Job Vacancies at Lindt and Sprungli

Key Responsibilities:

• Lead a team of Finance and Operations analysists in various aspects of the business (some of which are outlined below) and act as an internal business partner to the Executive team and department heads.
• Monthly volume and rolling forecast cycle for total company, including partnering with the Key accounts and marketing team and reporting back to management;
• Forecasting, reporting (month end duties) and variance analysis of the company P&L. Including but not limited to Gross to Net sales, COGS, Distribution, Marketing, Admin, & Selling expenses.
• Seasonal analysis around volume, portfolio, pricing and tracking;
• Customer, Brand and Retail monthly contribution statement compilation and analysis;
• Ensure all pricing for customers is reflected accurately in SAP;
• Lead the Budget and Latest estimate process within the organization;
• Act as back-up administrator for the business intelligence warehouse (IBM Cognos); and
• Support the Executive team with various projects and ad-hoc analysis throughout the year.

Personal Characteristics

• Excellent interpersonal and communication skills – able to influence and communicate clearly at all levels, and across all departments;
• Proactive attitude and ability to identify project opportunities, propose them and complete them;
• Methodical and structured approach to tasks;
• Able to set priorities and clear targets; and
• Able to grow with the level of responsibilities and with the size and structure of the business

Skills and Competencies required

• University and ideally CIMA degree;
• A minimum of 4 years' experience in a controller/business analyst role, preferably in the FMCG industry;
• Knowledge and insights about customers and needs in confectionary FMCG industry and/or Retail;
• Highly numerate with excellent analytical skills and attention to detail; and
• Strong Excel skills, SAP experience considered to be a distinctive advantage

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Store Operations:

• Management of the daily operations of Lindt retail Boutique
• Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
• Monitor sales on a daily basis with a goal to maximize store profitability without sacrificing customer service
• Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
• Daily reconciling of cash with sales receipts, daily paperwork and accounting, and other store administration
• Develop and grow Corporate Sales business and strategy
• Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
• Maintain high standards for cleanliness and food/product safety
• Open and close the Boutique according to shift plan
• Conduct monthly reports as required by Head Office

Marketing:

• Seek out local marketing opportunities and support corporate marketing initiatives
• Implement local marketing initiatives driven by the Marketing department
• Compliance with price changes and corporate merchandising initiatives
• Maintain store merchandising presentation to company standards

Requirements

Qualifications:

• 2-4 years retail management experience
• Tertiary education preferred
• Strong verbal and written communication skills
• Familiar with social media channels
• Strong time management habits
• A self-starter with an ability to work both independently and as a team member
• Excellent attention to detail, organizational and excellent multi-tasking skills
• Computer literacy in Microsoft, Excel and Outlook
• Experience in merchandising and presentation of premium products along with highly developed customer service and selling skills
• Sales oriented, able to develop and build business
• A talent for sales and selling
• A passion of chocolate!
• Friendly
• Outgoing
• Proactive