Job Vacancies at Paracon

Key Responsibilities

• Facilitate information sessions and workshops with system users to analyze, assess, and document their system requirements.
• Analyze systems and business processes to drive continuous improvement.
• Prepare Feasibility Study Reports (FSR) to evaluate proposed system solutions.
• Develop logical and physical data models, interface designs, workflows, and context diagrams.
• Provide training to end-users or technical support teams as needed.
• Create comprehensive documentation throughout the development lifecycle.
• Collaborate with project managers to ensure that project objectives and deliverables are met.
• Coordinate with vendors to resolve technical and complex system or process issues when necessary.
• Collaborate with development teams to test system features according to agreed-upon quality standards.
• Stay updated on the latest industry trends and emerging technologies to contribute to the enhancement of systems and IT/business processes.

Non-Negotiables

• Proficient in software development, design principles, and various development methodologies.
• Experienced in systems analysis, project management, and system documentation.
• Skilled in programming languages, particularly in developing ASP.NET MVC web applications using C#, .NET Framework, and .NET Core, along with AJAX, Angular, JavaScript, CSS, and Bootstrap.
• Knowledgeable in SOAP/REST APIs, web services, and cloud technologies.

Minimum Requirements

• A 3-year degree or Advanced Diploma (or equivalent) at NQF Level 7 in Information Systems or a related analytical field, along with 3 years of relevant experience,
• Industry-recognized certifications or accreditations in similar fields, with 7 years of relevant experience.

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Key Responsibilities

• Reinforce and support the bank’s drive of Agile and of working into end to end project and development lifecycles
• Work closely with QA Leads, Chapter Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our client.
• Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner and other Stakeholders though honest communication which align to the Companies Values.
• Liaise with Stakeholders across Group Technology to build a network that will align to now. 
• Collaborate with the Core Technical Team to continuously improve the test harness, automation frameworks and overall platform.
• Drive sound technical Quality Assurance practices, methods and a culture of quality across the business
• Application/Solution Architect to understand the approach to test automation. 
• Develop the automation code using the automation framework for execution.
• Implement the test automation solutions with the objective that it has adequate coverage within the sprint and can be re-used for regression testing.
• Ensure the test automation solution meets the architectural and development standards that are re-usable and scalable. 
• Apply technical quality assurance skills to contribute to business excellence and success
• Support the achievement of the business strategy, objectives and values. 
• Contribute to the Company Culture building initiatives (e.g. staff surveys etc.). 
• Seek opportunities to improve business processes, models and systems though agile thinking.
• Participate and support corporate responsibility initiatives for the achievement of business strategy.

Non Negotiables:

• Experience and exposure of tools like Cucumber, Jbehave, Selenium, Appium, Soap UI, Jira – Intermediate to Senior
• Soap and RESTFUL services.
• RestAssured – API experience
• Performance and load testing.
• JAVA development with J2EE and/or Springboot Knowledge
• Optimise Java applications, ensuring UI/UX feasibility, and implementing API designs and architecture.
• Have an understanding of web mark-up and expert knowledge of Java.

Minimum Requirements:

• Certificate: Software Testing
• Bachelor of Commerce: Information Technology or Bachelor of Information Technology: Software Development
• 5 – 10+ years’ experience

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Key responsibilities:

• Using your knowledge and experience to develop world-class, high-quality web and mobile applications for some of the country’s leading organisations
• Looking at ways to improve the quality of the product we ship using containerisation and continuous integration to create a well-oiled DevOps process
• Using your experience with multiple systems and processes
• Getting involved in various parts of the SDLC – such as system design, analysis, scoping and estimation
• Researching cutting-edge technologies, and identifying ways to apply them into your project
• Demonstrating maturity in work ethic and motivation
• Influencing change within the team
• Building relationships and driving a collaborative team culture
• Working with teams to solve complex business problems, and make an impact, while pushing yourself and others to become more
• Coordinating with teams to meet quality standards and timelines
• Mentoring and growing others
• Holding others accountable to a standard of excellence
• Galvanising team members
• Building strong relationships and understanding customer business needs
• Managing customer expectations
• Identify opportunities for service improvements and strategic alignment
• Ensuring compliance with data security and industry regulations

Key Requirements:

• A bachelor’s degree in IT, Engineering or other Sciences
• Minimum 6 years’ experience working as a software engineer within an enterprise environment
• Experience working in a delivery team together with other disciplines to deliver a product
• A solid understanding of software engineering fundamentals
• The commitment to building software using clean code and industry best practices
• Proficiency and even mastery in various technologies
• Agility to adapt to new frameworks and technologies
• An ability to architect and structure small projects
• The ability to build applications within an enterprise environment
• To collaborate and bring your unique contributions to a team environment
• An ambition to continually improve your skills, embrace challenges and be driven by excellence

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Key Responsibilities:

• Providing technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing Microsoft based systems
• Designing and writing code, full stack solutions within the agreed standards and sprint governance
• Designing software applications, creating detailed architecture diagrams, data models, and user interfaces.
• Considering scalability, performance, and security aspects to ensure that the software meets the organization’s needs and adheres to industry standards
• Investigating and resolving application functionality related issues and provide first level support and troubleshooting of our systems
• Defining and executing Software testing, debugging and deployments
• Coordinate application development for multiple projects
• Providing assistance and advice to business users in the effective use of applications and information technology
• Assisting in the creation of the system design and technical specifications for all new development projects.

