Latest Openings at Hollywoodbets

Responsibilities

• We have an amazing opportunity for a Training Facilitator to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Minimum 1 year's training experience 
• Valid Driver's License

A bonus to have:

• Relevant qualification or studying towards one

What You’ll Do For The Brand:

• Assess training needs through surveys, interviews with employees, focus groups, or consultation with Branch and or Area Managers.
  Ensures that the identified Training Needs analysis results is sent through to Team Support Training Department for capturing.
  Facilitates Training Programmes and/or interventions in line with Workplace Place Skills Plan (WSP), developmental plans, performance plans and operational requirements.
• Arranges and coordinates external training interventions as required.
  Presents training interventions utilizing a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
  Obtain, organise and distribute the relevant training procedure manuals, guides, or course materials. (e.g. Handouts or videos).
  Monitors and records completed training interventions on the online system and evaluates training effectiveness.
• Discuss alternative training methods and interventions with the Training Manager/ Branch Manager if the expected performance improvements are not seen.
  Training and mentors new Branch Trainers as and when required.
  Ad hoc training related administration and reports (daily, weekly, monthly).
  Ensure that each and every new clerk in their region undergoes a two week induction before being allowed to lay bets for customers.

What You’ll Bring To The Team:

• Follow process in order to ensure high quality output
• Ensure deadlines are met by using effective planning
• Approaches own work with dedication and high sense of responsibility
• Listening skills 
• Problem Solving skills
• Communication skills 

Apply Before 02/17/2026

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Skill Set

• Proven leadership and mentoring abilities.
• Excellent communication and interpersonal skills.
• Strong analytical and organizational capabilities.
• Ability to multitask and manage priorities effectively.
• Proficient in community management tools (e.g., Zendesk, social media dashboards).
• High emotional intelligence and conflict resolution skills.

Responsibilities

• Supervise, mentor, and support Community Support Coordinators in their daily duties.
• Conduct regular performance check-ins and provide constructive feedback.
• Foster a collaborative, motivated, and customer-centric team culture.
• Assign and monitor daily/weekly workloads to ensure even distribution and task completion.
• Track progress against response time and resolution targets.
• Manage staffing schedules and shift coverage during high-volume periods.
• Ensure consistent, high-quality community support across all customer touchpoints.
• Review interactions for tone, accuracy, and compliance with approved templates and guidelines.
• Identify areas for improvement and facilitate coaching or refresher training sessions.
• Oversee escalated cases and provide guidance on complex or sensitive issues.
• Ensure appropriate escalation handling e.g. Technical and financial queries, Regulatory or legal threats, Gambling self-exclusions, Meta (platform) compliance concerns.
• Liaise with internal departments to drive timely and effective resolution.
• Monitor team metrics such as response time, resolution rate, and customer satisfaction (CSAT).
• Identify performance trends and propose process improvements.
• Support management in preparing reports and recommendations based on community insights.
• Any other ad hoc duties that might be required.

Qualifications

• Matric (Grade 12)
• Diploma/Degree in Marketing, Communications, or related field (advantageous).
• Valid driver’s license.
• Overtime and weekend work.
• Flexibility to work shifts, weekends, and public holidays as required by social media activity patterns.
• Minimum 3–5 years’ experience in community support, customer service, or social media management, with at least 1 year in a supervisory or senior role.

Apply Before 03/31/2026

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Skill Set

• Any other ad hoc duties that might be required.
• Excellent written and verbal communication skills.
• Strong attention to detail and time management.
• Customer-first mindset with a focus on empathy and problem-solving.
• Ability to remain calm and professional in high-pressure situations.
• Familiarity with social media platforms and online community behavior.
• Working knowledge of Zendesk or similar CRM/ticketing tools.

Responsibilities

• Monitor and respond to all incoming messages, comments, and mentions across social media and community platforms.
• Drive sensitive comments to Inbox for the social team to manage.
• Police comments, remove spam content and assist with general customer queries. 
• Remove and block frequent violators, e.g.: Spammers or Racist language users. 
• Maintain brand tone and consistency in all responses.
• Ensure that community conversations remain respectful, on-topic, and aligned with company standards.
• Adhere to response time targets.
• Utilize approved response templates for common queries (e.g., deposits, withdrawals, login issues) to ensure consistency and accuracyAssist in the creation and editing of written, video, and photo content. 
• Identify and escalate issues that require specialist intervention.
• Work closely with internal teams to ensure escalations are resolved promptly and professionally.
• Follow through on escalated cases to confirm resolution with the customer.
• Update ticketing or CRM systems accurately to reflect the outcome.
• Provide feedback to internal teams where recurring issues are identified.
• Interact with users and respond to social media messages, inquiries, and comments.
• Review analytics and create reports on key metrics.
• Any other ad hoc duties that might be required.

Qualifications

• Matric (Grade 12).
• Diploma/Degree in Marketing, Communications, or related field (advantageous).
• Valid driver’s license.
• Overtime and weekend work.
• Flexibility to work shifts, weekends, and public holidays as required by social media activity patterns.
• Minimum 1–2 years’ experience in customer service, community management, or social media coordination.

Apply Before 03/11/2026

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Responsibilities

• We have amazing opportunities for x4 Betting Risk Operations Analysts to be based in Durban, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate acts as the operational link between the Betting Risk Analysts and the Senior Betting Risk Analyst and is responsible for overseeing day-to-day betting risk operations, ensuring that all analytical processes and system checks are executed accurately and efficiently.
• The Betting Risk Operations Analyst assists in supervising junior analysts, validating risk data, coordinating reporting workflows, and contributing to continuous improvement initiatives in the company’s betting risk framework.

You Bring:

• Proficiency in Excel and data analysis tools
• Strong understanding of sports betting, horse racing, and bookmaking principles
• 2–4 years of experience in a risk analysis or auditing role within the betting industry
• Demonstrated ability to interpret and analyze betting data and system outputs.

A Bonus To Have:

• Diploma or degree in Risk Management, Accounting, Auditing, or related field.
• Valid driver’s license
• Experience supervising or mentoring junior team members

What You’ll Do For The Brand:

Operational Risk Management

• Supervise the daily activities of Betting Risk Analysts, ensuring all validation, sampling, and risk assessment tasks are completed accurately.
• Review exception reports and investigate irregularities or anomalies in betting activity.
• Assist in implementing and maintaining standardized operating procedures across betting risk operations.
• Liaise with trading, development, and compliance teams to address identified system or operational weaknesses.
• Validate risk reports and escalation summaries before submission to the Senior Betting Risk Analyst.
• Monitor the accuracy of event creation, odds compilation, and result validation processes.
• Provide operational support for new product testing and rollout in coordination with relevant teams.

Data Analysis and Reporting

• Generate and analyze daily and weekly betting risk performance reports.
• Identify emerging trends, fraud indicators, and operational inefficiencies.
• Support the Senior Betting Risk Analyst in preparing monthly management summaries.
• Ensure data integrity, accuracy, and timeliness of all reports distributed to stakeholders.

Process Improvement

• Recommend and test process enhancements to improve the efficiency of risk management functions.
• Support automation, predictive analytics, and data visualization initiatives within the risk function.
• Contribute to the design and documentation of system integrations, risk models, and monitoring tools.

Supervision and Training

• Act as first-line supervisor for Betting Risk Analysts—providing coaching, task allocation, and quality review.
• Assist in onboarding new analysts and conducting refresher training sessions.
• Promote a culture of accountability, accuracy, and continuous learning within the team.

Compliance and Governance

• Ensure compliance with internal control procedures, AML/FICA regulations, and company policies.
• Report any suspicious or fraudulent activity immediately to senior management.
• Uphold ethical conduct, confidentiality, and adherence to data protection standards.

Apply Before 02/18/2026

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Responsibilities

• We have an amazing opportunity for a HR Consultant to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Valid driver’s license
• 2-3 Years in an HRC role or equivalent experience

A bonus to have:

• Diploma/Degree qualification/ studying towards
• Knowledge of Labour Legislation (EE Act, BCEA, Labour Relations)

What You’ll Do For The Brand:

Recruitment and Selection

• Follow the recruitment process as outlined up to middle management occupational level. Obtain recruitment requisition signed off by management in order to proceed with recruitment process.
• Draft internal and external advertisements for vacancies. Place adverts after sign off from central recruitment. Shortlist candidates and coordinate/facilitate interviews.
• Ensure competency based interview questions are posed as part of targeted selection process. Ensure all pre-employment checks are completed the final shortlisted candidate.
• Ensure all unsuccessful candidates are given feedback regarding the outcome of the interview. Create a platform that ensures all team members and senior team members clearly understand the new take on process.
• Ensure that all recruitment information such as all application forms, certified ID, matric certificates, references and background checks are completed prior to appointments.
• To ensure that new team member personal file are created and that all new employee details are accurately submitted to Payroll before cut-off date of each month.

