At Empact we are on a journey - a journey to do our best and be the best for our people, our clients, our partners, our community and our planet.
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Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex foodservice operations experience is highly desirable.
Knowledge, Skills and Competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining.
- Knowledge of South African and industry-specific laws.
- Excellent customer service skills.
- Excellent people management skills.
- Exceptional communication and stakeholder management skills
- Exceptional functions management skills.
- Ability to balance the budget and save on costs.
- Computer literate.
Key areas of responsibility:
- Managing daily operations of the assigned unit.
- Implementation of the production process.
- Managing food/labour costs
- Overall understanding of HACCP
- Events management
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Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex foodservice operations experience is highly desirable.
- Hospital experience advantage.
- Strong knowledge of HSE is advantageous.
- Special diets knowledge is compulsory.
- Must have healthcare experience.
Key areas of responsibility:
- Assist with managing daily operations of the assigned unit.
- Assist with implementation of the production process.
- Assist with managing food/labour costs.
- Overall understanding of HACCP.
- To develop and plan menus.
- Kitchen brigade management.
- Assist in the management of the strategic and day to day operations of the operation.
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Education and Experience required:
- Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
- Tertiary qualification (preferred)
- Valid SA driver’s license and own vehicle
- Experience in selling soft services /similar services would be an advantage
Knowledge, Skills and Competencies:
- Fully computer literate on MS Office, Advanced word, excel and PowerPoint skills
- Cold calling and telemarketing where necessary
- Experienced in sourcing new business, conducting “Needs Analysis” and preparing custom solution proposals.
- Proven sales track record achieving sales targets
- Excellent communication and presentation skills (written and verbal)
- Good interpersonal skills
- Ability to interact with clients at all levels
- Assertive
- Above average Excel, PowerPoint, Word and Outlook ability
Key areas of responsibility:
- Works with a defined sales quota focusing on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations
- Achieves monthly sales targets as set out in budget
- Correctly cost new business achieving the maximum margin on new business
- Ensure contracts are correctly signed and filed for new business
- Plan, set budgets and targets
- Prepare quotes and present to clients as soon as possible meeting the client’s expectations.
- Prepare proposals which clearly set out the terms and conditions for the proposed contract tender
- Prospects potential customers within the target profile
- Develop, build and maintain strong relationships with potential customers
- Develop innovative and creative solutions to identify and develop new customers
- Proposes and closes sales that achieve set company target according to company policies and procedures
- Sustains sales activities, appointments, proposals, cold calls, database updates and reporting
- Keeps abreast of changes in technology and ability to increase knowledge of the cleaning industry and services the company offers
- PRO at client functions
- Maintain contact with existing clients and develop new business
- Timeous handling of queries
- Arrange monthly entertainment if and when necessary
- Where appropriate provide alternatives to ensure we get the business
- Formally introduce operations staff to new clients before commencement
- Ensure operational staff receives the correct documentation to start contracts or special job
- Provide onsite assistance on start of contract
- Follow-up with operations to ensure that contract is functioning in accordance with specifications
- Plan weekly sales prospects
- Set appointments
- Prepare and present weekly/monthly sales reports at month end /weekly sales meetings
- Develop add value to Sales Department
- Target projects
- Re-quoting at existing business
- Assist with training of new sales staff
- Survey prospective clients’ premises and compile quotations based on an agreed working rate per square meter as per specifications
- Able to handle a number of different assignments at the same time. Presentable, well spoken, strong personality, ability to manage timekeeping, assertive, goal orientated, and own transport is essential
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Key Responsibilities:
- Diagnose and repair faults on a range of cleaning machines (vacuums, floor scrubbers, high-pressure washers, etc.)
- Perform routine maintenance and servicing of machines
- Install new equipment at client sites when required
- Maintain service records and complete job cards
- Provide excellent customer service on-site or at the workshop
Requirements:
- Matric or equivalent (Technical qualifications advantageous)
- Minimum 2 years’ experience repairing cleaning or industrial equipment
- Strong electrical/mechanical troubleshooting skills
- Valid driver’s license (Code 8/B)
- Good communication skills and attention to detail
- Ability to work independently and under pressure
go to method of application »
Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex foodservice operations experience is highly desirable.