Degree, Certification and Experience Requirements:

• B.Sc. Computer Science or IT related tertiary qualification
• Strong background in writing SQL in Microsoft SQL Server
• Approximately 5+ years’ experience in software development (using Visual Studio, .Net framework, C#, SQL Server (T_SQL), JavaScript) in a web-based environment
• Experience in using InfoStore or similar SQL Warehouse experience (CRITICAL)
• Experience in Server and network management
• Experience in solutions architecture
• Experience in creating Power BI Models
• Microsoft Dynamics CRM Exposure will be advantageous
• Experience in applying a software architecture approach, which converts software characteristics such as flexibility, scalability, feasibility, reusability and security into a structured solution
• Working knowledge of relational databases, web and client-server concepts required.

Desirable Skills:

• Experience in the development and implementation of standards, procedures and guidelines to support operational processes
• 2 – 5 Years related experience with most of it preferably in asset management
• Knowledge and practical application of the Charles River system would be advantageous.
• Familiarity with Agile development methods and running sprint rituals

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Key Responsibilities

• Monitor integration systems to ensure successful transmissions and promptly address any production issues as they arise.
• Effectively communicate with stakeholders at all levels.
• Provide first-line resolution for technical integration issues.
• Contact second-line support (AIT standby) if issues cannot be resolved within a specified timeframe.
• Log incidents using the appropriate toolset to ensure all issues are documented and tracked.
• Escalate incidents that may exceed SLA limits and ensure timely resolution within the agreed SLA.
• Generate detailed daily incident reports, summarizing any issues encountered and their resolutions.
• Contribute to maintaining up-to-date support procedures and building a knowledge base of incidents and resolutions.
• Identify opportunities for service improvements within the operational environment.

Non-Negotiables

• Understanding of the organization’s integration environment is advantageous.
• Proficient in the MS Office Suite.
• Basic knowledge of both Windows and Unix operating systems.
• Exposure to relational databases such as SQL Server and Oracle is a plus.
• Willingness to work shifts.
• Basic familiarity with IBM WebSphere technologies.
• Enjoy working in a technical environment.
• Strong facilitation and negotiation skills.
• Excellent written and verbal communication abilities.

Minimum Requirements

• +5 years of experience
• Experience in a Windows server environment
• Experience in a UNIX environment
• Experience working in an IT integration environment
• Knowledge of SQL Scripting
• Exposure to WebSphere suite
• Exposure to MQ technologies
• Exposure to Cloud (AWS) technologies

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Key Duties and Responsibilities:

• Create and maintain business database objects within a Mainframe Z/OS and DB2 subsystem.
• Perform database tuning to ensure the DBMS functions at optimal levels.
• Schedule database maintenance tasks.
• Troubleshoot database and DBMS errors and provide solutions to support business when required.
• Provide input and implement operational and business strategies, and industry best practices and ensure necessary ITO governance is in place.
• Perform database monitoring and notification to ensure optimal data access, to support business database applications in line with contractual agreements.
• Perform a database consultation role and provide design solutions to Business Development and Service Management to support initiatives when required for current and future projects.
• Be an integral part of the disaster recovery (DR) team which designs, performs and documents disaster recovery procedures.
• Service all incidents, changes and requests and ensure that SLAs are met. 
• Enforce security standards to prevent data from being compromised and to maintain database integrity.
• Provide managerial reports of database utility, capacity, and utilisation for them to make informed decisions.
• Maintain relationships with suppliers for incident handling.

Minimum Requirements:

• IT degree or equivalent Industry accreditation preferred
• 8 years within the IT industry with at least 5 of those years being an operational DBA within a large complex corporate environment
• Understanding of mainframe operating system concepts and experience in another mainframe discipline.
• Experience in participating in a DR exercise.
• Minimum of 4 years working experience on z/OS DB2 databases.

