Current Jobs at Sun International

Job Purpose

• The SHE Officer will be responsible to work with key stakeholders within the business to promote a SHE culture and coordinate Safety, Health and Environmental projects and governance by aligning unit operations with the Business Unit Strategy, legislative requirements and regulations

Key Performance Areas

SHE Compliance

• Compile control standards, checklists and tools to be used by the business on SHE requirements (against regulations)
• Collaborate with business areas to identify SHE risks that exist within operational areas to identify and evaluate hazardous conditions and practices in the workplace
• Conduct and coordinate on-site inspections and checks of various operational areas within the unit to audit physical conditions and safe work practices in line with regulatory requirements
• Maintain SHE legislative registers in line with regulatory requirements
• Co-ordinate regular internal and external audits against standards and ensure relevant preparation is complete
• Complete relevant administration and documentation and update physical and electronic records in line with requirements of ISO 14001 and OHSAS 18001
• Organize formation and educate SHE teams on requirements and regulations
• Complete reports / minutes/ presentations / departmental documents from SHE Committee meetings
• Follow-up and measure the implementation of recommendations and remedial action

Incident Investigations

• Investigate and report on accidents and incidents that have occurred in business operational areas.
• Facilitate the compilation of documentation and report on SHE incidents and accidents in business operational areas.
• Communicate incidents and accidents to necessary internal stakeholders via Non Conformance system
• Update the SHE management system

SHE Project Co-ordination

• Co-ordinate schedules and action plans for SHE projects and initiatives to improve and maintain standards
• Communicate objectives and plans to business operations for implementation, providing the necessary ideas, tools and support for implementation
• Facilitate the preparation and logistics of projects or initiatives to be implemented
• Participate in the execution of projects and initiatives and be present during implementation
• Record all information, related documentation and spend with regards to the initiatives and file according to standards
• Report on progress, successes and challenges

Reporting

• Compile reports on SHE initiatives, incidents and statistics across the Group.
• Analyse and review statistics relating to absenteeism, occupational health risks and injury reports
• Recommend and implement preventative actions to minimise risk into the future
• Identify and escalate non conformance as per Act, Regulations and company policy

Stakeholder Relationship Management

• Maintain regular communication (e.g. communicates product performance) with business areas and SHE Committees within the business operations to gather relevant data and information
• SHE objectives, standards, procedures and initiatives are communicated to internal stakeholders
• Feedback any issues of non-conformance to management
• Be the contact for SHE auditors for SHE audits within specific business operations

Job Requirements

Education

• Grade 12
• 3-Year B Degree in Occupational Health & Safety or Environmental management is an advantage
• Certification in Environmental Management (ISO 14001/IEMA)
• Certification in Health and Safety Management (ISO18001)

Experience

Minimum job- related experience (Technical and Management)

• 3 years’ experience in occupational health and safety and / or environmental management
• Exposure to the gaming and hospitality industry SHE requirements is an advantage

Work conditions and special requirements

• Ability to work shifts in line with operational requirements
• Physically able and mobile to perform duties 

Skills and Knowledge

Scope and limits of the job

• Provide a consultative, administrative, and reporting function on SHE issues for multiple functions within the business unit

Core & Personal behavioural competencies

• Analytical skills
• Team Co-operation
• Written communication
• Clerical / Admin
• Problem-Solving
• Handling Information
• Developing stakeholder relationships

Technical / proficiency competencies

• Occupational Health & Safety Act
• Environmental regulations
• Inspections
• Investigation skills
• Report writing
• ISO system
• NOSA system
• Proficiency in MS Office
• Project management skills
• Waste management knowledge

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Job Purpose

• The HR Officer will be responsible for providing transactional HR administration and general administrative support to members of the HR Team across the employee lifecycle, to ensure seamless and consistent delivery of the departments’ services to line management and employees in line with company procedures and compliance standards.

