Rosebank International (formerly Rosebank College) is a major private higher education brand in South Africa. It operates as a brand of The Independent Institute of Education (The IIE). It provides affordable, intern...
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Job Purpose:
- To teach / lecture an agreed number of hours based on module specialisation requirements. To engage and prepare students for assessments by tracking module pacers, identifying and supporting at risk students, managing general student administrative support, and developing assessments by engaging with the Central Academic Team.
- Assisting the Programme Coordinator in tracking and analysing of academic results to evaluate the performance of the module and to identify “at risk modules.”
Duties & Responsibilities:
- Deliver lectures and engage students based on module-specific requirements in line with module pacers.
- Manage resources including academic materials and consulting with the Information Centre
- Update learning management system and provide feedback to students.
- Engage and prepare students for assessments, identify at risk students, and develop assessments in accordance with Central Academic Team briefings.
- Monitor student engagement as well as assessment submission with relevant escalation.
- Attend and participate in academic meetings across all faculties.
- Reflect on, review, and analyse student module result.
- Support the monitoring of at-risk student in modules assigned to lecture.
- Academic Professional Development: complete a set number of academic professional development interventions per academic cycle (one year) that contribute to the improvement of the Brand’s Teaching-Learning practice and personal professional academic status.
Minimum Requirements:
- A Degree /Honours/ Masters in Public Administration/ Management.
- 2 to 3 years Lecturing or Formal Tutoring.
- 1 to 3 years of industry-specific experience in area of specialisation will be advantageous.
- One NQF level higher than the qualification being taught.
- Copy of academic transcript.
Key Competencies:
- Knowledge and understanding of the South African higher education systems and regulatory framework.
- Knowledge and understanding of the Teaching and Learning theory and interventions.
- The ability to provide student support services.
- The ability to work with and learn more about digitalized academic platforms.
- The ability to cope with a frequently changing environment and to adapt to evolving situations.
- Ability to adhere to rules and strictly follow work regulations.
- Deadline orientated and can work well under pressure.
- Ability to manage time effectively.
Working Hours:
- Classes are scheduled from 08h00am until 17h00pm, Monday to Friday. Your working hours will depend on the modules allocated to you.
Salary:
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Job Purpose:
- The Academic Operations Officer is responsible for the administration related to results, graduation, student records, admission requirements, registration of students and assessment management, all the while adhering to the IIE Policies related to all the various operational functions and requirements.
- The Academic Operations Officer is the custodian of the Student Information System (SIS) and is responsible for any issues related to student experience and ensuring that the full student life cycle is managed in terms of systems data as well as hard copy documentation.
Duties & Responsibilities:
Student Registration and Admissions
- Planning and oversight of the Registration Process.
- Ensure that online registration is complete and correct and all relevant sections are signed.
- Resolve all registration queries for all Online Students.
- Create and maintain student records both digitally and hard copy.
- Ensure all relevant supporting documents are uploaded on the Student Information System (SIS).
- Ensure all documents are uploaded on SIS.
- Maintain and control a proper filing/archiving system.
- Admissions approval of all students.
- Ensure student is registered and enrolled correctly.
- Responsible to ensure compliancy with the relevant IIE Policies in terms of admission criteria.
- Adheres to (IIE) Policies and Processes
- Processing all documentation.
- Liaise with appropriate stakeholders on all Admission Queries, i.e.
- Contract Cancellations, De-Registrations, Course Changes, Refund Applications.
- Credit or billing related queries; fee credits, cancellations, registrations, bursaries, he sponsorship of students and students transferring.
- Processing all changes in terms of the course.
- Responsible for student Inter-campus transfers and all other transfers.
- Process all in-coming and out-going transfers including academic records and working closely with the relevant staff at the other campuses.
Assessment Process
- Online assessment platform management (OAP)
- Verifying the correctness of received assessment timetables.
- Allocation of venues for summative assessments.
- Ensuring that Invigilators are trained and allocated to assessment venues.
- Keeping assessment Log Sheets up to date and ensuring that lecturers return marked scripts and completed Mark Sheets.
- Verifying that Mark Sheets correspond with marks on assessment books / Grade
Roster report from LMS System.
- Manage assessment timelines (marking and release timelines).
- Managing the process for capturing and verification of marks.
- Managing the moderation process both internal and external.
- Resolve all assessment related queries within agreed timeframes.
- Manage all assessment communication.
- Distribution of Memorandum’s according to policy.
IIE RC Assist
- Liaise with appropriate stakeholders on all Admission Queries, i.e.
- Contract Cancellations, De-Registrations, Course Changes, Refund Applications.
- Credit or billing-related queries; fee credits, cancellations, registrations, bursaries, sponsorship of students and students transferring.
- Processing all changes in terms of the course -
- Responsible for student Inter-campus transfers and all other transfers.
- Process all incoming and outgoing transfers including academic records and -work closely with the relevant staff at the other campuses.
Administration
- Liaise with appropriate stakeholders on all Admission Queries, i.e.
- Contract Cancellations, De-Registrations, Course Changes, Refund Applications.
- Credit or billing-related queries; fee credits, cancellations, registrations, bursaries, sponsorship of students and students transferring.
- Processing all changes in terms of the course -
- Responsible for student Inter-campus transfers and all other transfers.
- Process all in-coming and out-going transfers including academic records and – working closely with the relevant staff at the other campuses.
Certification
- Liaise with appropriate stakeholders on all Admission Queries, i.e. Contract Cancellations, De-Registrations, Course Changes, Refund Applications.
- Credit or billing related queries; fee credits, cancellations, registrations, bursaries, sponsorship of students and students transferring.
- Processing all changes in terms of the course -
- Responsible for student Inter-campus transfers and all other transfers.
- Process all in-coming and out-going transfers including academic records and – working closely with the relevant staff at the other campuses.
Minimum Requirements:
Qualifications
- Advanced Diploma / Degree (NQF Level 7) qualification in Administration or related field – Ideal
Experience
- Administration Experience (3 – 5 Years)
- First-Level Management experience (1 Year)
- Assessments Experience (1-2 years)
Key Competencies
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline-orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
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Job Purpose:
- The Financial Administrator is responsible for any financial related task of the campus and ensures all finance administration is complied with on site.
Duties & Responsibilities:
Role and Responsibilities
- This position records the day-to-day financial transactions of the Campus and is responsible for writing
- up/recording, the daily receipts, payments in the correct ledger account
- Assist with cash sales collected and banking,
- Responsible for the Cash up procedure and daily banking of all receipts, electronically or on site
- Responsible for providing copy of account statements on request
- Responsible for the Cash up procedure and daily banking of all receipts on site
- Monthly billing of sundry cash receipts
- Additional Responsibilities/Tasks
- In addition to these typical duties, may perform other duties as assigned and required
- Refund requests, hand letter of requirements to Account payer/student; load all necessary documents on cheque tracking (Principal to sign off)
- Prepare 1 Copy of hand over files – from list provided by Central Debtors (when required)
- Assist with suspension of student cards – from list provided by Central debtors (when required)
- Direct queries from Students/account payers to Debtors @ National if you cannot resolve
TECHNICAL/Preferred SKILLS REQUIRED
- Must be highly skilled in dealing with financial and numeric data
- Must be highly skilled in use of Excel Spread sheets.
- Ability to work well with others under deadline situations and respond to changes in priorities.
- Good written and verbal communication skills and strong organizational skills.
- Ability to work independently, take initiative, set priorities and see projects through to completion.
- Strong service orientation.
- Reporting
- Complaints & Telephone techniques
Minimum Requirements:
- Diploma in Accounting/ Finance
- 1-2 years’ experience as a Financial Administrator
- Experience within a higher education institute is preferable.
go to method of application »
Job Purpose:
- To teach/lecture allocated modules. To engage and prepare students for assessments by tracking module pacers, identifying and supporting at risk students, managing general student administrative support, and developing assessments by engaging with the Central Academic Team.
- Assisting the Programme Coordinator in tracking and analysing of academic results to evaluate the performance of the module and to identify “at risk modules”.
Key Performance Area:
Academic Support
- Academic Development and Performance Monitoring
Teaching & Learning Delivery
- Direct academic student engagement
- Continuous student support and development
- Teaching and learning in and out of the classroom
- Contributes to programme improvements (content and assessments)
Programme Coordination
- Accountable for coordination of students on-boarding
- Coordination of a programme and curriculum review
- Participate in material and assessment development
- Coordination of students’ admissions into programmes
- Coordination of student consultations
- Programme ownership and responsibility
Academic Management and Leadership
- Campus academic performance
- On boarding of all academic and student support staff
- Academic and student support integration
- Campus Timetables
- Creation and promotion of academic culture on campus
Management of resources
Responsible for recruitment and management of
- Full Time Lecturers
- Independent Contractors
Minimum requirements:
- Honours degree in the Commerce filed
- An educational Qualification (eg PGCE, PGDip) will be an added advantage.
- 1 to 3 years of industry-specific experience in area of specialisation
- 1 to 3 years lecturing experience.
- Solid understanding of the South African Further Education and Higher Education environment and regulatory framework
Key competencies:
- Knowledge and understanding of the South African higher education systems and regulatory framework.
- Knowledge and understanding of the Teaching and Learning theory and interventions.
- The ability to provide student support services.
- The ability to work with and learn more about digitalized academic platforms.
- The ability to cope with a frequently changing environment and to adapt to evolving situations.
- Ability to adhere to rules and strictly follow work regulations.
- Deadline orientated and can work well under pressure.
- Ability to manage time effectively.
- Initiative and responsibility
- Constructive teamwork, relations and networking
- Influence
- Analysis and judgement
- Innovation and change
- Systematic approach (planning and organising)
- Steadiness (emotional tenacity)
- Communication
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Job Purpose:
- The role of the handyman is to maintain, check and repair campus facilities and furniture making sure it’s fully equipped and functional according to agreed infrastructure requirements; as well as to do the work or arrange for the work to be done, by service providers to ensure required infrastructural standards are met.
Responsibilities:
- Weekly inspection of buildings, identification of problems, organisation of repairs and replacements.
- Conducts general maintenance in line with safety procedures.
- Observes and reports any breakages, dangers, or damages to the principal.
- Assists with the carrying of boxes, furniture, and deliveries, lock up and access control.
- Check fire equipment to ensure it is always in working order and meets all legal requirements in terms of placement and services.
- Liaise with external service providers, where necessary to ensure all safety standards are met.
- Manage maintenance of equipment, i.e., Whiteboards, TVs, Projectors etc.
- Aid and assist; within ability; everyone on campus to ensure we deliver the service we promise our customers.
- Generate supply replacement list weekly and submit to Principal before close of business every Friday.
- Assist the Campus team on all internal and external audits as required.
Requirements:
- Matric
- Driver’s license will be an added advantage.
- Maintenance / Handyman 2 Year(s)
- Must be physically able to perform the work.
- No MIE listing in respect of arrears / outstanding fees to any educational facility.
- No criminal record.
Key Competencies:
- Knowledge and understanding of the South African higher education systems and regulatory framework.
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
go to method of application »
Job Purpose:
- The purpose of the lecturer position involves the training and education of students; student consultations; the establishment of a knowledge base of the discipline through academic research & development, and providing support to the Academic Development Consultants.
Duties & Responsibilities:
- Lecturing: Lecture and facilitate Student Support workshops and subject-specific tutorials as required
- Teaching and Learning Support:
- Develop teaching & learning capacity and standards on campus by assisting the Academic Development Co-ordinator and contract lecturers.
- Ensure academic conventions are communicated and taught on campus and preparation, lecturing and marking in relevant discipline according to timetable.
- Work with the librarians on information literacy for students and lecturers.
- Under the direction of the Academic Development Consultants, coordinate and run lecturer forums and faculty meetings.
- Research and Development
- Team support.
Minimum Requirements:
Qualifications
- LLM NQF Level 8
- Master of Laws Degree (LLM) NQF 9 would be advantageous
- 2 to 3 years Lecturing or Formal Tutoring
- 1 to 3 years of industry-specific experience in area of specialisation will be advantageous.
Experience
- 2 - 3 years of lecturing or formal tutoring
- 1 – 3 years of industry-specific experience in area of specialisation.
Key Competencies:
- Knowledge and understanding of the South African higher education systems and regulatory framework.
Knowledge and understanding of the Teaching and Learning theory and interventions.
- The ability to provide student support services.
- The ability to work with and learn more about digitalized academic platforms.
- The ability to cope with a frequently changing environment and to adapt to evolving situations.
- Ability to adhere to rules and strictly follow work regulations.
- Deadline orientated and can work well under pressure.
- Ability to manage time effectively.
Working Hours
- Classes are scheduled from 08h00am until 17h00pm, Monday to Friday. Your working hours will depend on the modules allocated to you.
go to method of application »
Job Purpose:
- The role of the Programme Academic Lead is to co-ordinate and to facilitate, within the formal structures of the campus, all aspects of the learning and teaching process.
- The role includes the implementation of the learning and teaching strategies to improve the quality of learning and meet delivery outcomes by implementing student support and related academic activities.
Key Performance Area:
Academic Support
- Academic Development and Performance Monitoring
Teaching & Learning Delivery
- Direct academic student engagement
- Continuous student support and development
- Teaching and learning in and out of the classroom
- Contributes to programme improvements (content and assessments)
Programme Coordination
- Accountable for coordination of students on-boarding
- Coordination of a programme and curriculum review
- Participate in material and assessment development
- Coordination of students’ admissions into programmes
- Coordination of student consultations
- Programme ownership and responsibility
Academic Management and Leadership
- Campus academic performance
- On boarding of all academic and student support staff
- Academic and student support integration
- Campus Timetables
- Creation and promotion of academic culture on campus
Management of resources
Responsible for recruitment and management of
- Full Time Lecturers
- Independent Contractors
Education
- Bachelor's degree in Education (Intermediate Phase)
- Honours's degree in Education (Intermediate Phase)
- Post Graduate Diploma in Higher Education would be advantageous.
- Master's degree would be an add advantage
Work Experience:
- 3 - 5 years Higher Education Teaching experience
- 5yrs Industry Experience
- 3 - 5 Coordination of teaching and learning activities
- An understanding of the current South African Higher Education regulatory framework and its impact on higher education and private colleges
Salary
go to method of application »
Job Purpose:
- To teach/lecture allocated modules. To engage and prepare students for assessments by tracking module pacers, identifying and supporting at risk students, managing general student administrative support, and developing assessments by engaging with the Central Academic Team. Assisting the Programme Coordinator in tracking and analysing of academic results to evaluate the performance of the module and to identify “at risk modules”.
Duties & Responsibilities:
- Deliver lectures and engage students based on module-specific requirements in line with module pacers.
- Manage resources including academic materials and liaising with the Information Centre.
- Update Learning Management System and provide feedback to students.
- Engage and prepare students for assessments, identify at risk students, and develop assessments in accordance with Central Academic Team briefings.
- Monitor student engagement as well as assessment submission with relevant escalation.
- Attend and participate in academic meetings across all faculties.
- Support Part-time Lecturers with faculty requirements.
- Reflect on, review, and analyse student module result.
- Offer academic support to the Programme Coordinator with results analysis and tracking of own modules to assess performance of modules and to identify at risk modules.
- Develop and design Teaching-Learning materials in support of module-specific outcomes.
- Assist with student registration and orientation as required.
- Assist with student registration and orientation as required.
- Research: Conduct scholarly disciplinary based or SOTL Research and deliver set research outputs according to institution / Brand’s research targets and contribute to the Brand’s Teaching-Learning practice; or
- Academic Professional Development: complete a set number of academic professional development interventions per academic cycle (one year) that contribute to the improvement of the Brand’s Teaching-Learning practice and personal professional academic status.
Minimum requirements:
- Bachelor of Education honours or Master's degree in Foundation phase teaching.
- 2 - 3 lecturing or formal tutoring experience
Key competencies:
- Knowledge and understanding of the South African higher education systems and regulatory framework.
- Knowledge and understanding of the Teaching and Learning theory and interventions.
- The ability to provide student support services.
- The ability to work with and learn more about digitalized academic platforms.
- The ability to cope with a frequently changing environment and to adapt to evolving situations.
- Ability to adhere to rules and strictly follow work regulations.
- Deadline orientated and can work well under pressure.
- Ability to manage time effectively.
Working Hours:
- Classes are scheduled between 08h00am until 17h00pm, Monday to Friday.
go to method of application »
Job Purpose:
- The purpose of the lecturer position involves the training and education of students; student consultations; the establishment of a knowledge base of the discipline through academic research & development and providing support to the Academic Development Consultants.
Duties & Responsibilities:
- Deliver lectures and engage students based on module-specific requirements in line with module pacers.
- Manage resources including academic materials and consulting with the Information Centre
- Update the learning management system and provide feedback to students.
- Engage and prepare students for assessments, identify at-risk students, and develop assessments by Central Academic Team briefings.
- Monitor student engagement as well as assessment submission with relevant escalation.
- Attend and participate in academic meetings across all faculties.
- Reflect on, review, and analyze student module results.
- Support the monitoring of at-risk students in modules assigned to lectures.
- Academic Professional Development: complete a set number of academic professional development interventions per academic cycle (one year) that contribute to the improvement of the Brand’s Teaching-Learning practice and personal professional academic status.
Minimum Requirements:
Qualifications
- Ideal: B.Ed. Honors
- Bachelor of Education Honors and the undergraduate qualification or postgraduate qualification must include a focus in Southern Sotho.
- The undergraduate qualification must include Southern Sotho as a major (up to third year level)
Experience
- Minimum 1-2 years teaching/lecturing / facilitation experience in the Intermediate Phase
- Teaching experience at a higher education level will be an added advantage
Key Competencies (Academic):
- Knowledge and understanding of the South African higher education systems and regulatory framework.
Knowledge and understanding of the Teaching and Learning theory and interventions.
- The ability to provide student support services.
- The ability to work with and learn more about digitalized academic platforms.
- The ability to cope with a frequently changing environment and to adapt to evolving situations.
- Ability to adhere to rules and strictly follow work regulations.
- Deadline orientated and can work well under pressure.
- Ability to manage time effectively.
Working Hours
- Classes are scheduled from 08h00am until 17h00pm, Monday to Friday. Your working hours will depend on the modules assigned to you according to the timetable.
Closing Date 14 August 2026
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Job Purpose:
- The role of a Lecturer is the delivery of training and education of students; student consultations; the establishment of a knowledge base of the discipline through academic research & development; whilst providing overall support to Academic department.
Duties & Responsibilities:
- Presenting content in a classroom environment (online or physical, as required)
- Arranging for consultations with students.
- Results analysis at a modular level.
- Marking assessments and providing constructive feedback
- Employing interventions for at-risk students.
Minimum Requirements:
Qualifications
- Masters degree in Psychology with Psychology up to year 4
Experience
- 1 to 3 years of industry-specific experience in area of specialisation
- 1 to 3 years lecturing experience.
Required Skills
- Teaching-Learning theory
- Assessment methods and processes
- Teaching-Learning interventions
- Holistic lecturer and student support services
Key Competencies (Academic):
- Knowledge and understanding of the South African higher education systems and regulatory framework.
