Jobs at Clicks Group

Purpose and Objectives:

• The person will be responsible for receiving, handling and delivery of all mail related items; In and Outgoing Mail, Registered Mail, Incoming Faxes, Courier items, including supplies and performing loading bay activities.

Incoming Mail:

• Sorting of all Incoming mail Items daily.
• Ad hoc Incoming Mail tasks as requested.
• Handle all Registration Items daily.
• Handle all incoming faxes daily.
• Handle and Sort all Courier Items Received
• Deliver mail to Departments

Outgoing Mail:

• Collection of Mail from Departments
• Daily handling and sorting of all Post Office, External, Outgoing Mail Items and courier parcels daily.
• Handle all ad hoc tasks as requested.
• Handle all Registration Items daily.

Dry Cleaners:

• Receive and Dispatch of Dry Cleaning from Staff
• Write up documentation relating to Dry Cleaning
• Accept and Document Payment for the service.
• Liaise with the Dry Cleaning collections team.

Loading and Receiving bay Duties:

• Receive all deliveries and enter into the relevant registers
• Distribution of all Mail House items and supplies daily
• Check seals on incoming Rollertainers and deliver to right department.

Policies and Procedures:

• Ensure that Policies and Procedures relating to Health and Safety as well as Quality of Work are adhered to
• Report any discrepancies or concerns to your Supervisor.
• Take every precaution to ensure that you are compliant with all Policies and Procedures.

Minimum requirements

Qualifications and Experience:                                                         

• Matric
• 2/3 years similar working experience in a similar environment

Skills, Abilities and Job Related Knowledge:

• Should understand and be able to operate equipment and software relating to the mailroom
• Customer Service experience
• Good understanding of SLA’s and Processes and Procedures

Essential Competencies: ​

• Ability to communicate effectively at all levels.
• Must be energetic and highly self-motivated
• Must be reliable and approachable
• Must be self-motivated and team oriented
• Must be friendly, polite and helpful when dealing with customers
• Must be able to work competently under pressure
• Must be service oriented.
• Must be able to work independently.

Apply by: 12 January 2026

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Introduction

• Main Purpose To design and develop training material that is relevant, up to date, and quality assured, in line with Group Policy, in order to enable the organisation to achieve its objectives.

Job description

Job Objectives

• To develop training material and eLearning content in line with the identified business needs, utilising appropriate methodology; and aligned to Group Standards.
• To implement pilot training programmes, including the evaluation and updating thereof, to ensure programme quality and relevance to business prior to final rollout
• To review and update specific training material, to evaluate alignment to Group Policy and Standards and for relevance to Business needs
• To implement administrative and quality assurance requirements to support the management of training programmes
• To liaise with business units to ensure appropriateness and relevance of training materials to business needs
• To manage personal development in order to ensure capacity and capability to deliver on job objectives

Minimum requirements

Job Knowledge:

• Learning and development theories and principles
• Adult Learning Principles
• Labour legislation
• Skills Development Act
• Designing and Development of Training materials and curriculum
• Agile Methodology (advantageous)

Job Related Skills:

• Development of learning material
• Learning facilitation
• Planning and organising
• Training needs analysis
• Project management
• Presentation skills
• Analytical ability
• Interacting across different levels of employees
• Development of ELearning content
• Story Boarding

Job Experience:

• 3 or more years’ experience designing and developing NQF- aligned training material 1 years’ experience of training facilitation would be desirable
• 2 years eLearning content development
• Registration as an assessor

Education:

• 3 year tertiary qualification, diploma or degree (BA, B comm, in communication, languages or ODETDP)

Apply by: 19 January 2026

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Job description

Job Purpose:

• To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
• To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Minimum requirements

Education and Experience Requirements:

• Essential: Registered Pharmacist with SAPC
• Essential: Minimum 2 years’ experience post community service year
• Essential: Minimum 1 year People Management experience
• Essential: Registration with SAPC as the Responsible Pharmacist
• Desirable: Retail Pharmacy experience
• Desirable: Unisolv experience

Job Knowledge and Skills Required:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Knowledge of labor legislation and IR practices
• Sound understanding and application of financial management principles
• Knowledge of competency based interviewing
• Sound managerial, tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy
• Strong financial acumen

Essential Competencies

• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Planning and Organising
• Relating and networking
• Following instructions and Procedures
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Apply by: 11 January 2026

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Job description

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures 
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Competencies:

Essential:

• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations

Desirable:

• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Minimum requirements

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level

Apply by: 13 January 2026