On Boarding

• Oversee onboarding process.
• Ensures induction is arranged timeously and new team members are properly inducted.

Performance Management

• The HR function will entail a well aligned process to assist the business teams to facilitate the roll- out of job descriptions and provide the necessary value add for an effective and efficient performance management exercise.
• Ensure job description outlines the duties and responsibilities for the team member in the position and lays the foundation against which the team member will be evaluated. To ensure every team member signs a performance agreement which are aligned to strategic priorities.
• The human resources consultant is to advice all parties of the principles and objectives of an evaluation process by providing training for managers who will be responsible for the actual evaluations/ appraisals.
• Ensure all relevant parties are equipped with the tools to manage performance, with focus on coaching and managing poor performance. Encourage ongoing one-on-one performance discussions.
• To proactively identify and eliminate performance management obstacles that would hinder the process. The human resources consultant will be responsible for managing the performance process and will play a critical role in ensuring that evaluations are done effectively, timeously and that the knowledge gained is used to aid team members in development.

Talent Management / Succession Planning

• To identify potential and to recognize existing talent and to use that to fill vacancies higher in the organization or to transfer individuals into jobs where better use can be made of their abilities or developing skills.
• Ensure a holistic career discussion with the identified talented team members through a talent forum process. Ensure retention strategies are implemented to retain skilled labour.
• Training initiatives must be used to create individual development plans fast track and close skills gaps. Ensure the work climate allows for attraction and retention of top talent and drives a culture of employee engagement.

Employment Equity

• Ensure Employment Equity meetings are set up and the necessary committee members are made aware of dates.
• Employment Equity is considered when recruitment, transfers or promotions are being conducted.

Industrial Relations

• Implement IR in line with group practice and report to central.
• Ensure Hearings are set up timeously and all relevant parties are made aware.
• Ensures that the dismissal process is followed consistently.
• Keep up to date with CCMA cases, schedule and ensure managers are prepared.
• Ensure warnings for the region is sent to Group IR timeously.

Injury on Duty

• Responsible for the IOD process. Log IOD on to the system.
• Claim number to be sent to Manager to forward to team member for the medical reports.
• Follow up on status of claim until confirmation of all is in order is received.

Terminations

• Ensure relevant parties are timeously informed of terminations.
• Conduct exit interviews with team members who resigns.
• Identify trends and address with management.

Reporting

• Ensure Monthly catch up reports are prepared, scheduled and presented.
• Ensure Consolidated report are updated regularly.

Communication

• Ensure all human resources policies and procedures are efficiently and effectively communicated within the portfolio.
• Create awareness of strategic key human resource campaigns that will lead to updating all team members.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to all relevant parties when requested.

Values & Ethics

• Roll out the Value & Ethics workshop in the regions. Actively promote the Hollywood values. Live the values and lead as an example to the team.

What You’ll Bring To The Team:

• Follow process in order to ensure high quality output
• Ensure deadlines are met by using effective planning
• Approaches own work with dedication and high sense of responsibility
• IR Skills
• Interview Skills

Apply Before 02/17/2026

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Skill Set

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Responsibilities

• We have an amazing opportunity for Sales Agent Field to be based in Pretoria, Gauteng. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Matric
• Sales exp 
• Customer Service

What You’ll do for the Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

Apply Before 02/19/2026

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Responsibilities

• We have an amazing opportunity for a Talent Acquisition Specialist in Durban, KwaZulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The Talent Acquisition Specialist will be responsible for managing the recruitment function to ensure that high-caliber candidates are sourced, and vacancies are filled timeously.
• Developing new or creative recruitment solutions ensuring at all times that Hollywood hires the best possible talent. Build and maintain strong working relationships with Line Management and Suppliers.

You Bring:

• Recruitment experience (3 - 5 years).
• A Valid Manual Driver’s License or Own Vehicle.

Bonus to have:

• Relevant Diploma or Degree in Human Resources or related field.
• Previous experience in a Corporate Environment.

