Jobs at M-KOPA

In this role, you would be responsible for:

• Managing end-to-end implementations of Microsoft Dynamics 365 F&O solutions, from requirements gathering to post-go-live support
• Designing and configuring Supply Chain Management modules including warehouse management, inventory, logistics, procurement, and manufacturing
• Architecting Finance modules including landed cost, invoicing, tax compliance, and financial reporting
• Driving digital transformation of operations through D365 optimization and automation initiatives
• Serving as the Dynamics 365 expert, advising teams on optimal platform utilization and integration strategies
• Collaborating with Product Managers and Engineers to translate business requirements into technical solutions
• Ensuring inventory management meets financial and audit compliance requirements through proper system configuration
• Providing training and support to end-users across warehouse operations, finance, and other business units

This is a fully remote role reporting to the Head of Engineering - Acquisition Sales and working within the UTC -1 through UTC+3 time zones.

Your application should demonstrate:

• 5+ years designing, configuring, and deploying Microsoft D365 Finance & Operations solutions
• Strong background in ERP concepts including supply chain, warehouse management, inventory, and finance operations
• Experience managing complex stock movements, reverse logistics, and repair tracking systems
• Proven track record of end-to-end D365 F&O implementations from requirements gathering to post-go-live support
• Experience with multi-phase, multi-country, enterprise-wide implementations
• Ability to work with diverse, distributed teams across multiple countries
• Strong analytical and problem-solving skills with experience in data-driven decision making
• Experience with agile methodologies and cross-functional team collaboration
• Nice to have: Microsoft Dynamics 365 certifications (MB-300, MB-330), experience with Power BI/SSRS, background in financial services or emerging markets

go to method of application »

Why This Role Is Different

• Most sales management roles have you optimizing existing playbooks within established territories. This role asks you to build something. You'll recruit and develop your own team of Direct Sales Representatives, create local networks from scratch, and own the entire sales ecosystem in your region.
• The difference? Your success isn't measured just in revenue. It's measured in how many families gain access to products that change their economic trajectory. When your DSR closes a smartphone sale, that customer might be starting their first mobile money business. When they finance a solar system, a child might be doing homework under electric light for the first time.

What Your Days Actually Look Like

• You'll spend significant time in the field alongside your DSRs—not supervising from a distance, but actively developing their capabilities through real sales situations. You'll identify and recruit new representatives who share the hunger to build something meaningful. You'll manage inventory, ensuring your team has what they need when opportunities arise. You'll build relationships with local community leaders, shop owners, and influencers who can extend your network's reach.
• Weekly, you'll analyze performance data, identify what's working, and adjust your approach. You'll prepare activity plans that balance aggressive growth with sustainable team development. And you'll problem-solve customer needs directly, because in this role, customer satisfaction isn't someone else's department—it's central to everything you build.

What Makes Someone Right for This

• Proven ability to build and lead sales teams that consistently exceed targets, whether in retail, telecommunications, fibre sales, insurance, or similar industries where you've recruited, trained, and developed representatives to perform.
• Track record of creating sales networks where you've expanded reach through local relationships, agent partnerships, or community-based selling approaches—not just managing existing channels, but actually building new ones.
• Demonstrated coaching capability where you've taken underperforming salespeople and developed them into consistent producers through hands-on field support, not just performance reviews from behind a desk.

The Reality of This Role

• This isn't a position where you manage from spreadsheets and weekly meetings. You'll be in communities, in markets, alongside your team when they're learning and when they're struggling. The demands are real—targets matter, performance is tracked, and accountability is constant.
• But here's what makes it worth it: you'll watch people you recruited develop into skilled sales professionals. You'll see customers whose lives genuinely improve because your team reached them. And you'll be part of a growth story that's reshaping financial inclusion across Africa.
• Educational credentials matter less here than demonstrated ability. If you've built successful sales teams without a degree, that track record speaks for itself. If you have formal qualifications, great—but it's your results that earn this role.