skills and Personal Attributes Customer Service

• Fundamental problem-solving capacity
• Occupational Health and Safety
• Product and/or service knowledge
• Research and Information Gathering
• Technical Ability
• Technical Learning
• Trust and Integrity

Closing Date 20 January 2026

go to method of application »

Job Description

Specific Role Responsibilities

• Carry out diagnostic work and support mechanics as set out by the Foreman.
• Carry out fault diagnosis to aid and speed up vehicle servicing.
• Take steps to ensure servicing of vehicle remains within the targeted percentages of the manufacturers' time.
• Discuss matters with service advisors and customers as required and provide coherent explanations.
• Ensure standards are maintained with regards to vehicle care and safety whilst performing functions.
• Ensure vehicles are returned to the customer after service in a neat and clean condition.
• Complete all necessary and relevant training as required by the OEM (online, classroom, other mediums of training) within reasonable time frames.
• Admin functions: Complete forms and documentation included in the company's service routine.
• Draft and prepare any reports required.
• Mentor apprentices, sign off logbooks and evaluate their technical ability (if applicable)
• Ensure effective communication with team members and colleagues across departments, with customers and service providers.
• Participate in marketing campaigns when required for the furtherance of the business.
• Any other duties as may reasonably be required.

Qualifications and Experience

• Qualified Technician; minimum 3-5 years of experience after qualifying as a Technician is essential.
• KIA technician experience will be of advantage
• Relevant OEM product training - will be an advantage.
• Need excellent “fix right first time” track record.
• Competent at operating manufacturer diagnostic equipment/ computer in order to access information required to perform the role and complete duties associated with the role.
• Mechanical insight Problem solving and motor vehicle fault finding skills.
• Mental alertness
• Must have sound English communication and writing skills to accurately record findings and work on job cards.
• Meticulous Customer orientated
• Team player and Interpersonal competence
• Decision making and action orientated.
• Valid, unendorsed driver’s license

Skills and Personal Attributes Customer Service

• Fundamental problem-solving capacity
• Occupational Health and Safety
• Product and/or service knowledge
• Research and Information Gathering
• Technical Ability
• Technical Learning
• Trust and Integrity

Closing Date 19 January 2026

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Job Description:

• The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Specific Role Responsibilities

Processes and governance:

• Identify and apply known solutions to operational problems and escalate unresolved issues 
• Deliver on agreed performance targets according to set procedures and service level agreement 
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes 
• Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales 
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act 
• Process all leads of prospective customer and follows up on possible sales
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner 

Finance:

• Execute work activities effectively and efficiently in order to prevent financial losses

Qualifications and Experience:

• Matric Certificate 
• 3-5 years working experience in a similar environment 
• A valid South African driver's license 

Skills and Personal Attributes:

• Developing sale 
• Making a sale 
• Persuasive selling skills 
• Product and or service knowledge 
• Trust and integrity

Closing Date 19 January 2026

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Job Description:

• To coordinate, plan and deliver daily team tasks in the repairs, servicing and support services function through the execution of pre-defined objectives as per agreed OEM standard operating procedures.

Specific Role and Responsibilities: 

• Ensure an optimal productive and an efficient team
• Ensure quality workmanship delivered to customers 
• Communicate technical information, challenges and decisions to customers 
• Ensure engaged workshop staff 
• Development of employees and ensure required certification is in for the specific tasks 
• Responsible for Health and Safety
• Admin functions - check Job cards etc
• Manage workshop assets 
• Plan and gear workshop team according to available hours daily 
• Assist technicians with diagnostic problems 
• Test drive vehicles 
• Supervise technical staff
• Communicate with customers and technical matters 
• Oversee teamwork between Service Advisors, Booking clerk and Technicians
• Maintenance of hand tools
• Quality workmanship is rendered by technicians 
• Manage apprentices
• Oversee correctness of job cards, clocking hours etc
• Manage work in progress

Qualifications and Experience:

• Grade 12/ Matric 
• Qualified Technician 
• Computer Literacy 
• Knowledge of Kia and dealerships policies and procedures
• Knowledge of service core processes 
• Supervisory/ Management courses would be beneficial 
• Previous relevant work experience as a technician

Skills and Personal Attributes:

• Supervisory skills 
• Customer Focus and Relationships
• communication and Influence 
• Computer Literate. - Audi System Use
• Market and territory focus relationship
• Brand alignment 
• Professional and technical expertise in vehicle service and repair maintenance 

Closing Date 20 January 2026

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Job Description:

• We are seeking a friendly and professional Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service to all clients and visitors. The Receptionist will be the first point of contact for all incoming calls and visitors, and will represent the company in a positive and welcoming manner.

Key Responsibilities:

• Meet and greet, receive visitors to the organisation, determine their needs and direct them accordingly in a manner that enhances organisations reputation.
• Respond promptly to calls in a professional manner, ensuring an excellent and accurate client service.
• Escalate unresolved operational delivery and quality issues to operational Management. • Report on transactional activities within set guidelines to provide timely information for decision making in area of accountability.
• Deliver work according to governance, compliance, integrity, legal and ethics processes and procedures Control, monitor and record outgoing trunk calls and incoming reverse charge calls. • Deliver, plan and organise own work routine and task execution in an effective and efficient manner to reach agreed performance objectives.

Qualifications:

• A minimum of Grade 12.
• Motor industry experience will an added advantage.
• Must have a clear Criminal Record.
• Must have excellent verbal communication skill.
• A Receptionist certificate will be an added advantage.

Skills and Personal Attributes:

• Have the ability to engage stakeholders at all levels in the vision to contribute to the journey and to inspire, influence and motivate to gain buy-in and commitment.
• Ability to build and maintain strong networks, teams, relationships and collaborative partnerships, to maintain and build trust and gain commitment to enable exhalent customer satisfaction.
• Be able to Understands the business value chain and the role that employee plays in delivering value to customer (internal or external).
• Displays a deep sense of integrity, honesty, humility and an openness to sharing their authentic selves with others to build trust and lasting relationships.
• Willing to work on public holidays and Saturdays.
• Willing to learn other disciplines and multiskilling.
• Well groomed

Closing Date 21 January 2026

go to method of application »

Job Description:

• The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Specific Role Responsibilities

Processes and governance:

• Identify and apply known solutions to operational problems and escalate unresolved issues 
• Deliver on agreed performance targets according to set procedures and service level agreement 
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes 
• Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales 
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act 
• Process all leads of prospective customer and follows up on possible sales
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner 

Finance:

• Execute work activities effectively and efficiently in order to prevent financial losses

Client/Customer

• Deliver work activities adequately to satisfy internal and external customers 
• Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery 

Qualifications and Experience:

• Matric Certificate 
• 3-5 years working experience in a similar environment 
• A valid South African driver's license 

Skills and Personal Attributes:

• Developing sale 
• Making a sale 
• Persuasive selling skills 
• Product and or service knowledge 
• Trust and integrity

Closing Date 21 January 2026