Jobs at DigiOutsource

Why we need you

• We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
• The International Tax & Transfer Pricing Analyst plays a critical role in supporting Super Group Tax function. This role will contribute significantly to the strategy of our business, allowing us to stay ahead of the game.
• The successful candidate will contribute in helping manage our global tax and transfer pricing strategies, ensuring compliance, and supporting our expansion into new markets.
• This role involves close collaboration with internal teams and external advisors to provide comprehensive tax and transfer pricing solutions to key stakeholders.

What you’ll be doing

As part of your role, your responsibilities will include:

Transfer Pricing Advisory

• Conduct functional and economic analyses to determine appropriate transfer pricing policies.
• Perform benchmarking studies to support transfer pricing positions.
• Monitor and update transfer pricing policies to reflect changes in business operations and regulatory requirements.
• Be on hand to support tax queries from the business.

M&A Support

• Assist in the tax due diligence process for potential acquisitions and mergers as well as business restructurings.
• Evaluate tax implications of M&A transactions and provide strategic tax planning advice. Support post-acquisition integration from an international tax and transfer pricing perspective.

New Markets Due Diligence

• Conduct tax and transfer pricing due diligence for entry into new markets.
• Assess the international tax and transfer pricing impact of new market entry strategies and assist in providing recommendations.
• Collaborate with legal and business development teams to ensure compliance with local tax laws.

Documentation and Reporting

• Assist with the drafting of transfer pricing documentation, including master files, local files, and country-by-country reports.
• Prepare tax reports and disclosures for financial statements.
• Ensure timely and accurate drafting of transfer pricing documentation using our cutting-edge transfer pricing technology.

Coordination with Advisors

• Liaise with external advisors and consultants to obtain expert advice and support.
• Assist with and coordinate global transfer pricing and tax compliance efforts with advisors in various jurisdictions.
• Assist with managing relationships with tax authorities and assist in tax audits and enquiries.

Continuous Improvement

• Stay updated on global tax and transfer pricing developments and best practices.
• Identify opportunities for process improvements and implement changes to enhance efficiency and compliance.
• Provide training and support to internal teams on tax and transfer pricing matters.
• This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• 4-7 years of experience in international tax & transfer pricing.
• Bachelor’s degree in Accounting, Tax, Finance, Economics, or a related field. A master’s degree or professional qualification (e.g., CPA, CA, CTA) is preferred but not essential.
• Strong written and verbal communication skills, with the ability to draft clear and concise transfer pricing documentation, internal tax memos and reports.
• Strong knowledge of OECD guidelines, BEPS actions (Pillar II), and transfer pricing regulations. Proficiency in tax research tools and transfer pricing software a plus.
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals.
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope.
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations.

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• Transfer pricing advisory experience (transfer pricing policy design, implementation and operational transfer pricing) and experience in Hard to Value Intangibles and IP.
• Transfer pricing technology familiarity.
• Significant benchmarking knowledge (Orbis / KtMine / Royalty Stat / Eikon / Bloomberg Terminal) to work with external advisors in formulating search strategies.
• Sound knowledge of the attribution of profits to permanent establishments and permanent establishment risk.

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• Why we need you
• We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
• As a Customer Service Host, you’ll be supporting the delivery of high-quality service within the contact centre covering, but not limited to, engaging with our customers through live chats, calls and emails, assisting them with their queries and/complaints. This will help us excel at providing world class service to stay ahead of the game.

What you’ll be doing

• As part of your role, your responsibilities will include:
• Providing world-class customer service by responding to customer queries by telephone, email, and online chats
• Processing and resolving incoming and outgoing contacts in a multimedia environment
• Processing pertinent information into relevant databases
• Completion of tasks assigned during shift
• Customer relationship building and management as well as cross selling products and services
• Problem solving tasks during shift
• Handling and taking full responsibility for customer related queries
• Excellent time management and adherence to schedule
• Performing extra tasks given by managers / shift supervisors as required
• This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Clear and concise verbal and written communication skills
• The ability to handle complex interactions clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Exceptional attention to detail, ensuring high standards of quality in all interactions
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Matric with 2+ years of customer service experience, or a completed Degree/Diploma with no experience required
• Must be available to work 24/7 shifts
• Must have reliable transport

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Expertise in managing multiple customer contacts simultaneously.

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Why we need you

• We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
• As an IT Support Technician. You will be required to provide professional technical support to meet the needs of the organization.

What you’ll be doing

As part of your role, your responsibilities will include but not limited to:

• Installing, Configuring, Maintaining and Troubleshooting of user workstations, laptops on company infrastructure.
• Ensuring correct software is loaded onto the user’s machine before delivery. The use of Intune and the understanding of the processes and general functionality of it.
• Front Line Desktop Support via Chat Support or Jira Service Management initiated requests
• Troubleshoot problems via Teams, in-person remote desktop technologies
• Company Infrastructure monitoring and proper escalation of alerts on systems like Grafana, Kibana and Nagios
• Office365, Exchange on-prem and Exchange365 experience.
• Microsoft Entra and Active Directory administration.
• User Rights Management via group membership changes in Active Directory and Entra
• Corporate and Call Centre applications support, troubleshooting and issue escalation
• Knowledge and experience on Windows 10, 11 and Mac
• Ability to diagnose and fix Hardware problems, ability to replace hardware parts.
• Exposure and knowledge of Printers, Networks, WI-FI, Bluetooth, Hard-drives and laptop internals
• Good knowledge of Dell products
• Keen learner, able to apply new technologies /methods as they become available

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• IT Qualification in A+ and AZ-900
• Minimum of 2 years’ experience in IT. Preferably in a desktop support environment
• Valid driver’s license and own vehicle
• Ability to work shifts

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• Further qualifications in MCSE, N+ or Intune or Azure Add role-specific skill
• Experiencing in monitoring of systems