Jobs at IGrow Wealth Investments

• IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company, is seeking an experienced Regional Manager to join their team in Midrand, Gauteng.
• If you are a visionary leader in residential property management, with a proven track record of guiding large teams and driving results across expansive portfolios, this is your opportunity to step into a role where your expertise truly matters.

To qualify for this position, you need:

• Minimum 5 years residential rentals/property management experience.
• Minimum 3 years managing a rental/property management teamProven experience managing a substantial residential rental portfolio.
• Strong knowledge of rental legislation and compliance.
• PPRA-compliant or able to meet the applicable PPRA requirements for the position.
• Strong understanding of rental collections, arrears and financial performance.
• Experience managing multiple teams and/or geographical areas.
• Demonstrated KPI and performance management experience.
• Strong landlord and tenant relationship/escalation management.
• Valid driver's licence and own vehicle.

Duties and responsibilities include, but not limited to:

• Lead the design and implementation of technology-driven systems to optimize rental property management. 
• Streamline business operations through automation, data analytics, and workflow improvements. 
• Ensure integration of CRM, accounting, and property management platforms for seamless operations. 
• Establish and refine processes to improve response times, service quality, and overall efficiency. 
• Implement a structured RACI framework to define roles and responsibilities.
• Implement strategic cost-saving initiatives to reduce levies for property owners. 
• Oversee managing agents to ensure transparency, efficiency, and accountability in financial and operational management. 
• Conduct regular audits of managing agents to identify areas of improvement and cost-saving opportunities. 
• Implement best practices in procurement, supplier negotiations, and expense management to lower operational costs. 
• Introduce performance-based agreements with managing agents to ensure value driven service delivery. 
• Develop and implement a structured oversight model that allows the company to charge a management fee for cost-saving and efficiency improvements provided to body corporates. 
• Leverage economies of scale to negotiate better service contracts and pass savings on to property owners.
• Lead the design and implementation of technology-driven systems to optimize rental property management. 
• Streamline business operations through automation, data analytics, and workflow improvements. 
• Ensure integration of CRM, accounting, and property management platforms for seamless operations. 
• Establish and refine processes to improve response times, service quality, and overall efficiency. 
• Implement a structured RACI framework to define roles and responsibilities.
• Implement strategic cost-saving initiatives to reduce levies for property owners. 
• Oversee managing agents to ensure transparency, efficiency, and accountability in financial and operational management. 
• Conduct regular audits of managing agents to identify areas of improvement and cost-saving opportunities. 
• Implement best practices in procurement, supplier negotiations, and expense management to lower operational costs. 
• Introduce performance-based agreements with managing agents to ensure value driven service delivery. 
• Develop and implement a structured oversight model that allows the company to charge a management fee for cost-saving and efficiency improvements provided to body corporates. 
• Leverage economies of scale to negotiate better service contracts and pass savings on to property owners.
• Develop and oversee the implementation of a structured maintenance management system. 
• Ensure preventative and reactive maintenance processes are efficient, cost-effective, and transparent. 
• Implement a digital tracking system for maintenance requests, approvals, and completion timelines. 
• Build a vetted network of reliable contractors and service providers. 
• Optimize maintenance cost structures while ensuring high service quality for property owners and tenants. 
• Monitor and set maintenance KPIs, including response times, cost efficiency, and tenant satisfaction.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations. 
• Any other role-specific duties as required. 
• Regular reporting to CEO of IGrow Group of Companies.

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• IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company, is looking for an experienced and driven Head of Asset Management to join our Rentals division in Midrand,Gauteng.
• This is a leadership role for someone who enjoys working in a fast-paced environment, leading teams, driving performance and ensuring that operational and investor requirements are consistently met.

Minimum requirements (Advantageous):

• Proven experience in a senior management or leadership role within property, rentals or asset management.
• Strong people-management and leadership skills.
• Experience managing team performance and operational targets.
• Strong organisational and administrative abilities.
• Excellent communication and interpersonal skills.
• Ability to work with multiple teams and stakeholders.
• Strong attention to detail and ability to manage deadlines.
• Comfortable working with reports, KPIs and performance information.
• Experience with CRM systems, preferably Pipedrive, would be advantageous.
• Strong problem-solving and decision-making abilities.
• A proactive approach with the ability to work independently in a fast-paced environment.