What You’ll Do for The Brand:

• Follow the recruitment process as outlined, unless otherwise advised.
• Obtain recruitment pre-authorization form signed off by management to proceed with the recruitment process.
• Draft internal and external advertisements for vacancies. Place adverts after sign off from the Recruitment Manager or HRM. Submit all advertisements to the Recruitment Manager for final approval.
• Conduct pre-screening interviews against job spec and eliminate unsuitable candidates early on in the recruitment process. Collate and present CVs to the line manager for consideration.
• Coordinate/facilitate interviews. Coordinating Diary times and scheduling interviews with relevant Line Managers and/or HRM.
• Ensure competency-based interview questions are posed as part of the targeted selection process.
• Ensure that reference checks are completed for the final shortlisted candidate, as well as other formal checks (credit/fraud/criminal/qualification/driver’s licence etc. where appropriate), and obtain a most recent pay slip.
• Discuss a potential offer put forward by the line manager for the Recruitment Manager and HRM to consider.
• Draft offer letter for candidate after the package has been approved.
• Maintain all pertinent applicant and interview data. Ensure that interview notes, guides, and reference checks are uploaded onto the HRIS.
• Ensure that all candidates who do not meet the requirements are advised by way of rejection letters or emails. Ensure each candidate has received feedback regarding the outcome of the interview/ensure agencies receive feedback.
• Utilize the internet for recruitment by posting positions to appropriate internet sources. Research new ways of advertising positions. Use Social and Professional Networking sites to identify and source candidates. Network with industry contacts, and association memberships to source the best quality candidate. Aid Public Relations in establishing Hollywood as a recognizable “Employer of Choice”.
• Maintaining a pool of readily available candidates. (Ensure continuous follow up’s are made)
• Formally start building a database of candidates that can be referred to.
• Coordinate psychometric assessments. Scheduling psychometric testing as and when required by the Recruitment Manager and HRM. Send briefs to candidates and invites in terms of sessions. Administer assessment sessions. Obtain informed consent and keep it on file to submit with the final employee file to HR. Send online PPA assessment links to candidates when required.
• Providing daily reports and monthly reports, attending weekly recruitment reporting meetings on the status and turnaround times.
• Attend to ad hoc HR related tasks/projects as and when the need arises.

What You’ll Bring to The Team: 

• Excellent communication and interpersonal skills.
• Impressive planning, organizational and time management skills.
• Demonstrate exceptional attention to detail.
• Great interviewing skills with the ability to source and identify good caliber candidates.
• Good relationship management and problem-solving skills.
• Must be self-motivated, driven, results orientated and able to take accountability.
• Strong reporting skills.
• Strong computer skills, with a proficient knowledge of MS Office, and the ability to learn and utilize company personnel systems.
• Ability to work with volumes and deliver in a high-pressure environment.

Apply Before 02/18/2026

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Responsibilities

• We have an amazing opportunity for Marketing and Events Coordinator to be based in our Umhlanga offices. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for identifying and developing client relationships in order to build and maintain strategic partnerships. Grow the brand through supporting the implementation of the business and marketing strategy. Assist in creating a positive impression of the company to the outside world. Support Recruitment and/or marketing with the coordination and management of all events from conception to completion.

You Bring:

• 2 – 3 years’ experience in a similar role
• 1-2 years administration experience
• Excel Knowledge

What You’ll Do for The Brand:

• Build and maintain strong business relationships between Hollywood group and partners and stakeholders.
• Identify talent and CSI initiatives by engaging with various organizations.
• Assist with the coordination of all learnership, bursary and graduate programs. 
• Join the Recruitment team on various career expos which aim to market the company brand and attract impressive candidates.
• Research platforms where Hollywood Group would have the opportunity to display their products and services. 
• Maximize company exposure and brand awareness. 
• Provide support for marketing events and exhibitions. Arrange branding and promotional items for these events, expo’s and promotions.
• Social Media content management, development of brand awareness and online reputation.
• Create and manage the social coverage of all brand and industry events.
• Assist with producing content for social media platforms such as Facebook, LinkedIn etc
• Identify ways to maximize and leverage social content in all forms of marketing.
• Find opportunities to promote our social media channels online and offline.
• Grow the social media presence.
• Actively promote the Hollywood group values. Live the values and lead as an example to the team.
• Ordering of marketing material, conducting stock takes and replenishment of stock.
• Conduct market research on various subject matters. 
• Competitor analysis and research.
• Daily/weekly/monthly and quarterly reporting with regards to any progress and/or updates. (verbal and written)
• Willingness to travel locally and nationally for projects/events as and when required. 
• Assist with any ad hoc projects/tasks

What You’ll Bring To The Team:

• Planning
• Communication
• Time Management

Apply Before 02/19/2026

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Responsibilities

• We have an amazing opportunity for a Reconciliation Clerk to be based in Umhlanga, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for ensuring the validity of revenue, expense, deposits and withdrawals (ibranch and retail) and any other transactions and eliminate misappropriation of company assets and/or fraudulent financial reporting.

