Jobs at Lyceum College

Job Description

• Head of Collections is responsible for the strategic and operational leadership of the Accounts Receivable within the organization. The role focuses on optimizing cash flow, reducing debtor ageing, minimizing bad debt exposure, improving collections performance, and leading a team to achieve collection targets.
• The incumbent will oversee all aspects of Account management, Collections workflow, Debit order administration, EFT collections, Debt recovery initiatives, Dispute and Cancellation resolution, and Campaign Management processes. 
• The role requires strong leadership, commercial insight, data analytics capability, and the effective use of financial systems, business intelligence tools, and technologies to provide accurate reporting and actionable insights for decision-making.

Key Responsibilities:

• Leadership & Team Management
• Debtors Management & Collections Strategy
• Reduction of Aged Debt & Long Outstanding Balances
• Bad Debt Management & Recoveries
• Debit Order Processing & Collections
• EFT Collections & Payment Processing
• Customer Relationship Management & Dispute Resolution
• Reporting, Analytics & Business Intelligence
• Technology, Systems (Excalibur, Icas, Ezra, Genesis, Hyphen, Dialler)
• Campaign Management

Requirements

Education:

• Finance, Commerce, or related field
• Professional finance qualification will be advantageous

Experience & Leadership:

• Minimum 8 – 10 years’ experience in Debtors Management
• Proven experience managing a Debtors/Collections teams
• Strong service industry experience
• Excellent Debtor Ageing analysis skills
• Advanced Excel skills
• Collection workflow management systems
• Strategic Leadership & Decision Making
• Results Orientation & Performance Management
• Communication and Presentation Skills
• Analytical Thinking
• High Attention to Detail

Why Join Lyceum College?

• The successful candidate will have an opportunity to contribute meaningfully to the development of future business leaders while participating in curriculum innovation, academic governance, research and the continued enhancement of the College’s business provision.
• This role is suited to an academic who is equally comfortable in the digital classroom, in programme leadership, in student support and within the regulatory and quality-assurance environment of higher education.
• Only shortlisted candidates will be contacted.
• Lyceum College reserves the right not to make an appointment. Appointment will be subject to the verification of qualifications, references, employment history and any other appropriate pre-employment checks.
• Lyceum College is committed to employment equity and reserves the right to give preference to suitably qualified candidates in accordance with its Employment Equity Plan.

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About the role

• Lyceum College invites applications for the position of Academic Governance, Advancement and Operations Partner, based in the Office of the Chief Academic Officer at the Randburg Head Office. The role exists to convert executive direction, Senate resolutions and institutional priorities into coordinated delivery across the College
• The incumbent provides legally informed governance advice, coordinates the implementation of strategic initiatives, monitors institutional commitments and maintains oversight of matters sponsored by the Office of the Chief Academic Officer. The work spans Senate and committee governance, regulatory advisory support in relation to the Higher Education Act and the requirements of the Council on Higher Education, the Department of Higher Education and Training and the South African Qualifications Authority, and drafting to an executive standard for Senate, Council and Executive Management.
• This is a governance and execution role rather than a project management or compliance post. Ownership of the specialist Legal, Compliance, Quality Assurance and Academic Planning functions remains vested in those portfolios. The successful candidate works alongside the Academic Liaison Lead in a collaborative relationship and does not replace that role. The position is suited to a candidate who is comfortable exercising influence without formal authority, and who can hold institutional momentum on the priorities of the Chief Academic Officer.

What the role involves

• Providing governance support to the Chief Academic Officer across Senate, Senate committees and executive committees, and maintaining accurate governance records, decision registers and action trackers.
• Monitoring the implementation of Senate resolutions and directives issued by the Chief Academic Officer, and driving these to closure within assigned timeframes.
• Translating the strategic priorities of the Office of the Chief Academic Officer into executable workstreams, and coordinating delivery across faculties and professional support divisions.
• Identifying implementation risks, bottlenecks and dependencies before they affect delivery, and escalating material governance risk in writing.
• Interpreting academic regulatory requirements for executive decision making, and advising on the governance implications of institutional decisions.
• Investigating and clarifying matters referred by the Chief Academic Officer that carry a governance or regulatory dimension, and recommending appropriate institutional responses.
• Drafting and reviewing Senate papers, committee submissions, governance frameworks, academic policies, executive memoranda, briefing notes, position papers and regulatory correspondence.
• Preparing implementation dashboards, governance reporting and presentations for Senate, Council and Executive Management.
• Coordinating institutional responses to regulatory engagements and supporting institutional governance reviews.
• Building effective working relationships across academic and professional support divisions, and resolving implementation barriers through stakeholder engagement.

Requirements

Minimum requirements

• A Bachelor of Laws (LLB), or a recognised law related degree supported by substantial exposure to academic governance, regulatory affairs or higher education legal matters.
• At least five years of experience in higher education governance, academic administration, executive office support, legal advisory work or institutional governance.
• Demonstrated experience in Senate or committee administration, academic policy development, regulatory interpretation, executive reporting and cross functional coordination.
• Comprehensive knowledge of the Higher Education Act, the policy framework of the Council on Higher Education, the regulatory requirements of the Department of Higher Education and Training, the South African Qualifications Authority framework and the National Qualifications Framework.
• Sound understanding of institutional and Senate governance, committee procedure, corporate governance principles and administrative law.
• Writing, drafting, reporting and presentation capability at executive standard, supported by demonstrable policy drafting experience.
• Proven discretion in the handling of confidential governance matters, and the ability to sustain accuracy and composure during peak Senate, committee and accreditation cycles

Advantageous

• A postgraduate qualification in higher education, corporate governance, compliance or project management.
• Experience within a private higher education institution, particularly in distance or online delivery.
• Working knowledge of academic quality assurance, strategic planning and risk management principles.
• Experience in preparing submissions to the Council on Higher Education, the Department of Higher Education and Training or the South African Qualifications Authority.

Reporting lines and limits of authority

• The position reports to the Chief Academic Officer. A secondary collaborative line runs to the Academic Liaison Lead, from whom operational work may also be directed. The two roles are complementary and each is expected to draw on the expertise of the other. The incumbent works closely with the Head of Legal, Risk and Compliance, Legal, Governance and Compliance Associate, the Academic Planning and Innovation Lead, the Quality Assurance Manager, the Registrar and Heads of Faculty, and engages externally with regulators, professional bodies and industry partners as directed.
• The incumbent is not authorised to issue legal opinions on behalf of the College, make regulatory determinations, exercise disciplinary authority, commit institutional resources outside delegated authority, or override decisions of Senate, Council or Executive Management. The position carries no direct reports.

Why Join Lyceum College?

• The successful candidate will have an opportunity to contribute meaningfully to the development of future educators while participating in curriculum innovation, academic governance, research and the continued enhancement of the College’s teacher education provision.
• This role is suited to an academic who is equally comfortable in the classroom, in programme leadership, in student support and within the regulatory and quality-assurance environment of higher education.
• Only shortlisted candidates will be contacted.

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Job Description

Job Summary

• The Legal, Governance, and Compliance Specialist provides operational and advisory support across the College’s legal, regulatory, governance, and compliance functions. The role supports the development and implementation of institutional policies, governance frameworks, and regulatory obligations in alignment with national higher education legislation and regulatory bodies.
• The Specialist also supports labour relations and employment law matters, including disciplinary processes, mediation, grievance management, and the review of HR policies to ensure compliance with applicable labour legislation and institutional governance standards. The incumbent operates within a regulated environment requiring sound legal judgment, procedural rigour, and high levels of professional integrity.

Main Purpose of the Job

• To provide operational legal and regulatory support to the College across higher education compliance, institutional governance, policy development, labour relations, and risk management, ensuring that institutional practices are legally compliant, procedurally fair, and aligned with regulatory and governance frameworks.

