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Luno is a leading global digital currency company with a team of over 40 technology and finance experts, operating across several countries and continents. Our products and services make it safe and easy for people and businesses to store, buy, use and learn about digital currencies like Bitcoin. Our vision is to empower billions of people by bringing Bitcoi...
How we work
Our engineering team (currently ~100 engineers) is split into organisations which we call Fleets. Each Fleet focuses on a core customer journey (onboarding, security, payments, support, new business, growth and marketing etc.). Each of these fleets contains multiple smaller teams called Pods, each of which focuses on a specific aspect of the product.
Pods will include a product owner, product designer, back-end engineers, Android, iOS and Web developers, who each bring a unique perspective to the problem you are all contributing towards.
We're agile, use scrum, continuous integration and continuous delivery, deploying to production every single day.
In your first six months, you will:
...start at Luno by learning our processes, meeting the wider team and starting our engineering on-boarding program. After getting comfortable with the basics. You’ll meet the Pod(s) you’ll be working with and quickly align on the teams’ current OKRs and product roadmap. We succeed as a team, so we will provide you with regular feedback from your manager and peers and will encourage you to do the same.
Your mission will involve:
Being an Agile expert, coach, and servant leader
Guiding multiple cross-functional “pod” teams on how to use agile practices and values across product, engineering and operational teams to delight customers
Inspire the team to take responsibility for their delivery process and the outcomes they deliver, focus them on delivering value or failing fast.
Facilitate or remove impediments to delivery and waste in our processes.
Facilitating team ceremonies, and teaching others on how to improve theirs with a wide range of methods and techniques in your toolbox
Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
Coaching on requirements engineering, user story usage, estimation, quality assurance practices, user experience design process, risk management, and more.
Being a role model and tenacious driving force with a strong delivery ethic
Exhibiting ownership of delivery and issues.
Using simple processes to ensure we’re well prepared for software release ahead of launch day.
Appreciation for and alignment with IT Service Management and Support Engineering processes.
Competency in risk identification, mitigation and management.
Outstanding stakeholder engagement, progress tracking, reporting and communications.
Proactively managing dependencies and cross-team coordination.
Accountable for the delivery approach and status within your pods.
An Agile Delivery Lead is an expert in the end to end process of delivering valuable software. They are proactive and accountable for ensuring that the delivery approach for each epic is defined, fit for purpose, tracked, communicated, and constantly tuned as understanding of the solution emerges, while also reactively acting as a servant leader that unblocks teams when they hit a problem. They lead on constant improvement to our delivery processes so that we learn and improve our estimation, risk reduction, velocity, technical quality, and teamwork.
The ideal candidate for this role will have:
Strong understanding of the end to end components of the software delivery lifecycle (SDLC)
A wealth of experience in agile principles, practices, and theory across methodologies such as Scrum, Kanban, eXtreme Programming, Lean, DevOps, DSDM, and SaFE.
Solid knowledge of a ticketing tool such as JIRA a must (We use Phabricator which is similar)
Be friendly, transparent, articulate and driven to succeed
Basic knowledge of and passion for digital currencies like Bitcoin
A work permit for South Africa if you are not a South African citizen
Don’t be put off if you don’t tick all of the boxes – they’re a guide based on what we’d love to see but we appreciate that excellent software engineers have diverse backgrounds.
Remote Life at Luno
If you’re looking to work on something truly global and disruptive with a forward-thinking and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is an opportunity for you.
Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!
Live long and prosper. We’ve got you covered with excellent private medical insurance.
You'll be able to continuously up-skill yourself with access to free courses on Udemy, Coursera and Codeacademy.
For the crypto fans among you (should be everyone!), you'll pay 0 fees with Luno from the day you start
Generous maternity / paternity and even (yes, you are reading it correctly) paw-ternity for your furry friend.
Apple all the way. New Macbook, mouse and keyboard.
Annual Inspiration Day... for that pottery course you’ve always been meaning to do!
Work with a diverse team of hardworking, ambitious and friendly people on something that will truly revolutionise the financial world.
We have virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts to break up your day and work that other part of your brain.
