Alstom has been present in South Africa for more than a century. During these years the company provided a wide range of products and technologies which helped develop the country’s infrastructure. Alstom provided equipment for 12 of South Africa’s 13 coal-fired power plants and for the only nuclear power plant, but it also played a historical...
PURPOSE AND MISSION OF THE JOB:
- Troubleshooting of Alstom products at customer site in order to ensure their availability.
- Provide technical expertise to subcontractors, warranty support team, project team members and less experienced personnel.
KEY NETWORK & LINKS :
INTERNAL:
- Customer Site PI team
- PI Support team
- Reliability Availability Maintainability Safety (RAMS) team
- Project Engineering team
- Installation and Test & Commissioning team (if applicable)
- Internal Supplier representatives (Components/Participating Units)
- Maintenance/Service team (if Alstom)
- Global System representatives (if applicable)
EXTERNAL:
- Customer site team
- Customer maintenance team (if not Alstom)
- External Supplier representative
MISSION & RESPONSIBILITIES :
KEY ACCOUNTABILITIES:
- Carry out Troubleshooting during PI period as well as Pre-warranty & Commissioning (and Validation & Certification if applicable), including investigation and repair
- Carry out Fleet check activities
- Reports & register any deviation (failure/event) in Failure Management data base including configuration data
- Support operation helpdesk
- Apply & enforce Alstom & customer EHS & security rules and relevant PI processes on customer site
- Execute test & trouble shouting procedures to evaluate system performance and performs failure analysis on parts to be returned for repair
- Support Implementation Field Modifications (FM operator), if required
- Support specific technical investigations by Engineering or internal/external Suppliers
- Recommends preventative and corrective actions
- Instructs and directs operators in field modification and repairs if needed
- Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
- Ensure good information flow about interventions & operations within Troubleshooting to support shift transition, if needed
- Lead Troubleshooter team, if needed
- Conducts peer reviews of PI activities and provide technical leadership if requested
- Contribute to Return of Experience
MEASUREMENT
- Achievement of contractual availability (milestone) targets
- Characterization of K1S/K2/K3 issues on time (considering K1S – safety relevant issue, K2 – issue causing major passenger service disruption, K3 – issue having impact on service availability and product reliability)
- Completeness and Quality of failure/event diagnosis/data recorded in Defect Management data base
- Availability of configuration update data
- Audit results (internal and external)
- Customer satisfaction of technical expertise
- Compliance with EHS rules and work-related processes
THE PREFERRED CANDIDATE WILL MEET THE FOLLOWING REQUIREMENTS:
EDUCATIONAL REQUIREMENTS
- Btech/ Degree in Mechanical or Electrical/Electronics
- Minimum IT knowledge
- Internal EHS training
EXPERIENCE
- Technical troubleshooting/investigation/testing experience (mechanical or electrical / electronic)
- Field Experience
- EHS knowledge and exposure
- Product knowledge
- Railway Safety/Product liability
- Engineering knowledge
- Customer contact
Competencies & Skills
- Ability to read and understand electrical, pneumatical and mechanical diagrams
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PURPOSE AND MISSION OF THE JOB:
- Troubleshooting of Alstom products at customer site in order to ensure their availability.
- Provide technical expertise to subcontractors, warranty support team, project team members and less experienced personnel.
KEY NETWORK & LINKS :
INTERNAL:
- Customer Site PI team
- PI Support team
- Reliability Availability Maintainability Safety (RAMS) team
- Project Engineering team
- Installation and Test & Commissioning team (if applicable)
- Internal Supplier representatives (Components/Participating Units)
- Maintenance/Service team (if Alstom)
- Global System representatives (if applicable)
EXTERNAL:
- Customer site team
- Customer maintenance team (if not Alstom)
- External Supplier representative
MISSION & RESPONSIBILITIES :
KEY ACCOUNTABILITIES:
- Carry out Troubleshooting during PI period as well as Pre-warranty & Commissioning (and Validation & Certification if applicable), including investigation and repair
- Carry out Fleet check activities
- Reports & register any deviation (failure/event) in Failure Management data base including configuration data
- Support operation helpdesk
- Apply & enforce Alstom & customer EHS & security rules and relevant PI processes on customer site
- Execute test & trouble shouting procedures to evaluate system performance and performs failure analysis on parts to be returned for repair
- Support Implementation Field Modifications (FM operator), if required
- Support specific technical investigations by Engineering or internal/external Suppliers
- Recommends preventative and corrective actions
- Instructs and directs operators in field modification and repairs if needed
- Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
- Ensure good information flow about interventions & operations within Troubleshooting to support shift transition, if needed
- Lead Troubleshooter team, if needed
- Conducts peer reviews of PI activities and provide technical leadership if requested
- Contribute to Return of Experience
MEASUREMENT
- Achievement of contractual availability (milestone) targets
- Characterization of K1S/K2/K3 issues on time (considering K1S – safety relevant issue, K2 – issue causing major passenger service disruption, K3 – issue having impact on service availability and product reliability)
- Completeness and Quality of failure/event diagnosis/data recorded in Defect Management data base
- Availability of configuration update data
- Audit results (internal and external)
- Customer satisfaction of technical expertise
- Compliance with EHS rules and work-related processes
THE PREFERRED CANDIDATE WILL MEET THE FOLLOWING REQUIREMENTS:
EDUCATIONAL REQUIREMENTS
- Btech/ Degree in Mechanical or Electrical/Electronics
- Minimum IT knowledge
- Internal EHS training
EXPERIENCE
- Technical troubleshooting/investigation/testing experience (mechanical or electrical / electronic)
- Field Experience
- EHS knowledge and exposure
- Product knowledge
- Railway Safety/Product liability
- Engineering knowledge
- Customer contact
Competencies & Skills
- Ability to read and understand electrical, pneumatical and mechanical diagrams
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PURPOSE AND MISSION OF THE JOB:
- Provides field engineering leadership, assist and support to projects & PI team for investigation, troubleshooting and resolution of technical/quality issues
KEY NETWORK & LINKS :
INTERNAL:
- Participating Units and/or Subsystem Managers
- Customer Site PI team
- PI Support team (Back-office)
- Reliability Availability Maintainability Safety Teams
- Project Engineering team
- Quality team (mainly Project Quality Safety Manager and Supplier Quality)
- Installation and Test & Commissioning team
- Internal Supplier representatives (Components/Participating Units)
- Sourcing and Contract Manager
- Integrated Service Readiness (ISR)
- Maintenance/Service team
- Global System representatives
EXTERNAL:
- Train drivers
- Customer site team
- External Suppliers
MISSION & RESPONSIBILITIES :
KEY ACCOUNTABILITIES:
- Support any technical activity on Alstom products during PI period as well as Commissioning, Warranty (and Validation & Certification phase)
- Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions
- Define troubleshooting methodology
- Provides technical guidance and supports technicians in troubleshooting and repairs
- Provides feedback on technical documentation deficiencies.
- Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
- Drive Kx (8D) issues with Quality and internal & external Suppliers as support of Project Product Introduction Manager (PrPIM)
- Ensure completeness and quality of input to Failure Management data base for RAMS exploitation
- Drive Reliability Growth through failure/event investigation and reliability forecast implementation (with RAMS support).
- Drive and support containment to avoid reoccurrence of failures
- Supports as-maintained Alstom product configuration control and relevant documentation management
- Support technical reviews with internal and external Suppliers, partners, customers, authorities
- Ensure & facilitate information flow within the PI Customer Site, PI functions and project teams. Provides status and transparence on PI activities, key technical issues, to PrPIM.
- Apply EHS requirements on site with the support of EHS team representatives
- Drive technical Return of Experience/reporting/feedback as support of PrPIM
- Support Obsolescence Management
- Support preparation and implementation of Field Modifications (FM)
- Support Services team on the preventative maintenance activities
MEASUREMENT
- Achievement of contractual reliability (milestone) targets
- Achievement of contractual availability (milestone) targets
- Containment and solution of K1S/K2/K3 issues on time (Considering K1S – safety relevant issue, K2 – issue causing major passenger service disruption, K3 – issue having impact on service availability and product reliability)
- Completeness and Quality of failure/event diagnosis/data and relevant documentation
- Reliability improvement after FM implementation
- Achievement of PI Dashboard
- Achievement of configuration updates
- Achievement of REX implementation
- Audit results (internal and external)
- Compliance with EHS rules and work-related processes
THE PREFERRED CANDIDATE WILL MEET THE FOLLOWING REQUIREMENTS:
EDUCATIONAL REQUIREMENTS
- Graduate in Engineering or Industrial
- Minimum IT knowledge
- Internal EHS training
EXPERIENCE
- Several years of technical experience, either mechanical or electrical / electronic engineering
- Railway safety & RAM
- EHS knowledge/exposure
- Product knowledge
- Data analytics
- General Railway knowledge
- Field Experience
- Problem Solving skills
- DFQ, Quality and Audit skills
- Customer contact
Competencies & Skills
- Ability to read and understand electrical, pneumatical and mechanical diagrams
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THE PURPOSE OF THE ENGINEERING TECHNICIAN ROLE IS TO:
- Troubleshooting of Alstom products at customer site in order to ensure their availability.
- Provide technical expertise to subcontractors, warranty support team, project team members and less experienced personnel.
MAIN RESPONSIBILITY WILL BE:
KEY ACCOUNTABILITIES:
- Carry out Troubleshooting during PI period as well as Pre-warranty & Commissioning (and Validation & Certification if applicable), including investigation and repair
- Carry out Fleet check activities
- Reports & register any deviation (failure/event) in Failure Management data base including configuration data
- Support operation helpdesk
- Apply & enforce Alstom & customer EHS & security rules and relevant PI processes on customer site
- Execute test & trouble shouting procedures to evaluate system performance and performs failure analysis on parts to be returned for repair
- Support Implementation Field Modifications (FM operator), if required
- Support specific technical investigations by Engineering or internal/external Suppliers
- Recommends preventative and corrective actions
- Instructs and directs operators in field modification and repairs if needed
- Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
- Ensure good information flow about interventions & operations within Troubleshooting to support shift transition, if needed
- Lead Troubleshooter team, if needed
- Conducts peer reviews of PI activities and provide technical leadership if requested
- Contribute to Return of Experience
- Performance measurements:
- Achievement of contractual availability (milestone) targets
- Characterization of K1S/K2/K3 issues on time (considering K1S – safety relevant issue, K2 – issue causing major passenger service disruption, K3 – issue having impact on service availability and product reliability)
- Completeness and Quality of failure/event diagnosis/data recorded in Defect Management data base
- Availability of configuration update data
- Audit results (internal and external)
- Customer satisfaction of technical expertise
- Compliance with EHS rules and work-related processes
THE PREFERRED CANDIDATE WILL MEET THE FOLLOWING REQUIREMENTS:
- BTech Engineer (Electrical / Electromechanical)
- 3- 5 years in a electrical/electronic/pneumatic testing environment
- Environment, Health and Safety knowledge/exposure
- Hands on Test & Commissioning, fault finding & repair experience
- Working experience in Mechanical and Electrical Fault-finding
- Experience in analytical fault reporting and report writing
- Ability to read and understand drawings and schematics
- Experience in Industrial activities related to Electrical, Control, onboard communications & network systems within process industry, railways or factory automation
- Railway industry knowledge will be an advantage
THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING COMPETENCIES
- Agile mindset
- Inclusive mindset
- Responsible mindset
- Sound MS Office skills
- Good knowledge in IT tools and smart devices
- Fluent in English Verbal and Written
- Team Player. Spirit of “Team Trust Action”
- Self-Motivation
- Result driven
- Customer orientated
- Ability for problem-solving and efficient decision-making in environment
- Ability to work across sites/functions in a multi-cultural environment
- Understanding of computer System Diagnostic
- Solid Electrical / Mechanical background and understanding of engineering principles
- Knowledge of maintenance engineering principles
- Willing to work shifts and standby as and when required (possible weekend work)
- Must be capable of working independently
- Ability to travel nationally if required
- Valid Driver’s License
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PURPOSE OF THE JOB
- A Shot Blast Operator is responsible for operating machinery that cleans or polishes metal surfaces using abrasive sand blasting techniques. Operators also perform routine maintenance on equipment and adhere to safety protocols to prevent accidents.
