Jobs at Ares Holdings

Responsibilities:

Sales & Business Development 

• Set & communicate daily sales targets to everyone on the team including casuals
• Focus the team on delivering excellent customer service
• Create relationships with GPs, podiatrists, schools, clubs & gyms in the area to generate sales
• Grow customer data base and communicate offers regularly

 Team Management

• Build a team environment through daily team meetings and providing regular feedback
• Lead and motivate the store team to maximize sales and provide exceptional customer service in line with Birkenstock standards
• Master the feedback process & provide monthly feedback to all team members
• Develop the team through weekly Customer Service, Loss Prevention, Podiatry and Sales training.
• Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
• Manage the appraisal process for all team members
• Manage the induction process
• Complete rosters and adhere to the staffing template
• Minimize and control staff costs and store controllable expenses (e.g. discounts given, petty cash, stationery, phone, cleaning etc.) through proactive and effective management.
• Complete weekly time sheets, allocate tasks to rostered staff & coordinate lunch breaks

Inventory

• Complete OTB process weekly and order the relevant product to optimise stock levels
• Maintain inventory at target levels for all categories & price points every week
• Minimise shrinkage & maintain accurate stock records in the POS system
• Complete quarterly stock counts
• Run daily negative stock report and request relevant adjustments
• Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
• Ensure storeroom is maintained to Birkenstock standards
• Run daily inventory reports

Daily Operations

• Oversee the administrative processes at store level and ensure compliance with all policies and standards with respect to the handling of cash, stock control, POS, visual merchandising, security and operational health and safety
• Ensure visual merchandising of the stock and windows complies Birkenstock standards
• Open and close the store
• Reconcile cash to end of day tender report and prepare banking.
• Bank takings.

Month End

• Prepare month end reports.

Individual Attributes:

• Outgoing determined self-starter
• Retail management experience preferably at a national retail chain
• Demonstrated ability to achieve sales budgets
• Proven people management and leadership shills
• Excels at coaching, driving and developing a team
• Extensive stock management experience
• Proven merchandising skills.
• Excellent attention to detail.

Requirements:

• Grade 12 or equivalent
• 1 – 2 years management experience
• 3 – 4 years retail experience
• Sports knowledge advantageous

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KEY RESPONSIBILITIES:

Data Capturing and Reconciliation         

• Reconciling point-of-sale income to bank account receipts and CIT reports per store
• Capture all cashbook receipts.

 Debtors Management

• Reconciling point-of-sale income to bank account receipts and CIT reports per store
• Resolving store queries
• Capture all cashbook receipts.
• Manage all Credit Applications – ensure Credit application is completed in full of all supporting documentation.
• Apply for credit insurance for all debtors.
• Resolve debtors’ queries.
• Verify and follow up on invoices, statements, and payments.
• Send monthly statements to all debtors.
• Send weekly age analysis with comments to Business heads, finance heads, agents, sales heads, customer service teams.
• Communicate any problems with debtors to the Debtors Manager.

General             

• Resolve store queries.
• Ensure accurate capturing, communication, data capturing and reconciliation.
• Communicate any problems with debtors to the Debtors Manager

Administration

• Filing
• General office administration

Requirements

• Grade 12 or equivalent 
• Certificate or Diploma in Bookkeeping
• Min 2 years’ experience in creditors and debtors reconciliations and accounts
• Experience in point of sale reconciliations would be advantageous
• Sound knowledge of general ledger accounting and allocations
• Proficient skills in Microsoft applications, especially Word and Excel
• Minimum 2 years’ working experience on a well-known accounting package (SAP Business One will be highly advantageous)
• Accounting experience
• Strong numerical skills
• Analytical
• Ability to cope with pressure and deadlines in a fast moving environment
• Honest
• Self-starter
• Good time management skills
• Persistent
• Flexible
• Team Player
• Strong communication skills (verbal, written and oral)
• Ability to work independently as well as in a team
• High detail orientation
• Deadline driven

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Responsibilities:

• Customer Service & Sales
• Acknowledge every customer within 30 seconds
• Deliver excellent customer service to every customer
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
• Close the sale & secure add on sales
• Monitor your daily sales against your individual budget every few hours.

Inventory

• Replenish footwear, apparel, and accessories from the storeroom daily
• Minimizing shrinkage by zoning the store, acknowledge customers, and following the store changing room policy
• Ensure stock entries in the POS systems are accurate
• Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders.

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
• Assist the manager with open and closing the store.

Training

• Your training is your responsibility
• Ensure you are allocated a buddy initially & that you learn from them
• You must attend quarterly training sessions & complete the assessments
• Ensure you receive monthly feedback from your manager
• Set up a monthly meeting with your store manager to discuss your progress through the Hey Dude rookie pack
• These are essential as they will determine your eligibility for promotions

Merchandising

• Observe the store & maintain stock presentation in accordance with the store standards
• Ensure sizes are replenished
• Assist the team to change the windows/ Mannequin’s fortnightly
• Ensure POS materials are stored in the area to avoid damage.

Requirements

• Grade 12 or Equivalent
• 1 year of customers services experience minimum
• Crocs product knowledge advantageous
• Able to work flexible shifts