Jobs at FlySafair

Description

• Assist passengers with ticket sales, bookings and flight changes;
• Handle issues such as delays, cancellations, and other operational challenges;
• Explain processes to customers and provide assistance where necessary;
• Supervise Ticket Sales staff;
• Supervise ticket sales representatives, including their training, coaching, and performance evaluation;
• Ensure that all ticket sales representatives adhere to FlySafair policies and procedures, including pricing, ticketing, and refund policies;
• Resolve customer complaints and issues related to ticket sales;
• Oversee the day-to-day operations of the ticket sales department, including managing staff, scheduling and shifts;
• Ensure that all ticket sales are handled efficiently and accurately without any errors or discrepancies;
• Liaise with customers and maintain a visible, accessible presence for both staff and passengers at all times.

Requirements

• Grade 12 or equivalent (Essential);
• Travel Degree or Diploma (Advantageous);
• Minimum of 2-4 years' experience in an Airline/Aviation environment (Passenger Services and/or Ramp Services and/or Baggage Handling);
• No criminal or credit record;
• Must be willing to work on weekends and public holidays;
• Excellent understanding and experience of delivering great customer service;
• Proficient in the use of Microsoft Office (Word, Excel and Outlook);
• Excellent communication skills (verbal and written);
• Conflict resolution skills;
• Excellent phone etiquette;
• Must be willing to work shifts.

Personal Attributes:

• Professional;
• High integrity;
• Punctual;
• High degree of patience and assertiveness;
• Reliable and dependable;
• Ability to deal with confidential information;
• Team player;
• Immaculate time keeping;
• The ability to work well under pressure.

Closing Date: 15 August 2025

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Description

• Conduct line maintenance inspections;
• Ensure quality is in on Pre-Flight, Post Flight and Transit inspections performed;
• Performing routine and non-routine inspections and maintenance on aircraft to ensure they meet the highest safety and operational standards;
• Conduct routine inspections on various avionics systems on the aircraft;
• Conduct fault finding and rectify based on the fault;
• Perform thorough daily inspections of the aircraft to identify any potential issues or defects;
• Conduct necessary maintenance tasks to ensure the airworthiness of the aircraft;
• Adhere to established maintenance procedures and safety standards;
• All activities must be properly recorded and signed off as per SACAA requirements ensuring that all the required legal aspects are complied with;
• Health and Safety requirements must always be complied with to ensure Personal and other Personnel Safety, Fire and Accident/Incident preventions;
• Ensure that the work area, equipment, and tooling are properly maintained and safe prior to starting any job to prevent accidents or incidents to aircraft and staff;
• Maintain the highest quality and standard of inspections;
• Apply analytical thinking and troubleshooting techniques to identify root causes and implement effective solutions;
• Communicate clearly and professionally to ensure smooth workflow and timely completion of maintenance tasks.

Requirements

• Grade 12 or equivalent;
• Licensed AME with a SACAA W1, W2, W3 license on B738 -400/ -800 (Essential);
• Compass Swing (Advantageous);
• Minimum of 15 years aviation experience;
• Line and SVM experience;
• Previous experience working on B737-400 and -800;
• Willingness to work shifts, weekends and on public holidays;
• Must be available and willing to travel at short notice, both locally and internationally;
• Valid South-African passport holder;
• Sound understanding of technical aircraft publications and documentation;
• Maintain a thorough understanding of aviation regulations and safety standards;
• Good understanding of the Avionics Schematic systems;
• Excellent knowledge and troubleshooting experience on B737/400/800;
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint and Outlook.

Personal Attributes:

• Professional;
• High Integrity;
• Self-disciplined;
• Ethical;
• Reliable and dependable;
• Proactive self-starter’ capable of functioning on his/her own with any supervision;
• Committed to delivering quality work;
• Excellent time-keeping;
• Analytical thinking;
• Strong communication skills;
• Able to follow instructions per work instructions;
• Detail-orientated.