KEY PERFORMANCE AREAS (KPAs)

The following are the primary areas of responsibility and their estimated percentage of time:

• Regulatory Compliance and Governance Support – 20%
• Legal Support, Policy Development and Labour Relations – 40%
• Support to the Office of the CAO and Academic Teams – 20%
• Engagement with Regulatory Bodies and Institutional Reporting – 20%

KEY RESPONSIBILITIES

Regulatory Compliance and Governance Support (10%)

• Support compliance with DHET, CHE, SAQA, and other applicable regulatory frameworks.
• Assist in implementing and monitoring the Quality Assurance Framework and institutional governance structures.
• Monitor regulatory developments and prepare briefing notes outlining institutional implications.
• Support programme accreditation applications and regulatory submissions.
• Maintain compliance registers, governance documentation, and risk trackers.
• Contribute to institutional risk identification and mitigation strategies.

Legal Support, Policy Development (25%) 

• Assist in drafting, reviewing, and updating institutional policies and governance frameworks.
• Draft and revise Standard Operating Procedures and internal regulatory instruments.
• Conduct legal research on higher education legislation and regulatory developments.
• Review contracts, MOUs, and institutional agreements under supervision.
• Prepare advisory memoranda for the CAO and senior management.
• Support the resolution of legal matters assigned by senior leadership.

Labour Relations and Employment Law Support (45%)

• Provide legal support in staff disciplinary investigations and hearings.
• Draft charge sheets, notices of hearing, outcome letters, and sanction recommendations
• Facilitate or support internal mediation and grievance processes.
• Advise on procedural fairness in accordance with the Labour Relations Act, BCEA, and applicable codes of good practice.
• Review and align HR policies with labour legislation and institutional governance standards.
• Assist in preparing documentation for CCMA or related labour forums where required.
• Maintain confidential records relating to labour matters and associated institutional risk.
• Monitor labour related compliance risks and recommend mitigation measures.

Support to the Office of the CAO and Academic Teams (10%)

• Provide high level operational legal and governance support to the Office of the CAO.
• Offer regulatory and governance guidance to academic leadership.
• Assist in coordinating cross functional compliance initiatives.
• Ensure academic policies, processes, and committee structures align with governance standards.
• Support governance committees with legal documentation and compliance tracking.

Engagement with Regulatory Bodies and Institutional Reporting (10%)

• Support accreditation processes, audits, and external evaluations.
• Assist in compiling the College’s annual report with legal and compliance inputs.
• Prepare documentation for regulatory submissions and oversight processes.
• Support institutional responses to regulatory enquiries and investigations.
• Maintain documentation required for audit and site visit readiness.

Requirements

REQUIREMENTS OF THE JOB

Qualifications & Experience

• An LLB degree (mandatory)
• Admission as an attorney or advocate, or professional recognition in compliance, is advantageous.
• At least 3 years of experience in a legal, regulatory, labour law or compliance role, preferably in higher education.
• Familiarity with South African higher education regulatory frameworks (DHET, CHE, SAQA).
• Strong background in policy development, labour law, compliance monitoring, and institutional governance.
• Working knowledge of the Labour Relations Act, BCEA, and related employment legislation.

Skills and Competencies

Regulatory and Legal Knowledge

• Strong understanding of higher education legislation and governance frameworks.
• Ability to interpret and apply statutory and regulatory requirements.

Labour Relations Competence

• Knowledge of disciplinary procedures, mediation processes, and procedural fairness.
• Ability to draft legally sound employment related documentation.

Analytical and Risk Management Skills

• Strong problem solving and compliance monitoring capability.
• Ability to identify legal risks and recommend corrective action.

Communication and Stakeholder Engagement

• Excellent written and verbal communication skills.
• Ability to engage confidently with regulators, management, and staff.

Professional Attributes

• High ethical standards and integrity.
• Discretion in handling sensitive legal and HR matters.
• Strong organisational ability and attention to detail.
• Ability to work in a structured, regulated environment.

​Why Join Lyceum College?

• The successful candidate will have an opportunity to contribute meaningfully to the development of future educators while participating in curriculum innovation, academic governance, research and the continued enhancement of the College’s teacher education provision.
• This role is suited to an academic who is equally comfortable in the classroom, in programme leadership, in student support and within the regulatory and quality-assurance environment of higher education.
• Only shortlisted candidates will be contacted.