Job Vacancies at Lesaka Technologies

About the Role

• An exciting opportunity exists for a results-driven Area Sales Manager to join our Community Channel within the Merchant Division in KwaZulu-Natal Inland.
• The Area Sales Manager will take ownership of sales performance within the designated area, with responsibility for driving growth, expanding the merchant base, developing a high-performing sales team and delivering excellent customer service.
• We are looking for a hands-on sales leader who can translate strategy into action, use performance insights to drive results and create a culture of accountability and continuous improvement.

Key Responsibilities

• Drive achievement of monthly and annual sales targets.
• Lead, coach and manage Sales Executives to achieve individual and team performance objectives.
• Drive new merchant placements, active traders and quality acquisitions.
• Ensure Sales Executives maintain healthy and sustainable sales pipelines.
• Monitor key sales activities, including cold calls, customer visits, applications, placements and trading.
• Conduct regular field audits, one-on-one meetings and coaching sessions.
• Identify and develop new territories, merchant opportunities and business growth opportunities.
• Manage and reduce inactive and non-trading merchants.
• Strengthen existing customer relationships while driving new business acquisition.
• Analyse performance data and take timely corrective action where targets are not being achieved.
• Collaborate with other departments and business units to address operational barriers and improve performance.
• Drive improvements in sales efficiency and customer satisfaction.
• Set clear performance expectations and promote a culture of accountability and high performance.
• Support planning, staffing, budgeting and expense management.
• Refine sales strategies and regional business plans using performance data and market trends.
• Ensure adherence to Lesaka processes and operational requirements.

Minimum Requirements

• 2–3 years' client-facing sales experience.
• Proven experience in sales leadership, team management or business development.
• Demonstrated ability to achieve sales targets and deliver growth in a high-performance environment.
• Experience in formal performance management and progressive discipline.
• Ability to communicate effectively in English and at least one other African language.
• A valid driver's licence is essential.
• Computer literacy, particularly in Windows, Outlook and Excel.
• Experience with CRM and sales analytics tools would be advantageous.
• Experience or knowledge within fintech, banking or FMCG would be advantageous.

Qualifications

• A Bachelor's degree in Business Administration, Sales, Marketing or a related field is preferred but not required.
• Relevant training or certification in Sales Management, Leadership Development or a related discipline would be advantageous.

Key Competencies

The ideal candidate will demonstrate:

• Strong leadership and people-management capabilities.
• A results-driven and performance-focused approach.
• Effective coaching and team-development skills.
• Strong communication and stakeholder-engagement skills.
• Commercial awareness and sound decision-making.
• Strong analytical and problem-solving capabilities.
• Effective planning and organisational skills.
• A proactive, self-motivated approach.
• High levels of accountability, integrity and professionalism.
• Strong attention to detail.
• The ability to build collaborative working relationships.
• Adaptability and a commitment to continuous improvement.

Closing Date 15 November 2026

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Key Performance Areas

• To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products

Customer

• Takes accountability in customer engagement to identify customer’s needs.
• Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
• Performs the regulatory checks for the customer, FICA, POPI and NCR
• Aid customers in account servicing and account origination.
• Handles client serving like issuing of card, answering to client queries
• Referring matters outside the operational mandate to the team leader

People

• Adheres to principles of teamwork
• Allows to be led by the senior

Finance

• Ensure that revenue is generated by meeting the agreed sales target
• Retain customers by providing client service and resolving complaints and queries timeously
• Prevent account closures and operational losses by following laid down procedures on compliance

Process, Risk, Regulatory & Compliance

• Comply with FAIS guidelines (Honesty and Integrity)
• Operates within the code of conduct
• Adhere to Treat Customer fairly, FICA, POPI and NCR guidelines
• Refers any matters outside the laid down scoring to the team leader
• Operate within the stipulated Levels and Limits
• Collate information regarding systems, clients and process to aid an improvement of the overall client experience

Responsibilities

• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct digital channels to maximize channel optimisation.
• Connect with our customers by living up to our brand promise of “HIGH FIVE” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Make sure ACTIVATION is PRIORITY on onboarding
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to digital channels and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training.