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Description

Operations:

• Ensure safety of flight in a timely manner;
• Monitor the flight path and systems of the aircraft;
• Perform checks and procedures before, during and after each flight;
• Communicate with internal departments, external service providers and passengers;
• Navigate and operate the flight;
• Ensure compliance with regulations and company policies and procedures;
• Uphold the company core competitive edge (i.e., excellent customer service);
• Submit accurate and complete legal administrative documentation;
• In the event of the incapacitation of the Captain, the First Officer will assume command;

The First Officer must take all reasonable steps to: 

• Stay updated with the applicable SACAA and international aviation laws, and company Operation manual/s;
• Maintain familiarity with such provisions of the company Operations Manual as are necessary to fulfil the required function;
• Assist the Captain as requested concerning operational and administrative duties in relation to the flight;
• Assist the Captain in upholding a high standard of crew discipline, behaviour, and personal appearance;

The First Officer shall:

• Carry out such duties concerning the flight, in accordance with FlySafair Standard Operating Procedures, including procedures, limitations and performance relating to the specific aircraft type;
• Furthermore, the Captain can allocate any additional duties as required;
• Confirm the safe navigation of the aircraft, maintaining a continuous and independent check upon both the geographical position of the aircraft and its safe terrain clearance;
• Volunteer such advice, information and assistance to the Captain as may contribute favorably towards the safe and efficient conduct of the flight;
• Maintain a high personal standard of discipline, conduct and appearance as a representative of the Company;
• Support the Captain in the development and maintenance of a high standard of professional expertise and morale amongst the crew;
• Ensure compliance with the companies operations manual at all times.

Pre-Flight:

• The First Officer must be fully aware of the planned flight route, contents of briefing sheets, and the forecast with conditions and runway states at the destination and alternate aerodromes;
• Perform all checks outlined in the Operations Manual and fill out all required documents accordingly;
• Work collaboratively with the Captain to review all documents and information necessary to make an informed decision regarding fuel selection, alternates, and any restrictions that may be present on the flight;

In-Flight:

• Perform or monitor the execution of all normal, abnormal and emergency checklists in the manner specified in the Operations;
• Manual and ensure that they are all properly completed;
• Monitor all aspects of the flight, checking that correct procedures and techniques are used, crosschecking all flight instrument indications, especially altitude/height, speed and heading, and advising the Captain immediately If the aircraft deviates from the planned flight path, or if the pilot observes the onset of a hazardous situation, or if any abnormal instrument reading, warning light, or indicator is detected;
• Conduct R/T communications as and when required;

Post-Flight:

• Ensure all post-flight procedures are completed as per the OM and FCOM;
• Submit all relevant documentation and/ or reports i.e. IQSMS.

Requirements

• Grade 12 or equivalent;
• SACAA Commercial (Essential);
• SACAA ATPL (Preferred);
• Class 1 SACAA Medical (Essential);
• Type rated on Boeing (Advantageous);
• Experience on Commercial Jets over 20 Tons (Advantageous);
• Non-Type Rated or Boeing Type rated with a minimum of 1500 Hours, of which shall include 500 hours Multi-Turbine time (Essential);
• Multi Crew experience (Essential);
• No existing medical conditions;
• Willing to sign applicable training bond/s;
• No criminal record;
• Willing to undergo a drug and alcohol test;
• Own transport and RSA Driver’s License;
• SA Citizen with proof of identity;
• Willing to undergo Psychometric assessments;
• Valid RSA Passport;
• Must be willing to work irregular hours on a roster;
• Must have detailed knowledge and understanding of National Aviation regulations such as SACAA, ICAO;
• Knowledge of Doc 8186 (Essential);
• Knowledge of Commercial and Airline Transport Pilots licensing content.

Personal Attributes:

• Immaculate time keeping;
• Good interpersonal skills;
• Professional;
• High integrity;
• Well-groomed;
• Disciplined;
• Excellent Situational awareness;
• Good leadership skills;
• Ability to work irregular hours;
• Positive attitude;
• Be able to handle high levels of responsibility/pressure;
• Be a team player and keep up positive morale;
• Excellent writing skills;
• Excellent communication skills.