Key Performance Areas

• Be the first point of contact for all transactional HR-related queries from employees and line 
• Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; and tracking leave
• Prepare and administer HR-related documentation, such as contracts of employment, throughout the employee life cycle
• Update the HR database / system and ensure all data is accurate and complies with audit requirements
• Identify, classify, maintain and protect HR related files, documentation and sensitive information consistent with record handling and audit requirements.
• Prepare relevant paperwork for payroll around staff movements and conditions of employment
• Monitor unemployment claims by reviewing claims; recording and filing of documentation
• Documents human resources actions by completing forms, reports, logs, and records
• Updates job knowledge by participating in educational opportunities; reading professional publications
• Coordinate all admin as it relates to discipline and grievance procedures in the organisation and ensure proper record keeping as required by legislation 
• Order and maintain consumable stock levels in line with anticipated demand
• Coordinating the flow of departmental paper and electronic documents to the appropriate parties (obtaining from Business units passing on to payroll, files, etc.)
• Prepare basic reports such as headcount reports, absenteeism reports, leave liability, sick leave , and other reports required for monthly financial reporting
• Troubleshooting and resolving HR transaction processes and related data issues with HR and assigned clients
• This will include collaborating with HR Consultants, Learning & Development, Recruitment and Payroll
• Type correspondence proficiently including letters, faxes, etc.
• Handle calls, queries and requests received by the HR office on a daily basis and escalate relevant issues in all areas of HR including: appointments; leave; benefits; medical aid; provident fund; termination information
• Assist employees in completing necessary paperwork to support changes, updates, etc.
• Administer bursary applications, medical aid, provident fund, and other relevant programs by advising employees of eligibility; providing application information; helping with form completion; verifying submission; notifying employees of approvals.
• Orients new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs.
• Assists in the co-ordination and planning of logistics for employee events viz EOM, roadshows, long service awards, etc.
• Co-ordination of the Employee wellness programme for the unit, including the co-ordination of wellness days, minutes of meetings, follow-through on action points of meetings, etc.
• Monitor IQ Tech and T&A 
• Processing and payment of departmental invoices via the IFS system
• Maintains regular communication on current administration and projects status with relevant stakeholders
• Keeps service providers informed of payments and information required for vendor processes
• Communicate with medical aid and provident fund on hires, terminations, death benefits, etc.
• Escalates non-conformance issues or outstanding information 

Job Requirements

Education

• Grade 12
• Studying towards a B Degree in Human Resources Management or similar is an advantage. 

Experience

• A minimum of 2 years in an administrative function.
• Exposure in the areas of human resources administration will be an advantage 

Skills and Knowledge

• Analysing
• Assuring quality
• Collecting information (sourcing; checking and / or documenting)
• Maintaining Focus
• Acting with energy and enthusiasm
• Integrating (Connecting, Relating and Collaborating)
• Managing customer and stakeholders
• Organising and co-ordinating
• Problem Solving & Initiative
• Knowledge of HR Policy and Procedures
• Knowledge of skills development requirements
• Minute taking / Typing skills
• Project Co-ordination
• Computer Literacy (MS Office / Peoplesoft)
• IFS (Purchase requisitions)
• Written and verbal communication skills
• Knowledge and application of labour legislation (LRA’ BCEA), Skills Development Act, EE Act

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Job Purpose

• Job Purpose: Responsible to be the frontline customer point of contact, providing exceptional service to guests on the slots floor, and assist with the servicing and cleaning of gaming machine components in accordance with company standards and gaming regulations 

Key Performance Areas

Maintained Gaming Machines

• Cleaning, servicing, replacing and testing of minor components of EGMS, Gaming Kiosks, Displays, card reader, keypads, IView screen, note acceptor, EGM bases, Gaming Table Equipment, Signage, cashiering equipment, marketing and promotional equipment (Refer to the work Deliverable task register)
• Record all job cards
• Move and place EGMs
• Clean-up move location
• Ensures RGP information is displayed

Slots Floor Transactions:

• Verifies jackpot payouts
• Completes and validates documentation
• Identifies, reports and resolves faults / tilts on machines
• Identifies and resolves transactional errors
• Logs faults with technical departments
• Reports defects to general appearance and functioning of gaming floor
• Escalates issues with relevant parties: Technical, Surveillance, Security, Management
• Resolves minor disputes and escalates issues as required

Gaming Technical Standards:

• Clean-up move location
• Keep workshop tidy and safe
• Clean, store and secure equipment

Customer Engagement:

• Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times
• Interact with guests and provide professional service standards and relevant solutions
• Identifies customers and understand their preferences
• Educate customers on business unit facilities, products and current promotions
• Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary

Job Requirements

Education and Experience

• Grade 12 Natural Science and Mathematics) or
• N3 - Electric/ Electronic 
• Ability to work shifts that meet operational requirements
• Physically able to work and stand for long periods of time
• Physically able to move machines and handle and work with tools applicable to the job
• Required to work in a smoking environment 
• Meet the requirement for a gambling gaming licence

Skills and Knowledge

Core & Personal Behavioural Competencies

• Analysing
• Applying technical expertise and technology
• Relating (connecting; valuing diversity and interacting)
• Maintaining focus
• Collecting Information (listening; asking questions)
• Dealing with Customers ** Following Instructions
• Emotional maturity
• Preferred Personality Traits
• Confident team player who is Presentable, Positive, Service oriented, Energetic, Passionate, Friendly, and able to create an entertaining environment for guests

Technical/Proficiency competencies:

• Gaming Component Knowledge
• Gaming Component Servicing & repairs
• System auditing& investigations
• English verbal communication skills
• Proficient computer skills
• Numerical skills (calculations of large numbers)
• Slots Products - Machine card transactions, Smart card adjustments, pay-outs
• Loyalty Programme product knowledge
• Use Slots equipment – Machine types, manufacturer, denomination, payable, functionality, diagnostic functions.
• Compliance procedures and regulations
• Basic responsible gambling principles