Lesaka empowers underserviced Southern African consumers and merchants to fulfil their potential by delivering innovative financial services and other business services focussed on their specific needs.
Read more about this company
Job Description
- The Senior Analyst, Finance Systems Implementation acts as the functional-technical bridge between Finance, the IT organization, and external implementation partners across the company's strategic finance systems portfolio (ERP, Procurement platforms, Financial Consolidation tools, and related applications).
- This person is not the hands-on system builder or configurator — that work is delivered by implementation partners and IT specialists — but must understand technical implementation logic, system architecture, data flows, and integrations well enough to translate business requirements into technical specifications, challenge partner and IT proposals, anticipate downstream impacts, and ensure that finance processes are properly represented and protected throughout the project lifecycle.
Key Responsibilities
Project & Solution Interface
- Act as the primary point of contact between implementation partners, the internal IT team, and finance key users during the design, build, testing, and deployment phases of ERP, Procurement, Consolidation, and related system projects.
- Translate finance business requirements into functional and technical specifications that partners and IT can build against, and translate technical constraints back into business terms for finance stakeholders.
- Review and validate solution designs, integration architecture, and data models proposed by implementation partners, flagging risks, gaps, or misalignment with finance processes before they reach production.
- Facilitate decision-making across parties, escalating and resolving conflicts between technical feasibility and business needs.
Technical & Data Oversight
- Maintain a working understanding of the systems' technical architecture, including modules in scope, master data structures, and how the platform integrates with upstream and downstream systems.
- Map and validate end-to-end data flows across systems (e.g., Procurement to ERP, ERP to Consolidation, source systems to reporting layers), ensuring data integrity, consistency, and traceability.
- Partner with IT and implementation teams on integration design (APIs, interfaces, batch/real-time flows), without being responsible for coding or configuring integrations directly.
- Support test planning and execution (unit, integration, UAT) by defining business scenarios, validating results against expected data outcomes, and coordinating key-user testing.
Governance & Change Management
- Ensure that documentation (process flows, data dictionaries, integration maps, functional specs) is complete, current, and accessible to all stakeholders.
- Support change management and training efforts, helping key users understand new processes and system behavior resulting from implementation.
- Monitor project milestones, risks, and dependencies related to the technical build, escalating issues that could affect timeline, data quality, or financial control.
- Contribute to post-go-live assisted operation, hypercare and continuous improvement, identifying enhancement opportunities and recurring data or integration issues.
Required Qualifications
- Education: Bachelor's degree in Finance, Accounting, Information Technology / Information Systems,
- Engineering, or a related field.
- Experience: 3+ years of experience directly involved in a finance systems implementation project (ERP,
- Procurement, or Financial Consolidation), covering at least one full project phase — requirements, design, build, testing, or deployment — whether on the business/finance side, the IT side, or as part of an implementation partner team.
- Interface experience: Prior experience acting as a liaison between business, IT, and external implementation/consulting partners during a systems project.
- Platform-specific experience: Direct, hands-on exposure to specific platforms such as SAP, Oracle, Sage or
- Microsoft Dynamics (ERP); Coupa, Ariba, or Ivalua (Procurement); or OneStream, Hyperion, or SAP BPC/Group
- Reporting (Consolidation) or similar platforms.
- Consulting background: Background as a consultant with a Big 4 or systems implementation partner (e.g.,
- Deloitte, PwC, EY, Accenture) or other implementation partners active in South Africa.
- GCP: Knowledge of Google Cloud Platform (GCP) — familiarity with cloud data architecture, storage, and how finance data is hosted and processed in a cloud environment.
- Fluence / Anaplan: Hands-on or functional exposure to Fluence and/or Anaplan, particularly for planning, consolidation, or reporting use cases.
Technical & Functional Skills
- Finance process knowledge: Solid understanding of core finance processes (record-to-report, procure-to-pay, financial consolidation, and reporting) and how they are represented in ERP/Procurement/Consolidation systems.