- Inspect finished work to make sure it meets specific standards and is free of rust, scale, or dirt. Perform routine checks, clear blockages, and maintain blasting machinery. Movement of Small, Medium & Big steel plates from the WHSE to Shotblast Booth with overhead Crane.
Reports directly to:
Other reporting to:
- Logistics coordinator
- Direct reports: None
- Network & Links
- Internal
- Logistics Operators
- Production
- Quality
- Maintenance
- External
- None
MAIN RESPONSABILITIES
Main tasks:
- Apply rules to operate in an environment that complies with company Health, Safety and Environmental policies
- Ensure and comply with safety standards guidelines, policies and procedures
- Ensure safe movement of materials within the warehouse with the crane and FLT
- Ensure that FLT & Crane daily inspections checklist are completed report any deviations to the supervisor before using the machine
- Lay out components in preparation to shotblast as per picking list.
- Loading materials into the machine, monitoring the blasting process.
- Set up, monitor, and adjust blasting machines, pressure pots, nozzles, and dust collection systems
- Recording any delays disturbances on APSYS board and escalating to supervisor.
- Check and confirm number of parts going into shotblast and confirm the qty received after shortblast.
- Ensure the preservation of materials during all processes (handling, storage, line feeding,
- Ensure inventory control & optimized material flow within the site – including picking, packing, offloading, kitting and stock counting.
- Assisting with other warehouse & logistics tasks and ensuring a preparedness for changing production demands
- Detect, treat anomalies and know how to report those that cannot be resolved to the Supervisor
- Prioritize its activities according to emergencies (manage the movement of material according to different sizes.
- Participate in the continuous improvement of the process to drive efficiency performance together with the WHSE team and other functions.
Storage
- Understand Logistics/supply chain Golden rules.
- Understanding WHSE storage processes as per Alstom Requirements.
- Apply safe conditions of storage (max. weight capacity) and EHS rules for hazardous materials
- Handling process of all different types of materials within the warehouse.
Logistics Process:
- Respect and follow Logistics Golden Rules (SUP-WMS-012)
- Respect and follow handling procedures for inventory in the warehouse.
- Support Logistics operators’ identification of parts after short blast and movement of material to mirror zone.
Material movements
- Move material from storage bin as per picking list qty and load short blast troller
- Respect the footprint as per layout & make sure movement of material as per process flow.
- Follow walkways for movement of the side wall, roof plates & top plates and ensure a clear visual space in front.
Support
- Treat the delivery request on time, realize packing accordingly.
- Create, treat and follow the logistics team based on the input provided by the teams.
- Work closely with logistics operators for priorities to support
Handling
- Respect the handling and storage rules in line with Logistics Golden Rules
- Housekeeping duties to be performed daily.
MAIN REQUIRED COMPETENCES
- Educational Requirements: Logistics & WHSE experience will be advantageous
- Mandatory Education
- Matric
Desirable:
- Logistics or Supply chain Certificate/Diploma
- Experience 2– 5 years working experience within a warehouse / logistics environment
Mandatory:
- Operating Shotblast machine
- Completing daily startup checklist
- Overhead Crane License
- Material Handling
- FIFO
- 5S
- Overhead Crane license
- Forklift driving license
Desirable:
- Knowledgeable of warehouse /Stores environment
- Kitting & line feed
- Put aways
- Inventory count
- Rigger experience
Competencies & Skills
- Team spirit & flexibility
- Desire to perform well
- Reliable & well organized
- An agile, inclusive and responsible attitude
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YOUR FUTURE ROLE:
- Full accountability of the end to end CCM process and deliverables in a Low Criticality Project / No Criticality Project or Program (Level 3).
- Ensure accuracy, consistency, and traceability of the delivered products and services to internal and external customers.
- Keep the Project/ Program configuration under control and manage changes during the whole lifecycle of the Project or Program.
POSITION IN THE ORGANIZATION –
MAIN OFFICE LOCATION:
- Located in Nigel (Ekurhuleni) at the production site
- May also be required to visit suppliers and other Alstom sites/offices
- Work with Cross Functional Teams to execute Sourcing Strategies i.e. Central Teams, Suppliers, Projects Team, Supplier Quality, Supplier Development, Supply-Chain, Quality, Engineering, Economic Development, Legal, Finance, etc.
WE’LL LOOK TO YOU TO:
- Is leading the CCM activities in a Project/Program or is collaborating with the Advanced PrCCM or the Senior PrCCM of the Project when applicable.
- Applies CCM procedures, instructions, templates etc. and ensures that project/ program team members are trained and apply them.
- Establishes Configuration Management Plan with the CCM activities and the associated roles & responsibilities.
- Ensures Configuration and Change Management applicable tools are applied and manages access rights.
- Escalates any risks / issues CCM related within the Project / Program organization and reports on CCM Performance Indicators, derives and manages actions (PDCA).