Duties and responsibilities include, but not limited to:

• Provide inspired leadership.
• Report directly to the CEO of IGrow Rentals.
• Set and communicate clear targets to the team to be monitored.
• Manage staff wellbeing, team building and attend to general staff complaints and inquiries.
• Daily, weekly, and monthly reporting.
• Arrange and ensure staff training and keep training material updated.
• Arrange new staff onboarding along with the HR department.
• Working on all new developments alongside the Rentals CEO.
• Ensure weekly Investor feedback is provided to investors who have vacant units for CPT and PTA.
• Ensure PTA, CPT and P.E vacancy list is updated weekly.
• Ensure the stocklist is updated for PTA and CPT.
• Ensure new developments are added to the stocklist and monitored when they become done deals or if sale is cancelled.
• Keep the rentals planner updated.
• Introduce IGrow to all new investors in the same week we start marketing the new development
• Final approval on difficult applications.
• Upskilling staff members who show initiative along with the Rentals CEO.
• Agents leave approval and end of year leave schedule - put in Rentals CEO diary so he is aware.
• Arrange staff awards with the Rentals CEO.
• Arrange team buildings and socials along with the Rentals CEO.
• Monitor daily leads in Pipedrive.
• Check all ads every 2 weeks with the Rentals CEO.
• Update call centre stats daily.
• Monthly commission sheets.
• Preparing and submitting agents monthly commission claims to accounting department.
• TPN Monitor report ensure this is administered correctly and shared with Zandrea, Johan and Karen.
• TPN monthly submissions - Submit the data to TPN.
• Hello Peter reviews - investigate and report back to HR on the same day.
• Keeping all legal documents updated for IGrow rentals along with the Rentals CEO.
• Obtain and manage all passwords for IGrow agents.
• Ensure Portfolio Administrators portfolio sheets (all units that they manage) are updated and grant access to Rentals CEO.
• Manage maintenance budget payments and submit weekly to Accounting department.
• Saving all rentals templates for every document used on the shared drive and always keeping this updated.
• Attend daily catch-up meetings with PTA and CPT - alternate days.
• Run the Friday morning rentals meetings.
• Any other duties as required from time to time

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• A well-established and growing conveyancing firm, with its Head Office in the Western Cape, is looking for a highly organised, proactive and reliable Municipal Rates Agent & Lodgement Assistant to join our team in Gauteng.
• The successful candidate will be responsible for obtaining municipal rates figures, clearance figures and rates clearance certificates for property transfers, primarily from the City of Johannesburg, City of Tshwane and Ekurhuleni Metropolitan Municipality.
• In addition to municipal work, the candidate will provide administrative and lodgement support to the conveyancers, including preparing lodgement packs and drafting linking lists for submission of documents at the Deeds Office. The role requires regular communication with municipal officials, attendance at municipal offices, problem-solving and the ability to work under pressure to ensure that transfer matters progress within the firm's required timelines.

To qualify for this position, you need:

• Matric / Grade 12
• Previous experience dealing with municipal rates and clearance certificates is essential.
• Experience with the City of Johannesburg, City of Tshwane and/or Ekurhuleni Metropolitan Municipality is essential.
• Previous experience in a conveyancing, property or legal environment is highly advantageous.
• Previous experience with Deeds Office lodgements and linking lists will be highly advantageous.
• Valid driver's licence and own reliable vehicle.
• Good computer literacy, including Microsoft Office and Excel.
• Strong administrative and organisational skills.
• Excellent written and verbal communication skills.

