Job Vacancies at MiWay Insurance Limited

Minimum Qualiications Required

•  Grade 12/Standard 10/NQF 4
•  Regulatory Exam 
•  STI FAIS credits
•  Class of Business

Essential Requirements

•  Self-managed
•  Well spoken
•  Active listening skills
•  Self-motivated
•  Adaptability
•  Quality orientated and organised
•  Must be highly proficient in dealing with clients at all levels
•  Customer focus
•  Professionalism
•  Flexibility
•  Ability to multi-task and cope with pressure
•  Team player
•  Problem analysis and problem solving

What will you do?

• Responsible for telephonic orders right through to despatch and delivery. Follows up queries regarding orders received. Canvasses telephonically for new business from existing and potential clients.

Knowledge and Skills

• New business processing
• Existing business processing
• Appointment preparation and making
• Client appointments and liaison
• Partnership Building
• Personal Attributes
• Optimises work processes - Contributing dependently
• Communicates effectively - Contributing dependently
• Action orientated - Contributing dependently
• Plans and aligns - Contributing dependently
• Build a successful career with us
• We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Cultivates innovation - Contributing dependently
• Customer focus - Contributing dependently
• Drives results - Contributing dependently
• Collaborates - Contributing dependently
• Being resilient - Contributing dependently

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What will you do?

• Building strong broker and direct client relationships

Minimum Qualifications Required

• Grade 12
• Full FAIS commercial qualification
• Continuous Professional Development (CPD) training must be up to date

Minimum Experience

• Proven sales track record with a minimum of 3 years broker sales experience within a commercial insurance environment either as a broker or in a business development role
• Thorough understanding of commercial insurance products 
• Any client servicing related experience will be advantageous
• Any underwriting experience will be advantageous
• Deliverables include, but will not be limited to
• Building strong broker and direct client relationships
• Managing the complete VIP client life cycle: structuring quotes, sale, policy amendments, relationship management, following up on claims & loss ratio management
• Underwriting commercial policies to determine if risk profile is acceptable and to structure cover options accordingly 
• Maintain a balance between sales targets and loss ratio targets

Competencies Required

• Excellent verbal and written communication skills
• Excellent People skills
• Strong analytical ability
• Attention to detail and able to work under pressure
• FAIS Regulatory Examination for Representatives (RE5)

Build a successful career with us

• We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Knowledge and Skills

• Profitable Underwriting
• Client service (complaints/queries/ investigations/advice)
• Quality management
• Reporting and adhoc meetings

Personal Attributes

• Decision quality - Contributing independently
• Persuades - Contributing independently
• Action orientated - Contributing independently
• Business insight - Contributing independently

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently

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About the role

• We are looking for an enthusiastic individual to head up and grow our Alternative Distribution Channel. The successful candidate will have a proven track record of business development and relationship management within the short-term insurance industry.

Deliverables Include, but will not be limited to

• Identify growth opportunities across various short-term insurance products.
• To develop new markets and generate high quality leads for all product and distribution verticals across MiWay.  
• To ensure that the newly created products achieve agreed business case targets.
• The recruitment and management of new sales and support staff when required.

Qualifications and Experience
Minimum Experience

• A minimum of 5 years’ senior managerial experience in Business Development and/or Relationship management, within short-term insurance.
• Business Case formulation
• New business product or business unit deployment.
• Managing a variety of short-term insurance products.
• Experience in strategy formulation and general business management.

Minimum Qualification Required

• Grade 12/Standard 10/NQF 4  
• Tertiary qualification required

Competencies

• Proven business acumen and experience
• Must be a strategic thinker who can develop and implement innovative solutions.
• Must be analytical and able to comprehend/react to the key statistical drivers/metrics of the business unit
• Must be self-motivated and target driven
• Must have the ability to forge key relationships with key business partners.

Knowledge and Skills

• Driving business unit efficiency and target achievement
• Manage partnerships and communication
• Strategic and Operational Call Centre control and reporting
• Budgeting, expense management and audits
• Management of employees

Personal Attributes

• Builds effective teams - Contributing strategically
• Decision quality - Contributing strategically
• Directs work - Contributing strategically
• Business insight - Contributing strategically