- Systems literacy: Ability to read and reason about system architecture diagrams, data models, and integration designs (APIs, interfaces, middleware) without needing to build them personally.
- Data flow fluency: Comfortable working with data flows across systems; able to trace a data element from source to report and identify where breaks or inconsistencies occur.
- Query/analysis tools: Working knowledge of SQL or data query tools is a strong plus, sufficient to
- independently validate data rather than relying entirely on IT or partners.
- Project methodology: Familiarity with agile or hybrid project delivery methods, requirements gathering, functional specification writing, and UAT/test management.
- Integration awareness: Ability to read integration/interface specifications and assess whether a proposed technical solution meets the business requirement.
Soft Skills & Competencies
- Bridge communication: Comfortable operating between technical (IT/partners) and business (finance key users) audiences, adjusting language and depth accordingly.
- Analytical rigor: Able to spot inconsistencies, risks, or gaps in complex system designs and processes before they become production issues.
- Influence without authority: Confident challenging implementation partners and IT on technical proposals when they do not serve the business need, while maintaining collaborative relationships.
- Organization: Structured, detail-oriented, and comfortable managing multiple workstreams and stakeholders simultaneously.
- Curiosity for technology: Genuine interest in how systems work — this role suits someone who enjoys understanding the "plumbing" behind finance processes, not just the process itself.
Closing Date 12 August 2026
go to method of application »
About the Role
As a Growth Executive, you'll be responsible for identifying, acquiring, activating, and growing hospitality merchants across Lesaka's integrated product portfolio, including:
- Card Payments
- Cash Solutions
- Business Capital
- Hospitality Software & POS Solutions
- Value Added Services (VAS)
- This is a high-impact field sales role where your success is measured by your ability to convert opportunities into active, revenue-generating merchants while growing long-term customer relationships.
- You'll become a trusted business advisor to your clients by understanding their business needs and providing technology solutions that help them grow.
- Because this is a field-based role, regular travel to customer sites is essential.
What You'll Be Doing
Win New Business
You'll identify new opportunities, prospect businesses, build relationships, and close deals across the hospitality sector.
Your customers may include:
- Restaurants
- Quick Service Restaurants (QSRs)
- Cafés
- Coffee Shops
- Bars
- Hotels
- Lodges
- Guesthouses
- Franchise Groups
You'll confidently present Lesaka's complete business solution—not just one product—helping merchants improve efficiency and grow their businesses.
Drive Merchant Success
- Your role doesn't end when the contract is signed.
- You'll work closely with onboarding and implementation teams to ensure merchants are successfully installed, activated, and generating revenue as quickly as possible.
- You'll continue engaging customers to maximise product adoption and long-term value.
Grow Existing Customers
- Great salespeople don't just acquire customers, they grow them.
- You'll identify opportunities to introduce additional Lesaka solutions that increase customer value, improve retention, and drive recurring revenue.
Own Your Territory
You'll manage your own pipeline like a business owner by:
- Building a healthy sales pipeline
- Maintaining accurate CRM records
- Tracking performance metrics
- Monitoring market trends
- Sharing competitive insights
- Delivering against ambitious sales targets
Keep Learning
Technology never stands still—and neither do we.
You'll stay current with:
- Hospitality technology trends
- Payment innovations
- POS software developments
- Product enhancements
- New business solutions
while continuously developing your commercial skills.
What Success Looks Like
You'll thrive in this role if you enjoy:
- Hunting for new business opportunities
- Meeting and exceeding sales targets
- Building trusted customer relationships
- Managing a strong sales pipeline
- Selling multiple products and solutions
- Working independently while collaborating with a high-performing team
What You'll Bring
We're looking for someone who is:
- Commercially driven with a passion for winning new business
- Confident, engaging decision-makers at all levels
- Highly organised and disciplined in managing a sales pipeline
- Results-focused with strong closing ability
- Curious about technology and business solutions
- Entrepreneurial and self-motivated
- Resilient and energised by targets
- A collaborative team player who values customer success
What You'll Need
- Minimum 3 years' experience in external sales, business development, or merchant acquisition.