Duties and responsibilities include, but not limited to:

Municipal Rates Figures & Certificates

• Apply for municipal rates and clearance figures for property transfers.
• Apply for and obtain municipal rates clearance certificates.
• Submit applications and supporting documentation to the relevant municipalities.
• Monitor applications from submission through to issue of the certificate.
• Ensure all municipal requirements are correctly submitted.
• Follow up on outstanding applications and certificates.
• Download, receive, check and save municipal documentation on the firm's systems.
• Ensure rates figures and certificates are obtained within the required conveyancing timeframes

Municipal Follow-Up & Problem Solving

• Conduct regular follow-ups with municipal departments regarding outstanding applications.
• Attend the City of Johannesburg, City of Tshwane and Ekurhuleni municipal offices when required.
• Resolve queries relating to:
• Incorrect municipal accounts
• Outstanding or incorrect balances
• Incorrect property information
• Ownership discrepancies
• Incorrect property valuations
• Meter readings and municipal services
• Payments not allocated correctly
• Incorrect clearance figures
• Delays in the issuing of clearance certificates
• Other municipal account and billing-related issues
• Liaise directly with municipal officials to resolve problems.
• Escalate complex or unresolved matters to the relevant manager or conveyancer.
• Maintain professional working relationships with municipal officials.
• Identify when external rates agents must be appointed.
• Laise with external agencies (where necessary)

Deeds Office & Lodgement Support

• Assist conveyancers and conveyancing teams with preparing Deeds Office lodgement packs.
• Check that documents required for lodgement are available and properly prepared.
• Assist with arranging documents in the correct order for lodgement.
• Prepare and draft linking lists for lodgement.
• Ensure linking lists accurately correspond with the documents contained in each lodgement batch.
• Assist with checking that all required supporting documents are included before lodgement.
• Identify missing, incomplete or incorrectly prepared documents and bring these to the attention of the relevant conveyancer.
• Assist with the preparation of documents for physical or electronic lodgement, as applicable.
• Assist the conveyancer with resolving administrative issues relating to lodgement.
• Maintain accurate records of documents prepared and matters ready for lodgement.
• Assist with Deeds Office-related administrative tasks and follow-ups when required.

Conveyancing Support

• Work closely with conveyancers, paralegals and transfer teams to ensure municipal and lodgement requirements are obtained timeously.
• Monitor municipal and lodgement deadlines in line with the firm's transfer timelines.
• Provide regular updates to the relevant conveyancing team.
• Identify matters that may impact registration and escalate these proactively.
• Assist with urgent municipal and lodgement matters where required to prevent delays in registration.
• Assist the conveyancer with general administrative tasks relating to the progression of transfer matters.

Administration & Reporting

• Maintain an accurate municipal rates and lodgement tracker for all matters.
• Update the firm's systems and spreadsheets regularly and accurately.
• Keep proper records of applications, correspondence, payments, figures and certificates.
• Ensure all municipal and lodgement documentation is properly filed on the firm's electronic filing system.
• Provide regular reports on outstanding rates applications, certificates and lodgement requirements.
• Follow up on aged or delayed applications until resolved.
• Ensure that all actions and updates are recorded promptly and accurately.

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• We are seeking a driven Senior Quantity Surveyor to take ownership of the financial viability and profitability of large-scale residential developments.
• A Senior Quantity Surveyor who thinks like an investor and acts like a commercial gatekeeper. This is a strategic, high-impact role for someone who thinks beyond traditional Quantity Surveyor functions — combining cost management, investment analysis, and decision-making.

Minimum requirements (Advantageous):

• Degree in Quantity Surveying or equivalent.
• Minimum of 5+ years' experience in residential property development.
• Proven experience in large-scale residential developments (50+ units).
• Strong track record in feasibility modelling and cost planning.
• Experience across the full property development lifecycle.
• Advanced Microsoft Excel (non-negotiable).
• Proficiency in Dimx, WinQS, BuildSmart and BIM tools.
• Strong analytical mindset with the ability to identify risks and protect project margins.
• Confident in challenging assumptions and making go/no-go recommendations.

Duties and responsibilities include, but not limited to:

• Conduct detailed feasibility studies and financial modelling for new developments.
• Control cost planning, budgeting, and margin protection across the full project lifecycle.
• Perform due diligence and risk analysis on potential developments.
• Independently verify and challenge external QS reports and assumptions.
• Support procurement and contractor pricing strategies.
• Provide strategic input to optimise development performance and scalability.
• Work on high-volume, high-impact developments.
• Play a key role in scaling a fast-growing property investment business.
• Direct exposure to strategic decision-making and leadership.

