Job Vacancies at OUTsurance

About the Job

Job Description
Overview and Purpose of the Role: 

• Our business product offering has grown significantly over the years which has led to the development of the face to face channel. To facilitate this model the positions of OUTsurance Broker have emerged.
• The incumbent of this position will be responsible for growing and developing the business insurance portfolio. 

The key outputs for this role are as follows: 

• New Business sales 
• Client service and management 
• High level performance 
• The OUTsurance Broker must align themselves with the OUTsurance culture and values of Awesome Service, Passionate, Honest, Human, Dynamic and Recognition. 

Responsibilities: 

• Build your own insurance portfolio by:
• Being able to prospect for new clients through networking, Cold calling and door – door canvasing for new business 
• Effective communication with both internal stakeholders and clients. 
• Conduct a comprehensive risk evaluation for the client. 
• Providing solutions to clients by selling OUTsurance short term products aligned to the needs of the client. 
•  Drafting, tracking and measurement of your personal business plan. 
• Providing on-going service and support to your individual client base (amendments, renewals, claims etc.). 
• Retention of existing business including renewal discussion in line with FAIS 
• Developing internal/external relationships with clients. 
•  Continuous building of your client base hence securing future income. 
• Keeping abreast with the commercial insurance market changes and developments. 
• Achieving/Exceeding targets consistently 
• Providing feedback to line management when requested. 
• Attending all weekly and adhoc team meetings. 
• Working closely with internal stakeholders that is, underwriting/actuarial, claims as well as surveying.
• Adhering to all quality standards and measures in place. 

Qualifications
Essential 

• Completed Matric or National Senior Certificate 
• FAIS credits/Full Insurance Qualifications (Depending on DOFA) 
• RE5 (Depending on DOFA)
• Must have your own reliable transport 
• Valid code B driver’s license 
• 3 years external sales experience (If not from the insurance industry)

Competencies :

• Self-starter 
• Communication (verbal and written) in English 
• Numerical & mathematical skills 
• Team supervisory skills 
• Confident and enthusiastic self-starter who can take initiative 
• Must be able to work independently as well as part of a team - balances team and individual responsibility, provides and accepts feedback 
• Analytical skills 
• Problem-solving skills 
• Relationship management skills 
• Presentation and facilitation skills 
• Resilience - Ability to work well under pressure in dynamic environment 
• Flexible and adaptable 
• Influential, concise, rational and practical communicator 
• Creative flair and innovative thinker 
• Relationship management 
• Discretion, judgment and high levels of trust 

go to method of application »

About the Job

Job Description

• As a secondary role, this person will support our eLearning Administrators in taking care of the operational performance of our Learner Management System (LMS) as well as offering assistance to the trainers within the OUTsurance Learning Academy.
• This person must gain an in-depth knowledge of our LMS, be able to identify and solve system-related anomalies and create efficiencies within the environment.

Take note to qualify for an INSETA Internship program you need to:

• Be a South African citizen
• Not previously being part of an internship/learnership with INSETA
• Be between the ages of 18 & 35
• Unemployed in the last 2 months
• Please attach your C.V and Portfolio.

Qualifications

• Matric
• BIS Multimedia / BA Graphic Design or similar
• Exposure to one or more of the below disciplines will be beneficial:

Graphic design

• Instructional design
• Video animation and editing
• Audio and video production
• Exposure to coding using HTML, CSS, and JavaScript will be highly beneficial but is not compulsory

Responsibilities:

• Engage in the learning material development process, including deliverables, sign-offs, and timelines
• Design and develop online learning content using applicable software
• Design and develop mailers, infographics, and internal communication content using applicable software
• Deal with technical support calls/emails/queries from stakeholders and trainers 
• Provide first-line support on LMS concerns and user issues by logging and managing cases on the applicable platform.
• Reporting on usage and statistics
• Test and quality assure content on the LMS
• Maintain the LMS procedure document
• Manage and maintain the social component of the LMS
• Explore trends in mobile learning and build on the adoption of this feature
• Investigate the LMS, and suggest improvements that will reduce manual tasks
• Ensure trainers’ LMS knowledge and skill is up to date based on new findings within the LMS

Assist Academy trainers by:

• Uploading and updating course material and assessments to the LMS
• Creating and managing classes on the LMS, as well as daily attendance rostering
• Creating, monitoring, and drawing online surveys/feedback forms
• Manually uploading results to the LMS
• Conduct per-question trend analysis
• Providing support during virtual classroom sessions
• This list is not exhaustive and is a guideline. This person will be expected to undertake any additional tasks which are deemed to be fair and reasonable and fall within the scope of the Learning and eLearning Academy.

Required Competencies & Personal Attributes:

• Computer literacy
• Good communication skills
• Good interpersonal skills
• High attention to detail
• Strong admin orientation with exceptional language and writing ability
• Able to work in isolation as well as within a team
• Creative and innovative
• Open to criticism and feedback
• Researching skills
• Highly analytical, with problem-solving abilities
• Passionate about systems and creating efficiencies
• Ability to engage with, and to transfer knowledge to, peers and stakeholders at any level