- Proven success in field sales and achieving sales targets.
- Experience selling fintech, payments, hospitality software, POS systems, business management software, or technology solutions will be highly advantageous.
- Experience within the hospitality industry is an advantage.
- Matric (Grade 12) is essential.
- A qualification in Business, Commerce, Marketing, or a related field is advantageous.
- A valid driver's licence and reliable personal vehicle.
- Willingness to travel extensively within your assigned territory.
Closing Date 20 August 2026
go to method of application »
Role Purpose
- The Production Operations Lead is responsible for the end-to-end operational coordination, ensuring the seamless delivery, deployment and ongoing support of software solutions across the organisation. Reporting directly to the Head of Solution delivery, this role serves as the operational backbone of the engineering team, providing leadership, coordination and oversight to production environments and operational processes run smoothly and efficiently.
- The role provides operational ownership though, release, production deployment and ongoing operational support. Acting as the primary coordination point between Software Development, DevOps, Infrastructure, QA, Product, Information Security and Business stakeholders, the Production Operations Lead ensures effective collaboration, removes operational obstacles, manages competing priorities and keeps delivery on track.
Key Responsibilities
Engineering & Production Operations
- Provide end-to-end operational coordination across the Software Development function.
- Support the Head of Software Development with the day-to-day management of engineering operations.
- Ensure software development activities are coordinated effectively across multiple teams.
- Monitor delivery progress, priorities, risks and dependencies.
- Remove operational blockers to enable efficient delivery.
- Drive operational excellence across engineering processes.
Production Management
- Coordinate the management of production systems and live environments.
- Ensure production services remain stable, secure and highly available.
- Coordinate software releases, deployments and production readiness activities.
- Support production validation before and after releases.
- Monitor production health and coordinate responses to operational issues.
- Facilitate root cause analysis and post-incident reviews, ensuring lessons learned are implemented.
Release & Change Coordination
- Manage release calendars and deployment schedules.
- Coordinate change requests and production approvals.
- Work closely with Development, QA, DevOps and Infrastructure teams to ensure successful deployments.
- Ensure appropriate governance and documentation for production releases.
- Minimise operational disruption during software implementations.
Incident & Operational Support
- Coordinate production incidents through to resolution.
- Ensure timely communication with technical and business stakeholders during incidents.
- Escalate critical issues appropriately and track resolution activities.
- Support problem management and continuous service improvement initiatives.
- Maintain operational documentation, support procedures and production runbooks.
Project & Delivery Coordination
- Coordinate engineering initiatives from planning through to production implementation.
- Support operational readiness.
- Ensure clear communication across technical and business teams.
Reporting & Governance
- Produce regular operational, delivery and production performance reports.
- Develop dashboards and metrics covering delivery status, incidents, releases, service availability and operational performance.
- Support governance activities, audits and compliance requirements.
- Maintain accurate project, production and operational documentation.
Process Improvement
- Identify opportunities to improve engineering and production processes.
- Implement best practices that enhance operational efficiency and delivery quality.
- Support continuous improvement initiatives across the Software Development function.
- Champion operational excellence, consistency and collaboration across teams.
Skills & Experience
Essential
- Experience coordinating production operations, software delivery or technical operations within a software development environment.
- Strong understanding of the Software Development Lifecycle (SDLC).
- Experience coordinating software releases and production deployments.
- Knowledge of incident, problem and change management processes.
- Experience working within Agile delivery environments.
- Excellent organisational, planning and stakeholder management skills.
- Strong analytical and reporting capabilities.
- Ability to manage multiple priorities in a fast-paced, business-critical environment.
- Exceptional communication and coordination skills.
Desirable
- Experience within fintech, financial services or payment technologies.
- Exposure to cloud platforms such as Microsoft Azure.
- Experience with Jira, Azure DevOps, Confluence or similar delivery tools.
- Understanding of DevOps practices and CI/CD pipelines.
- Familiarity with ITIL principles and operational governance.
Key Competencies
- Operational leadership
- End-to-end delivery coordination
- Production and release management
- Problem solving and decision making
- Planning and organisation
- Stakeholder engagement
- Risk management
- Process improvement
- Collaboration and teamwork
- Attention to detail
- Adaptability and resilience
- Customer and business focus
Closing Date 17 August 2026
go to method of application »
About the Role
As a Growth Executive, you'll be responsible for identifying, acquiring, activating, and growing hospitality merchants across Lesaka's integrated product portfolio, including:
- Card Payments
- Cash Solutions
- Business Capital
- Hospitality Software & POS Solutions
- Value Added Services (VAS)
- This is a high-impact field sales role where your success is measured by your ability to convert opportunities into active, revenue-generating merchants while growing long-term customer relationships.
- You'll become a trusted business advisor to your clients by understanding their business needs and providing technology solutions that help them grow.
- Because this is a field-based role, regular travel to customer sites is essential.
What You'll Be Doing
Win New Business
You'll identify new opportunities, prospect businesses, build relationships, and close deals across the hospitality sector.
Your customers may include:
- Restaurants
- Quick Service Restaurants (QSRs)
- Cafés
- Coffee Shops
- Bars
- Hotels
- Lodges
- Guesthouses
- Franchise Groups
You'll confidently present Lesaka's complete business solution—not just one product—helping merchants improve efficiency and grow their businesses.
Drive Merchant Success
- Your role doesn't end when the contract is signed.
- You'll work closely with onboarding and implementation teams to ensure merchants are successfully installed, activated, and generating revenue as quickly as possible.
- You'll continue engaging customers to maximise product adoption and long-term value.
Grow Existing Customers
- Great salespeople don't just acquire customers, they grow them.
- You'll identify opportunities to introduce additional Lesaka solutions that increase customer value, improve retention, and drive recurring revenue.
Own Your Territory
You'll manage your own pipeline like a business owner by:
- Building a healthy sales pipeline
- Maintaining accurate CRM records
- Tracking performance metrics
- Monitoring market trends
- Sharing competitive insights
- Delivering against ambitious sales targets
Keep Learning
Technology never stands still—and neither do we.
You'll stay current with:
- Hospitality technology trends
- Payment innovations
- POS software developments
- Product enhancements
- New business solutions
while continuously developing your commercial skills.
What Success Looks Like
You'll thrive in this role if you enjoy:
- Hunting for new business opportunities
- Meeting and exceeding sales targets
- Building trusted customer relationships
- Managing a strong sales pipeline
- Selling multiple products and solutions
- Working independently while collaborating with a high-performing team
What You'll Bring
We're looking for someone who is:
- Commercially driven with a passion for winning new business
- Confident, engaging decision-makers at all levels
- Highly organised and disciplined in managing a sales pipeline
- Results-focused with strong closing ability
- Curious about technology and business solutions
- Entrepreneurial and self-motivated
- Resilient and energised by targets
- A collaborative team player who values customer success
What You'll Need
- Minimum 3 years' experience in external sales, business development, or merchant acquisition.
- Proven success in field sales and achieving sales targets.
- Experience selling fintech, payments, hospitality software, POS systems, business management software, or technology solutions will be highly advantageous.
- Experience within the hospitality industry is an advantage.
- Matric (Grade 12) is essential.
- A qualification in Business, Commerce, Marketing, or a related field is advantageous.
- A valid driver's licence and reliable personal vehicle.
- Willingness to travel extensively within your assigned territory.
Closing Date 20 August 2026
go to method of application »
About the Role
As a Growth Executive, you'll be responsible for identifying, acquiring, activating, and growing hospitality merchants across Lesaka's integrated product portfolio, including:
- Card Payments
- Cash Solutions
- Business Capital
- Hospitality Software & POS Solutions
- Value Added Services (VAS)
- This is a high-impact field sales role where your success is measured by your ability to convert opportunities into active, revenue-generating merchants while growing long-term customer relationships.