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• IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company, is seeking a curious, driven Mid-Level Data Scientist to join our innovative and growing team based in Durbanville, Cape Town. 
• You will work across the full data science lifecycle — from problem framing and exploratory analysis through to model development, deployment, and monitoring.
• Your work will span machine learning, natural language processing, generative AI, computer vision, and statistical analytics, all delivered on IGrow's Python, PostgreSQL, and Docker stack — directly influencing product decisions and business outcomes.

Minimum requirements (Advantageous):

• Postgraduate degree (Honours, Masters, or PhD) in a quantitative field such as Computer Science, Statistics, Mathematics, or Engineering.
• Minimum 5 years of hands-on experience in a data ccience or spplied machine learning role.
• Strong proficiency in Python for Data Science (NumPy, pandas, scikit-learn, PyTorch or TensorFlow).
• Solid understanding of machine learning fundamentals, including model selection, cross-validation, regularisation and evaluation metrics.
• Practical experience with Natural Language Processing (NLP) and Large Language Models (LLMs), including Transformers, BERT and GPT models.
• Proficiency in SQL and PostgreSQL for data extraction and manipulation.
• Experience deploying machine learning models using Docker.
• Strong statistical knowledge, including hypothesis testing, probability, regression and experimental design.
• Ability to communicate technical concepts effectively to non-technical stakeholders.
• Practical knowledge of Generative AI tools, including LangChain, LlamaIndex, OpenAI API, Claude and Hugging Face.
• Ability to build RAG solutions using vector stores such as PostgreSQL/pgvector.
• Exposure to computer vision frameworks, including OpenCV, torchvision, YOLO and Detectron2.
• Familiarity with AI automation and development tools, including n8n, Zapier, Base44 and Claude Code.
• Front-end development skills in React, TypeScript, Tailwind and Framer Motion for building model-facing tools.
• Knowledge of Zoho CRM integrations using Deluge and JavaScript.

Duties and responsibilities include, but not limited to:

Machine Learning & Predictive Modelling

• Design, train, evaluate, and deploy supervised and unsupervised machine learning models in Python.
• Build predictive and prescriptive models across classification, regression, clustering, and ranking tasks.
• Own the full ML lifecycle: data preparation, feature engineering, model selection, validation, deployment, and monitoring
•  Package and deploy models in Docker for reproducible, versioned, maintainable production use.

NLP & Generative AI

• Develop and fine-tune NLP models for text classification, named entity recognition, sentiment analysis, and summarisation
• Leverage LLMs and generative AI (Claude, OpenAI API, Hugging Face) to build intelligent applications
• Design prompt engineering strategies and retrieval-augmented generation (RAG) pipelines using PostgreSQL/pgvector for vector storage.
• Evaluate and mitigate risks in generative AI outputs including hallucination, bias, and fairness.

Computer Vision

• Build and adapt computer vision models for image classification, object detection, and segmentation.
• Work with pre-trained architectures (e.g. CNNs, ViTs) and fine-tune on domain-specific datasets.
• Collaborate with engineering teams to integrate vision models into production systems.

Analytics, Dashboards & Statistical Insights

• Conduct rigorous exploratory data analysis (EDA) and statistical modelling to surface actionable insights.
• Design and analyse A/B tests and experiments to measure the impact of product and business changes.
• Translate complex analytical findings into clear, compelling narratives for non-technical stakeholders.
•  Build dashboards and internal tools using React, TypeScript, Tailwind, and Framer Motion to track model and business KPIs.

AI Automation & Workflow Integration

• Use AI developer tools such as Claude Code and LLMs to accelerate experimentation and delivery
• Automate data and model workflows with n8n, Zapier, and Base44
• Integrate model outputs and insights into iGrow systems including Zoho CRM (via Deluge and APIs)

Collaboration & Research

• Partner with data engineers to ensure high-quality data is available for modelling.
• Work with product managers and stakeholders to define problems, success criteria, and evaluation metrics
• Stay current with research developments in ML, NLP, and AI; evaluate and apply relevant techniques
• Document methodologies, experiments, and model decisions to support reproducibility and knowledge sharing.