Key performance measure

• Meet stipulated target
• Service compliments and complaints
• Adhere to Compliance requirements
• Operational losses and attrition

Qualifications

• Minimum Qualification: NQF 4 Qualification
• Preferred Qualification: Relevant NQF 5 qualification as prescribed by the Financial Services Board
• Regulatory Exam qualification
• An appropriate recognised business Diploma or Higher   Certificate at NQF level 6
• Microsoft office Computer Literate

Experience

• Experience: 1-2 years related experience
• FAIS – Yes

The successful applicant must:

• Leadership competencies - Manager of Self
• Meeting customers’ needs: I make every effort to understand and fulfil the needs of my internal and external customers.  The relationships I establish help customers to feel valued and appreciated and reflect good business practices.
• Handling upset customers: I handle upset customers by hearing them out, empathizing, apologizing, and taking personal responsibility for resolving their problems/issues
• Accepting development opportunities: I accept responsibility for my own development so that I can reach my full potential; and I jointly determine appropriate developmental activities with my manager; OR
• Inspiring others to develop I instil in others a curiosity for new knowledge, experiences, and challenges, and help team members to create development opportunities for the achievement of their full potential
• Anticipating changes: I anticipate changes in work tasks, situations, and the environment, and actively use new situations as opportunities to achieve results
• Considering impact: When attempting to improve my work outputs, I consider the people and systems that will be impacted by my actions
• Working interdependently: My best results are achieved when working with or through my team and, where applicable, several diverse teams across the Net1
• Valuing teams: I value the talents of others, demonstrate commitment to my team, share important or relevant information, and contribute to the achievement of our goals
• Having the confidence to achieve ambitious goals: I strive for the achievement of ambitious goals, as an individual and within teams. I ensure that my actions and decisions demonstrate a commercial mindset.
• Celebrating success: I celebrate success but guard against complacency, do not undermine or discredit others, or become arrogant.
• Building relationships: I actively build trusting and productive relationships with people at work, regardless of their cultural backgrounds, backgrounds, or viewpoints.
• Being true to myself: I always do what I say I will do, even when I am under pressure.
• Demonstrating integrity: I work in an open, transparent and respectful way and I uphold the rights and feelings of all those I work with, especially our customers.
• Understanding regulatory requirements: I demonstrate a full knowledge and understanding of all regulatory rules and principles relevant to my role. I adhere to both the letter and the spirit of applicable regulatory rules and principles. I comply with internal policies and procedures and escalate or whistle-blow potential risks and concerns when I identify them.

Closing Date 10 November 2026

go to method of application »

Key Performance Areas

• To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products

Customer

• Takes accountability in customer engagement to identify customer’s needs.
• Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
• Performs the regulatory checks for the customer, FICA, POPI and NCR
• Aid customers in account servicing and account origination.
• Handles client serving like issuing of card, answering to client queries
• Referring matters outside the operational mandate to the team leader

People

• Adheres to principles of teamwork
• Allows to be led by the senior

Finance

• Ensure that revenue is generated by meeting the agreed sales target
• Retain customers by providing client service and resolving complaints and queries timeously
• Prevent account closures and operational losses by following laid down procedures on compliance

Process, Risk, Regulatory & Compliance

• Comply with FAIS guidelines (Honesty and Integrity)
• Operates within the code of conduct
• Adhere to Treat Customer fairly, FICA, POPI and NCR guidelines
• Refers any matters outside the laid down scoring to the team leader
• Operate within the stipulated Levels and Limits
• Collate information regarding systems, clients and process to aid an improvement of the overall client experience

Responsibilities

• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct digital channels to maximize channel optimisation.
• Connect with our customers by living up to our brand promise of “HIGH FIVE” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Make sure ACTIVATION is PRIORITY on onboarding
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to digital channels and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training.

Key performance measure

• Meet stipulated target
• Service compliments and complaints
• Adhere to Compliance requirements
• Operational losses and attrition

Qualifications

• Minimum Qualification: NQF 4 Qualification
• Preferred Qualification: Relevant NQF 5 qualification as prescribed by the Financial Services Board
• Regulatory Exam qualification
• An appropriate recognised business Diploma or Higher   Certificate at NQF level 6
• Microsoft office Computer Literate

Experience

• Experience: 1-2 years related experience
• FAIS – Yes

The successful applicant must:

• Leadership competencies - Manager of Self
• Meeting customers’ needs: I make every effort to understand and fulfil the needs of my internal and external customers.  The relationships I establish help customers to feel valued and appreciated and reflect good business practices.
• Handling upset customers: I handle upset customers by hearing them out, empathizing, apologizing, and taking personal responsibility for resolving their problems/issues
• Accepting development opportunities: I accept responsibility for my own development so that I can reach my full potential; and I jointly determine appropriate developmental activities with my manager; OR
• Inspiring others to develop I instil in others a curiosity for new knowledge, experiences, and challenges, and help team members to create development opportunities for the achievement of their full potential
• Anticipating changes: I anticipate changes in work tasks, situations, and the environment, and actively use new situations as opportunities to achieve results
• Considering impact: When attempting to improve my work outputs, I consider the people and systems that will be impacted by my actions
• Working interdependently: My best results are achieved when working with or through my team and, where applicable, several diverse teams across the Net1
• Valuing teams: I value the talents of others, demonstrate commitment to my team, share important or relevant information, and contribute to the achievement of our goals
• Having the confidence to achieve ambitious goals: I strive for the achievement of ambitious goals, as an individual and within teams. I ensure that my actions and decisions demonstrate a commercial mindset.
• Celebrating success: I celebrate success but guard against complacency, do not undermine or discredit others, or become arrogant.
• Building relationships: I actively build trusting and productive relationships with people at work, regardless of their cultural backgrounds, backgrounds, or viewpoints.
• Being true to myself: I always do what I say I will do, even when I am under pressure.
• Demonstrating integrity: I work in an open, transparent and respectful way and I uphold the rights and feelings of all those I work with, especially our customers.
• Understanding regulatory requirements: I demonstrate a full knowledge and understanding of all regulatory rules and principles relevant to my role. I adhere to both the letter and the spirit of applicable regulatory rules and principles. I comply with internal policies and procedures and escalate or whistle-blow potential risks and concerns when I identify them.

Closing Date 10 November 2026

go to method of application »

Key Performance Areas

• To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products

Customer

• Takes accountability in customer engagement to identify customer’s needs.
• Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
• Performs the regulatory checks for the customer, FICA, POPI and NCR
• Aid customers in account servicing and account origination.
• Handles client serving like issuing of card, answering to client queries
• Referring matters outside the operational mandate to the team leader

People

• Adheres to principles of teamwork
• Allows to be led by the senior

Finance

• Ensure that revenue is generated by meeting the agreed sales target
• Retain customers by providing client service and resolving complaints and queries timeously
• Prevent account closures and operational losses by following laid down procedures on compliance

Process, Risk, Regulatory & Compliance

• Comply with FAIS guidelines (Honesty and Integrity)
• Operates within the code of conduct
• Adhere to Treat Customer fairly, FICA, POPI and NCR guidelines
• Refers any matters outside the laid down scoring to the team leader
• Operate within the stipulated Levels and Limits
• Collate information regarding systems, clients and process to aid an improvement of the overall client experience

Responsibilities

• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct digital channels to maximize channel optimisation.
• Connect with our customers by living up to our brand promise of “HIGH FIVE” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Make sure ACTIVATION is PRIORITY on onboarding
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to digital channels and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training.

Key performance measure

• Meet stipulated target
• Service compliments and complaints
• Adhere to Compliance requirements
• Operational losses and attrition

Qualifications

• Minimum Qualification: NQF 4 Qualification
• Preferred Qualification: Relevant NQF 5 qualification as prescribed by the Financial Services Board
• Regulatory Exam qualification
• An appropriate recognised business Diploma or Higher   Certificate at NQF level 6
• Microsoft office Computer Literate

Experience

• Experience: 1-2 years related experience
• FAIS – Yes

The successful applicant must:

• Leadership competencies - Manager of Self
• Meeting customers’ needs: I make every effort to understand and fulfil the needs of my internal and external customers.  The relationships I establish help customers to feel valued and appreciated and reflect good business practices.
• Handling upset customers: I handle upset customers by hearing them out, empathizing, apologizing, and taking personal responsibility for resolving their problems/issues
• Accepting development opportunities: I accept responsibility for my own development so that I can reach my full potential; and I jointly determine appropriate developmental activities with my manager; OR
• Inspiring others to develop I instil in others a curiosity for new knowledge, experiences, and challenges, and help team members to create development opportunities for the achievement of their full potential
• Anticipating changes: I anticipate changes in work tasks, situations, and the environment, and actively use new situations as opportunities to achieve results
• Considering impact: When attempting to improve my work outputs, I consider the people and systems that will be impacted by my actions
• Working interdependently: My best results are achieved when working with or through my team and, where applicable, several diverse teams across the Net1
• Valuing teams: I value the talents of others, demonstrate commitment to my team, share important or relevant information, and contribute to the achievement of our goals
• Having the confidence to achieve ambitious goals: I strive for the achievement of ambitious goals, as an individual and within teams. I ensure that my actions and decisions demonstrate a commercial mindset.
• Celebrating success: I celebrate success but guard against complacency, do not undermine or discredit others, or become arrogant.
• Building relationships: I actively build trusting and productive relationships with people at work, regardless of their cultural backgrounds, backgrounds, or viewpoints.
• Being true to myself: I always do what I say I will do, even when I am under pressure.
• Demonstrating integrity: I work in an open, transparent and respectful way and I uphold the rights and feelings of all those I work with, especially our customers.
• Understanding regulatory requirements: I demonstrate a full knowledge and understanding of all regulatory rules and principles relevant to my role. I adhere to both the letter and the spirit of applicable regulatory rules and principles. I comply with internal policies and procedures and escalate or whistle-blow potential risks and concerns when I identify them.

Closing Date 10 November 2026

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Job Description

Key Performance Areas

• Accountable for the team in the EasyPay Everywhere Branches.
• Builds and develops resources and environment to enable the team to achieve desired objectives.
• Manage and Supports Sales and Service consultants
• Responsible for the facilitation of the team’s outcome.
• Target Setting and responsible for staff achieving of Targets

Customer

• Ensures that the team attends to customers, understands what matters to the customers and effectively delivers against those demands.
• Ensure that the team takes ownership of every demand and provides customers with immediate responses.
• Proactively conduct needs analyses at every customer interaction and identify sales opportunities and provide solutions accordingly.

People

• Manages staff leave, hours of work, overtime and movement of staff to proactively source new business.
• Coaches upskills and support staff to achieve their individual and collective sales targets.
• Put proactive sales plans and ensure that plans are clearly defined, and the team is aligned and ensure swift execution and measure the output.

Finance

• Manage staff overtime, Manage Fleet costs for vehicles used for proactive sales activities.
• Ensure that the team produces the required financial outcomes by achieving the set sales targets. (EPE enrolments and Activations)
• Implement cost containment measures to closely manage business/operational expense such as stationery costs, maintenance and replacement of office equipment, office refreshments/groceries, etc. thereby preventing any wasteful expenditure in the Branches

Process, Risk, Regulatory & Compliance

• Ensure that the sales team adheres to the processes and procedures.
• Ensure that the Staff Manual is made available to staff and that it is read and understood by all staff.
• Ensure full compliance of all new business at origination.

Qualifications

• National Diploma/NQF level 6 qualification in Business Studies or equivalent.