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Key Responsibilities:

• Lead and govern process improvement projects and initiatives
• Develop and monitor management information frameworks
• Determine and track project benefits
• Ensure business process mapping governance
• To manage stakeholder relations
• To lead and manage the people in the team
• Industrial engineering principles, techniques, and skills (e.g. root cause analysis, statistical analysis, operations research methods, business process re-engineering, etc.)
• Creative, procedural, and non-procedural design and synthesis of solutions
• Computers, networks, and information infrastructures for accessing, processing, managing, and storing information
• Collaboration within a multidiscipline environment
• Critical awareness of the sustainability and impact of engineering activity on the social, industrial, and physical environment
• Economics, business management, and project management
• Microsoft Word, Excel, PowerPoint, Power Automate
• Presentation, communication, and facilitation
• Advanced knowledge and experience in negotiations

Qualification

• Bachelor’s degree in Industrial Engineering
• Desired Professional Registration
• Registered as a Professional Engineer with the Engineering Council of South Africa (ECSA)
• A minimum of 5 years of relevant business process engineering/business analysis experience
• Hospital or healthcare environment experience

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Key Responsibilities

• Manage Retail sales accounts and customer relationships in collaboration with Key Account Managers, Sales teams, Sales Enablement, SDM and Transformation & Enablement teams.
• Build and retain strong and scalable inter-personal relationships with key industry players, partners, suppliers and prospective customers          
• Understand current and future customer requirements, and appropriate solutions and value proposition to generate pipeline of sales opportunities at each customer and prepare and present customers with proposals (drawing on Sales Enablement where necessary for support)
• Keep abreast of sector / industry changes, and actively explore networking opportunities such as conferences, thought leadership forums etc
• Attract new relationships with new customers by directing and supporting collaborative sales efforts to grow one or more assigned solution
• Collaborate closely with the relevant LOB Financial Executive, Bid Manager, Contracts Manager and supporting team members to deliver bids / proposals / quotes for the customer
• Advise the Pricing and Decision Support function on the most appropriate solution Pricing Schedules to be applied during bid / proposal / quote development
• Source and distribute relevant thought leadership and marketing material to customers
• Support, adhere to and leverage the internal client bid management process
• Revenue under management
• Budgets and Forecasting under management

Non-negotiable

• Development and Solution Sales experience within the Retail environment
• A very strong customer orientated approach with a delivery bias
• Ability to prioritise and allocate resource/effort appropriate
• Proven track record in attracting, leading and closing major deals
• Knowledge of key industry / solution players; and sound knowledge business and industry standards
• An understanding of the purpose and composition of Service Level Agreements; Financial acumen

Minimum Requirement

• Relevant Masters/Bachelor degree in IT or equivalent
• National Diploma (Required)
• At least 7 years Business Development and Solution Sales experience within the Financial/Retail environment

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Responsibilities

• Take accountability for 24/7 monitoring of the network infrastructure to identify and address potential issues promptly.
• Manage and coordinate shift workers effectively to ensure continuous coverage.
• Accountable for scheduling and optimizing resources during various shifts.
• Responsible for handling corrective intervention tickets, diagnosing network problems, and implementing solutions to minimize downtime.
• Take accountability for providing Tier 2 network operations support, resolving complex technical issues within the defined service level agreements.
• Manage escalations efficiently, ensuring proper documentation and communication with relevant stakeholders.
• Accountable for coordinating with higher-tier support and external vendors when necessary.
• Provide regular performance reports on network operations, highlighting key metrics, incidents, and resolutions.
• Accountable for maintaining accurate and up-to-date records of network activities.

Qualification

• Background in overseeing network infrastructure.
• 3-5 years’ experience in coordinating shifts, managing resources effectively, and optimizing workforce schedules.
• Substantial technical expertise in network operations, including hands-on experience with network monitoring tools and technologies.
• Vendor daily performance and deliverables
• Power availability SLA management
• Alarm visibility
• MTTR.MTTD, TTR management
• NOC systems uptime
• Background in overseeing network infrastructure.
• 3-5 years’ experience in coordinating shifts, managing resources effectively, and optimizing workforce schedules.

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In order to qualify for this position you will need:

• Quality from the start:
• Get involved in the user story definition process and write test scenarios upfront.
• Bring a QA perspective to planning sessions and ensure test effort is taken into consideration.
• Work close with developers to ensure that quality is considered, and they are creating the right kind of tests.
• Work with product owners to ensure they sign off work items during the UAT phase.
• Providing support:
• Assist with resolution and reproduction of user software problems.
• Creation of automated test within as well as conversion of current manual tests.
• Work within the ATDD framework and define items using BDD style syntax.
• Ensure that bugs are treated with importance and try to limit the amount that makes it live.
• Coaching & Mentoring Junior and Mid QA Engineers.

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.

Essential Criteria:

• Experience with contemporary load/stress/performance/automation testing tools.
• Experience solving technical problems and ability to translate technical requirements into test plans.
• Demonstrates consistent behaviour aligned to the Organizational Culture.

Desirable Criteria:

• Good general Development programming knowledge.
• Have the ability to find defects and bugs quickly.
• Experience with backend database testing, including validating stored procedures, jobs and triggers.
• Understanding of systems and architecture (DB’s, Servers, Networks etc.)
• Understanding of the Software Development Life Cycle (SDLC)
• Experiences in Quality Management Software and processes.
• Knowledge and experience in technical aspects of software solution being tested.
• Functional/Technical Skills.
• Business process understanding.