Vacant Jobs at GVI

WHAT YOU’LL BE DOING

• Converting qualified inbound leads through consultative, high-value conversations.
• Managing your sales pipeline with precision using CRM tools (Salesforce experience a plus).
• Hosting one-on-one consultations and group sessions to inspire potential participants.
• Building authentic relationships with prospects and alumni to encourage repeat and referral business.
• Delivering against ambitious targets while maintaining exceptional customer experience.
• Contributing insights to continuously improve sales strategy and performance.
• Collaborating closely with marketing and operations teams to maximise conversion opportunities.

WHO YOU ARE & WHAT YOU BRING

• 4+ years of proven sales experience with a strong record of meeting or exceeding targets.
• A natural hunter – motivated, persistent, and energised by closing deals.
• Skilled communicator across phone, email, and live chat - able to connect quickly and persuasively.
• Organised, proactive, and driven by measurable results.
• Tech-savvy with experience in CRM systems and digital tools.
• Resilient, adaptable, and able to thrive in a fast-paced, high-volume environment.
• Passionate about purpose-driven work and eager to contribute to something bigger than yourself.

Bonus points if you have:

• Experience in international education, travel, or social impact sectors.
• Exposure to global markets (US, EMEA, APAC).
• A background in consultative or solution-based sales.

WHAT’S IN IT FOR YOU

• Base salary: R25 000 per month (depending on experience) 
• Commission: On-target earnings between R20 000 – R40 000 (uncapped potential)
• Remote working: Work remotely with the option, if wanted, to work hybrid from the offices in Cape Town.
• Opportunities for career growth within a global organisation.
• Collaborative, fast-paced culture that celebrates high performance and impact.
• Generous leave policy
• Access to wellbeing support and professional development resources.

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WHAT YOU BRING TO THE TEAM

• Tech-Savvy, Resourceful & Proactive: You’re comfortable navigating digital tools and software, and you use them to work smarter - not just faster. You’re confident exploring features, learning as you go, and finding your way around before asking for help - because you see technology as a tool to help you succeed, not a hurdle to avoid.
• Communication: Exceptional written and spoken English, with highly effective communication skills.
• Relationship Builder: You love people and thrive on engaging and connecting with others.
• Detail-Oriented: You have an obsessive attention to detail, and complete your work with accuracy and efficiency.
• Problem Solver: You’re calm under pressure, great at anticipating the needs of clients, and you’re good at anticipating challenges before they become problems. 
• Organised & Self-Motivated: Able to juggle multiple leads/accounts independently with consistent excellence.

Bonus points for:

• Experience in relationship/account management, with a proven track record of customer satisfaction and retention.
• Experience on Salesforce (not essential) 
• Experience working with North America and EMEA markets.
• Background in the educational travel industry or as a travel consultant.
• International travel experience.

WHAT'S IN IT FOR YOU

• Basic salary of R25 000 - R35,000 ZAR per month (depending on experience)
• Commission (earn more by making an impact)
• Generous leave policy 
• Opportunities for growth within a global organisation
• Flexible, collaborative, and fun culture
• Regular connection with our leadership team and CEO
• Access to in-house wellbeing support

WHAT YOU’LL BE DOING

• Champion and Lead Client Satisfaction: Become obsessed with the client experience, anticipating challenges and owning solutions to ensure every trip detail exceeds expectations.
• Cultivate Lasting Relationships: Build strong rapport to establish loyalty and ensure participants consider World of Difference a trusted partner.
• Masterful Project Coordination: Oversee the entire group travel process from contract to delivery, coordinating seamlessly with internal operations, sales, and business development teams.
• Bridge Communications: Act as the vital link between our participants and internal departments, ensuring clear understanding of requirements and deliverables.
• Proactive Problem Solving: Anticipate client needs and address potential challenges proactively, maintaining high levels of satisfaction.
• Support Growth & Impact: Collaborate with sales and business development through offering tailored solutions and supporting new business meetings where required.
• Manage Pre-Departure Support: Assist travellers with documentation collection, payment chasing, expectation management, and host engaging webinars.

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WHY THIS ROLE MATTERS

• As our Community & Partnerships Manager, you become the Guide's most crucial ally, securing the partnerships that feed the pipeline of global changemakers.
• Your success, measured directly by the growth in leads and bookings from university societies and external partners, directly fuels GVI’s ability to protect the planet and empower its people. This role isn't about maintaining the status quo; it's about pioneering and executing strategic growth initiatives that define our future impact.

WHAT YOU’LL BE DOING

• Pioneer Growth: Identify, lead, and execute new strategic growth opportunities, translating commercial objectives into clear, actionable, end-to-end plans.
• Own Key Relationships: Take full ownership of our university society and student partnership strategy and execution to drive high-quality referrals and bookings.
• Serve as Account Leader: Act as the primary point of contact for external partners, managing relationships, ensuring high-value communication, and driving action plans to meet booking and conversion goals.
• Fuel Marketing Campaigns: Collaborate with the Marketing team by providing strategic direction and copy input to develop compelling content and collateral aligned with partner goals.
• Coordinate Impactful Events: Manage the planning and smooth logistical and technical delivery of promotional activities and events (virtual and in-person) at universities and across digital channels.
• Mentor and Coordinate: Work closely with the internal University team to drive overall growth in bookings and provide guidance/coordination support to junior team members involved in outreach activities.

WHAT YOU BRING TO THE TEAM

• Commercial Growth Driver: Proven experience in Account Management, Business Development, or Growth Initiatives, with a motivation to take independent ownership and drive measurable revenue.
• Relationship & Account Expert: Exceptional ability to manage complex partnerships end-to-end, serving as the primary relationship owner for high-value external partners.
• Community & Digital Strategist: Direct experience in Marketing Community Management, leveraging digital and in-person events for lead generation and brand visibility.
• Strategic Thinker: Proven capacity to translate commercial targets into clear, executable, and effective plans.
• Data-Driven Execution: Strong track record using CRM tools (e.g., Salesforce, HubSpot) to track metrics, forecast conversions, and report on partnership results.
• Global Partnership Experience: Direct experience forming and managing commercial partnerships in key GVI markets (e.g., UK, US, EU, AU, ZA).
• Event and Digital Fluency: Proven experience planning and executing successful promotional events (physical campus events and large-scale digital campaigns).

Bonus if you also have:

• Higher Education Context: Experience working within or extensively engaging with the university education system or student-focused programs.
• Previous experience in the sustainable development, educational travel, or volunteering sector.
• Familiarity with marketing copywriting principles, especially for younger/student demographics.

WHAT'S IN IT FOR YOU

• Basic salary of R28 000 – R35 000 (depending on experience).
• Generous leave policy 
• Opportunities for growth within a global organisation
• Flexible, collaborative, and fun culture
• Regular connection with our leadership team and CEO
• Access to in-house wellbeing support