Knowledge and understanding of the Teaching and Learning theory and interventions.
- The ability to provide student support services.
- The ability to work with and learn more about digitalized academic platforms.
- The ability to cope with a frequently changing environment and to adapt to evolving situations.
- Ability to adhere to rules and strictly follow work regulations.
- Deadline orientated and can work well under pressure.
- Ability to manage time effectively.
Key Competencies (Operations):
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
Working Hours (Full Time):
- Classes are scheduled from 08h00am until 17h00pm, Monday to Friday. Your working hours will depend on the modules allocated to you.
Salary:
go to method of application »
Job Purpose:
- The role of the Administrator is to coordinate, implement, provide support, and generally oversee the events and initiatives to enhance employee data capturing and other administrative duties. To manage assigned tasks through effective communication, liaison and service delivery.
Duties & Responsibilities:
General Administration
- Organising and storing paperwork and computer-based information.
- Booking conference and meeting room facilities.
- Scheduling and organizing meetings while also taking minutes.
- Updating and maintaining the employee database.
- Arranging training for staff members.
Human Resource Administration
- Complete the required data entry tasks.
- Update personnel files
- Prepare the requisite documentation for employees and management.
- Support HR projects and initiatives.
- Data entry of new hires to the company’s HR system.
- Ensure compliance with the regulatory framework regarding personnel documentation.
Minimum Requirements:
Qualifications
- Higher Certificates and Advanced National Vocational Certificate Level 5 (NQF Level 5) in Business Administration, Human Resources etc
Experience
- 2 -3 years HR Administration Experience
Key Competencies
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline-orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
Closing Date 31 July 2026
go to method of application »
Job Purpose:
- Direct management of academic delivery and overseeing the management of academic programmes under the supervision of the Principal and Academic Manager. The mandate includes managing the operational efficiency of the academic team and overseeing the student support function.
Duties and Responsibilities:
Academic Support
- Responsible for Academic Development and Performance Monitoring
- Lecturer and Programme Co-ordinators peer evaluation and reviews
- Faculty performance
- Monitoring effective use of Learn activities
- Structured/scheduled class visits to assess and review the delivery of quality teaching and learning
- Student evaluation of teaching (SET)
Teaching & Learning
Accountable for the delivery of Teaching and Learning, which will include
- Direct academic student engagement
- Student success rate – at a modular level
- Student support and development
- Teaching and Learning; in and out of the classroom
- Programme Coordination Committee meetings
- Contributes to programme improvements, both content and assessments
- Module/subject consultations
Management of resources
Responsible for recruitment of department and/or faculty-assigned resources, which will include
- Programme Coordinators
- Full-Time Lecturers
- Independent Contractors
- Tutors
To be informed and knowledgeable regarding the staff management of supporting teams, which include
- Academic Operations team (AOO, AOC, AOA & VP)
- Career Centre staff
- Student Wellness
- ICT staff
Management and leadership
Responsible for the management and leadership of department/faculty in respect of
- On-boarding of staff
- Creation and management of campus timetables
- Creation and promotion of academic culture on campus
- Result analysis and student support interventions/activities
- Implementation and collaboration of teaching and learning strategies and activities
To consult on issues regarding: -
- Academic and student support integration
- Coordination of student’s admission into programmes
Qualifications
Education:
- Honours in Information and Communications Technology; studying towards a Master's in IT added advantage
- Education Qualification
Work Experience:
- 3 years of tertiary education experience
- 2 years in Management
- An understanding of the current South African Higher Education regulatory framework and its impact on higher education and private colleges
Key Competencies
- Operational efficiency and ability to implement policies and procedures
- Commercial and business awareness
- Problem-solving skills and solutions driven
- Numeracy and sound technical skills
- Initiative
- Strong attention to detail
- Ability to balance the demands of work and personal commitments
- Ability to make quick but balanced decisions
- Manage a large and diverse team
Closing Date 31 August 2026
go to method of application »
Job Purpose:
- To teach/lecture allocated modules. To engage and prepare students for assessments by tracking module pacers, identifying and supporting at risk students, managing general student administrative support, and developing assessments by engaging with the Central Academic Team. Assisting the Programme Coordinator in tracking and analysing of academic results to evaluate the performance of the module and to identify “at risk modules”.