- Ensures the execution Development for Quality (DfQ) Gates for CCM deliverables.
Performs Configuration Management activities, such as:
- Identifies and monitors the accuracy and maturity of items under configuration control.
- Prepares a Configuration Strategy and publishes Release Notes accordingly (Configuration Baselines, Target Configurations), following review with technical stakeholders, ensuring the product consistency.
- Ensures Supplier Configuration Management incl. CCM requirement negotiation and requested CCM documentation.
- Supervises the correctness of Configuration Status Accounting Report (CSAR) for each unit (i.e. As Build/As Maintained/As Installed).
Performs Change Management activities, such as:
- Organizes and leads the Change Boards, while recording decisions and actions.
- Ensures all Change Requests are complete, clear, evaluated, assessed in terms of cost, schedule, quality and risk through all the stages, with the cooperation of the Change Boards participants.
- Monitors Change Requests progress end-to-end within the Change Process and ensures all involved stakeholders are informed at all times.
- Facilitates event management (e.g. electrical, software etc.) and transfer into the Change Management Process, when necessary.
ALL ABOUT YOU
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role :
GRADUATE OF UNIVERSITY DEGREE IN ANY OF ENGINEERING/PROJECT MANAGEMENT/BUSINESS MANAGEMENT OR EQUIVALENT.
- Knowledge from Configuration & Change Management
- Knowledge of Business Process Management, Project Management, Risk Management, Requirements Management Supply Chain, Engineering, Industrialization, Data Management and Document Control inter-related with CCM.
WORK EXPERIENCE IN AN INTERNATIONAL ENVIRONMENT
- Knowledge of Alstom configuration & change processes and related processes of contributing Métiers/ Functions
- Above 3 years of experience in a configuration and change management role.
- Experience in the entire CCM lifecycle of a Project/Program.
- Mandatory knowledge of railway products, railway solutions (signalling, telecom etc.), systems and components
- Knowledge of CCM tools (ALM, Clear Quest, Clear Case SAP, PLM, AEC-tpPLM, ERP, etc.)
- Ability to communicate with technical and non-technical project/program stakeholders
- Systematic, rigorous, proactive and organized with good attention to details.
- Is a team player and sets a good environment for team colleagues
- Driven for results with strong multi-tasking and influencing skills
- Good knowledge of Microsoft Office
THINGS YOU’LL ENJOY
Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.
YOU’LL ALSO:
- Enjoy stability, challenges and a long-term career free from boring daily routines
- Collaborate with transverse teams and helpful colleagues
- Contribute to innovative projects
- Steer your career in whatever direction you choose across functions and countries
- Benefit from our investment in your development, through award-winning learning
- Benefit from a fair and dynamic reward package that recognizes your performance and
- potential, plus comprehensive and competitive social coverage.
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PURPOSE:
- Represents Quality in the project team, driving for customer satisfaction through the project’s Safety, Quality assurance by coordinating all quality and safety activities starting at tender stage and throughout the project until contract closure (SQCDP)
MAIN RESPONSABILITIES
CUSTOMER QUALITY
- Be the independent voice of the customer in the project organization.
- Act as interface with the Customer quality and safety teams
- Attends to CSS interview (Customer Satisfaction Surveys) with Customer Director and PM , supports & monitors action plan
PROJECT QUALITY
- Establish, document, implement, maintain, and continuously improve the Project Quality Management Plan (PQMP) and ensure its proper application during contract execution in accordance with contract requirements, and Alstom processes.
- Contribute with structured techniques (e.g., FMEA) to the criticality assessment of Alstom’s solutions (system and sub-systems) and services to ensure the right level of safety and quality assurance as well as inspection activities for all identified CTQ (Critical to Quality).
- Guide project teams in understanding Quality contributions to the project.
- Be the interface in the Project Team for all Project Quality aspects (Engineering (EQ), Industrial (IQ) and Supplier (SQ))
- Manage, coordinate, and synchronize the community of all quality métiers supporting the project execution (system and sub-systems, PUs)
- Ensure project core team awareness of project quality plan and its deliverables, regularly reporting on progress and support achieving the required level on quality competencies.
- Support project audits, reviews and approval of supplier quality systems and audits compliance (upon customer request)
PROJECT EXECUTION CONTROLS
- Support the project team and the PM to prepare DFQ gate reviews & follow up related action plans.
- Report quality and safety alerts and manage Non-conformities and Safety issues.
- Ensure quality of the technical modifications (Change Requests CR) made during the project ensuring compliance to the design change process and quality of implementation of the technical modifications and analyze financial implications (Cost of Non-Quality CoNQ)
- Ensure that safety assessment is correctly implemented (i.e.: safety review) and prepare safety authorization.
- Control project processes and deliverables compliance through inspection and audits - to authorize presentation/ delivery to customer.
- Ensure that Return of Experience (REX) of all functions has been considered in the risks & opportunities and closely monitor to prevent occurrence.
- Owning the Supplier Part List (SPL), and ensure the list is properly created for the full scope of the project across all contributing sites.
- Ensure with SQ Team and/or Procurement a good synchronization and follow-up of GO Production and FAI (First Article Inspection) activities, relative to the SPL, with special attention in case of supplier change/localization initiatives.
- Collaborate with IQ, Industrial, SQ, EQ and Engineering to ensure a customer inspection acceptance criteria booklet is established and agreed with the customer.
- Support customer inspections at Alstom, supplier, and customer sites (upon request)
- Ensure the train/ product history book is prepared, updated, and handed over to the customer for each train/ product.
- Support the Project Manager / Director (PM/PD) & Customer Director (CD) with the customer satisfaction survey, its analysis and associated action plan.
- Ensure and improve the tender quality if assigned to support tender phase.
