Jobs at LexisNexis South Africa

About the Role

• As a Business Development Manager, you are responsible for the full Sales cycle of new business opportunities. You will leverage expertise and knowledge to convey credibility and assess customer needs. You will close deals in a targeted and professional manner and achieve set Sales Targets and KPIs.

Responsibilities

• Achieve revenue targets.
• Achieve activity levels as required for the BDM role.
• Identifying new clients and new business opportunities, as the primary focus of this role.
• Expanding the account base through proactive prospecting, networking and new logo acquisition.
• Creates demand for the organization's products and services by raising their profile with customers.
• Analysing market trends, sales data and competitor activities to stay ahead of industry developments and opportunities.
• Providing regular reports and updates to management on account performance, forecasts, and key metrics.
• Effectively manage multiple sales opportunities

Requirements

• Be proficient in CRM software and other relevant tools for managing customer accounts, leads, opportunities and sales activities.
• Have a proven track record of meeting or exceeding sales quotas in a similar role.
• Possess excellent communication and interpersonal skills to interact with clients and internal teams.
• Demonstrate excellent negotiation skills and the ability to close deals effectively.
• Be able to adapt to a dynamic work environment and manage multiple client sales deals effectively.
• Legal, governance, risk and compliance experience would be advantageous

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About the team

• Reporting to the International Market Development Manager and collaborating with Sales and Marketing, this role is central to our success and key part of the Demand Generation function.

Responsibilities:

• Respond swiftly to inbound leads, ensuring timely and effective follow-up to maximize engagement.
• Leverage diverse tactics (e.g., telephone, email, social media, chat) to qualify inbound demand and identify potential opportunities.
• Engage in insightful conversations to understand business needs, challenges, and roles within buying groups, capturing valuable insights.
• Coordinate appointments for the sales team, ensuring seamless participation from all relevant parties.
• Provide actionable feedback to the marketing team based on interactions and insights, contributing to continuous improvement.
• Support dynamic marketing events (both in-person and virtual) through proactive promotion and follow-up, driving attendance and engagement.
• Generate new demand for the sales team, identifying fresh opportunities for growth.
• Discover and reach out to additional leads or personas involved in the buying decision, sharing valuable information with the sales team.

Qualifications:

• Bachelor's degree plus at least 2 years of relevant experience, or an equivalent combination of education and experience.
• Proven experience in a customer-focused, performance-driven, high-growth, fast-paced sales, service, or marketing team.
• Strong interpersonal skills with the ability to interact professionally with diverse personalities, achieving desired outcomes while maintaining strong relationships.
• Excellent researching and problem-solving skills, including the ability to analyze, compare, evaluate, reconcile, and derive actionable insights.
• Proficiency with tools such as Microsoft Office Suite, Salesforce, Eloqua Engage and Profiler (or Marketo), LinkedIn Sales Navigator, Groove/Outreach, CRM and chat platforms, with a quick learning curve for new technologies.
• Exceptional written and verbal communication skills.
• Ability to actively listen and effectively communicate with prospects and customers through various mediums.
• Team player with a positive attitude, composure under pressure, and willingness to think creatively to drive results.

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About the Role

• This position reports Global Head of Legislation and Regulatory Compliance Editorial Ops to lead the South Africa UK and US Legislation Editorial Operations team deliver their print and online portfolio, growth, and operational excellence. Ultimately drive improvements in operational efficiency, revenue, margin, and customer satisfaction. The role plays a critical role in enabling content innovations and driving operational effectiveness. You will lead a team responsible for creating, maintaining, and delivering exceptional Legislation content for the both the US and UK businesses.

Responsibilities

• Overseeing the day-to-day workflows for digital and print legislation delivery.
• Maintains editorial product quality, accuracy, timeliness, and cost management.
• Collaborating with commercial stakeholders to create new global legislation content opportunities to drive the customer experience forward. Liaises regularly with in-market teams to ensure content meets customer needs.
• Developing meaningful metrics and analytics within the US and UK in alignment with Global Editorial Operations targets.
• Executing automation and drives adoption of global tools and systems delivery. Apply cutting-edge content management systems/architecture to streamline processes.
• Managing the budget to ensure meeting of targets. Identifies and drives opportunities for savings. Engages in vendor management and contract negotiation to ensure value.
• Establishing and monitoring objectives by providing regular feedback, coaching, training, and development. Responsible for determining performance opportunity areas.
• Executing on cross-functional coordination and support of global initiatives.

Requirements

• Law Degree or equivalent experience with 3 years’ experience leading an Operations function or team, preferably in editorial/publishing/content management.
• Possess good business/commercial acumen, quantitative and analytical skills. 
• Be process-orientated (developing consistent processes, documenting best practices, etc.). 
• Have experience cross-collaborating across global regions and functions, preferably with experience with commercial/in-market/product teams; author management experience is a big plus. 
• Have good interpersonal, communication, and presentation skills applicable to a wide audience. Be able to synthesize relevant information for Global Editorial Operations and commercial leaders.
• Have a collaborative management style with ability to lead cross-functional, team-based, deadline-intensive strategic initiatives and delivery.
• Be skilled in organization/project planning, time management, change management across multiple functional groups and departments, and delegation and prioritization skills.
• Have good problem-solving experience, including identifying, researching, and coordinating resources necessary to effectively troubleshoot/diagnose complex issues.

