Jobs at Bidvest Facilities Management

Brief Role Description

• To carry out timeous and quality planned, preventative and emergency maintenance on all specified equipment to give effect to the business maintenance strategy and Client service standards.
• This role profile is an abridged version of what the job incumbent is expected to do in an ordinary day. It does not cover all the duties that will be undertaken by this person which may be delegated to the job incumbent from time to time.

KEY PERFORMANCE AREAS (KPAs)

• Report for on-site maintenance work & obtain off-site check out on job cards, as per Client & Company requirements
• Deliver planned & reactive maintenance service covering full hard FM spectrum on Plumbing installations & minor building works
• Undertake daily reactive maintenance tasks as given by the Supervisor, attend to leakages & blocked drains & performing general plumbing duties
• Implement equipment service specifications in accordance with Client & Company requirements
• Conduct maintenance on plumbing equipment as per schedule, preventative or emergency fault rectification
• Perform inspection of facility, plumbing equipment on site, identify areas of risk & report back for rectification
• Ensure that preventative or emergency fault rectification complies with the relevant legislation, SLA & job plans
• Ensure quality of work & timeous completion of all field requests
• Provide constant feedback to the Supervisor & Client on restoration of operations
• Ensure that preventative or emergency fault rectification complies with the relevant legislation, SLA & job plans
• Identify potential problems or hazards on Client equipment for investigation, evaluation & resolution
• Ensure quality of work & timeous completion of all field request
• Provide constant feedback to the Supervisor & Client on restoration of operations

Minimum Requirements

• Minimum N3 - N6 in Plumbing
• Grade 12 (Technical Matric advantageous)
• Valid SA Driver’s License,
• 3 years in trade with experience in plumbing equipment maintenance and digital control systems
• Training on hand tools, electrical and mechanical equipment
• MS Word, MS Excel & MS Outlook (Intermediate skill level)
• Knowledge of OHS Act & ISO 9001 Quality Management Systems

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Brief Role Description: 

• To implement an effective maintenance system within customer facilities and ensure SLA delivery.

KEY PERFORMANCE AREAS (KPAs)

• Identify maintenance risks on Client’s property and equipment for evaluation and resolution
• Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance
• Ensure optimum utilization of available resources in various maintenance works
• Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution in liaison with the RC
• Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and Client’s instruction
• Plan and manage the human resource requirements to execute maintenance schedule and emergency maintenance requirements, as required
• Manage operations within allocated budget
• Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support and feedback
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
• Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
• Responsible for training, coaching, mentoring & development of Electricians, HVAC Technicians, Handyman Infrastructure

Minimum Requirements:

• National Diploma/Degree in Engineering: Civil/Mechanical/Electrical or related formal qualification
• Trade test
• Matric (Senior Certificate)
• Valid SA Driver’s License and Wireman’s License
• 3yrs relevant engineering experience in facilities maintenance, CRM & Property Management
• Engineering maintenance, CRM & Property Management
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge, OHS Act, ISO 9001 Quality Management & Risk Management Systems

Competencies

• Initiative/Proactivity
• Basic Supervisory Skills
• Customer Focus
• Teamwork & Partnering
• Deadline Driven & Highly Motivated Subordinates
• Capacity Building
• Negotiation Skills
• Relationship Building
• Stress Tolerant
• Analytical Skills
• Interactive Reasoning
• Excellent Written Communication
• Planning/Scheduling/Objective
• Setting Excellent Oral Communication
   

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ROLE PURPOSE

• Ensure infrastructure services are maintained and operational to service standards specified.
• Maintain availability of assets and building in accordance to specified standards.
• Support the planned maintenance programme in order to ensure business continuity incurs minimum downtime.
• Proactively manage the maintenance process and identify potential equipment / asset failure or problems.
• Proactively identify assets at end of life or in need to of upgrade for the purposes of consideration for capital investment plans.
• Investigate plant or equipment failure to establish root cause and recommend corrective actions.
• Provide recommendations and where necessary oversight to re-active maintenance work to ensure that all work is carried out as per the work order and or specification and that quality standards are maintained
• Approve proposals for new plant and equipment and provide specifications for the supply and installation in accordance with Barclay’s standards and good engineering practice especially where such standards are not available.
• Provide Specialist Technical knowledge and expertise to Facilities and Project Managers including supervision where necessary of works executed.
• Ensure that assets are controlled, operated and to the necessary operational specifications.
• Provide and undertake the appropriate incident management protocols and procedures in order to mitigate and prevent the client’s business redundancy systems are always in full and correct operations.
• Undertake, provide and maintain the execution of activities that will provide the necessary assurance of asset and building availability.
• Engage with and maintain a cordial relationship with the various clients representatives.

MAIN OUTPUTS

• On time planning and execution of all Planned Maintenance
• Availability and reliability of regional assets and buildings.
• Management of breakdowns, planned outages and implementation root cause failure outcomes.
• Reporting and management of incidents
• Management and completion of reactive work and requests.
• Vacancy, employment equity and people development.

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• Grade 12 (matric) 
• N6 Diploma in Engineering
• Certified Data Centre Professional (Advantageous)
• Code B Driver’s License
• Minimum 5 years’ experience in Electrical or Mechanical engineering
• Minimum 3 years’ experience in Facilities management
• Strong technical background and have good management and leadership skills
• Maintenance engineering
• Physical Asset management
• Maintenance tactics
• Occupational Health and Safety act
• First Line Management
• Finance for non-financial managers
• Microsoft Office (advanced), SAP Knowledge
• General Health & Safety knowledge

FUNDAMENTAL COMPETENCIES

• Good planning and organizational skills
• Initiative/Proactively
• Written Communication
• Stress tolerance
• Business Acumen
• Decisiveness
• Display pursuit of excellence
• Maintain confidentiality
• Leadership and motivation
• Etiquette / Courtesy in Business
• Planning & execution skills
• Problem Analysis
• Demonstrate independence
• Relationship Building
• Listening
• Team work
• Good interpersonal skills