- In the case of Transfer of Technology (ToT), act as a sparring partner to the PrTTM and, organize and prepare all quality activities/documentation needed in the frame of the transfer.
MEASURE AND IMPROVE PROJECT QUALITY PERFORMANCE.
- Facilitate problem solving during project execution phase to ensure timely management and reduce the costs of non-quality (8D, QRQC, REX)
- Ensure that the relevant stakeholders are included in Customer issues solving process (if needed).
- Implement an effective corrective and preventive action system.
- Provide support for periodic progress reporting through quality indicators and identify improvement opportunities.
Depending on local organization, PrQSM could also oversee Industrial Quality, QMS and SQ activities.
PERFORMANCE MEASUREMENTS (PROJECT RELATED):
- “On Time” Gate Reviews, Gates in “Backlog” and shared with PMO “DFQ Look Ahead.”
- Number of remaining Safety or Customer Issues to fix after target time agreed.
- Project Quality documentation delivered and approved on time.
- Safety Authorizations prepared and approved on time.
- FAI and FAR/FMR/SMR (First/Serial Assembly /Mounting Review) processes applied and implemented on time.
- Railway safety issues reported on time.
- Cost of Non-Quality analyzed and managed through PDCA.
- Speed to solve non-conformities.
- Customer Satisfaction Survey (CSS) process properly applied.
- Project Performance Indicator
JOB LOCATION / MOBILITY
- Site/Region of the project team, with some travel and/or missions (internal and external)
EDUCATIONAL REQUIREMENTS
- Graduate or post-Graduate Degree in Engineering with management background depending on the size of the project
- Qualification in Six Sigma valued
EXPERIENCE
- Awareness of Processes and Products delivered in the project.
- Experience in managing Quality tools and problem-solving tools.
- Experience in operational activities and in documentation management
- Experience in teams/people management & ability to positively influence in cross-functional/ geographically distributed teams
- Knowledge of railway industry (norms, certifications) would be an asset.
- Experience in Quality / audit are appreciated
COMPETENCIES & SKILLS
- Process oriented and customer focused.
- Data driven to make objective decisions based on facts (“Speaks with data.”)
- Rigor communication skills with Business Partners
- Knowledge of Quality standard (ISO9001, IRIS, CMMI, ECM,.) and quality tools
- Problem solving methodologies & Lean principles.
- Collaboration and team working
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Your future role
- Take on a new challenge and apply your operational and leadership expertise in a cutting-edge field. You’ll work alongside a collaborative and dynamic team of professionals.
- You'll play a key role in ensuring safe, quality, cost-effective, and on-time production delivery within your assigned Elementary Production Unit (EPU). Day-to-day, you’ll work closely with cross-functional teams across the business, including project management, engineering, sourcing, supply chain, and quality, to drive operational excellence and continuous improvement.
- You’ll specifically take care of leading and coordinating daily manufacturing activities, but also supervising operators and ensuring compliance with safety and quality standards.
We’ll look to you for:
- Allocating daily work to operators and monitoring progress, productivity, and adherence to standard work practices.
- Driving adherence to APSYS tools and continuous improvement initiatives within the EPU.
- Ensuring operational readiness and addressing production constraints to meet planned output, quality, and safety requirements.
- Coordinating operator training, onboarding, and skills development to maintain a competent and engaged workforce.
- Monitoring SQCD (Safety, Quality, Cost, Delivery) indicators and implementing corrective actions to achieve targets.
- Facilitating root-cause analysis and supporting the implementation of corrective actions to resolve production issues.
All about you
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:
- Secondary education with a trade qualification in Welding or Boiler Making/N3 (mandatory).
- A technical degree would be considered an advantage.
- Previous experience in an operational industrial environment, with a minimum of 5 years in a similar role.
- Previous experience supervising people in a blue-collar environment
- Proven ability to deliver against master production schedules and manage blue-collar labor in a unionized environment.
- Knowledge of manufacturing processes, technologies, and special processes.
- Familiarity with lean management tools, EHS regulations, and industrial management practices.
- Sound leadership skills, including adaptability, inclusivity, and a commitment to responsibility.
- Experience in the railway industry or industrialization environment is desirable but not essential.
Things you’ll enjoy
- Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.
You’ll also:
- Enjoy stability, challenges, and a long-term career free from boring daily routines.
- Collaborate with transverse teams and supportive colleagues.
- Contribute to innovative projects that shape the future of mobility.
- Utilise our structured and inclusive working environment.
- Steer your career in whatever direction you choose across functions and countries.
- Benefit from our investment in your development through award-winning learning programs.
- Progress towards roles such as Workshop/Line Manager or other leadership positions.
- Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).
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PURPOSE OF THE JOB
- To Manage his/her Supplier's portfolio (Internal and/or External suppliers) for ensuring goods delivery at right time and place based on Alstom needs. Express delivery needs to suppliers and animate the Supplier's delivery performances.
- Drive action plan for performance improvement & contribute for risk management.
POSITION IN THE ORGANIZATION
MAIN OFFICE LOCATION:
- Located in Nigel (Ekurhuleni) at the production site.