Work is important, but your mental health should always take priority. At Luno, we do everything we can to make sure you lead a healthy and happy life. That's why Luno gives you free access to Headspace – a full library of guided meditations, sleep stories, and music.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You'll need to hold the legal right to work in South Africa already as we cannot provide visa sponsorship.
The role in a nutshell
As a financial crime customer protection investigator, you love our customers and are avid about preventing them from falling victim to financial crimes like fraud, money laundering and account takeovers when using Luno’s platform. Your role is based from our Cape Town office. You’ll also be working closely with other Financial Crime team members to help support cross-department operational initiatives to detect and prevent abuse.
Your mission will involve
Review accounts and transactions for potentially fraudulent activity, focussed on scams and account take overs and take quick, decisive action;
Respond to requests from law enforcement, regulators and banks;
Proactively identify and monitor fraud patterns;
Manage time sensitive workflows across competing priorities;
Interact with customers to understand unusual account activity;
Provide investigative support for various teams;
Identify areas of improvement in Luno’s products to ensure our continued customer security;
Work with a high degree of independence;
Keep detailed logs of incidents and prepare regular and ad-hoc reports;
Manage time sensitive workflows across competing priorities.
‘ The ideal Lunaut for this role, will have’
A qualification from an accredited college/university in
2 years’ relevant work experience (including money laundering, fraud and / or account takeovers)
A can do, get things done attitude
An existing, valid work permit for South Africa, if you’re not a South African citizen
A good understanding of cyber security and web & email technologies
Attention to detail, strong sense of responsibility and very high level of integrity
Ability to take charge in critical situations and work on resolving problems
You will especially get noticed if
Have proven experience in a Fraud-based role within a financial services, retail or a e-commerce environment
Have experience in a customer facing role
A natural inclination to spot anything out of the ordinary
Are familiar with Bitcoin and other cryptocurrencies
Life at Luno
If you’re looking to work on something truly global and disruptive with a forward-thinking and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is an opportunity for you.
Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!
Live long and prosper. We’ve got you covered with excellent private medical insurance.
You'll be able to continuously up-skill yourself with access to free courses on Udemy, Coursera or Codecademy.
For the crypto fans among you (should be everyone!), you'll pay 0 fees with Luno from the day you start
Generous maternity / paternity leave.
An annual inspiration day, over and above your annual and public holiday leave... for that pottery course you’ve always been meaning to do!
Work with a globally diverse team of hardworking, ambitious and friendly people on something that will truly revolutionise the financial world.
We have virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts to break up your day and work that other part of your brain.
Work is important, but your mental health should always take priority. At Luno, we do everything we can to make sure you lead a healthy and happy life. That's why Luno gives you free access to Headspace – a full library of guided meditations, sleep stories, and music.
We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The role in a nutshell
We are looking for an ambitious and talented Compliance Assurance Manager who loves working in a fast-paced environment and wants to grow and develop their skills and expertise within a global organisation. This is an exciting opportunity for a self-starter exuding energy, curiosity and enthusiasm to build a new team within a fast-growing, mission-driven company.
No one day will ever be the same and as our Compliance Assurance Manager, you will lead the design and implementation of Luno’s global compliance assurance program, executing an effective framework for the risk-based review of policies, processes and controls within the Compliance ecosystem. You will be comfortable handling multiple projects and having daily interactions with senior members of the business and wider teams.You will stay ahead of developments within regulatory rules and good practice to ensure Luno’s compliance assurance framework is world class, and you will be an integral part of the team driving the continued development of our strong compliance culture.
Tasked with building and leading the compliance assurance team globally, this is an opportunity to help strengthen the firm’s culture of compliance and build a world class assurance team, while also having some fun at the same time.
Your mission will involve
Taking ownership of Compliance Assurance to design, plan, lead and oversee the annual Compliance Assurance program on time and to the highest standard
Gathering data, performing analyses and ensuring all key findings identified are recorded, communicated and understood, and ownership of and responsibility for remediation assigned
Working closely with key stakeholders across the Financial Crime, Compliance Advisory, Risk Management and Internal Audit teams to promote an effective and efficient controls framework within the broader organisation to mitigate and address compliance risks
In time, developing and managing a Compliance Assurance team and seeking to deepen the skill base of the team through mentoring and coaching; and
Delivering continuous improvement to the Compliance Assurance team and helping to promote and enhance the "world class Compliance" culture within Luno.
