DCO Tech Intern at Amazon Web Services

Description

• At Amazon Web Services (AWS), we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Are you ready to embrace the challenge? Come build the future with us.
• This is a unique opportunity to work in some of the most cutting-edge data centers in the world. Amazon data centers are large-scale, high-density facilities where you will help change the face of cloud technology in the region — and your work will directly impact millions of customers.
• This internship is designed as a potential pathway to full-time employment. Interns who demonstrate strong performance throughout their internship may be considered for a full-time Data Center Technician position, subject to available roles and business needs.

Who Should Apply

We welcome applications from:

• Students who have completed — or due to complete before the internship end date — a higher education qualification (National Qualifications Framework level 4 to 6) or a Bachelor's degree in a relevant technical field such as Information Technology, Computer Hardware Repair, or similar
• Important — Site Location & Commuting: This role is based at a data center facility in a remote location with no public transportation access. A valid driving license and access to personal transportation are required to commute to the site daily. Please consider this before applying.

About the Role

• As a Data Center Technician Intern, you will work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center's computer and network infrastructure. This position involves hardware and network diagnostics followed by physical repair.
• You will be exposed to both independent work and team-based collaboration. Prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.

What You Will Do

• You will provide our internal teams with infrastructure-related support, resolving tickets related to hardware (motherboards, Random Access Memory, Central Processing Units, Graphics Processing Units, and more) and networking (link-down events, optics replacements, switch replacements, and more).
• In addition to hardware and network repair, you will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data center environment.

Your day-to-day duties include:

• Troubleshooting server hardware alongside experienced AWS technicians
• Meeting Service Level Agreements (SLAs) against assigned trouble tickets
• Shadowing AWS technicians during network troubleshooting to build your diagnostic skills
• Replacing media (Solid State Drives and Hard Disk Drives) in accordance with AWS Data Tech guidance
• Performing regular server hardware repairs (drives, motherboards, and other components) under the guidance of experienced technicians
• Interacting with third-party vendors and contractors working on site
• A day in the life: Watch a day in the life of a Data Center Technician

Internship Structure

• Amazon internships are full-time (40 hours per week) for six consecutive months, starting in March/April 2027. This position requires the intern to report to work on site daily. Intern schedules are typically day schedules, Monday through Friday.
• Please note that a full-time Data Center Technician position could involve day, evening, or weekend shifts and on-call rotations. Candidates should be willing and able to commit to shift work upon transitioning to a full-time position.
• Amazon does not sponsor immigration for this role.
• South Africa Employment Equity Requirements
• In line with applicable legislation, preference will be given to eligible applicants from designated groups (that is, Black people (used as a collective term for Africans, Colored, Indians and Chinese) women, and persons with disabilities who are citizens of South Africa). Appointments will be made on merit and in accordance with organizational requirements).
• Be a South African citizen with a valid Identity Document
• Unemployed before joining the internship program.
• Age requirement: below 35 years
• Must have completed a higher education qualification in a related field (Minimum NQF level 4-6 qualification)
• Qualification must be from an accredited institution of higher education

Diverse Experiences

• AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed below, we encourage you to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let that stop you from applying.