- You'll become a trusted business advisor to your clients by understanding their business needs and providing technology solutions that help them grow.
- Because this is a field-based role, regular travel to customer sites is essential.
What You'll Be Doing
Win New Business
You'll identify new opportunities, prospect businesses, build relationships, and close deals across the hospitality sector.
Your customers may include:
- Restaurants
- Quick Service Restaurants (QSRs)
- Cafés
- Coffee Shops
- Bars
- Hotels
- Lodges
- Guesthouses
- Franchise Groups
You'll confidently present Lesaka's complete business solution—not just one product—helping merchants improve efficiency and grow their businesses.
Drive Merchant Success
- Your role doesn't end when the contract is signed.
- You'll work closely with onboarding and implementation teams to ensure merchants are successfully installed, activated, and generating revenue as quickly as possible.
- You'll continue engaging customers to maximise product adoption and long-term value.
Grow Existing Customers
- Great salespeople don't just acquire customers, they grow them.
- You'll identify opportunities to introduce additional Lesaka solutions that increase customer value, improve retention, and drive recurring revenue.
Own Your Territory
You'll manage your own pipeline like a business owner by:
- Building a healthy sales pipeline
- Maintaining accurate CRM records
- Tracking performance metrics
- Monitoring market trends
- Sharing competitive insights
- Delivering against ambitious sales targets
Keep Learning
Technology never stands still—and neither do we.
You'll stay current with:
- Hospitality technology trends
- Payment innovations
- POS software developments
- Product enhancements
- New business solutions
while continuously developing your commercial skills.
What Success Looks Like
You'll thrive in this role if you enjoy:
- Hunting for new business opportunities
- Meeting and exceeding sales targets
- Building trusted customer relationships
- Managing a strong sales pipeline
- Selling multiple products and solutions
- Working independently while collaborating with a high-performing team
What You'll Bring
We're looking for someone who is:
- Commercially driven with a passion for winning new business
- Confident, engaging decision-makers at all levels
- Highly organised and disciplined in managing a sales pipeline
- Results-focused with strong closing ability
- Curious about technology and business solutions
- Entrepreneurial and self-motivated
- Resilient and energised by targets
- A collaborative team player who values customer success
What You'll Need
- Minimum 3 years' experience in external sales, business development, or merchant acquisition.
- Proven success in field sales and achieving sales targets.
- Experience selling fintech, payments, hospitality software, POS systems, business management software, or technology solutions will be highly advantageous.
- Experience within the hospitality industry is an advantage.
- Matric (Grade 12) is essential.
- A qualification in Business, Commerce, Marketing, or a related field is advantageous.
- A valid driver's licence and reliable personal vehicle.
- Willingness to travel extensively within your assigned territory.
Closing Date 20 August 2026
go to method of application »
Purpose of the Role
- The EUC Engineer is the frontline of End User Computing service delivery at their assigned Lesaka Group office, providing hands-on deskside and remote support to employees for hardware, software, Microsoft 365 and connectivity issues.
- The role resolves the majority of day-to-day incidents and service requests within agreed SLAs, and escalates issues requiring deeper technical resolution to the Senior EUC Engineer.
Inherent Requirement:
- This role requires the manual handling of IT hardware (laptops, monitors, peripherals) as part of device deployment, office moves and desk-side support. Reasonable accommodation will be considered on request.
Key Responsibility Areas (KRAs)
Service Delivery & SLA
- First-Line Resolution: Provide deskside and remote support, resolving hardware, software, Microsoft 365 and connectivity issues within agreed SLA timeframes.
- Ticket Discipline: Log, update and close tickets accurately in the ITSM platform, recording clear issue descriptions, resolution steps and time entries.
- Escalation: Escalate incidents beyond L1/L2 scope to the Senior EUC Engineer with a clear handover note covering steps already taken and relevant diagnostic detail.
Endpoint Management & Compliance
- Device Provisioning: Deploy, configure and collect laptops, desktops and peripherals following the standard provisioning checklist, Intune enrolment process and asset-tagging procedure.
- Compliance Adherence: Operate within group endpoint compliance requirements — do not modify device security settings, bypass Intune policies or install unapproved software.
- Security Triage: Recognise and report endpoint security tool alerts (SentinelOne, Netskope), escalating to the Senior EUC Engineer — who owns the SecOps relationship — rather than acting on these owned platforms directly; defined critical alerts follow the documented escalation runbook.
Asset & Inventory
- Stock Control: Maintain the physical organisation of the IT store, spare equipment and peripheral inventory at the site, flagging low stock levels to the EUC Team Lead.
- Asset Records: Ensure all hardware movements are tagged and recorded accurately to support the site asset register.
Onboarding & Projects
- Onboarding Readiness: Prepare and deliver configured devices on or before a new employee's first day, following the standard readiness checklist.
- Project Support: Support device-refresh cycles, office moves and bulk onboarding events under the direction of the Senior EUC Engineer and EUC Team Lead.
Continuous Improvement
- Knowledge Contribution: Capture resolution steps in the knowledge base and surface recurring issues to the Senior EUC Engineer for root-cause attention — fixing the pattern, not just the ticket.
Skills, Experience, and Qualifications
Educational & Professional Qualifications
- Matric (Grade 12, NQF 4) required; IT Diploma (NQF 5 or above) preferred.
- Learners completing a formal MICT SETA learnership progress into this role on demonstrated competence.
- CompTIA A+ or equivalent hardware/support certification preferred.
- Microsoft 365 Fundamentals (MS-900) advantageous.
- CompTIA N+ and Security+ advantageous, not required.
- ITIL Foundation advantageous, not required.
Technical Experience
- Support Background: 1–3 years in IT support, helpdesk or deskside support preferred; entry-level candidates with relevant qualifications and demonstrated aptitude will be considered.
- Microsoft Proficiency: Practical troubleshooting across Windows 10/11 and Microsoft 365 (Outlook, Teams, OneDrive); workplace experience required.
- Apple Basics: Awareness of managed macOS; performs first-line triage and escalates Mac issues to the Senior EUC Engineer.
- Endpoint Basics: Basic exposure to any MDM/UEM platform (e.g. Intune) — device enrolment and compliance concepts; platform-specific training is provided on hire.
- Networking Basics: Wi-Fi connectivity, VPN client troubleshooting and printer setup.
- Process Adherence: Ability to follow provisioning checklists and asset-tagging processes accurately; familiarity with ITSM ticketing.
Industry Knowledge
- Regulated Environments: Exposure to financial services, fintech or a regulated environment advantageous.
- Compliance Awareness: Basic awareness of endpoint compliance and data-handling responsibilities (SOX-ITGC, POPIA) as they apply at device level.
Behavioural Competencies
- Customer-First Attitude: Approaches every interaction with patience and a genuine desire to help.
- Reliability: Consistent and punctual — frontline support depends on presence.
- Willingness to Learn: Takes feedback from senior staff constructively and actively develops technical skill.
- Honest Escalation: Honest about the limits of their knowledge; escalates appropriately rather than experimenting on production devices.
- Professional Conduct: Presents professionally and treats employees, peers and site visitors with courtesy and respect at all times.
Key Relationships
Internal
- EUC Team Lead: Direct manager.
- Senior EUC Engineer: Technical guidance, escalation and mentoring.
- Learners & Graduates: Peer relationship; expected to support learners at the site.
- Endpoint Management (within Group EUC): Device compliance queries and asset register updates.
- Site Employees: Primary service recipients.
- HR / People & Culture: New-employee device readiness coordination.
External
- Technology Vendors: Limited — primarily warranty swap-out coordination under EUC Team Lead direction.
Closing Date 19 August 2026
go to method of application »
Job Purpose
- Lesaka Merchant is looking for a Co-ordinator: Operational Facilities & Health and Safety to support the delivery of environmentally sustainable, fit-for-purpose, and scalable operational facilities across the Merchant Operations Division.