Experience

• 5 / 7 years of sales experience from Banking or Financial Services environment, 3 of which must have been in the leadership role.
• Report Writing, Computer Literacy, MS word, Excel, PowerPoint, Outlook

The successful applicant must

• Be able to lead, motivate, and inspire the team to be engaged and committed to their job and be driven to achieve success.
• Knowledge of banking services and what is being offered in the market.
• Business acumen and business management skills

Closing Date 11 November 2026

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Role Purpose 

• The Program Manager is responsible for leading the end‑to‑end delivery of complex, cross‑functional programmes within Lesaka’s BPMO. 
• This role ensures that all programme outcomes are aligned to organisational strategy, robust governance, and measurable business and customer value - while building and sustaining a high‑performing project management capability. 
• The role carries accountability for programme execution, benefits realisation, governance discipline, risk management, and people leadership across multiple concurrent initiatives. 

Primary Focus 

• To plan, govern, and deliver multi‑workstream programmes that realise approved business cases, manage interdependencies across teams and entities, and embed disciplined portfolio delivery standards across the organisation. 

Key Responsibility Areas & Associated Tasks 

Programme Delivery Excellence 

• Lead full lifecycle programme delivery from initiation through closure
• Develop and maintain integrated programme plans covering scope, timelines, resources, risks, and dependencies
• Coordinate delivery across multiple concurrent project workstreams 
• Manage scope change through formal change‑control processes 
• Ensure alignment between Agile sprint execution and BPMO milestone governance 

Governance & Control Frameworks 

• Establish and operate programme governance structures (SteerCos, working groups, escalation pathways)
• Produce accurate, timely programme status reports and executive steering packs
• Manage stage‑gate reviews and ensure audit‑ready documentation throughout delivery 
• Ensure adherence to BPMO standards, policies, and quality controls 

Risk, Dependency & RAID Management 

• Maintain a live programme‑level RAID log (Risks, Assumptions, Issues, Dependencies)
• Proactively identify and resolve cross‑entity dependencies
• Facilitate regular risk reviews and escalate material risks with mitigation plans 
• Ensure no surprise escalations through disciplined risk management 

Stakeholder Alignment & Engagement 

• Engage and manage senior stakeholders across business units, technology, and delivery partners
• Prepare and present programme updates and decision papers to Executive and Exco forums
• Facilitate programme workshops, working sessions, and cross‑functional forums 
• Partner with Change Leads to align delivery, communication, and adoption plans 

Business Value & Benefits Realisation 

• Maintain programme benefits registers aligned to approved business cases
• Track benefits realisation across stage‑gates and post‑implementation
• Identify benefits at risk and implement corrective actions 
• Conduct post‑implementation benefits reviews 

Standards & Continuous Improvement 

• Apply BPMO standards consistently across all programme artefacts
• Conduct post‑implementation reviews and embed lessons learned
• Contribute to PM Academy initiatives and communities of practice 
• Recommend improvements to tools, templates, and governance processes 

People Leadership & Capability Development 

• Coach Project Managers on delivery, governance, and stakeholder management
• Manage team capacity planning and escalate constraints proactively 
• Drive performance, engagement, and professional development 

Key Competencies Required 

• Strong programme planning and structuring capability
• Results‑driven execution focus
• Decisive decision‑making and problem‑solving 
• Ability to perform under pressure 
• Persuasive stakeholder influence 
• Strong organisational and political sensitivity 
• High accountability and delivery discipline 

Experience & Qualifications 

Minimum Experience 

• 8+ years’ experience leading complex, cross‑functional programmes
• Proven end‑to‑end programme delivery in complex organisational environments
• Experience managing cross‑entity dependencies and governance structures 
• Strong financial, budget, and forecasting management experience 

Qualifications 

• Bachelor’s degree in Business or related field
• PgMP, PMP, MSP, or PRINCE2 Practitioner certification
• Agile delivery framework certification 
• Master’s degree (MBA or Project Management) advantageous 

Closing Date 06 November 2026