Jobs at adidas Group

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:    

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Excellent customer service 
• Meeting sales goals 
• Selling to customer needs 
• People skills 
• High energy levels 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate  
• 2 - 4 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:  

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE: 

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate 
• 0 - 1 years of retail experience

go to method of application »

Purpose & Overall Relevance for the Organisation:

• Lead the management of local adidas owned social media properties as well internal and external communications pertaining to key brand and business developments.
• Create and share engaging content that delivers the adidas message to consumers.
• Prepare and execute responses to key pertinent discussions relating to the brand in an appropriate manner.

Role & Responsibilities:

• Develop and implement the social media content strategy according to the global, brand, commercial and category calendars.
• Shape and adhere to a consistent adidas tone-of-voice across all communication platforms and channels.
• Manage the EM South adidas community by directing the topics of conversation, responding to direct comms from customers and working with consumer servicing to resolve customer queries.
• Develop content and copy for reactive & proactive content moments.
• Consolidate and analyze cross-channel performance to present to stakeholders for continued improvement.
• Be the expert on all social media and community management related queries by adding value to stakeholders and adidas partner portfolios.
• Own and manage related tech platforms and the relationships with key tech providers.
• Partner with internal teams such as business units, PR, digital and media teams to achieve business goals through end-to-end campaign planning and execution across social media.
• Explore opportunities to develop and/or contribute to PR statements regarding key brand topics.
• Support the Newsroom Head Office team – PR, Asset Publishing, Analytics – to maximize the publishing mix for all campaigns across owned and earned channels.
• Explore opportunities to amplify key EMS business developments through internal digital channels including Yammer, web and mailers.
• Identify platform trends and consumer behavior and feed the insight back into the wider team.

KPIs

• Engagement rate across all content posted on brand social handles.
• Increase in overall followers on the social brand media handles.
• Collaboration with key accounts and partners on social posts.
• A key focus on increasing the amount of women led content posted.
• Execution excellence in managing page and delivering OTIF on campaign content.
• Timely execution & planning of social media plan for all campaigns & activations.

Key Relationships:

• EM South Brand team
• EM South DA team
• EM South Omni Channel Team
• EM Newsroom team

Knowledge, Skills and Abilities:

• Good understanding of the creative thinking and development process.
• Excellent interpersonal / communication skills.
• Outstanding grasp of the English language- ability to articulate clearly and sensitively
• Naturally curious and motivated by the ever-changing world of digital.
• Strong understanding of social media trends across sport and lifestyle.
• Ability to work across multiple functions with exemplary cross-functional collaboration, resourcefulness and influencing skills.
• Ability to operate independently and efficiently to manage multiple tasks.

Requisite Education and Experience / Minimum Qualifications:

• Bachelor’s degree required, with relevant digital marketing experience (agency or client side).
• 5 – 7 years working experience in Social Media and community management.
• Understanding of the full marketing mix (advertising, events, sponsorship, retail) with focused expertise in social media and community management.
• Advanced experience with all major social media networks: Facebook / Instagram, Google / YouTube, Snapchat etc.