- This role is responsible for ensuring optimal space utilisation, facilities maintenance, occupational health and safety compliance, and effective operational support across a fast-growing fintech environment.
- The successful candidate will work closely with internal stakeholders and service providers to ensure facilities remain safe, functional, compliant, and aligned to business needs.
Key Responsibility Areas
Operational Facilities Strategy Administered
- Ensure space and place utilisation supports the diverse requirements of the Merchant Operations Division.
- Assess existing facilities and recommend efficient and effective facility models aligned with business growth.
- Ensure the Merchant Operations Division brand identity and culture are reflected across operational facilities.
- Support the implementation of business processes and operating rules that optimise facilities and improve employee and customer experience.
- Provide input into the redesign of critical processes that enable efficient, scalable, and merchant-centric facilities management.
Operational Facilities Maintenance, Processes, Systems & Business Rules
- Implement and maintain Standard Operating Procedures (SOPs).
- Coordinate and track maintenance activities, repairs, and preventative maintenance schedules.
- Monitor space utilisation, asset movements, and furniture management.
- Maintain complete building and facilities documentation and compliance records.
- Conduct routine facilities inspections and recommend corrective actions.
- Manage facilities-related requests and ensure prompt communication until resolution.
- Monitor and support services and utilities management within budget.
- Compile facilities maintenance registers and provide trend analysis on recurring issues.
Occupational Health & Safety Implemented
- Maintain OHSA registers, risk assessments, safety logs, and compliance documentation.
- Conduct regular Health & Safety inspections across all facilities.
- Track and manage injuries on duty, incidents, and near misses.
- Compile monthly, quarterly, and annual safety reports.
- Maintain records of Safety Officers, Fire Marshals, and First Aiders.
- Monitor compliance of PPE, safety equipment, workwear, and tools of trade.
- Organise and coordinate fire drills, safety meetings, and employee inductions.
- Conduct risk assessments for field technicians, remote workers, and operational environments.
- Provide Occupational Health & Safety onboarding for new employees.
Compliance & SLA Performance Enabled
- Ensure facilities activities support uninterrupted business operations.
- Monitor maintenance service delivery against agreed SLAs.
- Manage security, safety, and facilities-related risks proactively.
- Ensure compliance with the Occupational Health and Safety Act (OHSA) and other applicable regulations.
- Support compliance audits and implement corrective actions where required
Stakeholder Management & Alignment
- Ensure facilities administration supports operational and customer requirements.
- Collaborate closely with business stakeholders across the Merchant Operations Division.
- Support procurement and supplier engagements related to facilities services.
- Drive clear communication regarding facilities maintenance, services, and utilities.
- Support alignment between operational facilities and business objectives.
Qualifications & Experience
Minimum Qualification
- Diploma in Facilities Management, Engineering, Business Administration, Operations Management, or a related field.
Minimum Experience
- 2–3 years' experience in a facilities administration role within a fast-paced environment.
- Experience in banking, fintech, financial services, or other high-growth operational environments.
- Experience supporting complex and multi-site operational facilities.
- Experience managing relationships across various organisational levels, including senior stakeholders.
Additional Requirements
Knowledge Requirements
Products
- Facilities Management Services
- Workplace and Office Environment Standards
- Utilities and Workspace Services
Systems
- Facilities Management Systems
- Asset Management Systems
- Maintenance Management Systems
- Vendor & Contract Management Systems
Processes
- Facilities Lifecycle Administration
- Space Planning & Utilisation
- SLA and Vendor Performance Management
- Occupational Health & Safety Processes
- Workplace Ergonomics
- Audit & Compliance Processes
Compliance Requirements
- Occupational Health and Safety Act (OHSA)
- Applicable Environmental Regulations
- Facilities and Workplace Compliance Standards
Work Conditions
- Extensive travel throughout South Africa, including remote areas.
- Regular site visits and inspections.
- Exposure to operational, warehouse, office, and field environments.
Closing Date 14 August 2026
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail