Jobs at FlySafair

Description

• Coordinate and drive the commercial elements of key contracts and products within the commercial partner landscape; 
• Ensure that all requirements are executed optimally; 
• Ensure that systems and procedures are put in place; 
• Drive key micro-business areas and commercial contracts within the airline, with a specific focus on revenue partnership and management of key products;
• Monitor or coordinate the integration and utilisation of APIs, ensuring seamless connectivity and optimal functionality;
• Ensure business requirements are effectively met through ongoing engagement with partners and internal stakeholders, while managing and coordinating the end-to-end integration of new API partners and the optimisation and maintenance of existing integrations; 
• Identify, cultivate, and manage strategic partnerships that enhance our services;  
• Negotiate with partners to establish mutually beneficial agreements, focusing on pricing, terms, and conditions; 
• Understand aviation systems and technologies, enabling effective communication with technical teams and partners;  
• Utilise data analytics to evaluate API performance and partnership effectiveness, making data-driven decisions for improvements;  
• Skilfully handle conflicts and disputes within partnerships, striving for resolution while safeguarding our interests;  
• Collaborate with internal teams, including IT, Marketing, and Sales, to ensure successful partnership integration; 
• Build relationships and collaborate with internal departments and external partners; 
• Ensure API partnerships are managed, and additional API and new distribution partners are contracted; 
• Prepare and submit accurate weekly and monthly business development, sales, and commercial performance reports within agreed timelines; 
• Analyse commercial and operational data to identify trends, risks, growth opportunities, and areas requiring corrective action; 
• Compile and maintain management dashboards, presentations, and performance summaries to support commercial decision-making; 
• Ensure the accuracy, integrity, and availability of business development and commercial reporting information for internal stakeholders;
• Ability to use basic business software and management reporting. 

Requirements

• Grade 12 or Equivalent (Essential); 
• Degree in B.Com, Business Science or B.Eng (Alternatively an Industrial Engineer with an interest and aptitude for Commercial Management) (Essential);  
• 5 years’ relevant experience in a similar role or related (Essential);   
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Outlook);  
• Knowledge in Business Administration or Business Operations; 
• Knowledge of E-Commerce;  
• Knowledge of Business Process;
• Stakeholder engagement; 
• Excellent Interpersonal and communication skills; 
• Project Management; 
• Attention to detail; 
• Able to handle sensitive and confidential information; 
• Negotiating skills; 
• A knack for navigating the intricacies of partnerships.

Personal Attributes:

• Ability to work in a team and independently;
• Internal and external networking;
• Business acumen;
• Integrity and values;
• Results driven;
• Professional;
• Immaculate time keeping;
• Proactive.

Closing Date: 4 November 2026

go to method of application »

Description

• Develop and oversee weekly operational plans, aligning resources (staffing and equipment) to business priorities and passenger demand forecasts;
• Anticipate operational constraints and recommend proactive solutions to maintain service quality and compliance;
• Contribute to workforce and capacity planning to ensure operational resilience;
• Manage relationships with contracted third-party providers and airport authority, ensuring adherence to contractual obligations, service-level agreements, and safety standards;
• Lead performance reviews with service providers, addressing deficiencies and negotiating improvements;
• Collaborate with internal stakeholders (Flight Operations, Technical and Ground Handling) to align operational activities;
• Act as the delegated authority for the Base Manager during periods of absence, ensuring operational continuity and compliance with safety, security, and regulatory requirements;
• Provide guidance and direction to operational staff, escalating and resolving complex issues when required;
• Represent the Base Manager in audits, regulatory inspections, and cross-functional operational forums where required;
• Collect, interpret, and model operational data (e.g., turnaround times, incident investigations, delay root cause analysis, passenger handling metrics, and third-party KPls);
• Design and maintain dashboards and reporting tools to monitor real-time performance and long-term trends;
• Apply statistical and data-visualisation techniques to generate insights that improve efficiency, reduce costs, and enhance service delivery;
• Partner with the Base Manager and senior stakeholders to make data-driven recommendations on operational strategy and resource allocation. 

Requirements

• Grade 12 or Equivalent (Essential);
• Diploma/Bachelor's Degree in Aviation Management, Data Analytics, Logistics, or a related discipline (Essential);
• Minimum 7 years' experience in airport or airline operations, with at least 2 years in a specialist or supervisory capacity (Essential);
• Demonstrated experience in third-party/vendor performance management (Essential); - Demonstrated experience in data analytics (Essential);
• Proven track record of applying data insights to improve operational efficiency and service quality (Essential);
• Knowledge of Baggage and Ramp handling Procedures;
• Knowledge of IATA Airport Handling Manual (AHM);
• Knowledge of IATA Ground Operations Manual (GOM);
• Knowledge of Ground Support Equipment (GSE), Safety Standards and Maintenance;
• Sound understanding of SACAA regulations and airport operational standards;
• Knowledge of relevant Airport Authority Operation Procedures Manual;
• Knowledge of IATA Dangerous Goods Manual;
• Proficiency in data analysis tools, reporting systems, and MS Office. 

Personal Attributes: 

• Professional;
• Integrity;
• Reliable and dependable;
• Able to work independently;
• Proactive;
• Advanced analytical skills with the ability to translate data into actionable insights;
• Strong stakeholder engagement and vendor management capability;
• Decision-making authority under operational pressure.