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• IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company, is searching for a motivated and technically skilled Mid-Level Data Engineer to join our growing Data & Analytics team in Durbanville,Cape Town.
• In this role you will design, build, and maintain robust data pipelines and infrastructure that power business intelligence, automation workflows, and operational reporting across IGrow's property and wealth platforms.
• You will work closely with data scientists, analysts, and product teams and with our core systems such as Zoho CRM — to ensure high-quality, reliable data is available across the organisation, all built on iGrow's modern Python.

Minimum requirements (Advantageous):

• Postgraduate Degree (Honours, Master's or PhD) in Computer Science, Statistics, Mathematics, Engineering or a related field.
• Minimum 3-5 years of relevant experience in a Data Engineering or similar role.
• Strong proficiency in Python (pandas or equivalent) and SQL.
• Hands-on experience designing and maintaining ELT/ETL pipelines in production environments.
• Strong experience with PostgreSQL,schema design and query optimisation.
• Experience building backend services using Node.js and TypeScript.
• Working knowledge of Docker and containerised deployments.
• Experience with workflow automation and orchestration tools such as n8n, Zapier or similar platforms.
• Understanding of data modelling concepts and best practices.
• Strong analytical and problem-solving skills with a focus on data quality.
• Experience integrating solutions with Zoho CRM using Deluge and JavaScript.
• Familiarity with low-code and AI automation platforms, including Base44 and n8n.
• Experience using AI developer tools such as Claude Code and LLM-based assistants.
• Front-end development exposure using React, Tailwind CSS and Framer Motion for building internal data tools.
• Experience working in an Agile/Scrum environment.
• Background in property, financial services, or investment domains.

Duties and responsibilities include, but not limited to:

Data Pipeline Development

• Design, build, and maintain scalable ELT/ETL pipelines using Python and SQL against PostgreSQL.
• Orchestrate and automate data workflows using n8n, Zapier, and scheduled Node.js services.
• Ensure pipelines are reliable, idempotent, and monitored with appropriate alerting.

Data Infrastructure & Deployment

• Containerise and deploy data services with Docker for consistent, reproducible environments.
• Build and maintain backend data services in Node.js and TypeScript.
• Optimise PostgreSQL performance, indexing, and resource usage for cost and speed.

Data Modelling & Warehousing

• Design and implement data models and schemas in PostgreSQL to support analytics and reporting.
• Apply dimensional and relational modelling best practices to support analytics use cases.
• Collaborate with analysts to build and maintain transformation layers in SQL and Python.

Systems & CRM Integration

• Integrate data across iGrow's core systems, with Zoho CRM as a key source of record.
• Build and maintain Zoho integrations and automations using Deluge, JavaScript, and REST APIs.
• Connect low-code and automation platforms (n8n, Zapier, Base44) into reliable, observable data flows.

Data Quality & Governance

• Implement data quality checks, validation frameworks, and lineage tracking.
• Contribute to data cataloguing and documentation efforts.
• Enforce data security, access control, and compliance standards.

AI-Assisted Engineering & Continuous Improvement

• Use AI tools such as Claude Code and LLMs to accelerate development, testing, and documentation.
• Participate in code reviews and promote engineering best practices.
• Stay current with data engineering trends and contribute to tooling and process improvements.

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• IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company, is  seeking a motivated and detail-oriented Junior Attorney to join our team in Durbanville, Cape Town.
• This role is primarily focused on fiduciary services, including trust and company registration and administration. While previous experience in trusts and company administration is advantageous, it is not a requirement. We are looking for a candidate who has a genuine interest in this area of law and is eager to develop their expertise.

Minimum requirements (Advantageous):

• LLB degree (essential).
• Admitted Attorney.
• Strong administrative and organisational skills.
• Excellent attention to detail.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Good communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• Interest in fiduciary law, trusts, and company administration.
• Professional and reliable.
• Proactive and eager to learn.
• Strong work ethic.
• Ability to work independently and as part of a team.