A Bonus To Have:

• 1-2 administrative experience advantageous.

What You’ll Do For The Brand:

• Auditing Declarations from branches on the “End of Days”.
• TUV reconciliations.
• ATM reconciliations.
• Credit Card reconciliations.
• Ithuba reconciliations.
• Deposit reconciliations.
• Withdrawal reconciliations.
• Manual transactions reconciliations.
• Auditing receivables (credit card or other).
• Any other declarations/transaction retail or ibranch.
• Perform cash counts.
• Perform audits around paperwork and daily recons.
• Ensuring shortages, a transposed onto the recovery Masterfile’s.
• Ensuring shortages are escalated and followed up with weekly.
• Collect and analyze data.
• Establish recommendations for the information collected .
• Perform research and development as required.
• Perform audits around paperwork and daily recons.
• Determine compliance with policy and procedures.
• Stock counts and fixed asset counts.
• Checking and reconciling of tickets at branch level.
• Reporting daily observations to relevant people.
• Assisting the branches and/or relevant department to clear queries.
• Reporting to management.
• Reconciliation of pastel accounts.
• Ad hoc tasks and requests.

Apply Before 02/19/2026

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Responsibilities

• The Receptionist serves as the first point of contact for visitors and callers, ensuring a professional and welcoming environment. The successful incumbent will be responsible for managing front desk operations, providing administrative support, coordinating office activities, and maintaining effective communication across departments.
• The ideal candidate plays a key role in upholding the company’s image through excellent customer service, efficient handling of inquiries, and ensuring smooth day-to-day office functioning.

You Bring

• 2-5 Years Reception / Switchboard Experience.
• 2-5 Years Administrative/Clerical Experience.
• Computer Skills/ Microsoft Office.

A Bonus TO Have

• Reception/Office Administration Certificate.

What You’ll Do For The Brand:

Front Desk Management:

• Greet and assist visitors in a professional and friendly manner, direct and announce them appropriately to the relevant Team Members.
• Answer, screen, and direct incoming calls efficiently while providing basic information when needed.
• Ensure that telephone etiquette is maintained and that no personal phone calls will be allowed to be made or received to and from the switchboard and or company phone
• Maintain a tidy and welcoming reception area.
• Ensure punctuality by being on duty timeously between 07:30-17:00

Administrative Support:

• Manage incoming and outgoing mail and deliveries.
• Schedule appointments and manage meeting room bookings.
• Prepare and distribute internal communications as needed.

Office Coordination:

• Monitor and order office supplies to ensure stock levels are maintained.
• Liaise with internal Team Members for office maintenance and repairs.
• Support other departments with ad hoc administrative tasks.

Security and Compliance:

• Maintain visitor logs and issue access passes.
• Ensure 100% compliance with company policies and procedures.
• Ensure 100% compliance with health and safety protocols at the front desk.
• Report any suspicious activity or security concerns promptly.

Customer Service:

• Provide accurate information to clients and staff.
• Handle queries and complaints with professionalism and escalate when necessary.
• Exercise discretion with sensitive information and maintain confidentiality at all times.
• Uphold the company’s image and values in all interactions.

Growth and new markets/products

• Assist with ad hoc duties.
• Assist with company promotions and attending functions and advertising if and when required.
• May be required to wear promotional attire if need be.
• Adhere to measures are put in place and steps are taken to achieve the short term, medium term and long-term goals of the company.

Apply Before 02/13/2026, 02:57 PM

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Responsibilities

• We have an amazing opportunity for a Senior Financial and BI Accountant to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• 4 or more year's practical auditing/accounting experience
• Valid driver’s license

A bonus to have:

• Completed SAICA Articles
• 2 years Pastel Evolution Knowledge/ SQL experience
• Own Transport - Preferred
• Auditing/ Accounting degree

What You’ll Do For The Brand:

Financial Metrics/Operational Duties 

• Work closely with the BI information manager Internal Control) 
• Understand and evaluate business processes and identify improvement opportunities  
• Assist in planning and managing implementation of improvement programs 
• Collect and analyse data to detect system weaknesses and identify key and residual risks. 
• Generate weekly/monthly betting tax reports supplied to customers and confirm that there are no discrepancies. 
• Generate monthly balancing of the account (“BTA”), balancing of the cash (“BTC”) and balances reports (“BR”) supplied to the customer. Investigate variances derived from these reports and update the SQL reporting to eliminate these variances. 
• Generation of PowerBI dashboards for real time monitoring and reporting. 
• Work closely with the development and operational teams to test integrations and new products. 
• Oversee the deployment of new software and/or related processes 
• Submit a daily report summarising key aspects of the daily sign offs 
• Identify and rectify weaknesses within procedures, processes, policies and related internal control frameworks
• Continuously look to improve efficiency and effectiveness through ongoing learning/development and new techniques 
• Perform consulting activities and ad hoc assignments as they arise 
• Ability to manage changing priorities and competing demands 
• Provide support to the Financial and BI accountants
• Ensure deadline is met for relevant tasks 
• Work closely with the Business Intelligence team to create automated exception reporting for the monthly financial reports noted above, which can be supplied to the company’s customers 
• Timeous and accurate reporting of findings with material value or material risk 
• Helping to develop a culture of continuous improvement through process re-engineering and change management

Compliance, risk and quality

• Creating, maintaining and enforcing company policies and procedures 
• 100% compliance with health and safety regulations (where applicable)
• Compliance with relevant laws and regulations relating to iBranch operations 
• Support the BI and Information Manager (Internal Control) regarding the maintenance of the risk register
• Intense focus on quality with regards to communication, capturing, documentation etc 
  Maintenance of department process write-ups/ system descriptions and quarterly updating 
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place 
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons - of which is substantiated by facts with no numbers in the formulas
• Ensure the above (final version) and other documents are chronologically saved/backed up. 
• Summarise the detailed daily findings on the designated software and submit a daily report to the BI and Information Manager
• Effectively deal with internal, external, SARS, NCA and BEE auditors 
• Promote declaration of all gifts and report suspicious requests to clear queries from departments responding to queries 
• To escalate a single shortage of R2k or greater to BI and Information Manager (Internal Control)
• Promote declaration all conflicts of interest upfront 
• Promote a culture of confidentiality within the business with regards to the protection of personal information 
• Promote a culture of compliance with FICA and AML regulations with regards to reporting of suspicious transactions. 
• Ensure all personal information of loan applicants and suppliers and other stakeholders is not shared and is maintained in a secure environment
• Stay abreast with changes in the relevant industry and changes to relevant Acts/Regulations 
• Ensure that relevant Audit Policies, Procedures, Manuals and training manuals are maintained and updated accordingly

Growth and new markets/products  

• Key supplier relationship management 
• Source new products/innovations/robotics/artificial intelligence/predictive analysis 
• Development of existing products/software 
• Ensure that measures are put in place and steps are taken to achieve short term, medium term, long term goals 
• Assist with company projects or lead company projects as allocated from time to time

People 

• Approval and creation and maintenance of roles and job descriptions and KPIs/KPAs
• Performance management of team members and disciplinary 
• Enforcing ethical, honest, transparent, fair work environment 
• Approving and identification of training as and when needed for team members
• Formal setting up of individual team member meetings (Initial meeting to layout the KPIs/KPAs, quarterly tracking meeting, half year review and year-end review 
• Adequate recognition of team member efforts and motivation of team members 
• Talent retention (through role creation, career path planning) 
• Succession planning 
• Sustainable morale and team building 
• Ethics and fraud workshops 
• Recruitment and related interviews 
• Induction and comfort or new team members 
• Appropriate and fair leave planning 
• Monitoring of sick leave 
• Approval of leave, bio time, phone usage 
• Implementation of HR initiatives 
• Monitoring of team member productivity, punctuality, breaks and smoke breaks 
• Approving and monitoring of overtime 
• Promotion of a healthy work environment

What You’ll Bring To The Team:

• Good communication skills.
• Strong project management and problem-solving skills.
• Strong analytical and strategic skills
• Demonstrate the ability to pay attention to details and strong presentation skills.
• Demonstrate high energy, enthusiasm and motivation in execution of work.
• Ability to take accountability.
• Demonstrates an exceptional level of customer service.
• Ability to coach and train.
• Demonstrate strong administration skills.
• Very driven and proactive.

Apply Before 02/18/2026