MAIN NETWORK:
External Suppliers
- Planning & Logistics Teams, Production, Sourcing, Quality, SDPM (Supplier Delivery Performance Manager)
- PrSCL (Project Supply Chain Leader) / PrIdM (Project Industrialization Manager), Engineering & Industrialization
- Finance, Material Planning & SRM Central Team and Internal Suppliers (other Alstom Sites)
RESPONSIBILITIES AND ACCOUNTABILITIES
MISSIONS
- Express delivery needs to Suppliers
- Follow up deliveries and ensure the availability of goods for Alstom projects
- Monitor Supplier's performances KPI's
- Participate/lead to Supplier's performances improvement (animation)
- Contribute with SC inputs for supplier selection
TASKS
- Internal suppliers: Manage Purchase Requisition flow up to Material Planning documents
- External suppliers: Follow up with Sourcing the Purchase Requisition level maturity for launching Material Planning documents
- Ensure and update the accuracy of material planning master data (in compliance with stock and logistic constraints)
- Create the Material Planning documents (Call-off, Schedule Agreement) & respective Source List
- Communicate the Material Planning documents to Suppliers and follow Suppliers confirmation
- Analyze Suppliers confirmations vs. Alstom needs and evaluate the risk/impact anticipation on production/projects
- Identify priorities associated with risk/impact anticipation and set up recovery actions
- Maintain a routine with Suppliers in order to check the status of deliveries
- Analyze and manage MRP exception messages and anticipate supply problems (backlogs, shortages, no demand).
- Maintain delivery dates in ERP
- Track missing parts until stock availability
- Ensure non-conformities replacement
- Resolve Receiving issues (overstock, shortage, damage, documentation, etc.)
- Analyze and share deliveries performances KPI's with different stakeholders (Internal & External)
- Collaborate with Material Planning Management/SDPM to validate worst Suppliers and define appropriate action plan (adapted governance: LSCA, LCA, etc...)
- Apply appropriate communication routine with Suppliers based on their delivery performances
- Drive and follow (when involved) Supplier Capacity Assessment
- Drive and follow (when involved) Supplier's Light Capability Assessment (LSCA)
- Contribute to new business risk assessments and mitigation action plan
GENERAL SCOPE
- Apply APSYS roadmap and standards
- Respect Alstom EHS policy
- Participate to EHS improvement and targets achievement
- Respect Alstom Ethics & Compliance codes
EDUCATION
- National Diploma/Degree in Supply Chain
- ERP: SAP
- Experience with MS Office tools
EXPERIENCE
- Excellent communication.
- 5 years material/production planning experience.
- Advanced knowledge of Supply chain processes especially in warehouse & material flows
- Sound material/production planning experience in an industrial/manufacturing.
- Strong industrial background, with experience in Management: Production/ Supply Chain/ Quality/ Industrialization/ Methods Engineering.
- Experience in Supplier relationship and management (Qualification of suppliers, Project development, Serial Life Management, Problem Solving).
- Experience in Automotive, Aeronautics or Rail companies desirable, with exposure to manufacturing.
TECHNICAL KNOWLEDGE/COMPETENCIES
- Strong interpersonal, negotiation and influencing skills
- Commercial and financial awareness, with a full understanding of the impact of failure with regards to business costs, production targets and fulfilment of customer orders
- Results orientated and organised with the ability to plan and deliver against deadlines
- Strong analytical, planning and problem-solving skills
- Project management skills
- Excellent attention to detail skills
- Strong negotiation skills & leadership
- Active team player, deadline driven, process driven
- Good communicator with the ability to form and maintain good relationships internally and externally.
BEHAVIOURAL COMPETENCIES
- Strong leadership (in front of Supplier and internal Stakeholders)
- Cross Functional Team management
- Can drive the Change/ is a Change Agent
- Autonomous
- Priorities & Project Management
- Materials requirements planning
- Inventory management & Material Planning techniques
- Industrial scheduling
- Transport & Distribution
- Supply Chain information systems
- Data analytics
- Agility
- Collaboration
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PURPOSE AND MISSION OF THE JOB:
- Set up full supplier selection process, create supplier Contract and manage Contract execution
- Deploy commodities strategy
- Ensure project execution in line with Quality Cost Delivery & Technical (QCDT) objectives
- Support supplier Panel relationship (Supplier workload, negotiation, Specific agreement)
NETWORK & LINKS
INTERNAL:
- Global Procurement
- Regional Procurement
- Platform & Project teams
- Supplier Quality
- Supply Chain
- Legal
- Finance
- Engineering
- Services
EXTERNAL:
RESPONSIBILITIES
- Set up full supplier selection process, create supplier Contract and manage Contract execution
- Prepare and launch of Request for Quotation with suppliers
- Lead project negotiation
- Monitor Procurement project QCDT & legal project evolution (FAI, Business Award, Product development)
- Ensure work package sheet commitment respect
- Prepare Business Award
- Promote the Alstom Code of Ethics and adhering to the highest standards of ethical conduct.
- Manage Contracting activities
- Manage Supplier Contract execution and coordinate project with all métiers
- Ensure the on-time delivery and quality are secured especially during the ramp-up phase of the project
Support commodity strategy
- Consolidate the commodity needs, inputs
- Participate actively to commodity strategy and panel elaboration
- Provide imputes to build differentiation
- Support of Commodity Manager in tender phase
- Represent the commodities towards projects, platforms and solutions.
- Ensure effective teamwork with internal customers and stakeholders in problem solving
- Apply the Alstom Procurement process and provide return on experience.
Build Supplier relationship
- Support global supplier panel relationship
- Manage specific supplier panel relationship (negotiation, specific agreement, local supplier QCDT performances)
- Measure the supplier's performance and develop them in coordination with supplier Quality Team
- Assess properly all risky suppliers and manage the associated mitigation plan
- Manage initial issues before escalation to line manager
- Monitor Corporate Social Responsibility engagements and deviations
- Respect Alstom code of ethics and guidelines
Performance measurements:
- Savings P&L and Cost to Complete
- Non Conformities Event and On Time Delivery
- Panel situation Supplier compliancy status rate
EDUCATIONAL REQUIREMENTS
- Purchasing Degree or Equivalent
DESIRED KNOWLEDGE / EXPERIENCE
- Sourcing professional background (3-5 years)
- Contract management & legal awareness
- Ability to work in a matrix environment
- Communication skills & Team spirit
- Ability to challenge
- Results oriented
- Rigorous and structured
- International mindset
- Fluent in English
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PURPOSE AND MISSION OF THE JOB:
- Integrated in the Procurement team, the incumbent will ensure the economic development performance of Alstom, by facilitating securement of the Economic Development & Transformation (ED & T) programme, in order for Alstom to meet its mandate towards its stakeholders.