Duties and responsibilities include, but not limited to:

• Assisting with trust registration and administration.
• Assisting with company registration and administration.
• Managing and maintaining client records and documentation.
• Providing strong administrative support.
• Preparing correspondence, reports, and legal documentation.
• Liaising with clients, regulatory bodies, and other stakeholders.

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• IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company, is seeking proactive and results-driven Financial Advisors/Planners to join our team in Durbanville, Cape Town.
• Take your career to the next level with an opportunity to make a lasting impact on the financial futures of your clients while building a successful career with a trusted industry leader.
• As part of our market-leading team, you'll benefit from world-class training, innovative financial solutions, and a dedicated in-house lead referral process that provides qualified client opportunities, allowing you to focus on what you do best—building relationships and delivering exceptional financial advice.
• This is more than just a career opportunity; it's your chance to grow a thriving practice, achieve your own financial goals, and help clients create long-term wealth through strategic property investment and financial planning. You'll also receive hands-on exposure and specialised training in property investment, enabling you to deliver truly holistic wealth creation solutions.

Minimum requirements (Advantageous):

• RE5 Certification (essential).
• NQF Level 5 Qualification (essential).
• Relevant Diploma or Degree, with a Financial qualification being advantageous.
• Minimum 2 years’ experience as a Financial Advisor, with exposure to long-term insurance and investment products.
• Proven track record of consistently achieving sales targets and Key Performance Indicators (KPIs).
• Excellent communication, interpersonal and relationship-building skills.
• Professional telephone etiquette with a strong client-centric approach.
• Valid driver’s licence and reliable transport for business travel.
• Proficiency in Microsoft Excel, Word, Google Workspace (G Suite) and Zoom.

Duties and responsibilities include, but not limited to:

• Establish and maintain long-term client relationships.
• Conduct financial needs analysis to understand clients' financial goals.
• Provide regular financial reviews and updates.
• Educate clients on financial planning principles, investment strategies, and risk management.
• Develop bespoke financial plans based on clients' financial situations and goals.
• Offer advice on wealth management, investments, insurance, retirement, tax planning.
• Analyze financial data and recommend suitable financial products.
• Assist clients in structuring their portfolios for long-term growth and security.
• Assess clients' risk tolerance and recommend appropriate investment strategies.
• Monitor market trends and economic conditions to optimize portfolio performance.
• Provide recommendations on asset allocation and investment diversification.
• Review investment performance and make adjustments where necessary.
• Ensure compliance with FAIS (Financial Advisory and Intermediary Services Act) and FICA (Financial Intelligence Centre Act).
• Maintain records and documentation as per industry regulations.

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• IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company, is seeking an analytical, firm but fair Head of Collections (Credit Vetting and Tenant Billing) to join our team in Midrand, Gauteng or Durbanville, Cape Town.
• This role serves as the operational backbone of IGrow Rentals' credit risk, tenant billing and collections function. The individual is responsible for vetting prospective tenants' creditworthiness and affordability prior to lease approval, ensuring tenants are billed accurately and timeously each month, and driving the collection of outstanding rental and other charges to minimise arrears and bad debt across the rental portfolio.
• IGrow Group of Companies is a scaling business, and this role is intentionally positioned as a foundation for growth. As the group expands its rentals footprint across South Africa and beyond, we foresee a clear and exciting progression path for the right individual.

Minimum requirements (Advantageous):

• National Diploma or Degree in Finance, Accounting, Credit Management, Risk Management or a related field.
• Minimum 5 years' experience in a credit control, collections, billing or credit vetting role, of which at least 2 years are in a management/supervisory capacity.
• Proven track record of managing a collections/credit book and improving arrears/recovery rates.
• Experience in property management, rentals or a related financial services environment.
• Strong understanding of credit vetting principles, affordability assessment and the National Credit Act.
• Strong leadership and people-management skills, with the ability to manage a team responsible for vetting, billing and collections.
• Highly numerate, with strong attention to detail and reconciliation skills.
• Confident and firm communicator, comfortable handling difficult conversations with tenants and internal stakeholders regarding payments and arrears.
• Experience with property management/billing software and CRM platforms (Zoho CRM, WeConnectU RAMS experience prefered).
• Strong reporting skills, with the ability to compile and present arrears, billing and collections data to EXCO.
• Proactive, solutions-oriented mindset, with the ability to design and implement new processes.
• Ability to work independently and take full ownership of the collections and vetting function.

