Jobs at Beekman Group

Key Performance Areas:

• Plan, set up, promote, facilitate and arrange Children’s, Adults and family entertainment, games and activities
• To facilitate and arrange all and any entertainment and promotional activities & events
• M.C events
• Handle all guest queries including information on promotions, functions, events, and general questions about the Resort
• Communicate all necessary and correct information in a professional manner
• Record and communicate all guests comments & complaints
• To be pro-active and use initiative with customer service and complaints
• Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area and especially with regard to all guest entertainment facilities & equipment
• Up sell all Resort areas
• Promote brand to business, events, communities, schools, charity and other
• Participate in Social Responsibility Activities
• Set-up and lead entertainment events
• Planning of new entertainment programmes
• Assist the Resort Manager with any entertainment & promotional activities
• Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
• Responsible for and to ensure that pleasant, friendly and helpful behaviour is maintained at all times
• Have a thorough knowledge of all facilities and services offered by the Resort
• To provide courteous and efficient service to all guests
• To maintain, at all times the highest standard of appearance and skills, according to Company Policy
• To ensure a professional image at all times
• To attend and be attentive to training as and when required
• To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures

Minimum Qualifications and Experience

• Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
• Leading kids and family games and activities
• Public speaking
• Computer literacy and Audio visual expertise
• Crisis management
• Safety and security act (O.H.S.A)
• First Aid
• Valid Drivers Licence

Key Competencies and Personal Attributes

• High energy levels
• A passion for working with the public & particularly children
• Prepared to work outside of normal office hours
• Work on public holidays and weekends
• Work during high season periods
• Work within a multi-cultural environment
• Work with multi genders
• Flexibility & Patience

Qualifications:

• Matric or Grade 12 (Compulsory)
• Child minding (Advantage)

go to method of application »

• The role of the Business Process and Systems Administrator is to provide administrative support to the Business in process mapping, automation projects, software system coordination and administrative functions for the Beekman Group of companies.
• These include daily administrative tasks related to the various Operating Software Systems, reporting, User Management and maintenance, the coordination of updates and employee training in collaboration with the Training and Development Department to enable users to operate the system. It requires engagement with relevant stakeholders to understand how and for what the systems are used, and providing the support to keep the systems functioning with as little disruption to the Operations as possible.

Key Performance Areas:

• In-depth understanding of the software programmes as they are being applied in the various departments throughout the organisation
• Build and Manage systems vendor relationships to maintain functioning of Software systems and Applications
• Support end-users and super-users in the functionality, daily operations, reporting and technical administration of their systems
• Assist departments and the wider user base in understanding and functionality of the systems.
• Troubleshoot and problem solve issues that arise in the day to day running of the systems and provide timely responses and solutions as required.
• Respond to technical queries and troubleshoot with super-users and end-users.
• Maintain system storage capacity and archive processes.
• Manage software updates or changes as and when necessary
• Manage Stakeholders and user support requests and requests for additional functionality
• Coordinate Stakeholder engagements and meetings related to systems
• Provide support in investigating new Software programmes to meet Business needs as and when required
• Provide support and admin assistance to the Business Process and Systems Manager during projects and the subsequent automation of such processes as required.

Key Competencies & Personal Attributes:

• Matric essential
• 1-2 years’ experience in working with software systems
• Confident & professional communication skills
• Excellent interpersonal skills
• Ability to build and maintain relationships
• Computer literacy
• Ability to work under pressure, meet set deadlines, plan and organise