- Hospital experience advantage.
- Strong knowledge of HSE is advantageous.
- Special diets knowledge is compulsory.
- Must have healthcare experience.
Knowledge, Skills and Competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining.
- Knowledge of South African and industry-specific laws.
- Customer Service Skills.
- Management Skills.
- Communication Skills.
- Exceptional Functions Skills.
- Ability to balance the budget and save on soft costs.
- Computer literate.
- HSE knowledge
Key areas of responsibility:
- Assist with managing daily operations of the assigned unit.
- Assist with implementation of the production process.
- Assist with managing food/labour costs.
- Overall understanding of HACCP.
- To develop and plan menus.
- Kitchen brigade management.
- Assist in the management of the strategic and day to day operations of the operation.
go to method of application »
Desirable education and experience:
- Matric is essential
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
- Minimum 2 Years’ experience of progressive/kitchen management is compulsory
- Must be computer literate
- Experience with stock control, ordering and receiving
- Hospital Catering experience
- Knowledge of Special diets
Knowledge, skills and competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining
- Knowledge of South African and industry specific laws
- Management Skills
- Communication Skills
- Computer literate
Key areas of responsibility:
- Oversee smooth operation of kitchen production
- Maintain consistency for all menu items
- Assist with monitoring inventory and communicating needs to the catering manager
- To ensure portion control, preparation and storage methods thereby avoid waste and keep costs down
- Delivering excellent service
- To assist in all food production areas with basic food preparation in accordance with menu cycle requirements
- To assist in completion of relevant paperwork reproduction and wastage sheets, cleaning records, etc
- To help with regular stock takes as and when required
- To maintain temperature records as required and to report any variance
- Analyse and manage effectively all in unit costs
- All food wastage to be recorded and minimised
- Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
- Support, train, coach and develop team
go to method of application »
Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex foodservice operations experience is highly desirable.
- Hospital experience advantage.
- Strong knowledge of HSE is advantageous.
- Special diets knowledge is compulsory.
- Must have healthcare experience.
Key areas of responsibility:
- Assist with managing daily operations of the assigned unit.
- Assist with implementation of the production process.
- Assist with managing food/labour costs.
- Overall understanding of HACCP.
- To develop and plan menus.
- Kitchen brigade management.
- Assist in the management of the strategic and day to day operations of the operation.
go to method of application »
Education and Experience required:
- Matric
- Working experience in Hospitality environment
- Customer Service experience
- Min of 2 years’ experience in the same role
Key areas of responsibility:
- To provide a friendly and professional service to all customers and clients
- You will be responsible for serving all food and beverages within a timely manner and attend to customer requests in order to ensure they have a great customer experience.
- To support the Unit Manager in all areas in order to deliver a great customer experience.
- To excel in the areas of operational excellence, financial performance and customer / client satisfaction to achieve company and client objectives within all Company policies, procedures and guidelines
- Taking responsibility for ensuring that all food and beverage areas are fully stocked, and the working environment is clean and tidy.
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Education and Experience required:
- 2 Years’ Experience working in a logistics environment
- Matric or Logistics qualification
- Experience working in a hospitality environment would be preferred but not essential as training will be provided
- Worksmart and SAFRON experience will be an advantage
- Supervisory experience would be an advantage
Knowledge, Skills and Competencies:
- Computer literacy
- Ability to work with numbers and calculations
- Planning and organization skills
- Time management skills
- Communication skills
- Ability to work autonomously and under pressure
- Ability to delegate
Key areas of responsibility:
- Administer and control stock
- Communicate directly with the supplier and staff
- Supervise store associate
Method of Application
Use the link(s) below to apply on company website.
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Gmail
Yahoomail