LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® ...
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This position reports Global Head of Legislation and Regulatory Compliance Editorial Ops to lead the South Africa UK and US Legislation Editorial Operations team deliver their print and online portfolio, growth, and operational excellence. Ultimately drive improvements in operational efficiency, revenue, margin, and customer satisfaction. The role plays a critical role in enabling content innovations and driving operational effectiveness. You will lead a team responsible for creating, maintaining, and delivering exceptional Legislation content for the both the US and UK businesses.
Responsibilities
Overseeing the day-to-day workflows for digital and print legislation delivery.
Maintains editorial product quality, accuracy, timeliness, and cost management.
Collaborating with commercial stakeholders to create new global legislation content opportunities to drive the customer experience forward. Liaises regularly with in-market teams to ensure content meets customer needs.
Developing meaningful metrics and analytics within the US and UK in alignment with Global Editorial Operations targets.
Executing automation and drives adoption of global tools and systems delivery. Apply cutting-edge content management systems/architecture to streamline processes.
Managing the budget to ensure meeting of targets. Identifies and drives opportunities for savings. Engages in vendor management and contract negotiation to ensure value.
Establishing and monitoring objectives by providing regular feedback, coaching, training, and development. Responsible for determining performance opportunity areas.
Executing on cross-functional coordination and support of global initiatives.
Requirements
Law Degree or equivalent experience with 3 years’ experience leading an Operations function or team, preferably in editorial/publishing/content management.
Possess good business/commercial acumen, quantitative and analytical skills.
Be process-orientated (developing consistent processes, documenting best practices, etc.).
Have experience cross-collaborating across global regions and functions, preferably with experience with commercial/in-market/product teams; author management experience is a big plus.
Have good interpersonal, communication, and presentation skills applicable to a wide audience. Be able to synthesize relevant information for Global Editorial Operations and commercial leaders.
Have a collaborative management style with ability to lead cross-functional, team-based, deadline-intensive strategic initiatives and delivery.
Be skilled in organization/project planning, time management, change management across multiple functional groups and departments, and delegation and prioritization skills.
Have good problem-solving experience, including identifying, researching, and coordinating resources necessary to effectively troubleshoot/diagnose complex issues.
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