Job Vacancies at PricewaterhouseCoopers (PwC)

Job Description 

• Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. 

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:  

• Analyse and identify the linkages and interactions between the component parts of an entire system. 
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. 
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. 
• Develop skills outside your comfort zone, and encourage others to do the same. 
• Effectively mentor others. 
• Use the review of work as an opportunity to deepen the expertise of team members. 
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. 
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. 

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Role Overview: 

• The IT Support Analyst provides 1st and 2nd line technical support across multiple locations and platforms, acting as a key point of contact for IT-related incidents and requests. This hybrid role combines front-line support in Tech Lounges with remote Service Desk responsibilities, ensuring high levels of customer satisfaction and operational efficiency. 

Key Responsibilities: 

• Technical Support & Incident Management 
• Provide 1st and 2nd line support via phone, email, chat, and in-person. 
• Log, analyze, and resolve incidents and service requests using the ITSM system. 
• Deliver desk-side and Tech Lounge support including hardware setup, repairs, printing, AV, and video conferencing. 
• Support mobile platforms, Windows and Mac OS, MS Office, and enterprise applications. 
• Perform user administration and access management tasks. 
• Customer Service & Communication 
• Ensure a professional, courteous, and consistent level of service. 
• Communicate effectively with users, team members, and management. 
• Promote a customer-centric environment with outstanding service delivery. 
• Collaboration & Knowledge Sharing 
• Work closely with Infrastructure, and other IT teams. 
• Contribute to support documentation, known error records, and solution articles. 
• Share knowledge to enhance team capability and service quality. 
• Monitoring, Analysis & Improvement 
• Undertake proactive service monitoring and participate in project activities. 
• Identify recurring issues and assist in root cause analysis and problem management. 
• Recommend and implement process improvements to enhance service delivery. 
• Operational Support 
• Maintain accurate records and documentation. 
• Participate in after-hours support rotations. 
• Support asset management and ensure compliance with IT policies. 

Skills & Experience: 
Essential: 

• CompTIA A+ / N+, Microsoft Certifications (MCSE/MCSA/MCP). 
• Minimum 3 years of IT support experience. 
• Strong technical knowledge and troubleshooting skills. 
• Experience with call logging systems and ITSM tools. 
• Excellent verbal and written communication. 
• Ability to prioritize tasks under pressure and work independently or in a team.
• Desirable: 
• Service Desk Foundation certification. 
• Experience supporting AV equipment and printers. 

Personal Attributes: 

• Self-motivated, proactive, and resilient. 
• Detail-oriented with strong analytical skills. 
• Confident and approachable with a team-player mindset. 
• Committed to continuous improvement and knowledge sharing

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About the Role

• We have a number of exciting opportunities across a range of roles and disciplines to join our expanding Guidewire/Insurance team. As a Guidewire Developer you will be responsible for participating in business requirements, review meetings and providing design & solutions on user stories to be implemented on Guidewire projects.

Estimate the development effort during sprint planning meetings (Configuration and Integration story cards and design, develop, unit test and document for new and existing software solutions as per requirements).
What will you do?

• Develop software solutions that are to the high performing technical standards and created using Guidewire best practices.
• Create test data and unit tests to ensure that software solutions meet requirements.
• Perform defect triage and fixes during System Testing, and User Acceptance Testing.
• Ensure non-functional, security, regulatory and compliance requirements are met for all development activities.
• Participate in code reviews and assist in resolution of technical issues.
• Prepare and produce software releases.
• Participate in daily standup meetings, sprint planning and retrospective.
• Lead POC to support new opportunities.
• Guide and mentor junior developers.
• Contribute to continuous improvement of team processes.

What are we looking for?
Senior Developer

• 4 plus years software development experience
• 2 years Experience in Insurance domain, preferably in Property & Casualty / General Insurance.
• 2 years Working experience in at least one of the Guidewire InsuranceSuite products (PolicyCenter, ClaimCenter, BillingCenter or Digital Portals) Configuration/Integration.
• 2 years Experience working with GOSU, JAVA 5/ J2EE, Web Services (Axis 2), XML, SQL, Gradle, Spring, Hibernate, Castor, REST/ JSON and Enterprise Messaging System.
• Experience in using Configuration management tools like Git, Tortoise SVN, Source Tree, Perforce, Plastic and ticket management tools like Azure DevOps, JIRA, HPQC.
• Knowledge of the AGILE methodology/Scaled Agile Framework, SDLC processes will be an added advantage.
• Strong verbal and written communication skills.

What is nice to have?

• Prior client facing and design experience
• Azure/AWS Cloud experience
• Expertise in Product Designer / Rating integration will be an added advantage.
• Guidewire Certification on latest version

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As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Principal Accountabilities:

• Working with various operational teams, providing in-depth technical expertise.
• Directs teams of technical staff in the successful fulfilment of Enterprise System service delivery commitments.
• Coaches junior staff according to their PC&D planning.
• Oversees the detailed execution of enterprise technology standards, governance processes and performance metrics to ensure IT delivers value to the enterprise.
• Manages risk evaluation and compliance management processes.
• Drives on-premises and cloud infrastructure planning, engineering, deployment, and migration.
• Drives the formulation of IT policies, procedures, and performance management processes and measures.
• Validate remedial actions and ensure compliance with information security policy and regulatory requirements.
• Work with the Product Management Office as a Subject Matter Expert for Enterprise Systems and assist in discussions with Lines of Service.

