Jobs at Amazon Web Services

Description

• At Amazon Web Services (AWS), we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Are you ready to embrace the challenge? Come build the future with us.
• This is a unique opportunity to work in some of the most cutting-edge data centers in the world. Amazon data centers are large-scale, high-density facilities where you will help change the face of cloud technology in the region — and your work will directly impact millions of customers.
• This internship is designed as a potential pathway to full-time employment. Interns who demonstrate strong performance throughout their internship may be considered for a full-time Data Center Technician position, subject to available roles and business needs.

Who Should Apply

We welcome applications from:

• Students who have completed — or due to complete before the internship end date — a higher education qualification (National Qualifications Framework level 4 to 6) or a Bachelor's degree in a relevant technical field such as Information Technology, Computer Hardware Repair, or similar
• Important — Site Location & Commuting: This role is based at a data center facility in a remote location with no public transportation access. A valid driving license and access to personal transportation are required to commute to the site daily. Please consider this before applying.

About the Role

• As a Data Center Technician Intern, you will work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center's computer and network infrastructure. This position involves hardware and network diagnostics followed by physical repair.
• You will be exposed to both independent work and team-based collaboration. Prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.

What You Will Do

• You will provide our internal teams with infrastructure-related support, resolving tickets related to hardware (motherboards, Random Access Memory, Central Processing Units, Graphics Processing Units, and more) and networking (link-down events, optics replacements, switch replacements, and more).
• In addition to hardware and network repair, you will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data center environment.

Your day-to-day duties include:

• Troubleshooting server hardware alongside experienced AWS technicians
• Meeting Service Level Agreements (SLAs) against assigned trouble tickets
• Shadowing AWS technicians during network troubleshooting to build your diagnostic skills
• Replacing media (Solid State Drives and Hard Disk Drives) in accordance with AWS Data Tech guidance
• Performing regular server hardware repairs (drives, motherboards, and other components) under the guidance of experienced technicians
• Interacting with third-party vendors and contractors working on site
• A day in the life: Watch a day in the life of a Data Center Technician

Internship Structure

• Amazon internships are full-time (40 hours per week) for six consecutive months, starting in March/April 2027. This position requires the intern to report to work on site daily. Intern schedules are typically day schedules, Monday through Friday.
• Please note that a full-time Data Center Technician position could involve day, evening, or weekend shifts and on-call rotations. Candidates should be willing and able to commit to shift work upon transitioning to a full-time position.
• Amazon does not sponsor immigration for this role.
• South Africa Employment Equity Requirements
• In line with applicable legislation, preference will be given to eligible applicants from designated groups (that is, Black people (used as a collective term for Africans, Colored, Indians and Chinese) women, and persons with disabilities who are citizens of South Africa). Appointments will be made on merit and in accordance with organizational requirements).
• Be a South African citizen with a valid Identity Document
• Unemployed before joining the internship program.
• Age requirement: below 35 years
• Must have completed a higher education qualification in a related field (Minimum NQF level 4-6 qualification)
• Qualification must be from an accredited institution of higher education

Diverse Experiences

• AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed below, we encourage you to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let that stop you from applying.

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Description

• Join our team of innovative Software Engineers and build the next generation service platforms for AWS, EC2 and our customers. These services are key components of the Amazon Elastic Compute Cloud (EC2) web service.
• Our platform handles a significant load of Internet traffic generated by internal and external customers that build their solutions on EC2. On any given day we use Java, Kotlin, Typescript, Python, Ruby, Go and C++ as well as various Native AWS services and Amazon-internal tools. We don't expect you to be an expert in, or know all these technologies, but we do expect you to have strong programming fundamentals and be excited to learn about these technologies.
• Our team invents, designs and builds software that is stable, scalable and performant. We write and support code that is easy to understand with solutions that are pragmatic. We keep a high bar in code reviews to ensure high quality code.
• Engineers in our teams have great ownership, a drive to innovate and aim to have resounding impact in whatever we build.
• As a member of this team, you will own and contribute to the development of quality designs & solutions, solving complex problems. You are able to operate with limited guidance and take a long term view of your team’s services and how they fit into the broader architecture. The services that your team own are used by many teams and you will have opportunities to work and influence engineers and teams outside of your own team to build out EC2 architecture that supports Amazon scale business needs.
• We follow a DevOps model and we assign projects and tasks based on what will help each team member develop into a more well rounded engineer that will enable them to take on more complex tasks in the future. This position includes on-call duties which is on rotation with the rest of the team. Our team values work-life balance.
• As an Amazonian, you will enjoy interacting with some of the most talented engineers in our industry through breakfast talks and demos, internal communities and extensive training material that spans all aspects of our business.
• We are looking for a new teammate who is enthusiastic, curious, empathic, motivated and reliable. The development opportunities are plentiful and we're only just starting to scratch the surface. If this sounds intriguing to you, then come build with us.

Utility Computing (UC)

• AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry.
• As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.

About the team

• Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship.
• Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

Diverse Experiences

• AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

About AWS

• Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Work/Life Balance

• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship & Career Growth

• We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience programming with at least one software programming language

Preferred Qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

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Description

• The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients.
• You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.
• Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
• Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.
• You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences.
• As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation
• The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives.
• Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

As an experienced technology program/project manager, you will be responsible for:

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards

About the team

• Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
• Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) conferences, inspire us to never stop embracing our uniqueness.
• Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Experience working as a Scrum Master or Product Owner across multiple cross-functional teams
• Experience in leading the delivery of IT projects with external customers or equivalent
• Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects
• Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
• Bachelor's degree or equivalent

Preferred Qualifications

• project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
• AWS certification
• Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
• Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent