Latest Jobs at merSETA

Purpose:

• The position is responsible for providing effective, efficient, and comprehensive administration, secretarial and support service to the regional office central liaison, regional stakeholders, and managers to ensure that training and development initiatives in the regions are appropriately facilitated.

Key Responsibilities
The ideal candidate should be able to fulfill and perform the following key accountabilities and responsibilities:

• Sound, effective, and efficient administration of all records and information including to enable easy accessibility, accuracy, and comprehensiveness of information.
• Professionally attend, handle and response to all Stakeholder queries ensuring amiable and timeous resolution
• Completing Learner Registrations accurately and timeously ensuring all required information is captured accurately and according to procedure all information required is attached and saved for easy accessibility
• Efficiently and effectively perform secretarial duties to support sound regional administration
• Advise and support stakeholders on processes, procedures, and information relating to skills development issues
• Ensure the execution of project initiatives including ad-hoc projects, providing regional assistance to all merSETA, projects
• Maintain efficient office management processes aligned with secretarial best practices, involving record-keeping systems, correspondence, communication, and payment requisitionsAccurate capturing of information on the system, ensuring the database is kept up to date
• Efficiently and effectively generate reports as required to assist the office in achieving its targets ensuring accuracy of information
• Effectively and timeously administer all aspects of the suspension process for Apprentices and Learners
• Continuously track, monitor, and measure individual performance against set standards and performance targets

Qualifications and Experience
A 3-year Diploma (NQF Level 6) in one of the following fields—or an equivalent NQF Level 6 qualification that matches a 3-year Diploma in these areas:

• Business Administration
• Office Administration
• Commerce
• Project Management
• Training and Development
• 1 year experience in Administration and Customer Relations in a SETA environment

Knowledge and Skills

• Problem-Solving Skills
• Customer Service Orientation
• Technical Skill and Competence
• Attention to Detail Skills
• Collaboration skills
• Communication Skills
• Computer literacy with solid knowledge of MS Word, Excel, Outlook, and Database
• Knowledge and understanding of Skill Development Legislation

Deadline:10th March,2026

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Purpose:

• To facilitate and implement the merSETA Client Services strategy to ensure that a high level of client satisfaction is achieved, as well as to increase and improve the level of training and access to training in order to promote skills development and to redress imbalances.

Key Responsibilities
The ideal candidate should be able to fulfill and perform the following key responsibilities:

• Guide and support companies to develop, implement and monitor mandatory grants.
• Support enterprises to comply with merSETA quality assurance and workplace approval policy to meet SAQA requirements.
• Manage, promote, and support participation in training partnerships and learning interventions according to set and agreed regional and individual targets.
• Monitor all learning interventions to ensure continuous progress, guide and support employers where gaps have been identified.
• Promote and support participation in merSETA project initiatives and services.
• Plan and manage moderation of trade testing and assessments from time to time.
• Support capacity building initiatives.
• Compile reports
• Identify support and market in the development of best practice kits and packs, sustainable community-based programmes including rural and farm areas, as well as providers where there is need.
• Assist companies in all categories to claim mandatory grants.
• Identify suitable companies to participate in discretionary grants as per prescribed criteria including but not limited to recommendation of discretionary grant funding and implementation of MoA’s.

Qualifications and Experience
A 3-year Diploma (NQF Level 6) in one of the following fields—or an equivalent NQF Level 6 qualification that matches a 3-year Diploma in these areas:

• Engineering Studies
• Business Studies
• Administration
• Project Management
• Human Resources
• Development/Training
• ODETD (Occupational Directed Education, Training and Development Practices) or related field
• 4 years exposure in client liaison environment and be competent in any technical field related to manufacturing and engineering sector

Advantageous

• A Bachelor's Degree (NQF Level 7) in one of the following fields—or an equivalent NQF
• Level 7 qualification that matches a Bachelor's Degree in these areas:
• Engineering Studies
• Business Studies
• Administration
• Project Management
• Human Resources
• Development/Training
• ODETD (Occupational Directed Education, Training and Development
• Practices) or related field
• Qualified Artisan
• 5 years’ experience in a client liaison and technical environment with a solid direct training experience will be an advantage

Knowledge and Skills

• Collaboration and project management skills
• Relationship Management
• Computer Literacy
• Attention to detail and High level of accuracy
• Knowledge of industry
• Ability to compile reports, presentation skills and problem-solving skills
• High level of verbal and written communication skills
• Knowledge of the Skills Development and related legislation
• A valid driver’s license

Deadline:10th March,2026

go to method of application »

Purpose:

• The position is responsible for providing effective, efficient, and comprehensive administration, secretarial and support service to the regional office central liaison, regional stakeholders, and managers to ensure that training and development initiatives in the regions are appropriately facilitated.

Key Responsibilities
The ideal candidate should be able to fulfill and perform the following key accountabilities and responsibilities:

• Sound, effective, and efficient administration of all records and information including to enable easy accessibility, accuracy, and comprehensiveness of information.
• Professionally attend, handle and response to all Stakeholder queries ensuring amiable and timeous resolution
• Completing Learner Registrations accurately and timeously ensuring all required information is captured accurately and according to procedure all information required is attached and saved for easy accessibility
• Efficiently and effectively perform secretarial duties to support sound regional administration
• Advise and support stakeholders on processes, procedures, and information relating to skills development issues
• Ensure the execution of project initiatives including ad-hoc projects, providing regional assistance to all merSETA, projects
• Maintain efficient office management processes aligned with secretarial best practices, involving record-keeping systems, correspondence, communication, and payment requisitions
• Accurate capturing of information on the system, ensuring the database is kept up to date
• Efficiently and effectively generate reports as required to assist the office in achieving its targets ensuring accuracy of information
• Effectively and timeously administer all aspects of the suspension process for Apprentices and Learners
• Continuously track, monitor, and measure individual performance against set standards and performance targets

Qualifications and Experience
A 3-year Diploma (NQF Level 6) in one of the following fields—or an equivalent NQF Level 6 qualification that matches a 3-year Diploma in these areas:

• Business Administration
• Office Administration
• Commerce
• Project Management
• Training and Development
• 1 year experience in Client Services Administration within a SETA environment
• Prior familiarity with SETA systems and processes

 Advantageous
A Bachelor's Degree (NQF Level 7) in one of the following fields or an equivalent NQF Level 7 qualification that matches a Bachelor's Degree in these areas:

• Business Administration
• Office Administration
• Commerce
• Project Management
• Training and Development
• 1 or more years’ experience in Client Services Administration within merSETA

Knowledge and Skills

• Problem-Solving Skills
• Customer Service Orientation
• Technical Skill and Competence
• Attention to Detail Skills
• Collaboration skills
• Communication Skills
• Computer literacy with solid knowledge of MS Word, Excel, Outlook, and Database
• Knowledge and understanding of Skill Development Legislation

Deadline:6th March,2026