Minimum Qualifications:

• Any of these will be advantageous
• B.Sc or related I.T degree
• ITIL
• Nutanix
• VxBlock
• Azure

Experience:

• 8 years post qualification, hands-on experience in IT operational environment, with a minimum of 2 years in leadership role

Skill Required:

• Has led teams across multiple functions in the delivery of technology services
• Experienced vendor engagement, both from a new business and a managed service point of view
• Experience in managing infrastructure and operations
• Strong leadership capability, executing as appropriate in the areas of responsibility
• Extensive knowledge of infrastructure planning and operations, design, and deployment, as well as system life cycle management
• Expert knowledge of current and emerging technologies, technology directions and strategic application to business needs
• Basic knowledge of business operations and processes
• Project management skills, including the ability to effectively deploy resources and manage projects within the scope of Enterprise Systems
• Ability to improve operational efficiency and service delivery effectiveness across all lines of business and technology platforms
• Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others

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About Role

Those in tax compliance at PwC will focus on validating clients' compliance with tax laws and regulations. You will review and analyse financial data, prepare and file tax returns, and assist businesses in meeting their tax obligations while minimising risks of non-compliance.

• Global Compliance Services (‘GCS’) is a specialised team within Tax and Legal Services using custom built software and tailored work processes to ensure efficient and effective tax compliance services for our clients. GCS has a vacancy for a Corporate Tax Manager to assist with providing various corporate income tax compliance services to its clients, and performing related administrative tasks.

Candidates based in Johannesburg or Gqeberha will be considered for this vacancy
Duties:

• Technical review of corporate income tax returns and supporting schedules using electronically captured data, prepareD by Associates.
• Technical review of calculation of provisional tax payments and preparation of IRP6
• Provisional Tax returns.
• Checking of income tax assessments.
• Liaison with associates / team members regarding clients' affairs.
• Managing of a portfolio of compliance clients.
• Maintaining client records and related correspondence, including preparation of applicable documentation and correspondence.
• Attending to queries raised by SARS and general liaison with SARS regarding clients' affairs.
• Ensuring that clients' tax compliance affairs are kept up to date and that SARS deadlines are met.
• Complying with Tax risk management procedures.
• Delivering quality tax services.
• Keeping abreast with changes in Tax Legislation.
• Wip and debtor management.

Key Performance Areas:
The successful applicant should:

• Have knowledge and experience in the application of the Income Tax Act.
• Be computer literate and have a working knowledge of MS
• Powerpoint, Word and Excel. Knowledge of Google suite will be advantageous.
• Have good communication and interpersonal skills.
• Have the ability to prioritise and work under pressure.
• Have the ability to work both independently and as part of a team.
• Be accurate and have good judgmental, numerical and analytical skills.
• Be able to pay attention to detail and have the ability to follow through on tasks.
• Be well organised.
• Be motivated and confident.
• Be fluent in English and be able to draft correspondence in English.
• Be committed to assisting with the growth of the Global Compliance Services team.

Qualifications and experience:

• An accounting or tax degree or similar qualification, with a Tax Specialism
• Experience in income tax and the experience with the preparation of Corporate income tax returns and related matters.
• At least 5 – 7 years’ experience in Tax compliance is required, with 2 – 3 year experience in a manager role at a consulting firm

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About the role 

• The Financial Services, Insurance, and Investment division in the Cape Town office is looking for an Audit Manager with a strong auditing background. The ideal candidate will need to have experience on Large Clients in the industry. This candidate must be fully acquainted with the FS industry. 

Essential skills and experience 

• 24 months or more post article experience. 

Required qualifications 

• CA(SA) 
• Desirable skills or attributes 
• Specialist industry knowledge IFRS experience 
• Display sound leadership skills 
• Computer literate with al PwC software 
• Ability to market PwC services and to establish contacts in the market place 
• Self – motivated 
• High attention to detail 
• Excellent communication skills 
• Strong interpersonal and management skills 
• Ability to multi task 
• Analytic and solution driven 
• Pro – active and committed to delivery 
• Excellent time management skills 

Responsibilities 

• Manage special projects 
• Risk management 
• Monitor costs 
• Development of staff 
• Business development and client relationship building 
• Manage work in progress and debtors 
• Staff management 
• Compliance with PwC audit methodology 
• Report writing 

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Role Summary: 

• Our non-attest division offers an integrated range of non-audit business services, aimed at positioning the firm as a trusted business advisor to owner-managed businesses. 
• The position includes fulfilling the engagement leader role on a portfolio of private clients consisting of individuals, trusts, close corporations and companies, signing independent review and compilation reports. 
• Beyond these engagement specific responsibilities, the individual will support the partner in leading this division, by providing oversight of the managers and staff, coordinating the day-to-day operations and identifying and pursuing opportunities for growth. 
• This is a senior position, taking ownership of an important part of our PwC business and being an integral part of our PwC regional leadership team in the Eastern Cape. 

Qualifications / Certifications required: 

• CA(SA) 

Experience required: 

• A minimum of 8 years' relevant experience in an accounting environment, preferably within an audit or similar organisation. 
• Must have a good understanding and working experience in IFRS, IFRS for SMEs and taxation. 

Responsibilities of role: 

• Participate as a member of the Assurance Leadership team for the PwC Eastern Cape region. 
• Engagement leader for portfolio of clients. 
• Provide oversight of managers and staff, including allocation of work, coaching and training, review of outputs and performance management. 
• Interactions with clients, including identifying and executing opportunities for growth. 
• Tax planning and calculations 
• Other operational functions. 

Skill sets required: 

• Strong written and verbal communication skills.  
• Ability to work under pressure.  
• Able to work as part of a team as well as independently.  
• Ability to take ownership of issues.  
• Excellent organisational and time management skills (self and others).  
• Ability to coach other staff members on complex issues.  
• Attention to detail / Accuracy.  
• Strong report writing skills.  
• Analytical and solution driven.  
• Pro-active and committed to delivery.  
• Intellectual curiosity. 
• Proven leadership abilities.