In your first six months, you will
Develop an in-depth understanding of Luno’s Compliance framework, particularly in relation to its AML/CFT programme
Build and cement strong relationships across the global Luno teams, while also fostering an understanding across the organisation of the role and importance of a Compliance Assurance program
Identify and understand the key challenges and opportunities for a Compliance Assurance program within Luno;
Begin the design, development and integration of a world class Compliance Assurance program that ensures the highest standards of compliance that puts our customers first; and
Set objectives and develop key results.
‘The ideal Lunaut for this role, will have’
5 - 8 years experience working in Compliance or Audit function, preferably in the financial services industry, including compliance assurance experience
A strong understanding of industry practices and disciplines, ideally having implemented and developed compliance assurance frameworks in your current role or previous roles
Extensive experience and practical working knowledge within at least one of the following areas: Financial Crime, Compliance Operations, Regulatory Compliance and Risk
The ability to build strong, mutually respectful relationships with diverse teams, and to deal with multiple different teams, countries and issues on any given day
An and interest in and enthusiasm for crypto is desirable (but not essential); and
Strong academic qualifications.
Life at Luno
If you’re looking to work on something truly global and disruptive with a forward-thinking and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is an opportunity for you.
Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!
Live long and prosper. We’ve got you covered with excellent private medical insurance.
You'll be able to continuously up-skill yourself with access to free courses on Udemy, Coursera and Codecademy.
For the crypto fans among you (should be everyone!), you'll pay 0 fees with Luno from the day you start
Generous maternity / paternity leave.
An annual inspiration day, over and above your annual and public holiday leave... for that pottery course you’ve always been meaning to do!
Work with a globally diverse team of hardworking, ambitious and friendly people on something that will truly revolutionise the financial world.
We have virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts to break up your day and work that other part of your brain.
Work is important, but your mental health should always take priority. At Luno, we do everything we can to make sure you lead a healthy and happy life. That's why Luno gives you free access to Headspace – a full library of guided meditations, sleep stories, and music.
We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
How we work
We are a data-driven organisation that puts a huge emphasis on the scaling, storage, and query ability of our data.
Our engineering team (currently ~100 engineers) is split into organisations which we call Fleets. Each Fleet focuses on a core customer journey (onboarding, security, payments, support, new business, growth, and marketing, etc.). Each of these fleets contains multiple smaller teams called Pods, each of which focuses on a specific aspect of the product.
Pods will include a product owner, product designer, back-end engineers, Android, iOS, and Web developers, who each bring a unique perspective to the problem you are all contributing towards. We're agile, use scrum, continuous integration and continuous delivery, deploying to production every single day.
We're building teams to help us succeed in our mission to upgrade the world to a better financial system. You’ll be joining a group of highly motivated software engineers with who you’ll work collaboratively across our pods.
As a fast-growing company with offices around the world, you’ll immediately see how your contributions directly impact both our internal users and client experience. Many of the problems we are solving result in trailblazing solutions which can’t be found on Stack Overflow; so we’re looking for engineers who flourish working in a complex domain.
In your first six months, you will:
Begin your journey at Luno by learning our processes, meeting the wider team, and starting our engineering onboarding program. After getting comfortable with the basics, you'll start learning our idiomatic patterns in a safe, easy-to-follow way: by building your set of own toy microservices. Here you will be involved in and experience our approach to design documents, code reviews, deployments, events, logging, and monitoring.
You will also meet the Pod(s) that you will be working with and quickly align on the teams’ current OKRs and product roadmap. We succeed as a team, so we will provide you with regular feedback from your manager and peers and will encourage you to do the same.
What you'll do:
Be accountable and responsible for the design and architecture of big data systems that are scalable and robust.
