Jobs at Epiroc

Mission of the Role

• It all starts with people. People like you. Join us a Product Analyst (Tester). You will play a key role in helping us build better products by understanding both user and business needs, translating those needs into clear, actionable requirements, and ensuring everything functions as intended through thorough testing.
• Our goal is to enhance quality, foster collaboration, and promote continuous learning to deliver solutions that truly make an impact.

Your Mission:

• Support the product roadmap and prioritize incoming requests.
• Act as a link between clients and the product team to design efficient solutions.
• Document requirements from client sessions with the Product Manager.
• Break down requirements into user stories and tasks for development.
• Manage product items in TFS (user stories, tasks, test cases, bugs).
• Test bug fixes and participate in test cycles.
• Log and track issues during testing and follow up on resolutions.
• Join planning and review sessions to support product development.
• Understand product dependencies and release timelines.
• Help reproduce and document complex issues (Level 3 support).
• Approve internal releases and provide feedback to the implementation team.
• Follow company policies and perform additional tasks as needed.

Your Profile:

• Minimum of 3 years beginner to intermediate experience (using agile scrum methodologies.
• Beginner experience understanding of system design concepts.
• Intermediate knowledge of software usability principles.
• Intermediate experience in Test Drive Development.
• A qualification in I.T or Computer Science will be an added advantage

Closing Date: 30 September 2025

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ROLE 

• To function as an observer in the underground environment to identify and report on the safe use of NCM products and report deviations.
• (Being a truly customer-focused integrated mine support product and technology group driven by a deep concern for safety and efficiency of our customers).

PURPOSE

• The purpose of the role is to provide an observation and report service between NCM and the Customer.
• To ensure that all relevant information is effectively communicated to NCM and the Customer in the provision of quality service and use of NCM products.

QUALIFICATION / CERTIFICATION REQUIREMENTS

• Matric
• RSA Driver’s License
• One on One on the Job Training certificate (Beneficial)
• Assessor certificate (Beneficial)
• Comp A or B (Beneficial)
• Employment subject to medical fitness test as per mine requirement

KNOWLEDGE & EXPERIENCE

• Communication skills
• A team player able to work well with & provide support/assistance to Managers and Customers
• Reliable to operate independently
• Computer literacy – MS Office applications (Basic)
• Cultural Sensitivity / Organizational Culture
• Report writing skills (Preferably English)
• Training / Coaching ability (Beneficial)

COMPETENCY – SELF

• Self-disciplined and good timekeeping
• Organized
• Flexible and adaptable to changing circumstances and work relocation
• Service oriented

COMPETENCIES – OTHERS

• Able to relate to and influence the workforce positively in the underground workplace
• Communicating and listening
• Information gathering and sharing; Relationship building

COMPETENCIES – WORK

• Practical judgement and safety awareness
• Proactive in identifying problems and issues
• Resolve issues, problems, and complaints.
• Results and Deadline oriented