Duties and responsibilities include, but not limited to:

Reporting Structure & Cross-Functional Relationships

• Reports directly to the Rentals CEO, with functional oversight of the Collections, Credit Vetting, Tenant Billing and AI Collection Agent sub-functions.
• Maintains close working relationships with Portfolio Management, Finance and Legal, while remaining organisationally independent of Asset Management/Portfolio Management, so the role can hold those functions to account without a conflict of interest.
• Owns the collection outcome, while Portfolio Managers continue to be responsible for the accuracy of the underlying tenant and lease data, supplying the documentation needed to support collection, keeping investors informed on arrears, and resolving property-level tenant queries and disputes at source.
• Works with Finance to keep tenant billing and collections data reconciled; Finance continues to own the general ledger, accounting controls and financial reconciliation.
• Reports on collection rates, arrears ageing, recovery rates, bad debt, credit vetting performance and billing accuracy, with visibility at Rentals leadership/EXCO level, while remaining under the direct line management of the Rentals CEO.

Credit Vetting & Tenant Screening

• Own and continuously refine the tenant credit vetting process, including affordability checks, credit bureau/TPN checks, reference checks and employment verification.
• Set and enforce minimum affordability and credit criteria for tenant approval, in line with IGrow's risk appetite.
• Review and approve or decline borderline applications, escalating high-risk cases to the appropriate manager.
• Track vetting turnaround times and ensure SLAs are met so as not to delay lease signing.
• Regularly review vetting criteria against actual arrears/default outcomes and adjust criteria accordingly.
• Ensure that the vetting process is conducted thoroughly on every placement, without unnecessarily declining applications in a way that leads to increased vacancy, while ensuring the collection department is set up for high rental collection rates downstream.

Tenant Billing

• Oversee the accurate and timeous monthly billing of all tenants, including rental, utilities, levies and other recoverable charges.
• Ensure billing systems and tenant ledgers are correctly configured and maintained, including escalations, pro-rata charges and once-off adjustments.
• Manage the resolution of billing queries and disputes raised by tenants or Portfolio Managers.
• Reconcile tenant statements against lease agreements and escalation schedules to ensure accuracy.
• Ensure the monthly tenant billing process is conducted accurately and on time to allow for the collection process to be conducted promptly and effectively.

Collections & Arrears Management

• Lead the collections function for the rental portfolio, driving down days-in-arrears and bad debt write-offs.
• Set and manage collections KPIs, including collection rate, arrears ageing and recovery rate, and report on these to EXCO/Management.
• Design and implement a structured arrears escalation process, including reminders, demand letters, payment arrangements and legal handover, in conjunction with Legal/attorneys where required.
• Manage relationships with debt collection agencies, attorneys and credit bureaus as needed.
• Negotiate and monitor payment arrangements with tenants in arrears, escalating non-compliance appropriately.

Reporting & Analytics

• Compile monthly collections, arrears and credit vetting performance reports for EXCO/Management review.
• Analyse arrears trends by portfolio, agent and property to identify systemic risk areas.
• Monitor the financial impact of bad debt and rental losses and recommend mitigating strategies.
• Set up daily collection dashboards to monitor team collection progress.

Process, Systems & Compliance

• Maintain and improve the systems and processes used for vetting, billing and collections, including CRM and property management/billing software.
• Ensure all credit vetting, billing and collections activity complies with the National Credit Act, POPIA and other relevant legislation.
• Liaise with Finance to ensure billing and collections data reconciles with the general ledger.
• Train and support Portfolio Managers and Rental Agents on vetting criteria and billing/collections processes.
• Schedule the collection plan for the month amongst the IGrow Rentals Collections department team members and AI Collection Agents.
• Monitor team and AI Agent performance.