Work closely with our data science and platform teams on projects that introduce new streams of data into our data lake
Contribute new ideas to further the development and innovation of our big data solutions
Have the responsibility for researching and quickly/iteratively applying new big data engineering concepts in the tech industry
Collaborating with our other principal engineers to develop strategies as well as solutions for our data engineering team
Be continuously improving our data backup/recovery and storage solutions
The ideal candidate for this role will have:
A Bachelor’s degree in a related field
Prior experience in a software engineering role
7+ years experience in maintaining scalable data solutions
A proven track record of setting up, refactoring, and maintenance of databases
A proven track record in setting up, optimizing, and maintaining data lakes
A proven track record in designing and optimizing ETL pipelines
Experienced in using AWS data services
Experienced in integrating data stores with BI platforms
Don’t be put off if you don’t tick all of the boxes – they’re a guide based on what we’d love to see but we appreciate that excellent software engineers have diverse backgrounds.
Remote Life at Luno
If you’re looking to work on something truly global and disruptive with a forward-thinking and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is an opportunity for you.
Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!
Live long and prosper. We’ve got you covered with excellent private medical insurance.
You'll be able to continuously up-skill yourself with access to free courses on Udemy, Coursera and Codecademy.
For the crypto fans among you (should be everyone!), you'll pay 0 fees with Luno from the day you start
Generous maternity / paternity leave.
An annual inspiration day, over and above your annual and public holiday leave... for that pottery course you’ve always been meaning to do!
Work with a globally diverse team of hardworking, ambitious and friendly people on something that will truly revolutionise the financial world.
We have virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts to break up your day and work that other part of your brain.
Work is important, but your mental health should always take priority. At Luno, we do everything we can to make sure you lead a healthy and happy life. That's why Luno gives you free access to Headspace – a full library of guided meditations, sleep stories, and music.
We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
How we work
We are a data-driven organisation that puts a huge emphasis on the scaling, storage, and query ability of our data.
Our engineering team (currently ~100 engineers) is split into organisations which we call Fleets. Each Fleet focuses on a core customer journey (onboarding, security, payments, support, new business, growth, and marketing, etc.). Each of these fleets contains multiple smaller teams called Pods, each of which focuses on a specific aspect of the product.
Pods will include a product owner, product designer, back-end engineers, Android, iOS, and Web developers, who each bring a unique perspective to the problem you are all contributing towards. We're agile, use scrum, continuous integration and continuous delivery, deploying to production every single day.
We're building teams to help us succeed in our mission to upgrade the world to a better financial system. You’ll be joining a group of highly motivated software engineers with who you’ll work collaboratively across our pods.
As a fast-growing company with offices around the world, you’ll immediately see how your contributions directly impact both our internal users and client experience. Many of the problems we are solving result in trailblazing solutions which can’t be found on Stack Overflow; so we’re looking for engineers who flourish working in a complex domain.
In your first six months, you will:
Begin your journey at Luno by learning our processes, meeting the wider team, and starting our engineering onboarding program. After getting comfortable with the basics, you'll start learning our idiomatic patterns in a safe, easy-to-follow way: by building your set of own toy microservices. Here you will be involved in and experience our approach to design documents, code reviews, deployments, events, logging, and monitoring.
You will also meet the Pod(s) that you will be working with and quickly align on the teams’ current OKRs and product roadmap. We succeed as a team, so we will provide you with regular feedback from your manager and peers and will encourage you to do the same.
What you'll do:
Work closely with our data science team on projects introducing new data pipelines and ETLs
You'll have the opportunity to incrementally enhance, optimize and maintain our data lake as well as our AWS Redshift clusters
Use your passion in data engineering to innovate our data solutions and how to expose that data to the business
You'll apply new concepts regularly introduced within our engineering and product teams and apply these in data engineering
The ideal candidate for this role will have:
A relevant bachelors degree
Prior (2+ years) of experience as a software engineer
Proven track record of refactoring and performance tuning databases systems and queries
Worked on ETL, data pipelines and SQL
Experience with AWS Data related services
Don’t be put off if you don’t tick all of the boxes – they’re a guide based on what we’d love to see but we appreciate that excellent software engineers have diverse backgrounds.
Remote Life at Luno
If you’re looking to work on something truly global and disruptive with a forward-thinking and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is an opportunity for you.
Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!
Live long and prosper. We’ve got you covered with excellent private medical insurance.
You'll be able to continuously up-skill yourself with access to free courses on Udemy, Coursera and Codecademy.
For the crypto fans among you (should be everyone!), you'll pay 0 fees with Luno from the day you start
Generous maternity / paternity leave.
