Jobs at Air Liquide

The Clinical Sales Consultant is accountable for managing customer relationships to ensure customers receive value and Return on Investment from VitalAire products and services. Recognizing opportunities for cross-selling and up-selling through regular contact, including face to face visits, and monitoring of Customer needs.

• Identifying opportunities and setting up meetings with other divisions and/ or stakeholders in current customer accounts. To educate and inform the doctors about VitalAire services, products and equipment. To manage target areas and arrange appointments.
• Organise group training with doctors and nursing staff and administration regarding marketing and sales documentation.
• Monitoring of customer performance and report back to the prescribing doctors to create interest in the product and ensure sales
• Manage own territory, ability to travel country trips and monitor and research development and changes in assigned territories.
• Engage in continuous learnings to exhibit a thorough understanding of VA products and solutions.
• Resolve complaints about products & services and provide after sales follow up to ensure excellent standard of service.
• Acting as a strategic advisor to all appropriate stakeholders within a customer account through continued research and detailed analysis to understand and anticipate customer needs.
• Following up and monitoring customer queries and complaints through effective interdepartmental communication to ensure timeous resolution. Establishing open communication channels between the customer and relevant departments within VA to ensure customer satisfaction.
• Prospecting on a consistent basis through cold calling, customer referrals and networking to obtain appointments with appropriate stakeholders
• Conducting effective preparation for appointments and engaging in continuous research on  customer needs and options, current market position, Industry opportunities and challenges.
• Setting-up meetings with prospective customers to diagnose needs, create value and present solution offerings.
• Contributing to monthly sales related reports and tracking sales performance against targets.
• Engaging in consistent research to build a thorough knowledge and understanding of territory, current industry, market and competitor trends and developments.

Educational requirements

• Sales and Marketing Degree/Diploma
• Matric (Senior Certificate)

Experience

• 3 to 4 years previous sales experience in medical field
• Valid driver's license

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The Requisitioning Spot Buyer (RSB) within the ALLISA & ALLI organization acts as an interface between suppliers and relevant departments on purchasing processes and activities. The incumbent is responsible for the deployment of the category strategies, in accordance with the ALLISA Category Framework, by sourcing, negotiating and buying goods, materials and services to ensure that ALLISA’s operational requirements and business standards are met.

• Purchase Request Handling.  Analyze purchase requisitions, acknowledge purchase requisitions and inform requesters on the lead team.  
• Non-Strategic / Low Value Spot Buy Management.  Ensure the execution of the daily spot buy process, inclusive of negotiation and supplier selection for non strategic purchases, in accordance with defined guidelines, defined strategies and instructions from the category managers/specialists. Launch RFQ to suppliers, create, place and follow-up on purchase orders. Ensure timely delivery through regular communication with suppliers. 
• Purchase Order Management.  Create, place and follow-up on purchase orders. Inform requesters on the Purchase Order status and expected delivery time and date.  Inform Category Managers, Sourcing Specialists, Buyers and Project Procurement Managers on delivery status issues and litigation with suppliers.   
• Procurement Automation Support.  Identify opportunities to increase catalog and contract coverage, build new procurement catalogs for recurring purchases or other purchases that are applicable and communicate with peers on the update of new procurement catalogs.  
• Cost Management and Reporting.  Identify on-going savings opportunities, inclusive of bundling, and inform requisitioning and category managers accordingly.  Ensure optimal cost management in the limit of category (select best offer and negotiate). Report to the Country Head of Procurement on savings and service levels achieved. Arrange and attend period activity meetings with Category Managers and local Procurement Management to discuss spot buys reduction opportunities. 

Stakeholder Management.   Ensure sound stakeholder relationship management by acting as a central point of communication for all requester Procurement - related queries.

Educational requirements

• Bachelor in Engineering OR equivalent procurement professional qualification, e.g. CIPS

Experience

• A minimum of  three (5 - 7) years experience in Procurement, Sales, Admin and Customer Support 

Knowledge and Know-how specific to the job

• Must have a strong knowledge and understanding of Project Management methodology and principles
• Must have a strong knowledge and understanding of Procurement organization, processes and tools and  Performance and Process Management
• Must have a strong knowledge and understanding of Negotiations and Contract Management
• Must have a sound knowledge and understanding of ERP Procurement solutions, Navision and Google suite of products  

COMPETENCIES

• Business, Service and Customer-orientated
• Influential Leadership skills
• Drives accountability and high performance
• Analytical thinking and the ability to prioritize
• Ability to adapt to different situations, to prioritize and to multitask
• Ability to coach and to transfer knowledge to others.
• Takes or initiates action to address an issue or prevent a problem in a timely manner
• Remains calm and efficient in conflict or crisis situations, resolves problems efficiently
• Ability to engage people through communication and to develop long-term relationships of trust with all stakeholders
• Fluent in English (French is advantageous)

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The Store/ Warehouse assistant within the ALLISA organisation is responsible for ensuring inventory is processed, organized, and stored. The warehouse/store assistant will also package, scan, and prepare orders for delivery. The ideal candidate is comfortable working on their feet, focused on meeting quotas, and experienced in inventory software and databases.

• Receiving, checking, recording, organising and storing stock as it is received.
• Taking inventories of stock and products, ensuring that they are safely and properly stored.
• Dispatching and loading goods out of the warehouse for delivery.
• Move inventory and materials across facilities.
• Process inventory for delivery.
• Sort, organize and store inventory in the proper location.
• Package items and label correctly.
• Scan delivered items and ensure quality.
• Report damaged or missing inventory to supervisors.
• Check stock for damages and ensure quantities match the delivery note.
• Assist with loading of Stock on approved stock requests
• Accurate monthly stock take
• Ensure warehouse is neat and tidy at all times Assists with monthly and yearly stock takes.
• To maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others.
• Transport Inventory to the different ALLISA store locations.
• Ability to Drive 

Minimum level of education: Grade

• 12 /N4 (Matric)
• Must have a drivers licence