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About the Role

• The Royalty Accountant, Global Royalties position will maintain relationships with authors, business units and internal departments. Primary duties include: analyze and interpret contracts for royalty terms; ensure that all contract terms and adjustments are accurately entered into the royalty system and/or produced manually via Excel; ensure payments are processed successfully and transmitted to the payee within contractual due date; royalty statements are accurate and distributed timely by reconciling sales data to source systems. The Royalty Accountant will also be responsible for: resolving royalty related queries, reviewing and approving contracts in royalty system, completing special assignments involving research, investigation and resolution of royalty payment issues, as well as functional and technical system support, acting as training and knowledge resource for the department and creating and maintaining process documentation.

Responsibilities

• Reconciliation and Month-end
• Assemble, format and distribute monthly reports to respective stakeholders. Review the data and apply macros according to standard procedures; review for reasonableness and accuracy.
• Account reconciliations per ownership in Blackline. Complete Blackline assigned task timely and accurately. Identify variances and resolved variance issue. Liaise and work with tech team through webstar, for any tech-related issues.
• Analyze and interpret contracts for royalty terms before entering them into the royalty system. Review and approve contract terms in royalty system, meeting individual metrics as stated in Key Performance Objectives. Perform manual royalty calculations in accordance with agreements (to include varied and complex escalating royalty and threshold parameters); support new contractual agreements by reviewing terms, to identify any concerns that may impede meeting contractual obligations. Perform (lead as directed) system testing efforts in support of new product releases and/or upgrades; system enhancements; and, migration.
• Independently own special project assignments, including researching and resolving royalty payment issues involving complex technical calculations.
• Follow up and respond to author queries in a timely manner (either by phone, mail or email). Foster internal relationships with the business. Liaise with internal P2P team members for payment tracking. Liaise with various business units, auditors, and legal, as necessary.
• Assist with completion of all tasks associated with the royalty pay out (monthly, quarterly, and semi-annual). Ensure all adjustments, contracts updates, off-cycle payments, and vendor updates are completed and properly authorized. Research and resolve returned payments/statements, and if necessary, move to the unclaimed property account. Assist with any other miscellaneous project assigned.

Requirements

• Studies towards an associates Bachelors Degree required (Accounting or business administration with majors in business Administration, Financial Accounting, Management Accounting and Finance, Taxation and Auditing) or studies towards a CIMA qualification
• Accredited traineeship
• One - two years’ experience in a customer service, finance, payables or contracts related environment
• Excellent verbal and written communication and customer service skills required
• Must be able to meet deadlines consistently and effectively while working under pressure
• Willingness to work overtime during peak periods
• Willingness to work a different time zone, as agreeda

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About the role:

• The Field Account Manager role will ensure and grow additional revenue opportunities and protect revenue base via a total solution strategic approach within the book of business. Your focus will be on developing existing customers in North, West and Central Africa region, working mostly with Banking and Financial services Sectors. Some travel may be required to support customers and attend events.

Responsibilities:

• Identifying opportunities for revenue expansion within existing accounts.
• Working collaboratively with customers to introduce relevant solutions that enhance their operations.
• Engaging in consultative discussions to showcase additional product capabilities and benefits.
• Managing customer roadmap retention plans/actions to ensure protection of base revenue.
• Developing a proactive engagement strategy to maximize customer retention and satisfaction.
• Acting as a trusted advisor to customers, ensuring continuous alignment with their business objectives.
• Monitors customer usage and adoption, leveraging data to drive renewal conversations.
• Support the efforts of the regional Business Development Managers including on-site visits, demonstrations and customer educational activities.

Requirements

• Be fluent in French
• Have a proven track record of meeting or exceeding sales targets.
• Experience in managing key customers and interacting with multiple stakeholders & departments.
• Possess excellent communication, networking and negotiation skills.
• Strong organizational and forecasting skills.
• Be able to effectively manage time and prioritize tasks.
• Be proficient in using CRM software and other sales-related tools.
• Ability to work in a team environment and collaborate with other departments.

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About the Role

• As a knowledge lawyer in the Lexis+® UK Employment content team, you will be joining a team of experienced UK employment lawyers. Together, you will write, edit and maintain an extensive suite of practical know-how content relied on by our customers in the UK legal sector, as they advise their clients on the whole range of employment law, such as recruitment, employment contracts, policies and procedures, equality, diversity and inclusion, managing the employment relationship (performance, conduct and grievances, data protection), termination of employment, redundancy exercises, corporate transactions and business re-organisations, employee competition and confidentiality, and claims in the Employment Tribunal, Employment Appeal Tribunal and civil courts.

Responsibilities

• Assisting with writing, editing and maintaining editing content for the employment law guidance module -legal practical guidance notes, precedent (template) documents, checklists, flowcharts, Q&As and related materials.
• Monitoring legal and practice developments relevant to our customer base.
• Providing high-quality news and analysis tailored to meet the needs and expectations of employment lawyers.
• Engaging with customers and legal contacts to understand their needs and stay updated on the latest developments and market trends.
• Assisting with customer questions and feedback.
• Working proactively with over 30 other Lexis UK practice areas and the wider business.

Requirements

• Possess good knowledge of employment law and practice in South Africa (as a background for writing, editing and maintaining content on UK employment law and practice in this role).
• Experience in employment law and practice at a leading private practice law firm or in-house legal department in South Africa
• Possess the ability to write in a clear and concise manner, effectively communicating complex legal concepts and their practical application.
• Maintain strong attention to detail, particularly in legal content review.
• Have excellent research, organisation and planning skills, and a solid drive and ability to meet challenging objectives and deliverables.
• Maintain responsibility for continually developing and expanding your areas of expertise, skills and knowledge.