An annual inspiration day, over and above your annual and public holiday leave... for that pottery course you’ve always been meaning to do!
Work with a globally diverse team of hardworking, ambitious and friendly people on something that will truly revolutionise the financial world.
We have virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts to break up your day and work that other part of your brain.
Work is important, but your mental health should always take priority. At Luno, we do everything we can to make sure you lead a healthy and happy life. That's why Luno gives you free access to Headspace – a full library of guided meditations, sleep stories, and music.
We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
How we work
Our engineering team (currently ~100 engineers) is split into organisations which we call Fleets. Each Fleet focuses on a core customer journey (onboarding, security, payments, support, new business, growth and marketing etc.). Each of these fleets contains multiple smaller teams called Pods, each of which focuses on a specific aspect of the product.
Pods will include a product owner, product designer, back-end engineers, Android, iOS and Web developers, who each bring a unique perspective to the problem you are all contributing towards.
We're agile, use scrum, continuous integration and continuous delivery, deploying to production every single day.
We're building teams to help us succeed in our mission to upgrade the world to a better financial system. You’ll be joining a group of highly motivated software engineers who you’ll work collaboratively with across our pods.
As a fast-growing company with offices around the world, you’ll immediately see how your contributions directly impact both our internal users and client experience. Many of the problems we are solving result in trail blazing solutions which can’t be found on Stack Overflow; so we’re looking for engineers who flourish working in a complex domain.
In your first six months, you will:
You will start with our onboarding for two weeks to learn our processes, meet the wider team and start our engineering onboarding program. After getting comfortable with the basics, you'll start learning our idiomatic patterns in a safe, easy-to-follow way. You'll get to practice how we do design docs, code reviews, deployments, events, logging, and monitoring.
After completing our Toy Services onboarding program, you'll begin your journey contributing to your pod's success. You'll help plan the next quarter's OKRs and will begin delivering features from our product roadmap. We succeed as a team, so we will provide you with regular feedback from your manager and peers and will encourage you to do the same.
Your mission will involve:
The building and scaling of infrastructure on the Luno platform that's accessed by millions of customers from across the globe by applying Infrastructure as Code
Being security first when building infrastructure
Building and scaling of our version control systems, CI/CD processes and tools for our many engineering teams
Monitoring our infrastructure using tools like Grafana and Prometheus
Managing secrets with Hashicorp Vault
The unique opportunity of building the infrastructure for various interesting projects over and above your modern stacks (we do really interesting things); with a focus on being security first, highly maintainable, and scalable
Working with various teams, as well as our principal engineers and CTO, on really interesting infrastructure projects and ideas
Getting support from us to master and continuously improve our infrastructure stack using new tools
The ideal candidate for this role will have:
Prior experience in a software engineering role
A bachelor's degree in a relevant industry
Experienced in managing large infrastructure projects using Terraform
Experience with setting up, deploying, scaling, and managing containerized environments using Kubernetes in production
Experienced with setting up, deploying, and managing various AWS services
A work permit for South Africa if you are not a South African citizen.
Don’t be put off if you don’t tick all of the boxes – they’re a guide based on what we’d love to see but we appreciate that excellent software engineers have diverse backgrounds.
Remote Life at Luno
If you’re looking to work on something truly global and disruptive with a forward-thinking and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is an opportunity for you.
Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!
Live long and prosper. We’ve got you covered with excellent private medical insurance.
You'll be able to continuously up-skill yourself with access to free courses on Udemy, Coursera and Codecademy.
For the crypto fans among you (should be everyone!), you'll pay 0 fees with Luno from the day you start
Generous maternity / paternity leave.
An annual inspiration day, over and above your annual and public holiday leave... for that pottery course you’ve always been meaning to do!
Work with a globally diverse team of hardworking, ambitious and friendly people on something that will truly revolutionise the financial world.
We have virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts to break up your day and work that other part of your brain.
Work is important, but your mental health should always take priority. At Luno, we do everything we can to make sure you lead a healthy and happy life. That's why Luno gives you free access to Headspace – a full library of guided meditations, sleep stories, and music.
We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Use the link(s) below to apply on company website.
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