Cross-Departmental Coordination

• Act as the key point of contact between Rentals, Finance and Portfolio Management on all matters relating to tenant credit risk, billing and collections.
• Attend relevant Rentals and Finance meetings to align on arrears risk, write-offs and process changes.
• Provide prompt, complete and accurate debt collection notes on all accounts to be made available to the Asset Management department for investor feedback.
• Carry delegated authority within this function, including setting and enforcing credit and vetting criteria, approving or escalating borderline applications within agreed parameters, determining collection procedures and deadlines, agreeing payment arrangements within set limits, initiating legal handover recommendations, and requiring billing corrections — extending to holding other departments to account where an arrears issue originates outside Collections.

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• IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company, is looking for ambitious and detail-oriented SAIPA Trainee Accountants to join our established accounting firm based in Durbanville,Cape Town.
• Kick-start your SAIPA articles in a dynamic, growing organisation where hands-on experience, professional mentorship, and long-term career growth are part of the journey.

Minimum requirements (Advantageous):

• Completed BCom in Management Accounting, Financial Management or a related field.
• Computer literate with proficiency in Microsoft Office.
• Working knowledge of Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Deadline-driven with the ability to work independently.
• Valid driver’s licence and own reliable transport.

Duties and responsibilities include, but not limited to:

• Capture transactions in accounting records.
• Perform reconciliations.
• Perform bookkeeping to trial balance.
• Interpreting clients’ accounting records and compiling annual financial statements (IFRS for SME’).
• Perform tax calculations and complete income tax returns and provisional tax returns.
• Perform VAT and PAYE calculations in order to submit returns on E-filing.
• Assist accountants with various client matters, including administrative work.
• Resolve queries.
• Performing tasks required in terms of the SAIPA competency framework.
• Any other tasks related to the role as a SAIPA Trainee Accountant.

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• IGrow Home Loans, proudly positioned as one of South Africa's top award winning bond origination companies, is seeking Bond Consultants or Bond Aggregators based in South Africa.
• Are you a driven and ambitious Bond Consultant or Bond Aggregator seeking an opportunity to elevate your career?
• Join the dynamic team at IGrow Home Loans, where your expertise in property finance and home loans will be rewarded.
• We are looking for experienced professionals who not only excel in bond origination but also bring along an existing book of business. If you have a proven track record of monthly grant figures averaging from R5 million to R7 million or more, and can demonstrate consistent approved grants, we would like to hear from you.
• And yes — we work with all the major banks.

Minimum requirements (Advantageous):

• Matric/Grade 12. (non-negotiable).
• Proven experience in bond origination, property finance or home loans as a Bond Consultant, Mortgage Advisor, Home Loan Consultant, Property Loan Specialist or Bond Aggregator.
• Existing client base and/or strong relationships with Real Estate Agents, with a proven track record of monthly grant figures averaging R5 million – R7 million or more.
• Ability to provide evidence of approved grants and consistent performance.
• Strong knowledge of home loan products, the property market and banking processes.
• Ability to work independently and effectively manage your own sales pipeline.
• Self-motivated, results-driven and committed to maintaining consistent performance.
• Excellent communication and relationship-building skills.

Duties and responsibilities include, but not limited to:

• Consult with Real Estate Agents, Attorneys, and clients daily, whether one-on-one or telephonically, for the purpose of obtaining financial information to conduct affordability assessments and process bond applications.
• Manage your sales pipeline independently and effectively.
• Thoroughly complete application forms, capture and submit applications to the relevant financial institutions through the DealMaker system.
• Conduct daily follow-ups with banks on submitted applications.
• Provide regular feedback and updates to clients throughout the process.
• Motivate declined applications and conduct rate appeals with banks to ensure the best possible outcome for clients.
• Maintain a high conversion ratio and ensure that granted applications are converted into “done deals”.
• Assist clients throughout the home loan process, from application through to approval and registration.
• Build and maintain strong professional relationships with banks, financial institutions, attorneys, and real estate professionals.
• Leverage your existing client book and industry network to secure new opportunities and grow your bond origination portfolio.
• Provide expert advice on property finance solutions tailored to individual client needs.
• Negotiate favourable terms and facilitate seamless loan approvals for clients.
• Stay up to date with property finance trends, lending regulations, and banking requirements.