Key Performance Area:
Academic Support
- Academic Development and Performance Monitoring
Teaching & Learning Delivery
- Direct academic student engagement
- Continuous student support and development
- Teaching and learning in and out of the classroom
- Contributes to programme improvements (content and assessments)
Programme Coordination
- Accountable for coordination of students on-boarding
- Coordination of a programme and curriculum review
- Participate in material and assessment development
- Coordination of students’ admissions into programmes
- Coordination of student consultations
- Programme ownership and responsibility
Academic Management and Leadership
- Campus academic performance
- On boarding of all academic and student support staff
- Academic and student support integration
- Campus Timetables
- Creation and promotion of academic culture on campus
Management of resources
Responsible for recruitment and management of
- Full Time Lecturers
- Independent Contractors
Education
Qualifications
- Bachelor of Honours in Business Management
- Studying towards Masters in Commerce or Business Management is added advantage
Experience
- Minimum 2 years’ experience in Teaching and Learning
- Proven experience of Programme Co-ordination on a modular level
Key competencies:
- Knowledge and understanding of the South African higher education systems and regulatory framework.
- Knowledge and understanding of the Teaching and Learning theory and interventions.
- The ability to provide student support services.
- The ability to work with and learn more about digitalized academic platforms.
- The ability to cope with a frequently changing environment and to adapt to evolving situations.
- Ability to adhere to rules and strictly follow work regulations.
- Deadline orientated and can work well under pressure.
- Ability to manage time effectively.
Working Hours:
- Classes are scheduled between 08h00am until 17h00pm, Monday to Friday.
Closing Date 03 August 2026
go to method of application »
Job Purpose:
- To coordinate, implement, provide support, and generally oversee the events and initiatives to enhance and improve the overall student experience. To manage assigned programmes, lecturers, and students through effective communication, liaison, and service delivery.
Duties & Responsibilities:
Client Liaison & Communication
- Manage student queries via IIE RC assist as an agent.
- Resolve or assist with queries or requests on IIE RC Assist.
- Sustain relationships with external service providers.
- Escalate queries/requests within the campus communication.
- protocol and ensure effective information sharing/referral.
- Capture and update student notes on SIS
Academic Admissions and Delivery
- Attend and assist in departmental meetings.
- Process academic queries/requests to ensure timely feedback, i.e. intercampus transfers, academic credits, subject rewrites, special assignment requests, and results.
- Ensure admission criteria requirements are met
- Review Assessment Timetable in conjunction with Academic
- Operations Officers.
- Assist with physical exam scripts (courier and control for retrieval and marking
Academic Administration
- Manages the administration of student data on SIS.
- Manages deadlines for completion of data/spreadsheets for reports.
- Documents academic query/request processes and outcomes.
- Compiles graduation lists in conjunction with Academic Operations Officers.
- Assist campus management and National with graduation.
- Review assessment timetables in conjunction with the Academic Operations Officer.
- Allocate Lecturers and students to respective groups.
- Assist with students' and lecturers' orientation.
- Assist with student letters
- Assist the team during all Internal and external audits
- Complete all operational administration duties/tasks as delegated by Managers.
- Managed specific tasks as delegated by the manager
- Compliance – policy implementation
- Report deviations via academic query to the management.
- Give input on the annual policy review process.
Minimum Requirements:
Qualifications
- Degree/BTECH or Advanced Diploma (NQF Level 7)
Experience
- 2- 3 years of administration and customer services experience
Key Competencies:
- Knowledge and understanding of the South African higher education systems and regulatory framework.
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline-orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
Salary:
Closing Date 10 August 2026
Method of Application
Use the link(s) below to apply on company website.
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