Role Purpose
- The Program Manager is responsible for leading the end‑to‑end delivery of complex, cross‑functional programmes within Lesaka’s BPMO.
- This role ensures that all programme outcomes are aligned to organisational strategy, robust governance, and measurable business and customer value - while building and sustaining a high‑performing project management capability.
- The role carries accountability for programme execution, benefits realisation, governance discipline, risk management, and people leadership across multiple concurrent initiatives.
Primary Focus
- To plan, govern, and deliver multi‑workstream programmes that realise approved business cases, manage interdependencies across teams and entities, and embed disciplined portfolio delivery standards across the organisation.
Key Responsibility Areas & Associated Tasks
Programme Delivery Excellence
- Lead full lifecycle programme delivery from initiation through closure
- Develop and maintain integrated programme plans covering scope, timelines, resources, risks, and dependencies
- Coordinate delivery across multiple concurrent project workstreams
- Manage scope change through formal change‑control processes
- Ensure alignment between Agile sprint execution and BPMO milestone governance
Governance & Control Frameworks
- Establish and operate programme governance structures (SteerCos, working groups, escalation pathways)
- Produce accurate, timely programme status reports and executive steering packs
- Manage stage‑gate reviews and ensure audit‑ready documentation throughout delivery
- Ensure adherence to BPMO standards, policies, and quality controls
Risk, Dependency & RAID Management
- Maintain a live programme‑level RAID log (Risks, Assumptions, Issues, Dependencies)
- Proactively identify and resolve cross‑entity dependencies
- Facilitate regular risk reviews and escalate material risks with mitigation plans
- Ensure no surprise escalations through disciplined risk management
Stakeholder Alignment & Engagement
- Engage and manage senior stakeholders across business units, technology, and delivery partners
- Prepare and present programme updates and decision papers to Executive and Exco forums
- Facilitate programme workshops, working sessions, and cross‑functional forums
- Partner with Change Leads to align delivery, communication, and adoption plans
Business Value & Benefits Realisation
- Maintain programme benefits registers aligned to approved business cases
- Track benefits realisation across stage‑gates and post‑implementation
- Identify benefits at risk and implement corrective actions
- Conduct post‑implementation benefits reviews
Standards & Continuous Improvement
- Apply BPMO standards consistently across all programme artefacts
- Conduct post‑implementation reviews and embed lessons learned
- Contribute to PM Academy initiatives and communities of practice
- Recommend improvements to tools, templates, and governance processes
People Leadership & Capability Development
- Coach Project Managers on delivery, governance, and stakeholder management
- Manage team capacity planning and escalate constraints proactively
- Drive performance, engagement, and professional development
Key Competencies Required
- Strong programme planning and structuring capability
- Results‑driven execution focus
- Decisive decision‑making and problem‑solving
- Ability to perform under pressure
- Persuasive stakeholder influence
- Strong organisational and political sensitivity
- High accountability and delivery discipline
Experience & Qualifications
Minimum Experience
- 8+ years’ experience leading complex, cross‑functional programmes
- Proven end‑to‑end programme delivery in complex organisational environments
- Experience managing cross‑entity dependencies and governance structures
- Strong financial, budget, and forecasting management experience
Qualifications
- Bachelor’s degree in Business or related field
- PgMP, PMP, MSP, or PRINCE2 Practitioner certification
- Agile delivery framework certification
- Master’s degree (MBA or Project Management) advantageous
Closing Date 06 November 2026
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