Jobs at Aramex South Africa

Purpose of the Job

• The Business Improvement and Efficiency Executive is responsible for identifying opportunities for process improvement and operational efficiency within Aramex. This role focuses on analyzing business processes, implementing best practices, and driving initiatives that enhance productivity, reduce costs, and improve overall service delivery.

Job Description

• Analyze current business processes and workflows to identify inefficiencies and areas for improvement.
• Develop and implement process improvement initiatives aimed at enhancing operational efficiency and productivity.
• Collaborate with cross-functional teams to design and execute improvement projects that align with business objectives.
• Conduct data analysis to measure the effectiveness of improvement initiatives and track performance metrics.
• Facilitate workshops and training sessions to promote a culture of continuous improvement within the organization.
• Research and implement best practices from industry leaders to drive innovation and operational excellence.
• Monitor industry trends and emerging technologies to identify opportunities for process optimization.
• Prepare and present reports on project progress, performance metrics, and recommendations to management and stakeholders.
• Work closely with the quality assurance team to ensure compliance with regulatory standards and internal policies.
• Support change management efforts by communicating improvements and engaging stakeholders throughout the organization.

Job Requirements - Experience and Education
Education:

• Bachelor’s degree with honours in one of the following fields: Business Analytics; Data Analytics; Supply Chain Management; or Industrial Engineering.

Experience:

• 0-2 years of experience in business improvement, process optimization, or operations management, preferably within the logistics or supply chain industry.
• Experience with Lean, Six Sigma, or other process improvement methodologies is a plus.

Additional Requirements:

• Valid drivers' licence and own transportation is non-negotiable.

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Purpose of the Job

• This position offers an exciting opportunity to work with one of South Africa’s leading retail brands, coordinating high-profile projects and partnerships that directly impact customer experience and brand visibility.

Job Description

• Act as the primary liaison between Aramex, Checkers/Shoprite/Pingo, and their partner suppliers, ensuring seamless communication and delivery of all project rollouts.
• Manage the end-to-end logistical coordination of campaigns and brand collaborations, from project scoping through to final delivery.
• Develop and maintain detailed rollout plans, including timelines, dependencies, milestones, and progress tracking.
• Work closely with Operations, Linehaul, Customer Service, and Warehousing teams to ensure smooth execution of all logistics components.
• Manage all client communications, ensuring expectations are clearly set and deliverables are met.
• Build and maintain strong, trust-based relationships with key stakeholders across all parties.
• Proactively identify and address potential risks, delays, or challenges that could impact project delivery.
• Prepare and distribute daily and weekly tracking reports for internal and external stakeholders.
• Manage the capturing, reconciliation, and reporting of PODs, ensuring full accuracy and visibility.
• Coordinate with the Commercial Team Leader, Regional Commercial Manager and Divisional Chief Executive on client requirements, rate queries, and project-specific costing where necessary.
• Maintain accurate data and communication logs within Salesforce and other reporting systems.
• Continuously seek opportunities to improve processes, enhance efficiency, and strengthen client satisfaction.

Job Requirements - Experience and Education

• Matric (Grade 12) qualification essential.
• Minimum 2–3 years’ experience in project coordination, client service, or operations within the logistics, FMCG, or retail industry.
• Proven experience managing multiple stakeholders and delivering time-sensitive projects.
• Strong understanding of end-to-end supply chain processes (collections, linehaul, warehousing, and last-mile delivery).
• Advanced proficiency in Microsoft Excel and project tracking tools; Salesforce experience advantageous.
• Excellent written and verbal communication skills.
• Must have a valid Code 08 driver’s license and own reliable transport.

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Purpose of the Job
Operations Supervisor - Nightsht 

• Monitoring Express and domestic operation to ensure effective and efficient work flow in line with the standards procedures and policies

Job Description

• Manage the operational excellence of the Pretoria Operations.
• Deliver sustainable cost benefits to the business.
• Ensure that all operational aspects are managed in accordance with company requirements
• Manage and deliver projects within time and budget when required.
• Interact with Sales and create a pro-active working relationship to enable us to deliver world class service.
• Manage the operations and any other tasks required to meet company requirements
• Implement and meet agreed KPI’s.
• Develop a culture of pride and excellence in your area of responsibility.
• Ensure that agent SLA’s are met and enforced.
• Manage all assets under your control correctly.
• Effective and efficient management of collections and deliveries
• Compile Route Optimization reports as well as SLA reports
• Problem identification, analysis and implementation of solutions
• Ensuring that the disciplinary code and procedures of Aramex are consistently and fairly applied to all levels of staff in cases of misconduct.
• Monitoring and ensuring the safety and security of staff

Job Requirements - Experience and Education

• Matric (Grade 12)
• Tertiary qualification in Logistics is advantageous
• MS Office applications (Word, Excel, PowerPoint & Outlook) and Power BI would be advantageous
• Must have at least 5 years’ experience in Domestic courier operations
• Must have minimum 2 years experience managing a team
• Valid Code 10 Driver’s license and a valid Public Driver’s Permit (PDP)

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Purpose of the Job

• Handling delivery and pickup consignments in a safe, professional manner according to company service standards to achieve the highest level of customer satisfaction through coordinating with the dispatcher and the express / domestic operations Team Leader / Supervisor

Job Description
Key Responsibilities

• Daily monitoring of all high profile accounts
• Daily capturing of POD’s and reconciliation of POD’s
• Resolving of queries
• Compiling reports on a daily basis
• Tracking reports to be sent to clients on a daily basis
• Physical work involved (loading of boxes etc.)
• Daily running of both the Operational and Admin responsibilities of the In-house site
• Manage and assist with all queries related to your client’s consignments, following up with the Aramex office, and also the appointed Accounts Manager
• Ensuring that staff follow the Disciplinary Rules and Guidelines of Aramex as published in the employee handbook
• Daily liaison with Operations is absolutely critical in the smooth running of an In-house operation, thus commitment to communicating daily with them, will ensure that the Service to the client is delivered

Job Requirements - Experience and Education

• Matric (Grade 12)
• Must have a valid Code 08 Driverfs licence (Code 10 advantageous)
• Must have at least 1 yearsf experience in the Logistics Industry
• Local knowledge of areas and neighbourhood
• Knowledge of e-mail etiquette (written communication)
• Computer literacy is essential
• Own reliable transport is required