- Custodian of the ED&T strategy of Alstom, that is scalable across various projects.
KEY RESPONSIBILITIES:
- Ensure robust comprehension of customer requirements based on contractual ED & T of Alstom, with special attention to Local Content, Enterprise Development, Preferential Procurement as well as Skills Development.
- Implement an Economic Development & Transformation strategy, the associated execution plan along with the monitoring and reporting mechanism to ensure accurate reporting, continuous monitoring and remediation, and to the customers.
- Define with the Procurement and Supplier Development teams reporting that seeks to provide accurate information on support activities monitoring at suppliers, as well as the performance of suppliers against, contractual obligations.
- Risk management and mitigation plan implementation on all ED topics pertaining suppliers, to ensure Alstom Ubunye BBBEE performance is in line with strategy of the business, as well as B-BBEE Codes of Good Practice.
- Coordinate the timely submission of progress reports by internal and external users and data.
- Provide qualitative and quantitative of Economic Development & Transformation performance, including support of actions deployment to de-risk Alstom Ubunye from potential supplier non-performance.
- Drive with Procurement and Supplier Development teams the supplier performance management on ED & T specific contractual targets, to ensure all Alstom Ubunye obligations are met.
- Report monthly in the steerco on the status of the business’s ED & T performance, including highlighting of high impact risks with dedicated mitigation outcomes.
- Manage the quantification of Local Content and B-BBEE risk and opportunities, including engaging with internal departments on risk assumptions and mitigation plans.
- Lead the ED & T audits with external auditing firms and/ or customers as appropriate.
- Manage the quantification of Local Content and B-BBEE risk and opportunities, including engaging with internal departments on risk assumptions and mitigation plans.
- Provide ED & T training to employees and suppliers, when required.
KEY PERFORMANCE INDICATORS
- On -time delivery of quality reports to internal and external stakeholders
- Management of feedback from internal and external stakeholders
- On-time completion of B-BBEE audit preparation and monthly and/ or quarterly reports on ED &T programme performance
- Submission of accurate Economic Development & Transformation performance report data in line with agreed timelines
- Management of Economic Development & Transformation related risk
BUSINESS UNDERSTANDING AND DESIRED KNOWLEDGE/EXPERIENCE
EDUCATIONAL REQUIREMENTS
- Finance related qualification with at least 5 years’ experience in Socio-Economic Development experience.
- Project Management desirable.
- Experience in interpretation of customer requirements to develop business & supplier commitments to achieve.
- Knowledge of the BBBEE Act, with specific awareness on latest drivers of localization.
EXPERIENCE
- Strong finance analysis background, with experience in Sustainable Procurement.
- Expertise in broad based black economic empowerment and related legislations.
- Experience in stakeholder management.
BEHAVIOURAL COMPETENCIES
- Strong leadership (in front of Supplier Top Management and Alstom Top Management)
- Cross Functional coordination between external and internal stakeholders
- Can drive the Change/ is a Change Agent
- Autonomous execution of own function
- Agile and innovative, open to new concepts to improve overall Supplier ED performance
- Able to get global vision of the business, risks & opportunities
- Ability to train and advise
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PURPOSE AND MISSION OF THE JOB
PURPOSE OF THE JOB:
- Plan and maintain equipment according EHS rules, RCM and according to manufacturer’s specifications.
- Manage sub-contractor on daily maintenance, investigate breakdowns and analyse the root cause.
- Minimize down time and make sure production is not affected by either planned or unplanned maintenance.
- Maintain a 95% availability on all equipment, plant and tools.
KEY NETWORK & LINKS :
- Support Functions, eg ; Supply-Chain, production, quality
- Sourcing & Tooling Suppliers
- Maintenance subcontractors
MISSION & RESPONSIBILITIES :
- Plan, supervise, and monitor the execution of planned and unplanned maintenance activities (including calibrations and other interventions)
- Coordinate forecasts emerging as an output from the Maintenance Management System of customer.
- Ensure that maintenance schedules are detailed, documented and implemented correctly by Customer.
- Ensure minimum disruption of maintenance activities through effective planning, communication, and coordination with other stakeholders.
- Investigate breakdowns and interruptions through the application of root cause analysis and other techniques.
- Plan for maintenance consumables and spares, and ensure availability of spares through effective stock control
- Monitor and record Locomotive availability, utilization and other KPI’s (MTBF, MTTR etc)
- Ensure records such as status labels, certificates, reports, lifting device certificate, firefighting equipment, certificates of compliance are kept in a traceable manner
- Maintain meticulous records of all maintenance, calibration & inspection interventions.
- Ensure all maintenance activity complies with quality procedure and safety regulations
- Ensure that contractors are inducted, supervised, and disciplined to adhere to quality and safety requirements
- To establish together with the equipment maintenance contractors the planning of the maintenance activities
- To participate and be involved in APSYS actions (actions like TPM, work instructions for equipment preventive maintenance) to guarantee overall equipment availability and effectiveness
- To manage and follow up the optimum functioning of equipment installations maintenance team.
- To report the required data of equipment in conformity with the industrial needs : availability of equipment and follow-up of the linked indicators.
- To ensure the follow-up of all the equipment documentation (paper and informatics support)
- To undertake other duties as specified by the Service Engineering Manager
- To carry out such work in accordance with strict Health & Safety procedures as laid down by legislation and the Company Health & Safety policies.
MEASUREMENT
- Achievement of QCD Commitments and EHS
- Respect of HSE and Quality policies.
- Respect of OPEX budget on maintenance
- Saturation of main critical tools and equipment
- Respect of target task time in compliance with Industrial & Project planning
- Availability of tools to perform the maintenance &/or repair activities
- Autonomy, Spirit of “Agile Inclusive Responsible
CANDIDATE REQUIREMENTS
BEHAVIOUR
- Flexible and Adaptable. Can adapt to new ideas, new issues
- Conscientious. Meets proposed deadlines with ability to work under pressure
- Team Player. Supports team members, Spirit of “Agile Inclusive Responsible”
- Desire to learn and develop
- Analysis capacity
- Ability to Coach Others. Occasionally has to share skills/information to others
- Self-Motivation. Is inspired by the job in hand and inspires others to achieve agreed goals
- Logical and organized
- Planning and organization skills
- Communication skills efficient at all levels of organisation
- Autonomous
EDUCATIONAL REQUIREMENTS
- Technical University Education – Mechatronics/Electrical/ Mechanical degree
- IT literate (Word, Excel, PowerPoint)
- English fluency
EXPERIENCE
- 3-5 years of experience in Railways system/Application engineering
- Maintenance background with minimum 5 years’ experience in activities of operation and maintenance preferably in manufacturing
- Technical background with minimum 5 years’ experience
- Management experience
- Experience related to follow-up of subcontracted activity
- Ability to read and understand schematics, drawings, and software specifications
- Working knowledge of Quality and Health & Safety standards and systems preferable
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PURPOSE OF THE JOB:
- Manage the technical contractual scope of the project ensuring its delivery according to the quality, cost, performance and scheduled commitment originally agreed and, if applicable, updated as a result of negotiated variation orders.
POSITION IN THE ORGANIZATION –
MAIN OFFICE LOCATION:
- Located in Nigel (Ekurhuleni) at the production site
- May also be required to visit suppliers and other Alstom sites/offices
RESPONSIBILITIES:
MANAGE THE TECHNICAL CONTRACTUAL SCOPE OF THE PROJECT:
- Be accountable for the customer acceptance of the project solution
- Manage the project technical risks and the corresponding mitigation plan
- Together with the Project Manager, in case of contractual scope evolution, rise variation order and manage it
- Validate the technical design choices with the peers and Solution Director
- Identify which are the applicable regulations in the customer country/city and ensure they are taken into account in project solution design
MANAGE THE PROJECT SOLUTION, INCLUDING THE CUSTOMIZATION AND SPECIFIC CONFIGURATION OF THE GENERIC SOLUTION TO MEET QUALITY, COST, DELIVERY AND PERFORMANCE (QCDP) COMMITMENTS:
- Ensure, with support of the required experts and involving all stakeholders, that all the technical requirements of the contract are fully addressed throughout the project lifecycle, from the capture stage up to the demonstration
- Act as a chairman of Project Change Control Board (CCB)
- Be responsible of the project design and application engineering activities
- Supervise Verification & Validation activities
- Be accountable for Engineering WP QCD
- Provide BOM
- Verify Project Safety Case (scope, strategy and exported constraints)
FUNCTIONALLY LEAD THE PROJECT ENGINEERING TEAM:
- Allocate Task(s) across Project Engineering team and ensure engineering activities follow-up
- Together with Domain / Metier Leaders and RC Project Engineering Metier / Domain Department Heads, define the project engineering team organization according to the project phase (and as defined in the EMP)
- Deploy the applicable engineering process, methods & tools on the project
- Manage and participate in the evaluation of the project engineering team
- Share Environment, Health and Security (EHS) rules with project engineering team (receiving inputs from PM/Project EHS Manager/Coordinator or RC EHS Manager)
- Support assessment of the teams involved in project engineering activities, including the ones belonging to a different Regional Center.
MANAGE THE INTERFACE WITH THE PROJECT CORE TEAM:
- Provide all technical documents to the project core team members for the industrialisation, sourcing, installation, test and commissioning (product BOQ, architecture schematics, ...)
- Provide support to the Project Technical Manager on execution of technical activities on-shore (delegation of responsibility could be defined and formalised in the Engineering Management Plan of the Project)
- Solve technical issues detected by different core team members
- During project warranty, coordinate actions to support resolution of pending technical issues following Project Warranty Manager (PrWM) requirements
- Support PrQSM to consolidate the REX of the Project and the Reliability Growth
- Support RC Project Engineering Domain/Metiers Department Head to define/perform knowledge capitalization
PERFORMANCE MEASUREMENTS:
- Project QCDP (quality, cost, delivery and performance)
- Project Specification, including Design documents & Projects V&V documents approval status
- Project requirement database maturity (it covers “traceability & coverage of requirements by V&V”)
- Engineering management plan application
- Assessment results based on internal audits and process inspections (applied in the project)
CANDIDATE REQUIREMENTS
EDUCATIONAL REQUIREMENTS/DESIRED KNOWLEDGE/EXPERIENCE & BEHAVIOUR
MANDATORY:
- Bachelor’s Degree of Science in Engineering, Computer Science or scientific subjects
DESIRABLE:
- Master in Business Administration and/or
- Master in Project Management
EXPERIENCE
MANDATORY:
- Engineering background including project deployment full lifecycle view
- Hands-on experience on functional or hierarchical team management
- Cost and planning control experience in engineering scope
- Hands-on experience on Customer relationship in contractual situations
DESIRABLE:
- Products and services knowledge on different market segments (Urban, Mainline, F&M)
- Engineering product development full lifecycle view
- Safety background
COMPETENCIES & SKILLS
- Communication skills
- Interpersonal skills (teamwork and leadership)
- Decision-making ability
- Analytical and critical thinking
- Problem-solving ability
- Resilience
Method of Application
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